Used 2016 Ford Focus Hatchback Consumer Reviews
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Focus Focus Flop- Don’t buy!
Sharon C., 07/12/2018
2016 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
16 of 19 people found this review helpful
What shoppers should know before buying this car is TO NOT BUY IT AT ALL! The transmission in all focus vehicles have gone through a lawsuit as they are faulty. I have had the WORST experience as a first time car buyer and regrettably, long time Ford fan. The transmission is crap, slips gears, doesn’t respond to acceleration and has left me sitting on a main street with RPM’s raging, going nowhere. I have had th clutch AND transmission replaced 4 times- still under warranty as I’m ONLY AT $23k miles- and it’s dying. Broke down on me yesterday. The entertainment center is crap, barely recognizes my phone on Bluetooth and seldom plays music correctly through the USB connection. I knew the car would be compact when I bought it, something I was willing to sacrifice for higher fuel efficiency, but wow this car gets crowded easily. I WILL be partaking in the buy back process and will NEVER buy a Ford again. They should have an easier solution and accomodation for the folks like me who keep going without a vehicle for days on end! 2 thumbs down.
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THIS CARS A LEMON STAY AWAY
Bridget, 05/17/2019
2016 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
9 of 10 people found this review helpful
I purchased my vehicle new in January 2017 and it was already back at the dealer in April 2017 for a transmission shudder. The same part in the trans has been "fixed" 3 times by 2 different Ford dealerships and is scheduled for its 4th repair for the same problem next week. Within a few weeks of each repair the shudder returns. The best part? Ford won't authorize any dealerships to replace the part until it gets bad enough that you're feeling the shudder every single time you touch your gas peddle. I personally know 3 other individuals with a focus between the years 2012-2016 who have had the same experience I've had. Absolutely unacceptable. I contacted Ford about my options since its clear this vehicle is a lemon and the regional costumer service rep could hardly give me the time of day. She was almost impossible to reach and when I finally did get in contact with her she ignored my biggest question- what will I do when my warranty runs out and I have to pay for these repairs every few months out of pocket?! Shame on Ford for taking no responsibility for their mistake and letting their costumers suffer. Extremely poor vehicle and extremely more costumer service from Ford.
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2016 Ford Focus for sale near you
3 of 53 listings
- SE SedanMSRP: $11,725In-stock online
- Electric 4dr HatchbackMSRP: $14,599In-stock online
- SE 4dr HatchbackMSRP: $9,998In-stock online
See all 53 listings
My 2nd Focus in 10 years - WOW!
Evan Selby, 08/05/2016
2016 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
12 of 14 people found this review helpful
I had a 2007 Focus SE Hatchback and just purchased a 2016 Focus SE Hatchback two weeks ago. I really liked the first one, but this one is an entirely different animal. Ford kept the best of the previous models and managed to add a whole collection of improvements. I opted for the Stick Shift with the SE Luxury Package- -Rear Disc Brakes, Leather, Fog Lamps, LED Running Lights, 17" alloys and upgraded stereo system. Handling for the Focus has always been a hallmark of the model, but Ford managed to improve it. After driving it nearly 1200 miles, all I can say is WOW! What a difference 9 years made in the level of refinement. Quieter, more powerful, awesome handling and shifting, and lots of nifty features like Traction Control, Hill Assist and a Back up Camera. It's like Ford actually got in my head when I was driving the last car and got the wish list of items I had for that vehicle and added them for my next purchase. I will say that Stick Shift Models are somewhat hard to find - My dealership rep took 3 weeks to get one in with the specs that I provided him with. Cons: Tight back seat, Tall gearing in Final drive.
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Awesome, versatile car
Samantha, 11/18/2016
2016 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
4 of 4 people found this review helpful
I am very happy with my 2016 Ford Focus and have been since the day I bought it. As someone who commutes to school, work, and various other places in a given day, this car is perfect for someone who is looking for a great car for them to commute in; easy to get in and out of parking spots, a breeze to parallel park in, decent gas mileage, and all that jazz. My only complaint is that the button on the emergency break gets "weird" and gets stuck on the occasion, but that is it. The radio and bluetooth have cooperated with me and have not caused me any issues, and out of the 5 months I have had it, it has never needed to be taken into the shop (I drive a considerable amount every day). Also, I recommend this car to someone running on the shorter side- I am only about 5'3", so this car is easy to get in and out of from the drivers seat, but other taller family members of mine have required a bit more effort getting swiftly in and out of it despite adjusting the seat.
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Ford person
Kenneth Argenta, 07/21/2016
2016 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
4 of 4 people found this review helpful
Check the docking fee, which is a joke for consumers,that't a mark-up for dealers. Also the taxes and everything else before buying.
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