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Used 2016 Ford Explorer Consumer Reviews

3.5 out of 5 stars
151 reviews

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3 out of 5 stars

This why not to a Ford Explorer

John Witkowski, 08/14/2017
2016 Ford Explorer Platinum 4dr SUV AWD (3.5L 6cyl Turbo 6A)
1 of 1 people found this review helpful

This car has been in repair 3 times for a seat cooling problem and each time the dealer had to reorder the seat covers. The Ford sync is a totally bad system as it fails very frequently. The Ford company bought back my first 2016 Explore because they did not know how to fix the system. So please check out the blogs about the computer problems and safety issues.

Safety
4 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Not what we expected for $50K

Mike Sadlowski, 09/16/2017
2016 Ford Explorer Sport 4dr SUV AWD (3.5L 6cyl Turbo 6A)
1 of 1 people found this review helpful

The body panels were not aligned. The paint had a run in it. That is the nit-picky stuff not impressed with the initial quality but maybe that's all $50K buys you now a days. In the first 7K miles, oil leak, cooling fan noise, drivers seat heat/cool stopped working. Under 16K miles passenger seat heat/cool stopped working and axle assemblies needed replacement, thrust bushings??? and folding mirror squeak. Our Auburn Ford dealer just made all these issues worse. The squealing radiator fan they won't touch because it's a "normal" squeal. Over a week on axel assemblies to be delivered. The Ford service system DOES NOT WORK. Its bad enough when things are defective but 10X worse when the FORD SERVICE department is incompetent. Check out your local dealer reviews before buying.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Better then anything in its class that seats 7

Alex, 07/19/2019
2016 Ford Explorer Limited 4dr SUV (3.5L 6cyl 6A)
1 of 1 people found this review helpful

75,000 miles and runs better than my new Honda pilot way better. The only issue I had was bad customer service in the maintenance department at the dealership in longbeach, but now I go to a different dealer for routine maintenance. This is my wife car and I have the new Honda pilot. I would trade her any day. More maneuverable then my Honda seem like it has a lot more power than my Honda and the technology even though my Honda is a 2019 and the Explorer is a 2016 blows the Honda away. I am starting to look at Fords now. Something has really gone wrong at Honda and Toyota. Those were my go to car brands. Well not anymore

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Should have bought one sooner

Eddie, 02/25/2019
2016 Ford Explorer XLT 4dr SUV AWD (3.5L 6cyl 6A)
1 of 1 people found this review helpful

Love everything about my Explorer...Great looks, Excellent ride, Easy to drive. Great value for the cost

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Steer Clear!

DSO, 10/15/2017
2016 Ford Explorer XLT 4dr SUV (3.5L 6cyl 6A)
1 of 1 people found this review helpful

I was very happy with my 16 Explorer until I hit 17,650 miles and the transmission problems began. Would not accelerate, went into "Limp Mode" wrench symbol came on and engine light. Could barely get through an intersection from a stop, very dangerous. Brought it to my closest Ford dealer and after a few days, they replaced the clutch. Got it back and it was driving fine for a few days and it happened again. Brought to dealer again, but they couldn't get a trouble code, the wrench/engine light went off. Got it back again and it drove fine for two days, then lights came back on and went into "limp mode" again. Dealer told me if the lights go on and it doesn't accelerate, drive it right to the dealership and don't turn the car off. I did this and went for a ride with a tech to show him. When we were returning to the dealership, lights went off again and it drove fine. Tech said it was very strange, but they would be able to get a code, even though the lights went off. So now I'm on my 3rd rental and they are trying to figure out the problem. Luckily it's a lease and under warranty, so Ford is covering the costs. Super frustrating and clearly they are having serious problems with these drivetrains. Just glad I didn't buy my Explorer! My advice is stay far away from any Ford vehicle with this transmission!!!

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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