Used 2011 Jeep Grand Cherokee Consumer Reviews
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Poor suspension
driver109, 01/05/2012
2011 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 5A)
9 of 17 people found this review helpful
Purchased a Jeep Overland only to find that the suspension produces a very loud 'bang' noise upon recoil when going over a pothole or bump. This is on all 4 wheels and Chrysler and the Dealership acknowledge the issue in both 2011 and 2012 models and say it's a 'characterisitic of the vehicle'. Can you believe that? This is supposed to be a vehicle that can 'take you anywhere'. Chrysler acknowledges the problem but won't fix it. See for yourself...take one for a test drive and go over a speed bump or ride off a curb...it's simply shocking!!!!! Don't buy one...
Its a truck!
contino, 01/16/2011
2011 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 5A)
6 of 11 people found this review helpful
I have been a car car critic since I was 16, or 32 years...One thing I can tell you it's very sharp, inside and out. It's great in the snow, fuel economy with the V 6 ok, the stereo system sounds good, but FM reception is not great, even with local stations. What's not great: the ride is a not like a Toyota Highlander, Ford Explorer or Lincoln Aviator which I have owned, but its much better then a new Toyota 4 Runner. Steering is good under 65 mph, over that it's not secure, its feels like a boat with many steering adjustments which gets frustrating after an hour of driving. Also, lane changes over 65 are very floaty. The worst thing is the seats, very hard and you feel the bumps.
2011 Jeep Grand Cherokee for sale near you
3 of 22 listings
- Limited 4dr SUVMSRP: $11,01974 mi away
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Disappointed
Zach, 09/14/2010
2011 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 5A)
4 of 7 people found this review helpful
Overall nice looking car but reliability I really question. We have had this car in the shop twice under 30 days. The first fix was on the motherboard for the fuel economy variable value timing for the v8. Dealer stated this was a known problem in manufacturing and was replaced. Fixed seemed to work. 2. Software in the car appears flawed, constant blue tooth conductivity issues, key less Enter-N-Go works off/on,key sensor loses key inside car so alarm will go off driving down the highway,button to lock car on exterior will work off and on,keys were inside car and car locked. Currently in the shop fixing these problems.
Mopar haters may give em a second chance
Victoria, 07/08/2010
2011 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 5A)
3 of 5 people found this review helpful
Just bought it, I was amazed at the quality of their new products (our 2010 ram Laramie and now our 2011 Jeep limited 5.7) this Jeep is a true luxury SUV .
Chryslers new 3.6-liter Pentastar V6 engine is garbage
sadconsumer, 07/17/2011
2011 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 5A)
88 of 199 people found this review helpful
We bought our 2011 Grand Cherokee Laredo 4X4 in December 2010 and it has been in the shop on and off for weeks since be bought it, with major engine related problems. It only has 13000 KM on it and it blows black smoke out of the exhaust when it is started and sounds like an old diesel engine when it runs. The front crankshaft pulley came apart grinding the remaining pulley against the engine block (Chrysler called it "engine crankshaft damper problems" and "harmonizer balancer issues") and most recently the engine was "pulling in too much fuel" and Chrysler informed us the oil separator and PVC valve would need to be replaced. The gear shifter has broken, and further damaged by the dealer 4 months ago and still has not been repaired due to "a lack of replacement parts" and the engine has had declining performance since about 5000KM. We didn't just get a lemon because we found out that in fact other 3.6-liter Pentastar V6 engines have come in with the same problems and there have been technical service bulletins released by Chrysler on these issues on other Grand Cherokee's. This engine is scheduled to go into many more models in 2012 and I would strongly recommend to avoid this engine at all costs. Chrysler supposedly spent years developing this new engine and have high hopes it will pull this automaker out of financial ruin but they should have spent a little more time because it is full of problems and will no dought cost anyone unfortunate enough to buy one a fortune. Chrysler hasn't been willing to do anything to help and we continue to have out of pocket costs add up.