Used 2014 Ford Focus Hatchback Consumer Reviews
Used Focus for sale
Excellent Car! Except...
John Donne, 11/09/2015
2014 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
17 of 18 people found this review helpful
When I first saw and drive the car I instantly fell in love with it. It was cool, fun,sporty, smooth and solid. I bought it (used) right away thinking I just got a very great deal and a great car. But right away I was finding the car to have really strange transmission feel. When I was test driving it the transmission felt like like a munual. I just assumed it reved high because it was a sport car. It felt sporty. But later on after I bought the car I started notice some jerking when starting from a stop. With all this going on I decided to do some research on the car and transition. I didn't realize it was a dual clutch transmission (automated manual) when I bought the car. This explained the manual feel of it. After that I when on a drive to test the transmission and I was terrible, rough starts, jerking up hill, weird reving. I read reviews on here and everyone says the same thing. Lemon transmission. Dual clutches tend to be not a smooth as tradition manuals but this one is just awful. I can't believe ford would put a transmission this terrible in a car this day and age. My advice to you...just spend the extra money and get a Mazda 3 of corolla. Luckily my dealer offers a 3 day return policy. I will be sadly returning this car at once.
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First New Car (Nightmare)
justingreer, 04/01/2014
updated 10/03/2017
2014 Ford Focus Titanium 4dr Hatchback (2.0L 4cyl 6AM)
17 of 18 people found this review helpful
The car ended up being traded in and I hadto threaten to sue Ford to receive any compensation. The car ended up falling under one of the articles of the Ohio Lemon law. In total the car was at the shop over 12 times in one year. The car stalled 3 times while driving and one of the times was caused an small accident (the other cars). The car sat in my driveway for 4 months since Ford refused to acknowledge anything was wrong with it. It was not safe to drive. When I say "Ford", I mean FORD and not the dealer (multiplier case managers and even an Engineer). The dealer was great (or as great as they could be). Ford gave the dealer a hard time with paying for warranty work that the dealer recommended. If it was not the wiring harness, it as the fuel pump, ECU, ECM, Shift Controller, o2 sensors (replaced both 6 times) and everything else. My lawyer cost me 2K and ended up finding a dealer out of state that would trade the car. I ended up going eating about 4K but the car is now gone and I could not be happier. Never again will I buy a brand new car. BUT when the car ran, it was great. So if you are willing to deal with the headache and feel lucky, go it! If it works out for you then awesome. If not, you will feel sick daily knowing that you have a 20K lawn ornament.
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Shuttering Take Offs
Penny Boyles, 06/05/2016
updated 12/06/2016
2014 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
27 of 30 people found this review helpful
My 76 year old mom bought her a Ford Focus brand new. The road noise was terrible - to the point you couldn't hear the person sitting next to you talk. Cresent Ford in High Point NC kept saying there was nothing wrong. I went to the dealership with her and after much conversation and driving the model above - Ford Focus Hatchback - she decided to trade. She got an extended warranty to cover the car during the entire loan. Now this car is doing the same thing and more. The road noise has increased - similar to the previous Focus. In addition, the car has a shuttering when you excel from a stop. We took it back and after several months waiting on a part - the dealership fixed the problem (so they said). It has only been a couple of months and the shuttering has started AGAIN!!!! I'm going back with her again. They are going to fix this car or give her one that doesn't do it. Dealership wouldn't make it right. They said it was "normal" and was not anything that needed repair. If that was the case, why did they try to fix something that wasn't broke? We was able to work with another Dealership - Modern Nissan - in a trade. She now drives a Toyota Camry and is thrilled to be rid of her Ford headache
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Same 'ol, same 'ol
Tisaac, 10/25/2015
updated 10/26/2016
2014 Ford Focus Titanium 4dr Hatchback (2.0L 4cyl 6AM)
9 of 9 people found this review helpful
I have a 2014 Focus Titanium...colossal mistake. With less than 15k miles I learned through my own investigation after having problems with the lower gears that there was a recall on the transmission! Took it in for repair to find that they also needed to order a new clutch assembly...8-12 week back order. Apparently this is a major problem! I have only had the car for one year and am already looking for a replacement. UPDATE: I had to just give it up and trade it in. The service agents were not able to give me a permanent resolution.
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Stay Away
dre1104, 12/17/2014
2014 Ford Focus Titanium 4dr Hatchback (2.0L 4cyl 6AM)
14 of 15 people found this review helpful
Unfortunately, but honestly, when asked, I always warn potential buyers to stay away from these cars. On paper, it seems the ideal car - economical, fun to drive, and nicely equipped. But the truth is my car has been plagued with issues since day #1. Like many others, I have been dealing with transmission issues that cause erratic shifting. Plus, interior trim, software, and interior rattles that have taken more than a year and half to even begin the process of solving. Bottom line, Ford doesn't stand behind their cars, and doesn't invest in customer satisfaction or making this car the car it claims it is. Don't trust one review. Before you plunk down money, search online. Be warned...