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Used 2011 Jeep Grand Cherokee Consumer Reviews

4.3 out of 5 stars
155 reviews

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4.5 out of 5 stars

Best car I have ever owned but...

billybatts, 04/24/2011
2011 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 5A)
6 of 7 people found this review helpful

Looks sharp, rides like a dream, interior/exterior are fantastic. I have received compliments from people in parking lots who had Jeep GC's in the early 2000's/90's tell me that the new design will bring them back.

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2.5 out of 5 stars

Problems

nuerny, 09/10/2011
2011 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 5A)
6 of 7 people found this review helpful

I purchased the car new and it's been in for service more than it's been on the road. I've had electrical problems with the headlights and interior lights flickering. The seat belt warning light and chime going on and off intermittently and the dealer can't find any problems. Now I'm having starting issues. I'm sorry I purchased this vehicle. Jeep service is terrible!

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4 out of 5 stars

Comfortable on road, not suited for extreme off-roading!

gavin10, 04/12/2012
2011 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 5A)
10 of 13 people found this review helpful

I reside in Dubai, UAE and purchased this vehicle after reading reviews and watching several adverts about how the car performs well off-road. The truth - it cannot do well on major sand dunes. Around 10+ of these have had damaged radiator/condenser units after being driven offroad because of sudden jumps. Even the Overland model has had bad luck here. Thru insurance i got my radiator replaced, but weeks later overheating problems occured for which Jeep/Chrysler could not figure out why - so they changed the whole engine under warranty! Still didnt fix the issue! Later found that the coolant compartment was leaking! Extremely poor reliability of this vehicle. Jeep UAE admits it shamelessly.

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1 out of 5 stars

Don't judge a book by it's cover!!

Kat, 08/09/2019
2011 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 5A)
7 of 9 people found this review helpful

Yes thing vehicle is the best looking suv on the road to me and anytime I see one drive by, I'm mesmerized. BUT the beauty isn't worth dying for! Mine has stalled out on me numerous times coming to a stop or turning without any warning. The only way I knew was my RPM'S would hit 0. All my electronics were still on. Radio, lights, gages, everything was still running, except my rpm. I would lose my brakes and my steering. Then I would have to throw on my hazards to coast to a stop then put it in neutral to restart the thing. So scary!! I can't tell you how many panic attacks I had. The fact that I had to look down at my RPMs to make sure I didn't stall was very mentally damaging. Then all together the vehicle wouldn't even turn on anymore. I also had to put a tarp over the thing for when it would rain because there was a leak in my sun/moon roof. It probably had nothing but black mold all under the interior. My tires wore down sooo quickly as well that I bought within a year! I told the dealership all these problems but especially the stalling out. So they test drove it and it stalled out on them. They literally said "it only stalled out once, so it's not a big deal." Isn't one time enough?? I'm telling you how many times it happens to me and I drive it daily! Then they said "they don't know what to tell me" and gave me the truck back. I just can't believe they know that it's life threatening and my death could be on their hands if something happened and they don't care! So I had to say goodbye. I was absolutely hurt because it's such a beautiful vehicle!!! I wish their designers could go to a better company.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4.25 out of 5 stars

So far, so good!

m11171, 10/02/2011
2011 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 5A)
3 of 3 people found this review helpful

Replaced our trusty 2002 4Runner with a 2011 JGC Laredo. Closing in on 3K miles at this point, so have spent enough time to provide an early review. First, we did need to bring the Jeep back to the dealer a few days after driving it off the lot b/c an airbag light came on. Turns out a sensor in the door came loose. That was inconvenient but so far the only issue we had - dealer took care of it under warranty. Wife and I love the exterior styling and interior quality. I never would have considered buying a JEEP/Chrysler product before this...the JGC is that good. VERY comfortable, V-6 isn't fast, but isn't slow, either. All around excellent vehicle.

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