2001 Jeep Cherokee Consumer Review: Poor Quality & Customer Servic

2001 Jeep Cherokee - Consumer Review

Average Consumer Rating

115 Total Reviews

Sport 4dr SUV (4.0L 6-cyl. 5-speed Manual)

Build Quality
Reliability Value
1 of 3 people found this review helpful
Poor Quality & Customer Service
By Tom D. on


2001 Jeep Cherokee Sport 2WD 4dr SUV (4.0L 6cyl 5M)


I bought my Jeep Cherokee primarily due
to the interior and exterior styling
and positive reviews on the vehicle.

Unfortunately, ongoing mechanical
problems have been a nightmare. I will
never purchase a Chrysler product
again, as the poor quality of the
vehicle and the horrible customer
service on behalf of Golling Chrysler
have proven that quality and customer
satisfaction is not important to

Best Features

Hard to say, since the poor quality and customer service overshadows any positive qualities of the vehicle.

Worst Features

Too many to list here. Stay away from this vehicle at all costs.
Recommend (1) (2)

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