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Used 2023 Ford Escape Hybrid Consumer Reviews

3.6 out of 5 stars
17 reviews

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Pros
Cons
5 out of 5 stars

Riding on air!

Rev. Linda Looney, 10/05/2024
2023 Ford Escape Platinum 4dr SUV (2.5L 4cyl gas/electric hybrid EVT)
1 of 1 people found this review helpful

We bought a new Hybrid Escape last week. We drove to our son and family from Grandville to Plainwell here in Michigan. The ride is smooth and quiet. Great gas mileage as well. This is our second Hybrid, but the first one was small. I love the seat room and general room of this vehicle!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Enjoyed it . . . when it worked!

Mookie, 02/20/2025
2023 Ford Escape Platinum 4dr SUV AWD (2.5L 4cyl gas/electric hybrid EVT)
1 of 1 people found this review helpful

I had this car for just over a year. I enjoyed its ride, comfort, technology and gas mileage. However, it was back to the dealership three times for the same reoccurring problem: the vehicle would go into the battery saving mode rendering the Ford App useless and making it unable to receive updates from my home wifi. I contacted Ford Customer Service after it was returned in the same condition. Car was in the shop for almost two weeks before it was fixed. After the above, which included two replacement batteries, I gave up and traded it in.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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