Used 2019 INFINITI QX50 LUXE SUV Review
Consumer reviews
Read what other owners think about the 2019 INFINITI QX50 LUXE SUV.
Most helpful consumer reviews
Don't do it!
Janel G, San Ramon, CA, 08/31/2019
2019 INFINITI QX50 LUXE 4dr SUV AWD (2.0L 4cyl Turbo CVT)
I parked the car in the garage when I brought it home, and the garage filled with an engine fume smell – that never went away as long as I had the car (drove about 5000 miles on it before I stopped driving it all together and parked it in the front yard). Eventually my family and I started having symptoms to the smell filling the garage and house (like allergies and sore throat).
I … began parking the car outside and had to make sure that the interior air flow button was on or the car would fill with the smell when driving. The MPG this car was supposed to get was a joke – it averaged 22 MPG, and I was at the gas pump constantly. The brakes were squishy, there was a delay in acceleration when I hit the gas; overall the car was a mess with this new engine they released for the 2019 Qx50.
I asked the dealership to take a look, they stated they could not replicate the engine smell that was poisoning us. I asked to talk to the manager, they would not allow it – I did talk to the service Manager and he said he knew nothing about this issue (when I said I see other complaints about the same thing on-line form other people), but he said he would look into it. I never heard anything.
I again asked to talk to a manager and was referred to Infiniti consumer affairs. I wrote a letter of complaint, talked to a person there and they did not care. They denied that they had knowledge of this issue as well. I took the car to a different dealership – as soon as I described they issue they said they ARE AWARE that the engine fume is an issue and they HAVE received a lot of complaints from other people, and Infiniti had sent a bulletin to dealerships letting them know it’s a known issue.
I hired a lawyer and finally got a buy back on the car because it’s an obvious lemon.
Worst car I ever owned
MOS69, Centereach, NY, 08/23/2019
2019 INFINITI QX50 LUXE 4dr SUV AWD (2.0L 4cyl Turbo CVT)
While the mechanical issues on this car range from major to minor, the real problem is the lack of parts. From windshield replacement that took over two weeks to the navigation/radio unit that I’m still waiting for 15 days and counting, it’s like Infiniti just doesn’t care. I’ll never buy another Infiniti and I can’t wait to get rid of this one,
New engine needs work
Bob D, Staten Island, NY, 05/18/2018
2019 INFINITI QX50 LUXE 4dr SUV AWD (2.0L 4cyl Turbo CVT)
Test drove this new model at the dealer and was not impressed. I have been driving Infiniti products for almost 30 years and it seems that the more tech that they put into new models the worse the product becomes. The style of this new model was a plus along with the interior room and look. The problems showed up in the driving. I found the power to be surging while in city traffic and … while on the highway the power was slow to show up when I needed it. The feel of the wheel just feels artificial due to the intelligent steering system. The same problem I experienced on my Q50 when that model was first introduced. Braking felt soft and I just didn't trust it. This vehicle is just not for me.
Having engine fume smell others are experiencing
CR, San Ramon, CA, 05/21/2019
2019 INFINITI QX50 LUXE 4dr SUV AWD (2.0L 4cyl Turbo CVT)
The car is overall super nice looking inside and out. Gas MPG was a let down, but overall would be happy with it if it did not emit fumes into my garage from the hot engine, which ends up coming into the house for hours. The fumes have caused runny eyes, sneezing and sore throat for us to name a few. I now HAVE to park the car outside and I have to deal with the elements when getting … into my "Luxury" car I paid a lot of money for! There is something wrong with this new engine, and Infiniti needs to take action. If you have this issue, post your review so Infiniti can't tell others they are not aware and continue to do nothing.
Edmunds Summary Review of the 2019 INFINITI QX50 LUXE SUV
Pros & Cons
- Pro:Roomy interior with comfortable seating
- Pro:Lots of cargo space
- Pro:Easy to get in and out
- Pro:Quiet at highway speeds
- Con:Inconsistent power delivery due to CVT automatic
- Con:Useful option packages only available on top trim level
- Con:Artificial steering feel
Which QX50 does Edmunds recommend?
The QX50 of choice is the top-level Essential trim. While the Luxe and even the Pure are reasonably well-equipped, the Essential, for better or for worse, is the only trim level that Infiniti offers any significant options on. Consider getting the ProAssist or ProActive package if having the latest advanced driver safety aids is important to you. The Bose sound system also looks like a worthwhile upgrade since the QX50 is stuck with a basic six-speaker system otherwise.
Full Edmunds Review: 2019 INFINITI QX50 SUV
Driving
6.5Competent and innocuous. Its revolutionary engine is let down by an annoying transmission that's often a half-step behind. It's too bad since the engine is refined and powerful. While not a sporting SUV, its handling is predictable and cooperative. The steering, however, is a mixed bag.
Comfort
8.0A consistently comfortable place in which to spend time. Its ride quality is biased toward softness, and it goes down the road quietly. Meanwhile, the cushy seats are just the ticket for long trips. The optional climate-controlled seats work very well, too.
Interior
8.5The QX50 has a beautiful, roomy cabin that's easy to live with. Access is simple, and the controls are generally easily found and well-placed. If there's a downside, it's the subpar rearward visibility. But multiple cameras and a crisp display make this less of an issue.
Utility
8.5The cargo area's ample size and helpful features really stand out. There's lots of space even before you fold the back seat, plus in-floor storage. The QX50's in-cabin storage isn't quite as impressive, but most people will find it adequate.
Technology
7.5Infiniti's two-screen interface is getting on in age, though the lower touchscreen has quick responses and a crisp display. A laundry list of driver-assistance features comes together in ProPilot Assist, which is dead-simple to use. It's limited in its ability, however.
Edmunds Insurance Estimator
The Edmunds TCO® estimated monthly insurance payment for a 2019 INFINITI QX50 in Ohio is:
$68.17 per month*Legal