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Used 2011 Jeep Grand Cherokee Consumer Reviews

4.3 out of 5 stars
155 reviews

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4.88 out of 5 stars

Awesome

Dan H, 09/24/2010
2011 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 5A)
5 of 5 people found this review helpful

I've owned Jeep all my life and this new overland is awesome. Drives perfect looks amazing. We found a white v6 overland, last one within 500 miles of us. The jeep is just jaw dropping.

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3.5 out of 5 stars

Electrical and Service Issues

Jim, 09/05/2010
2011 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 5A)
5 of 5 people found this review helpful

I actually bought the 2011 Jeep Grand Cherokee Overland 5.7 Hemi V8 4WD. I loved it, but about 10 days after I bought it it started to have electrical problems that caused the engine to die while in motion. The dealership where I bought it were clueless about what good service is so I took it to another jeep dealership and they have been wonderful. But, the vehicle has been there for a week now. The part needed, the engine computer, has to come from Detroit and may be on back order. So it may be some time before I see my Jeep and my rental car is becoming very expensive. So I would not recommend the new Jeep until they iron out some of its mechanical problems.

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3.63 out of 5 stars

Unexpectedly Poor Reliability

va944s, 10/16/2012
2011 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 5A)
5 of 5 people found this review helpful

I have been extremely disappointed in having four warranty issues within one year. I have had to have the following items replaced: torn weatherstripping, radiator, and media center. They have been unable to diagnose an issue with the keyless entry fob not working intermittantly. I contacted the dealer about all of the problems I've experienced and they gave me a Chrysler Customer Service number to contact. The service representative was unable to offer any assistance whatsoever, just wrote down what I've experienced and told me to call back if I had any more issues!

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4.88 out of 5 stars

BMW No More

lighthammer, 01/07/2011
2011 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 5A)
5 of 5 people found this review helpful

This vehicle loves to be thrown into hard turns at speed. Very composed. The new wider track and longer wheelbase give it a smooth ride. Quiet cabin at 70 mph. Feels solid and comfortable. Exterior manages to look tough and sophisticated at the same time. As good as my old BMW X5 but much less expensive.much less expensive.

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4.88 out of 5 stars

Love it!

mwar99, 01/10/2011
2011 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 5A)
11 of 13 people found this review helpful

I have only had the Overland V8 for a couple of days, but I love it. Got the mineral gray with the saddle leather interior. Best color combination out there. Jeep has done a wonderful job with the new Grand Cherokee. The interior feels like a luxury vehicle. Had a Range Rover Sport until August when the lease was up. I was shopping the LR4, but with the new Grand Cherokee I couldn't justify the price difference. Couldn't justify the maintenance price difference also.

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