Used 2012 GMC Terrain SUV Consumer Reviews
Nice Interior, poor acceleration and value
I have owned this vehicle for about 2 years. I enjoy the AWD and the cargo area (I do not have kids and use the cargo mainly for groceries, gardening, trips to the hardware store, etc.). The interior is sharp looking and the car has great speakers and entertainment system for it's price range. What I dislike most about the car is it's power (or lack thereof). I previously had a 4-cyl vehicle so I thought this would be ok, but it is very laggy on acceleration. Sometimes during fast acceleration the transmission does not seem to want to shift. I have also had many issues with the brakes, finally replacing the rotors, calipers, and brake pads to solve the problem. In the first year I owned the vehicle I had to put over $1,500 into it in repairs, and most of that cost was parts as my boyfriend did much of the labor. At an age of only 5 years old I had to bring it in for a new exhaust manifold; the original was cracked and irreparable. From the research I did this is a common problem with this vehicle. So while I enjoy the mpg, interior styling, and entertainment system in this vehicle, I do not think it is reliable and am planning to get rid of it as soon as I am able (that reminds me, the "clean retail" value of this car completely tanked from $18,000 to $11,500 in the 22 months I have owned it!)
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Worst Vehicle Ever
This car is the worst! Even after having the engine fixed for the oil consumption recall it still drinks the oil. Transmission jerks overall it just sucks! The car has always had something wrong with it. I think this vehicle is very unsafe and unreliable. Dash lights don't always work and the screen gets confused shuts off or is fuzzy. I recommend not wasting your money.
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- SLT-2 4dr SUVMSRP: $4,950277 mi away
- SLT-1 4dr SUVMSRP: $7,000280 mi away
- SLE-1 4dr SUVMSRP: $7,999282 mi away
Be careful when you buy this vehicle!
Overall I like my Terrain, love my dealer, but definitely not a fan of GM. The terrain is a small SUV, does ok for a dog owner like me, not a fan of the seats not folding fully flat. The leather seats get a bit warm and it drives a bit stiff. The AC struggles to get the car cold when its hot outside, a bit undersized for the type of vehicle for living in a desert like Albuquerque. My biggest complaint stems from something I noticed and mentioned to the dealer the first time I took the car in for an oil change. The color backup camera is 99% of the time showing up B&W. In dealing with GM, I find they are simply trying to make excuses and not fix the problem. They say it's "as designed"
I love my 2012 Terrain SLT-1 AWD
I no longer own the Terrain. I traded the Terrain in when I purchased a 2021 Subaru Ascent Touuring. I was asked to update my review of the Terrain, Well, my issue at this time is with GM and specifically Mary Bara. I had an issue with the sun roof drain, the drain tube broke. This caused water to seep into the passenger cabin and finally caused mold to grow in carpet. The vehicle was covered by a GMPP, yet GM and yes Mary Bara refused to cover the cost of the $1400 repair. The selling dealer even offered to cover my insurance deductible (auto insurance covered the repair) but I turned down the offer. It was up to GM to pay for the repair. Since GM was a bunch of jerks, my Terrain will be the last GM vehicle in my driveway. As much as I do enjoy owning the Terrain, I cannot continue to do business with a company who has forgotten where the revenue comes from. I told the dealer principle that if he obtains another brand, I will do business with him. I was actually trying to find out about an oil separator for the Terrain. I came across this forum. I must say that the issues other spoke of I have never experienced. My biggest issue with this vehicle is the power drivers seat. It has now failed twice since I own the vehicle, however the repairs were performed under the warranty and the GMPP. As far as the fuel mileage, well the 32mpg advertised is not an SLT-1 or with AWD. The AWD alone is 300 lbs. I purchased the 4cyl and found out that between the SLT trim (extra sound deadening) and the AWD, that little engine is just overworked from a standing start. However for my purposes the vehicle is just fine. I do not pull a trailer, or carry heavy loads. I go supermarket shopping and just short trips. The vehicle is very comfortable and I totally enjoy the Pioneer sound system. I have not had any issues with oil consumption, but that maybe due to my personal maintenance program. I have the oil changed 3 months/3k miles, not 7500 miles as recommended. I have had the vehicle dealer serviced 100%, and the dealer is just wonderful. I do not drive the vehicle hard. But I took delivery on April 30th, 2012, and currently have about 23k miles on it. My daily driver is a 2015 Subaru Outback Limited 2.5i. The Subaru's 175 hp 4 cyl has way more low end torque than the 185 hp 4 cyl in the Terrain. Other than my error in ordering the 4cyl, I love the Terrain. It has performed as I expected and hoped.
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Well Satisfied
Couldn't be happier with my 2012 Terrain. Style, inside and exterior, tech galore which will take me time to learn including bluetooth and onstar dirctions. Very good solid and quiet ride. Took the Terrain for a drive specifically to test mileage since I had read bad reports for the 2011 Terrain and Equinox. If the onboard computer is reasonably accurate, 31.5 to 33.8 average over a 100 mile test with cruise set at 61 MPH. I believe the EPA test standard is still 60 MPH. Great value for those that keep a car for a long time.