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Used 2014 Ford Focus Sedan Consumer Reviews

2.2 out of 5 stars
124 reviews

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1 out of 5 stars

Do not buy a 2014 Ford Focus

Christy, 10/05/2015
2014 Ford Focus Titanium 4dr Sedan (2.0L 4cyl 6AM)
7 of 7 people found this review helpful

I wish I would've read these reviews before I bought mine. I have a 2014 Ford Focus Titanium. It started shaking, grinding, all sorts of trouble around second gear. I have taken it in 3 times and Ford keeps giving me the run around. I cannot believe they are not making this right. I am in the process of a lemon law complaint. Take my advice - look elsewhere. I wish I would have.

Safety
1 out of 5 stars
Technology
5 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Defective Transmission

M. Ross, 03/31/2016
2014 Ford Focus S 4dr Sedan (2.0L 4cyl 5M)
11 of 12 people found this review helpful

Ford sold a car with a knowingly defective transmission. I now make car payments of a vehicle that lurches, shudders, jerks and drives like an old jalopy and their is nothing I can do about it. Ford does not have a fix for this issue and will continue to replace parts to keep the customer quiet. Buying this vehicle was the biggest mistake I have ever made. I should have bought a Kia.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Dangerous Transmission Stay Away

Lee, 08/22/2016
2014 Ford Focus SE 4dr Sedan (2.0L 4cyl 5M)
6 of 6 people found this review helpful

Ford should not allowed to sell cars with this auto-manual transmission. It is dangerous. I've almost had 4 accidents from it. Twice it jumped in front of cars when i did not want to go and twice when I was turning in front of someone it did not go when I needed it to. Then it is jerky the rest of the time at low speeds like stop and go traffic. I've had it in to the dealer 4 times so far. They have replaced and reset the control modules but it has not helped. Ford has extended the transmission warranty but if they're not going to fix it what good is an extension. If I had known the problems I never would have purchased it.

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

My lemon Ford ...and I'm not talking about a color

cinncy.ohio, 06/16/2016
updated 01/08/2018
2014 Ford Focus SE 4dr Sedan (2.0L 4cyl 5M)
6 of 6 people found this review helpful

I have had repeated transmission issues with the Focus. The third time is certainly not a charm :( Both the dealership where it was purchased, and papa "Ford" do not stand behind the product they sell. Turn away now and run...don't look back, just keep running. This is not a safe car and once they have you hooked...it's your problem and not theirs. This is an update post Since writing the previous review. I was almost seriously injured in this car, when changing lanes and accelerating. The car jumped forward, then shuttered and almost stalled. The truck from the opposite lane just narrowly missed hitting me. I took the car to a different Ford dealership, since the last one was less than honest. The transmission module and clutch were replaced (note this is now the second clutch replacement) and reprogrammed it. Then about 2 weeks later, I receive a notice from Ford regarding the transmission and potential failure....just a wee bit late...and a 10 year extended, transferable warranty. Although the new dealership had much better service, the problem continues to persist. The car has been reprogrammed about every 2-3 months. I really don't want my problems extended for 10 years :( Ford doesn't care about customer service or satisfaction. (Oh, and now there is a recall for a door latch issues.). Well after almost 18 months, I received an acceptable settlement offer from Ford in the 11th hour before the pre-trial hearing. I am no longer driving a lemon, or a Ford vehicle. The stress level has dropped by a factor of 10. For anyone stuck with the transmission issues....it does not seem to get fixed... I would suggest ditching if you can. Best of luck. Bought a Buick Encore - so very much better. Never a Ford again!!!!!!

Safety
1 out of 5 stars
Performance
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Do use as a Drivers Training Vechicle

Tracey Barrett, 04/08/2016
2014 Ford Focus SE 4dr Sedan (2.0L 4cyl 5M)
6 of 6 people found this review helpful

First off I love the look of my 2014 Focus SE Hatchback. It's a beautiful car, comfortable to ride in, fun to drive, that is until the transmission started acting up at a couple thousand miles. I took the car to my dealer and he explained to me that the car has a manual as well as automatic transmission. He said when you drive a manual transmission the car will roll back and hop until you finish shifting. I told him that I know how to properly drive a manual transmission and I don't hop around when shifting. I have to keep apologizing to my students that it's not them that's the problem, it's the car. We teach the kids how to do maneuverability for their driving test and after about 10 minutes of driving forward and backward through the cones, the car will no longer go in reverse and the transmission overheats. This if my 4th Ford and my 3rd Focus and also my last if something is not done about this issue. I have had it in and it has been "reprogrammed: 4 times in 2 years and I finally have an appointment this month to finally fix the clutch. I loved my 2010 Focus. It was one of the best cars I have ever owned. Ford really got me this time. As soon as I am able I am trading it in even though I will probably take a loss on it.

Safety
1 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
1 out of 5 stars
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