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Used 2011 Jeep Grand Cherokee Consumer Reviews

4.3 out of 5 stars
155 reviews

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4.88 out of 5 stars

Nice Change

rudy60, 06/27/2011
2011 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 5A)
7 of 8 people found this review helpful

I bought my car about 1 month ago. I have owned Jeeps since 1985, with the last one being a 1996 that had over 217K miles on it when I sold it...to my mechanic by the way. If this car does as well, I will be a very happy, camper. So far this car is much more advanced, in looks, ride and performance. I could not be happier w/ the almost 2000 miles I have put on it thus far. I get lots of looks(especially from Acura MDX and BMW X5 drivers) and feel very proud to own a Jeep.

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5 out of 5 stars

First time Jeep owner

baycouple929, 11/15/2010
2011 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 5A)
4 of 4 people found this review helpful

I am active duty military and wanted to purchase a vehicle for my wife. I was set to buy a new GMC Terrain and then a new Ford Explorer. I even heard the AUDI Q5 was nice. I am completely happy that I saw the commercials and read the reviews about the new 2011 Jeep grand Cherokee. What an amazing vehicle. I purchased the overland 4x4 v8 hemi engine. This new Jeep is so smooth to drive and gets great gas mileage for a v8 (21 hwy) the quality and workmanship is Superior to any luxury SUV on the market. Try to even compare a porshe Cayenne s and you would pay so much more for the same features. This Jeep is worth every Penny and much much more. My wife is so happy.

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3.75 out of 5 stars

Very good vehicle

fastdude, 10/21/2012
2011 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 5A)
4 of 4 people found this review helpful

Overall I'm very happy with the car itself. However I wish I bought the V8 instead of the V6. The engine feels underpowered since the engine has to work very hard to get the 2200 kg weight moving in city driving. Cruising on the highway the engine works better, so long you don't climb any hills. The 5 speed auto trans mission is geared to high. Need at least 6 gears to make driving more fun. Gas consumption was good at first but now after 12000 miles/19000 km my consumption is 20 City and 23highway.

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3 out of 5 stars

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johnoyed, 08/07/2013
2011 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 5A)
16 of 21 people found this review helpful

5 time jeep owner, Lease 2011 jeep Grand Cherokee Overland. Warning lights start blinking , Hard time starting, rear cam doesn't work. They say its the mother board. Under warranty- Great!!. BUTTTTTTT it will take 2 weeks to get it and they will not give me a free rental. I'm paying lease, insurance, garage on a car that is out of commission for 2 weeks because of warrantied parts and they want me to pay for rental car. So i guess a warranty doesn't mean anything. Last time having a jeep.

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1 out of 5 stars

Very Disappointed. Last Jeep I'll Buy.

Stuart, 10/21/2015
2011 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 5A)
18 of 24 people found this review helpful

I bought based on styling and perceived luxury car at affordable price point. Should have known you get what you pay for! Leather dash bubbled up although always garaged at work and home. Interior trim pealing off. Both A/C vent control actuators broken. Hydraulic engine mounts leaked (Jeep mechanic told me they were terrible). Car won't start due to faulty TIPM controller which thankfully is now a recall. UConnect system faulty where it resets when I back up losing rear camera. Door lock motor replaced. Leak in motor replaces on warranty. I will not buy a Jeep again and very likely go with imports from now on. If you buy one get the best warranty they have or as I told my friend but a spare car for when it's in the shop! Disappointed and embarrassed that a US company can build such junk and charge so much.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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