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Used 2014 Ford Focus Hatchback Consumer Reviews

2.4 out of 5 stars
103 reviews

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3 out of 5 stars

Consider other makes or another Ford product

eric ericksen, 11/29/2015
2014 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
11 of 12 people found this review helpful

While I bought my 2014 in March 2015 it has continued to have issues with transmission and lurching forward or rolling backward. Cant have car that rolls backwards in San Francisco with its hills. Then if its on a steep hill and you accelerate it won't go... Same with merging from stop not freeway traffic or bridge. Not a safe vehicle and especially on freeway. Horrible resale value and because these are used as rental cars the market is flooded with them.. I paid 23000 for a fully loaded one with leather, heated seats, navigation... I traded it in with 9000 miles at Ford dealer on an Escape and was given 12000 for trade. If you buy one buy it used as no matter the mileage a less than 1 year Focus will cost 11-14k.. It did get very good mileage in its defense the interior quality was excellent ..

Safety
3 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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2.5 out of 5 stars

Automatic Trans is TERRIBLE

dobber10, 03/30/2015
2014 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
15 of 17 people found this review helpful

CAr has approx 13,000 miles on it and the transmission shutter/slipping is getting progressively worse. Dealer will not even talk about repairing it even though it didn't do it at time of purchase. They say it works the way it is suppose to and the service guy says they know it gets that way. Dealer should make people aware of the poor design before they buy it. I am investigating lemon laws to see what can be done but again, the dealer will not even accept an appointment to see if they can fix it. They stick to the position it is normal. We are in our 60's and this is not the first car we have even owned -- but it will be the last Focus we ever consider and possibly Ford's in general.

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3 out of 5 stars

Transmission problems headed your way

1jadedtroll@comcast.net, 10/17/2015
updated 04/21/2016
2014 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
10 of 11 people found this review helpful

I bought the car brand new and after 7400 miles I am having transmissions issues. It shudders bad and has issues trying to climb hills. Fuel economy is around 30 miles. Ended up trading in the car, because after the clutch was fixed at 7400, it started to go again at 9900. Owned the car for 20 months.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Horrible transmission issues - little support

Unsatisfied, 09/09/2016
updated 03/13/2017
2014 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
10 of 11 people found this review helpful

Let me preface this review by saying we have purchased a lot of Ford vehicles in the past 15 years. This, without a doubt, will be our last. The 2014 Ford Focus dual clutch transmission is nothing short of abysmal. We have replaced the clutch 3 times already and the cars is not even 2 years old. This is not due to harsh driving, weather conditions or lack of regular maintenance. We take great care in maintaining all of our vehicles. The clutches last approximately 5000 miles before the horrible vibrating/shuddering starts again. When changing gears at low speed, the car violently jerks and is difficult to control. We have reached out to Ford Customer Care many times and the only solution they offer is to cover all clutch replacements up to 50,000 miles. How about recalling these defective transmissions and stop putting peoples lives at risk? I plan on selling this car long before the 50,000 mile warranty is up and buying a Toyota or Honda instead. Very disappointing Ford, very disappointing indeed. ** Edit - updated 03/13/17 We need to replace the clutch again a 4th time. I have 33,000 miles and the clutch is starting to rattle and vibrate again. Enough is enough! I am trading this car in this week for a more reliable vehicle. Never again will a Ford sit in my driveway.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

omg me too

Paula C Bowden, 12/30/2015
2014 Ford Focus Titanium 4dr Hatchback (2.0L 4cyl 6AM)
10 of 11 people found this review helpful

so like everyone else I'm having transmission problems and I wish I'd read this before buying. I went from a Honda to a ford. sigh. it's dangerous. been repaired 3 times. I want to know how 'reasonable' and 'safety' are defined by the California lemon law.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
1 out of 5 stars
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