Used 2011 Ford Fusion Consumer Reviews
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Hardware is good software pathetic
I have only minor issues with the hardware of a vehicle. The cruise control seems to downshift when on hills. The major issue is with sync. Ford lied when they told me no problem buy the 2011 and within 6 months we will have a sync upgrade for pandora. Its been 3 years and not even 1 update to the sync system. I will not buy for again.
Save your Money and Buy anything but a Ford
So my experience with fusions has been nothing but poor. Had a 2013 with 22,000 miles on it and the transmission went bad. Got rid of it and got a Toyota Camry. Not one issue with the Toyota. Have a 2011 fusion sport with 45,000 miles on it. Feel transmission going already and it could not pass emission test because the OBD is not functioning correct. Time to go get another Toyota. Save your self the poor product issues and do not buy a Ford. They seem to want to sell build poor products!!!!
- Performance
- Interior
- Comfort
- Reliability
- Value
My main problem is with SYNC I have had nothing but problems from the word go. Between Ford and Microsoft it one of the worst products to be in a car. I own a 2011 Ford Fusion SE and a 2012 Ford Focus and because of SYNC being what it is I will never buy a Ford again it just lost another customer.
Car is good but Sync stinks.
Distant Crush to Committed Relationship
I've been coveting the Fusion from afar for some time and have stopped everyone who had one in parking lots to ask if they liked theirs. Always got a resounding yes. I finally bought the SEL. I have to say I've gone from having a crush to a committed relationship with plenty of spark! You get a lot of car for the price. I'm actually disappointed when I arrive in my driveway because I want to keep driving it. I've outlined some drawbacks, but I honestly would buy this car again and again.
Bought it for the SYNC
I was very excited when I saw the commercials for SYNC. I love using my iPhone, and I was very excited to see that Ford promised integration with it. I couldn't be more disappointed with how poorly it works. It drops my phone all the time and the voice features stop working completely. The solutions recommended to me by Ford were to take the battery out of my car. That made it work for a week, then it crapped out again. Needless to say, this is not a working solution for me. If you're buying for the SYNC, expect to have constant problems with it with no help from Ford.