Used 2018 Dodge Journey Consumer Reviews
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We have a limited number of reviews for the 2018 Journey, so we've included reviews for other years of the Journey since its last redesign.
Tired of All the Negative Press!
Nails, 01/09/2019
2018 Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
92 of 93 people found this review helpful
When you look at a vehicle in this class you are looking for okay looks, good inside room and access, decent handling and gas mileage, and perhaps throw in the third seat. This Medium Sized SUV has all of that, and my three previous Journeys had been very reliable and needed minimal maintenance until I turned each in, at around 70K miles. I must add that the first iteration had some issues with the brakes wearing out prematurely, and not being quite up to the task of stopping this vehicle. The transmission also failed catastrophically at 50K, but was replaced under warranty by Dodge with no questions asked. Since that initial stab at it, Dodge has done major improvements in enlarging the disc brakes and creating a much more dependable transmission! This car is priced right, looks great in the bright red finish, has AWD and I am leaving most other drivers in the dust when I take off from a start or need to speed up at highway speeds (within reason that is!). I usually drive around 25K miles per year, up to 85 miles MPH and this car is stable even in substantial winds, gets a bit over 21 MPG and I am happy with it. No backup camera in my version, which is a company car, but aside from that inconvenience, it has everything that I need. And the Stereo is really something to hear, great bass. All in all, a very nice package and not one that matches the online reviews that I have seen. Let's get realistic and realize that this car is very popular (at least in car happy SoCal!) and is a great deal!
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Not a Sports car but fun with room for a big dog.
R.J. Williams, 05/31/2017
2017 Dodge Journey Crossroad 4dr SUV AWD (3.6L 6cyl 6A)
42 of 42 people found this review helpful
I have to go down and pay my auto tax today. Ouch. But I have to say that I enjoy driving this car as much or more than any I have bought including sports cars. Oddly, it is a car without much of a rating because of early problems, especially with brakes until they increased the rotor and brake pads and because will it has been around for a long time as far as the car world is considered. The first production sales were in 2007 with only a few minor changes. Also, not real good in the front side crash test. Hit em head on, I guess. I like the power to weight ratio of the V-6 the better suspension of this model combined with AWD. It makes a difference in cornering and curves as I found in my test drives. Definitely, not a sports car but enjoyable to drive with some cargo room. I do not like where they placed the battery, but guess they ran out of room. I do like all the hidden cargo compartments. After a month no rattles and seats are comfortable. Not as good as the wife's space age seats in Nissan Murano, but good. I just like the car for some reason. (Review-Dodge Journey)
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Dependable, Affordable
Vincent Singer, 11/06/2016
updated 12/27/2022
2017 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
193 of 199 people found this review helpful
I made it this far without a nav/infotainment system, traction/stability control, or bluetooth. The 4-cylinder engine in this thing has more horsepower than many older V-8s. That said, I think the 2017 Journey is a fantastic buy. I bought a $21,000 "stripper" - which still has, standard: a 173 hp engine (shared with Hyundai and Mitsubishi - buy one of their comparable vehicles and get the same motor), 4-speed OD automatic transmission, traction control, a six-speaker touchscreen audio system, dual-zone air conditioning, front and rear stabilizer bars, automatic headlights, daylight running lights, and a nicely (manually) adjustable driver's seat. They even threw in an outdoor thermometer, and a gadget that lets you monitor your instantaneous and average fuel economy! I traded a 2007 Ford Escape for this, after the transmission grenaded at 146,000 miles. I consider this to be a step up, although still a front-wheel-drive "disposacar". Same ground clearance, same fuel mileage, good looks, with MORE standard features, more horsepower, easier for my wife to get in and out of. a better radio, more room (it's about a foot longer), and a bigger gas tank. Drives just as nice, handles about the same, much quieter, and I don't have to "drive it like I stole it" to get it moving at an intersection or onto the freeway. Controls same quality or better than the Escape. More power ports. Steering has enough feel for the average driver. 4-wheel power disc brakes "stop on a dime and give 9-cents change". Everything you REALLY NEED is included in the base price - this thing has more comfort and convenience items, and a ride and interior that rival a 1990's Cadillac. Good heater, ice-cold air conditioning. Don't option up unless you really need to, as "everybody" says these don't hold their value all that well. At 3800 lbs., it's heavy, and has a long wheelbase - probably why it rides so nice. BTW - if you don't plow your 2017 Journey into anything, it's doubtful you'll ever discover the difference between a 4-star and a 5-star safety rating. The Escape had poorer overall ratings, and in 10 years I never had an occasion to find out. If you're driving a 10 or more year old Escape or other, similar small SUV/CUV, and you are looking for a new vehicle with similar dimensions that doesn't look like every other SUV/CUV on the road, and an improved overall driving experience, you could do far worse than the 2017 Dodge Journey. UPDATE: While I do miss the styling of the 1st gen. Escape, I do have to say that I still like the 2017 Journey. I stand by all I said above, and will add that while the exhaust note makes it sound like you are driving a sewing machine, it has plenty of pickup, as my wife and I aren't closet autocrossers. So far I have had no issues, and have changed the oil regularly, using full synthetic motor oil. Gets 22 MPG in town if you don't drive it like you stole it. On the highway, at 75 MPH with the cruise control and air conditioner on, it gets a solid 26 MPG. Maybe not as good as some other small SUV/CUV's - but you'll make up for it thanks to the low purchase price. I didn't buy the 3rd row seat, and saved a good bit of cash. Lots of cargo space with the fold-flat rear seats folded down - swallowed a storage shed kit with no problems. I plan on bringing home a load of patio blocks tonight... P.S. I LOVE the manual driver's seat in this vehicle - most comfortable I've ever experienced! 1-year update: I still like it. Everything I said above still holds true. The nice thing about the Journey is that you can find these equipped a hundred different ways, at prices from $22,000 to $40,000. Don't believe the hacks on the car magazine websites - the Pentastar V-6 and 8-speed automatic (which I have in my work van) is a ROCKET engine. The Journey is a fine vehicle for the money. The interior hasn't started coming apart, and everything still works. The only problem I've had is that I ran over something on the highway that ruined a tire, and broke a plastic cover under the front bumper cover. I hope the Journey holds up as long as our Escape did. 1.5-year update: Still runs fine, drives great. Windshield washer squirter supply hose came off between hood and hood insulating pad where I couldn't see it, but friendly oil-change tech figured it out and popped it back on quickly. Otherwise NO complaints - quality remains exceptional. 2.5-YEAR UPDATE: 47,000+ miles, and still VERY satisfied with my purchase. Runs and drives great, gas mileage 28 MPG hwy, no breakdowns. Interior still looks great, exterior like new. I've only spent money for car washes, synthetic oil changes and one tire. Towed a U-Haul trailer w/no issues. 5 year update: 80K mi., still runs great, part failing off after road debris impacted under air dam. Paint still looks like new. Does have 1 pending safety recall. Still worth every dime I paid for it. Periodic maintenance will reward you. 5.5 year (June 2022) update: over 85,000 miles now - almost through the 2nd set of tires, brakes may need service soon. Car has performed great, except that sometimes (since new), at moderate speeds (35 - 55 MPH), the car will stumble a bit at a constant speed as the electronically-controlled transmission tries to decide if it wants to lock up the torque converter or not. Interior still in excellent condition, no exterior or paint issues. Final Update: Sold the car with just over 90,000 miles, and moved overseas. Only paid for tires and routine maintenance. A solid performer if you choose the base model as I did. Won't win many beauty contests or drag races, but will deliver solid value if maintained. Paid to have it detailed before selling - looked like brand-new - no paint or interior issues, a testament to the materials it was built with. Today's new cars all feature expensive, high-maintenance drivetrains, whether forced-induction liquid fuel, or electric. Cars like this Journey are already becoming prized by smart drivers who want REAL economy (low maintenance).
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Dodge Journey SXT FWD 2.4L
Tom, 09/01/2018
2018 Dodge Journey SXT 4dr SUV (2.4L 4cyl 4A)
108 of 111 people found this review helpful
The Dodge Journey is truly an exceptional vehicle. My wife has the Dodge Journey Crossroad V6 AWD, and that vehicle is a workhorse. I saw how well the vehicle drove especially with a newborn and a toddler traveling on major highways and roads with no issues regardless of any inclement weather. We drove the car cross country, and to Canada, and didn’t feel tired at all. It was time for me to purchase a new vehicle, and I was always a Subaru guy, but I fell in love with the Journey. It has great handling, no road noise, very comfortable ride. Good visibility, and commanding driving position. Many hiding compartments, and very easy to clean (Turtle wax interior, and Turtle wax ICE on the outside). I give this vehicle a 100% coming from owing two previous Subaru Outback’s. Well done Dodge!
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Life is a Journey
Karl S., 08/26/2017
updated 03/01/2018
2017 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
32 of 32 people found this review helpful
The dated body style was at first a bit off putting, but I began to grow fond of it because of its utility. Visibility is great, unlike my Nissan rogues 2009-2012, and it is much more fun and rides better than the Town and Country I traded in for the Journey. Features for the money were unbelievable, and capacity is awesome. Uses the same steering wheel controls as the T&C so it was easy to get used to. I like a Sport Ute to go on the back roads in the national forests near where I live, and the Journey has the ground clearance, suspension and enough power to handle that well. It essentially replaced my '99 Jimmy which was becoming a money pit, and also has the utility of the T&C which I traded. Automatic transmission could use a few more forward speeds, but still much better than the NIssan cvt.
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Don't believe the experts!!!!
Lance, 01/04/2019
2018 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
92 of 95 people found this review helpful
Our Journey has been a pleasant suprise!!! After reading the expert reviews and then reading the reviews that people who actually own them, the opinions are so different!!! I have no problem with the acceleration, even when fully loaded. There is plenty of room in the first 2 rows for adults. The 3rd row suitable for kids. The ride is awesome!!! The cabin is quiet and the steering makes it feel like a much smaller suv. Absolutely love this suv!!! Forget the experts!!!
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Reliable after all
RLester, 01/09/2017
updated 02/22/2022
2017 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
76 of 79 people found this review helpful
We tried the Journey because of rebates. Expecting a loud jerky experience with a 4 cylinder 4 speed. To our surprise, we found a very smooth, quiet, European feel, quality, and comfortable driving experience. We came from a Toyota Camry to Dodge Caravan to the Journey. We found the experience of a true crossover, car-like ride and drive with the features of a utility vehicle. We are in our sixties, so ease of getting in and out of a vehicle is very important to us. The journey has the perfect seat height for us and is very easy to enter and exit. The Camry has the cheapest, thinnest, and most uncomfortable seats in a very good car. The Caravan was a comfortable entry but the ride was bouncy and hard on old bones. Also, our senior friends just could not get in the back seats. They are too high and too far over, you have to climb in, which, is okay for the kids and grandkids but not seniors. The Journey comes in AWD and the 3.6 v6 engine with 6 speed. One needing more power might look for these options. But I am in the south, with no ice and flat terrain so I find the 2.4 quite adequate. I will admit the 2.4 is a bit underpowered. It will not win any awards in gas-saving either. Looks like in-town driving will yield the same mpg as the 3.6 in the Grand Caravan around 23 mpg. However, again surprised by how smooth the 2.4 is with the 4 speed. The 6 speed in the Caravan was bad to hunt and shift down, very annoying. I need to mention the high-quality pleasant ride is only found in 2017 models, in which, suspension and quietness are upgrades for 2017. We tested a 2016 and there is a significant difference in ride and feel. In 2017, I can hardly hear the engine. Very quiet cabin. I am a part-time transporter for a major rental company and I drive a lot of new vehicles of all brands. The Journey ride is at the top. Try the Journey before you buy a Rogue or RAV4. I got the 7 passenger, the seats fold flat for cargo space, easy entry, European feel, cargo compartments (ice chest) in the floor, premium seats, and a very nice road trip ride. This is a true crossover, car-like features with SUV benefits. Hard to beat value and quality. After 30000 miles, we have had a problem. The engine has developed an idle shake and caused the belt tension pulley to completely fall off. It is in the shop now for three-plus weeks, at least they provided us with a free rental. The dealer had to replace the pulley and re-torque all belt-driven attachments on the engine and the problem was resolved. After 52000, I have to say the Journey still runs well and uses no oil. I have no electrical issues that many other brands are plagued by. Other than the idle tension pulley falling off which means the bolts were over-torqued at the factory the Journey has been faultless. The Journey came new out of alignment and the dealer could not get it to drive straight, I have carried it to my local tire supplier and they have it driving perfectly. Shame on the dealer. I am more positive about my Journey the longer I drive it. I have owned five dodges and I have never got a perfect one but I have never got a bad one either. After 75000 miles the 2.4 Journey runs perfectly and never uses any oil. The only repair has been the belt pulley repair. I have to call this vehicle reliable after all. The ride has deteriorated noticeably but there are no rattles. A good car but if you drive heavy interstate traffic it just doesn't have enough power to quickly accelerate between 45 and 75. We are at 80000 miles and the reliability is excellent. No problems to report at all. The brakes are still good. Other brands have a lot of electrical issues, we have had none. At 83000 miles, I have sold the Journey. Only one repair in five years, I bought the extended warranty and never used it. Two things I never fell in love with. One the engine is just too weak. This 2.4 was reliable, used no oil, but it shook some like old-time 4 cylinders. I just never fell in love with it. Second, the ride deteriorated to harsh and punishing. I was impressed with the ride at the beginning but found the ride jarring after five years of Louisiana roads. I don't regret buying the Journey, it served us well, but I prefer a V6. I replaced the Journey with a 2008 Lexus RX 350 with 180000 miles that still rides smooth and runs perfectly with a 3.5 V6. I can't afford new vehicles averaging 40,000 dollars.
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Great rebates and incentives!
larry moore, 12/08/2016
updated 06/08/2018
2017 Dodge Journey Crossroad Plus 4dr SUV AWD (3.6L 6cyl 6A)
48 of 50 people found this review helpful
UPDATE (2yrs and 30k later): still love the Journey! Have had no mechanical issues and it drives like the day I bought it! Gas mileage has improved, and it has been by far the easiest vehicle I’ve ever had to live with. The storage compartments under the passenger seat and the coolers under the floor in the back have been used A LOT! **original review** I traded in my nearly new 2016 Honda Civic for a Dodge Journey earlier this month. I loved the civic but I needed more space and the pilot was a tad bit out of my desired price range. Next door was a dodge jeep dealer so I stopped by to look at the grand cherokee originally and saw the Journey. I thought it looked good, not like a new modern conventional design but more along the lines of the original looking subs that didn't have a bunch of flash. I bought the crossroad plus v6 AWD, and the sticker said $34,560, but the salesman told me don't even think about what that sticker says. When we sat down to do the paperwork I noticed all they really wanted for the car was $27,600!!! I nearly started dancing to see a price offered from a dealer so much lower than the MSRP. I guess the Journey has been around a while and they don't move as quickly as the rest of the new chrysler dodge jeep products. The only thing that I wish it offered was adaptive cruise control and blind spot monitoring. Even budget cars have those options nowadays but for the price I can't complain much. The engine has more power than I really need, all the room I could ask for (including two beer coolers that are removable under the second row seats), AWD, a huge infotainment screen that I still have yet to touch because it kind of intimidates me, and a bunch of other little niceties that I didn't really expect (self-dimming rear view mirror, built in booster seats for kids, removable flashlight built into trunk, actual power outlet in the backseat). One concern I have though is reliability, I see a lot of people have issues with their transmission, brakes and random engine components so *knock on wood* I don't experience any of those problems. It rides like a cloud, smooth and quiet. Though the trim piece around the infotainment screen makes a slight creak on the occasional bump but it's nothing obnoxious... YET. Overall I think I am going to be very happy with this car, I like sitting up higher and after the civic it is going to take some getting used to but you certainly can't argue that it's an extremely versatile vehicle. If all goes well reliability wise I think I will keep this suv for a long time.
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Great Value!
Jon R., 08/01/2018
updated 02/03/2020
2018 Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
59 of 62 people found this review helpful
It is true that Dodge has not updated the Journey since 2011. It is true that it does not carry some of the new advanced electronics that it's competitors do. However, if you want an SUV for a great price, the Dodge Journey is the model of choice. SO far, I really like the Dodge Journey. It is comfortable to drive. It handles the road. My biggest recommendation is to get the optional V6 engine. You will thank me for that. I test drove the 4Cyl. version. It was very underpowered. The V6 is just right for this size vehicle. Overall, I recommend the Dodge Journey. Dealers have some phenomenal deals going on now.
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Solid overall SUV Crossover and oh so cozy!
Amy M, 07/18/2017
updated 07/26/2018
2017 Dodge Journey SE 4dr SUV AWD (3.6L 6cyl 6A)
32 of 33 people found this review helpful
Okay so it looks a little plain, and ugly but, it is seriously the most comfortable car I have EVER owned or rode in aside from a lincoln town car. Both my husband and I have lower back problems and we are able to travel much further distances thanks to comfortable seating in the journey. The kids absolutely love the back seats, they recline and they have cubby spaces under their feet for drinks and snacks. We were able to take my son and his family and our ours all in one vehicle once we lifted the 3rd-row seats on a vacation to the coast, which was really nice. The cargo area is huge with the 3rd-row seats down. My husband and I discovered that we could comfortably sleep on a double air mattress for camping trips in the back of the Journey. We also use it to cart our 2 kayaks on the roof racks. The climate control system is good but it takes awhile to cool off all that interior space on a hot day, and also heat it up on a cold day. It does okay-ish with gas mileage in town, and on the highway, it does quite well. A few things I wasn't impressed with is the Bluetooth system, it is old and slow and it says it failed to connect almost always even though it is actually connecting, it just takes up to 2 or 3 minutes. You just have to ignore it and wait a few minutes or else you'll go in circles with it. I am willing to entertain the possibility it is just my Bluetooth in my car that does this. These, I have heard, have a known issue with the fact they used too small of rotors for the braking system and the weight of the vehicle so don't be surprised if you experience shaking/shuddering while braking, I hear they are great about fixing this if the rotors wear/warp unevenly. I have just started experiencing this issue and am taking it in to have it looked into. UPDATE: Dodge doesn't want to acknowledge this issue is happening and tells me it is just how it drives so I will just replace them on my own. Also, I have had some rather annoying electrical glitches. My rear passenger window went through a stage of getting stuck down and not going up for days, I took it in and it worked fine for them! (It seems if a child holds the level for an extended period of time it resets the computer for the window which will make it stick down....why dodge? So you just hold it for a minute and it will go up). 9/2017 Now my trunk will not unlatch, so I cannot use the cargo area at all until I get it in to be fixed. Other than those two things it has performed well mechanically in the last 8 months we drove it hard and put over 25,000 miles on it on road trips and camping trips. The car has performed consistently and after another summer season it is taking us camping and kayaking just fine. Nothing has broken inside either. It was in for a second repair yesterday 07/2018. We got an error that said failure of ABS system service immediately and a crunching noise. They said the had no opening for 2 weeks which is unacceptable for this kind of problem and warranty work, they then told us we could drive it to the next town so we took it there, on the way, it also said AWD system failure. It was only a broken sensor and we had it back the next day. Thank you Grants Pass Dodge. I like how it performs in snow and ice, I drive a rather snowy route to see my grandchildren and it is very solid on the road no slipping around which makes my trips during the winter much less stressful. If you need a good family car that can take you out into the woods and is great for traveling on all surfaces, I still feel this car is a GOOD VALUE. It is a cheaper solution with a lot of space. Be warned the car lost a ton of value in just the first year so if your buying you are probably best off keeping this for the long haul to get all the value out of it. Note: My best friend also bought the 4 cylinder FWD one and loves hers, she notes only it is a little gutless on hills. She has a hitch and easily tows a small trailer. She has no braking issues or any bluetooth or electrical problems and still has not had to have any repairs a year and a half in. Although, I have has a few issues I would have STILL bought this as it fits our lifestyle.
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2017 4cyl
Graydon, 12/16/2017
updated 07/06/2020
2017 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
30 of 31 people found this review helpful
Purchased new: When I first test-drove this car, I became ill as I realized what I paid for my BMW X3. The Journey rides better, is quieter, smoother, easier to get in and out; even the seats are more comfortable. When my wife and I take a trip, the BMW stays home now. I've read complaints about power (did they test drive the car first?) and outdated/unchanged style (I like the style, and don't care if it doesn't change). No regrets here with my Journey. Update: 30k miles, not a single warranty issue. Car still rides like new, even traces of "new car smell" on the interior. [update] 60k miles; only had to change the spark plugs, still runs and drives like new, still no regrets. We got rid of our BMW, now I use the Journey as a commuter, about 95 miles per day, in comfort.
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nice suv
Roger, 11/28/2017
updated 06/27/2019
2017 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
16 of 16 people found this review helpful
Almost two years ago we purchased a 2017 SE Journey at a very good price. So far we've enjoyed this vehicle, it is roomy, comfortable ride and plenty of space. Although it doesn't have all the bells and whistles of the other journey, the price was right for our budget. We are in our mid 70's and was looking for a comfortable suv with an affordable payment. The 2.4 L engine is enough power for us, the transmission works great and we enjoyed the cargo space. We have gone on several out of state and in state trips, the ride was enjoyable, passed 18 wheelers with no problem and the gas mileage wasn't that bad. We really enjoy our journey.
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First Dodge Purchase
Christine, 06/10/2018
updated 01/26/2024
2017 Dodge Journey Crossroad 4dr SUV AWD (3.6L 6cyl 6A)
15 of 15 people found this review helpful
I originally went to the dealership with the plan to buy a new Jeep. After test driving a few models (Patriot, Latitude, etc), I was not happy with ride, comfort, or interiors. My price point also kept putting me in the 4cyl Jeeps. I have previously owned a Chevy Blazer, and a couple Jeep Cherokee Sports. On a whim I decided to test a new 2017 Journey Crossroad AWD. I was pleasantly surprised. After 9 months of ownership, I am still satisfied with my purchase. Only a few things bother me, and they are pretty minor. It is a basically ugly vehicle, except for maybe the "boss" looking color (black) on the front grill package of my otherwise light gray (silver) vehicle. It is slow to warm up, even in the summer, and the heating and air conditioning take a while to get going too. Another thing I miss is daytime auto-running lights, I have to turn on the headlights if I want headlights during the day. Also this vehicle is manual open on the liftgate (no click to open on the fob). Things I like are the roominess of the front seat area, and plenty of rear space, especially with both rows of seats folded down. Accelerating this V6 is fine for my driving style, and quick acceleration when needed was adequate, like for merging in to heavy traffic. Highway driving I average about 25mpg at 70 mph. On cruise, it gets a little better. In town, suburb driving around 21 mpg. I like the somewhat basic electronics pkg. I don't need navigation, or computer, or a backup camera. I do enjoy the surius radio, and bluetooth, although the latter I rarely use. This is the first AWD vehicle I have owned, my previous vehicles all being 4WD switch on the fly types. I was a little aprehensive about the AWD, but my first winter in the upper Midwest (Iowa) I had no problems getting around in the snow. Dodge has done a good job winning me over, before this purchase I had never considered this brand. Update: June 2019. Still own this vehicle. Still agree with above. The only thing I have discovered with the heating/cooling of the interior is to choose only one area to heat or cool. Trying to do floor and dashboard at the same time seems to tap the system. Heating one choice at a time brings faster cooling or heating to the desired area. I have had no maintenance issues. Still like the roominess and basic package (less things to go wrong). I would recommend purchasing this vehicle. Update 1/25/24: I still own this vehicle. Now has 83K miles on it. Just recently had to replace one of the rear wheels bearings. Other that I've had no issues. I have come to realize there is a bad blind spot caused by the windshield frame where it meets the driver and front passenger side doors. I have not been able to always see a vehicle coming from the left or right, especially at 4-way stops. This is caused possibly from the airbags that may be located in the frame (?). I also stated earlier that I didn't need the back up camera, but the vehicle is large enough I do wish it had one now. Overall, I still like the vehicle, reliable, roomy, low maintenance.
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Perfect for the grandkids!
Heidi, 10/23/2018
2018 Dodge Journey Crossroad 4dr SUV AWD (3.6L 6cyl 6A)
27 of 29 people found this review helpful
I wanted a safe, affordable suv that was suitable for our three grandkids and practical for our lifestyle. I bought the 2018 Crossroad AWD in pitch black with black leather interior and black rims. It has the technology that I was hoping for and the third row that we needed. All three of our grandkids are required to sit in carseats. Two of them fit just fine in the third row while the smallest one fits rear facing in the second row. We are very happy that we went with the Crossroad. I can't wait to experience Maine's winter months in this car. If you're looking for a new car to tote kids around in and you're not ready to purchase a minivan, this is the car for you!
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If it ain’t broke, don’t fix it
Caleb Mintz, 03/08/2019
2018 Dodge Journey Crossroad 4dr SUV AWD (3.6L 6cyl 6A)
33 of 36 people found this review helpful
Dodge hasn’t changed the style of this model since it came out. For good reason, I think. It’s still a great looking car! We are coming from leasing a base model sorento, and the crossroad version is a huge upgrade for us. If you’re getting a Journey, get the crossroad edition. We sat in the SE and SXT and they’re not comparable. I also highly recommend the v6 with all wheel drive. We live where there’s regular snow and ice in the winter and it handles beautifully. The ONLY drawback so far is the low gas mileage (about 17 around town). But I’ll take it since everything else is a positive.
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Excellent Value for the Family
KS, 11/12/2016
2017 Dodge Journey Crossroad Plus 4dr SUV (2.4L 4cyl 4A)
18 of 19 people found this review helpful
Get the V6 if you can. the 4CYL is adequate, but nearly identical Fuel Mileage. Superior technology, all the bells and whistles make this a driving dream. Dodge has some great rebates and incentives, and you can get the top of the line model for a great price.
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Nothing but smiles
Philly34, 02/16/2019
updated 08/21/2019
2018 Dodge Journey SXT 4dr SUV (2.4L 4cyl 4A)
17 of 18 people found this review helpful
Purchased vehicle for my wife who is a traveling nurse. Her car is her office. This vehicle is roomy and reliable and gets the job done. Being a retired automotive professional and having been able to compare comparable vehicles throughout my career I can see why Dodge makes a quality vehicle. I disagree with all the negative reviews and can see through the biased comments. Mike Barse of Vann Dodge Jeep Ram Chrysler of Vineland New Jersey made my purchase experience an exceptional experience throughout. A real beauty of a inexpensive SUV !
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Journey with Dodge Journey
Murat, 12/08/2017
2017 Dodge Journey Crossroad Plus 4dr SUV (2.4L 4cyl 4A)
10 of 10 people found this review helpful
It's great value for the price. Our Crossroad Plus had all the boxes ticked and has all the technology we wanted in an SUV that can seat 7. The only negative so far is the backup camera. The image is not very clear (quite fuzzy, in fact). Still does the job but we've had much better backup cameras in other vehicles.
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Crossroads
Jenn, 07/27/2019
2018 Dodge Journey Crossroad 4dr SUV (2.4L 4cyl 4A)
31 of 36 people found this review helpful
Not very happy with my 2018 Journey, bought it brand new, within the first 4 months it was in the shop 4 different times trying to figure out a noise in the front end. They replaced shocks and 2 other items however over a year now it still continues. I recently just started having problems with something electrical as my radio will just turn the volume up to 40 as I'm driving down the road as well as now the fan for the air/heat in the back of the vehicle is turning all the way up on its own as I'm driving down the road! Not a happy customer!
2018 SE Blacktop 2.4 is just right for us!
Anthony H, 03/12/2019
2018 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
16 of 18 people found this review helpful
My wife has collapsed disks in her back. At the young age of 32 she suffers the back pain of people 20yrs her senior, and so driving a car was really hurting her The seats are just too close to the floor. On Valentine's day 2019, we traded our 2011 Camry XLE for a new 2018 Dodge Journey. Our Camry's work-of-art V6 was a rocket compared to the 2.4 world engine in the Journey. However we have had several Kia and Hyundai vehicles powered by various vintages of that engine and knew what to expect from it. A 0-60 time of 9.5 seconds may be "slow" by 2019 standards, but it's plenty quick enough for the rural area of Ohio we live in. Our Journey is a left-over 2018. It is a base SE, with the backup camera (standard in 2018+), the blacktop package, and the Bluetooth/Satellite and Leather Steering wheel package. It's window sticker was $25.5k, and with all of the rebates we received from FCA, and Ganley motors in London, OH; the car's price was just $18,500! We have had the car for only a month, but first impressions are good. Interior quality is descent and except for accelerating, the engine noise is well subdued. The 4-speed is ancient, but the torque converter is pretty high stall, and allows the engine to review fairly freely to make the most of it's modest output. All in all its performance is not much different than the 2011 Kia Sorento 2.4 we used to have as well, and that SUV had a six speed auto. The car is black, and with the tinted windows, and blacktop package, admittedly it looks much more expensive than it is, but best of all the seating angle is higher than our old Camry, and my wife hurts much less as she drives all over the state for her job, and that is most important to me anyway. Everything else is just an added win! Fuel economy could be better, but 22-23mpg combined isn't awful either.
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Love my journey but!!!
Teresa d, 10/27/2018
2017 Dodge Journey GT 4dr SUV AWD (3.6L 6cyl 6A)
7 of 7 people found this review helpful
Love my the comfort and space in my journey. Was so excited when we purchased it but we had it for 2 weeks started making noise in front end and has been in shop for 3 weeks. They still can’t figure it out. As of today they are replacing my tranny in my 2017 Dodge Journey that only had 1000 miles on it. Not to sure what to think of it. The dealership has been amazing but not happy with vehilce
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My Journey
Larry Norwood, 11/21/2017
2017 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
6 of 6 people found this review helpful
Excellent value, smooth ride and handling with the best cargo space in the class. Very good sound system with on the steering wheel controls helps keep your eyes on the road, not the radio. Nothing else on the market matches the features with the price. Recommend for any space hungry family.
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2017 Dodge Journey 20,000 mile review
covercalls, 05/31/2019
2017 Dodge Journey Crossroad 4dr SUV (2.4L 4cyl 4A)
6 of 6 people found this review helpful
Bought it used with 3000 miles from a Dodge dealership in late 2017. Had my pick of over 10 of these SUVs used as loans and rentals After all the haggling total drive off cost of $15,321.86, which was not bad. It had the stock 4 cyl. engine which will do the job hauling loads or a trailer of less than 1000 pounds. Performance is fair, certainly not a race horse. It will get you from point A to point B. My Journey has minimal electronic stuff as I use Goggle map off of my phone and listen mainly news radio for info and traffic reports. No maintenance issues so far. I get a little wind noise from the roof rack, which I recommend. If you have lead foot the transmission is not the smoothest. Seating comfort is good. Carrying capacity is fair. Visibilty out the Journey is not as good as it should be. Installing 3" convex mirrors in the corners of the stock mirrors helps. Gas mileage on the street is what i consider poor. Taking several 250+ mile trips (especially to Vegas and local national parks), I averaged about 30 MPG (speeds 60 to 65 up the steeper inclines and 75 on the downhill side, which is decent. I strongly recommend using synthetic motor oil over regular motor oil. Mileage increase was about 1 mile per gallon. Bottom line if you are price driven a decent SUV for the price I paid for it compared for what they wanted for the similar sized Honda, Toyota, and other makers.
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Classy Red Car
Barbara Wenzel, 03/15/2019
2018 Dodge Journey Crossroad 4dr SUV AWD (3.6L 6cyl 6A)
5 of 5 people found this review helpful
I love the way the car handles. I am not very tall and the car fits me like a glove. it is perfect for my needs
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Stay away from this journey
Janet palmer, 10/16/2019
2017 Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
5 of 5 people found this review helpful
I have had nothing but problems with this car. Especially with the transmission. Dealership told me i needed a flush.so i got the flush..2 weeks later trans was slipping and not shifting.took it back and said i needed new trans at the tune of $5000 Got a rebuilt for 2600 Dealer would not cover or help with cost because i was 3000 miles over warranty. Rip off and lemon Will not buy another dodge product
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Step Up for a Journey
J.E. Perkins, 02/17/2018
2017 Dodge Journey Crossroad Plus 4dr SUV AWD (3.6L 6cyl 6A)
5 of 5 people found this review helpful
Traded in my 2002 Ford Edge Ranger. As much as I loved that old pickup I do have to admit the Journey is a step up. I drove the 4 cycl Journey and it was ok but lacked in responsiveness when I needed the power. However, the 3.6L V6 Crossroads plus is just that a PLUS. I look forward to many, many years and many, many outings with this Dodge.
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Never Again
Kayla, 01/14/2021
2017 Dodge Journey GT 4dr SUV AWD (3.6L 6cyl 6A)
5 of 5 people found this review helpful
Maybe I got a lemon, but I have had nothing but issues. I have had it for 3 years now and got it off the line. Over those 3 years, I have had transmission issues that started about a month after I got the car, replaced the radiator, hub assembly, had ABS issues. The tires they put on it are absolute junk. I get phantom beeps. Like a message should pop up to tell me something is wrong but it doesn't. Ever. Currently my check engine light will come on, stay on for a day or two. Then go back off again. My airbag light is doing the same thing. Honestly can't wait to get rid of it.
I like this car a lot.
Ollie Olson, 08/06/2019
2018 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
5 of 5 people found this review helpful
Plenty of front seat headroom and legroom for larger drivers. Third row seating is great if you have to drive a bunch of kids around. There are two built-in coolers under the back seat floor mat, each of which can hold a 12 pack, for long trips. Power and handling are not great, but adequate for getting from point A to point B. I have been getting about 28 mpg on the highway with the 2.4L 4-cylinder engine. No problems so far.
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Great Crossover for the price
M Diaz , 04/19/2019
updated 07/06/2021
2018 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
8 of 9 people found this review helpful
Still loving this Journey since day 1 best buy so far for the money waranty all is great I take it to the Dealer to do regular maintenance and never feel that they try to oversell some other things love the Dodge Brand This is more of what I was expecting due a (expert review) on most of the online research Mine is the black top edition Honestly Im amaze and extremely happy with this 3 row seat, roomy, quiet ride, even whit the 4 cilinder like mine have enough power to do the job and the fuel economy for the size is great. 2 children lot of traveling is happy place for all my self and family enjoy this wonderfull problem free crossover from Dodge Like all cars give the schedule maintenance and is goin to be a great SUV Thanks
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Car with issues
Martin2019, 08/04/2019
2018 Dodge Journey Crossroad 4dr SUV AWD (3.6L 6cyl 6A)
19 of 24 people found this review helpful
Purchased 2018 Dodge Journey Crossroads with all the extra features. Drove great during test drive; nice looking car for the price tag. The first week of owning the car, the power steering and acceleration went out while driving on two separate occasions. The car was still under factory warranty but Dodge found no problems. We have read countless similar stories. Due to the vehicle being a major safety issue we bought another car two weeks later. We only drove the car one week and we were given 4k negative equity. Stay away, Dodge Journey is a nightmare car. Wish we never crossed paths.
White Pearl
Robert Benson, 07/17/2018
2017 Dodge Journey Crossroad Plus 4dr SUV AWD (3.6L 6cyl 6A)
7 of 8 people found this review helpful
This is actually the second V6 Journey I've purchased. I had a previous G/TG and regretted selling it when I did. Wife wanted something different, new so we looked back at a Journey Crossroads Plus. Super SUV, Wonderful leather interior, very well designed and looks terrific. Great gas mileage, she averages around 25 most of the time. Great riding and driving SUV. Glad to have gone back to one. A wonderful vehicle which gets little real attention from the auto buffs.
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basic of the basic
budget guy, 07/26/2018
updated 02/04/2019
2018 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
19 of 25 people found this review helpful
Dodge is turning a quick buck on this baby! I have the basic model and they went too far; moreover, it was like the stripped it when they built it in Mexico. #1 on the motor they no longer put the cover on the top of motor. #2 They managed to make the front passenger seat so it will not fold down flat ( forward)for long cargo! #3 the digital interface for the speedometer looks like they forgot to finished it with a small digital display for the speed and arrows that stay permanently on, of instead of say a four inch display its closer than less than three inches. #4 DO NOT pull out in front of any moving vehicle because it has the speed of a slug with salt, I think it is the transmission or the computer system, but if you think you are going to floor the gas pedal it will not move very fast. #5 the standard radio is NOT interchangeable with any radio at your local store and I was quoted at best buy over seven hundred for the face plate or in this car the whole front console; moreover, a good blue tooth radio is only a few hundred but you have to buy the console so you are looking a close to a Grand!
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Mr Average
Art. Brooking, 06/06/2018
2018 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
16 of 21 people found this review helpful
Not got good ratings, but it does the job it was bought for. Had a Ford escape before, no difference in performance or consumption. The car is very basic with no Bluetooth or even overtaking mirrors. BUT I,m happy enough with what I got for the money and trade in.
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Worst vehicle owned
Brandy Fenner, 09/20/2017
2017 Dodge Journey Crossroad 4dr SUV AWD (3.6L 6cyl 6A)
21 of 30 people found this review helpful
Bought a all wheel drive crossroad brand new in January 2017. It has been nothing but problems since! Dash had a clip break in it, transmission leaks yet was told by the dealership it is not leaking and leaks are covered under warranty just not seaps. We have pictures of the transmission leak to prove it does leak as well. Then a wheel sensor has gone out also. All this within 9mo of owning the vehicle, and all I'm told is at least it's covered under warranty! As of now the vehicle sits and isn't driven and still paying a loan for a vehicle i can't drive for the fear something else major is going to break or go wrong! Not a safe vehicle to travel my children around in! Would I recommend this vehicle to anyone? Nope I sure won't!
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Great Buy
Bassplaya586, 07/04/2017
updated 01/07/2019
2017 Dodge Journey Crossroad 4dr SUV (2.4L 4cyl 4A)
9 of 12 people found this review helpful
Awesome car
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Taking the Journey in Style!
Crysco, 04/05/2017
updated 04/10/2019
2017 Dodge Journey Crossroad Plus 4dr SUV AWD (3.6L 6cyl 6A)
7 of 9 people found this review helpful
Navigation is only available in the upper models even though you purchased the 8.4 screen you cannot add the Nav option.
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Great suv for the money
gary, 10/12/2019
2017 Dodge Journey SXT 4dr SUV (2.4L 4cyl 4A)
3 of 3 people found this review helpful
Was, able to buy the journey new in 17 for around 16k and after 3 years have had no problems at all. I actually like the high revving 4 cylinder and find the power adequate. Would like to have a back up camera though as backward visibility is limited.
Great SUV love the power and comfort
Owner, 08/13/2018
2017 Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
3 of 3 people found this review helpful
Just keep up on the maintenance I've been told. Have had any problems at all.
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Love this vehicle
Betty Brenner , 06/23/2020
2018 Dodge Journey Crossroad 4dr SUV (2.4L 4cyl 4A)
3 of 3 people found this review helpful
Got the Journey after having a Jeep Compass, so much more room. Love the big screen,
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Love this Dodge
Scott, 04/20/2019
2017 Dodge Journey GT 4dr SUV (3.6L 6cyl 6A)
3 of 3 people found this review helpful
We were not looking fora car and thus found this one. AWD GT model with 3rd row seats and lots of storage space. It's not the biggest but is is bigger than my Hyundai Santa Fe sport was. It also has the 6 cylinder 6 speed with lots of get up and go. AWD and good breaks has sopped me from being in an accident twice since i bought it. I would recommend this to anyone and am someone who never thought they would have a Mopar car ever again. Evenmy wife likes it.
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Not Again
Fred, 01/29/2018
2017 Dodge Journey SE 4dr SUV AWD (3.6L 6cyl 6A)
9 of 13 people found this review helpful
Bought it new and within 1000 miles the front-end began to make clunking noises over any kind of imperfection, from small bumps to the lip on your driveway. Headlights "blink" occasionally driving at night. Took it to the Dodge dealer, who said they checked it all out and it was fine. Dumb-founded, I took the mechanic for a ride and he said, yes, he noticed the continual clunking in the front-end,but that this is normal for a Journey. Mentioned the headlight issue and his response was that "if that were happening, it would have logged a code" ( as if I am making it up). Now I see why the dealer tried to hard sell me an extended warranty on their NEW CAR. I am kind of stuck with this rig, so I hope it lives for the life of the loan. But my gut tells me that once the 12 month, 12k warranty is up, all hell will break loose.
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Not again
John, 09/03/2019
2017 Dodge Journey GT 4dr SUV AWD (3.6L 6cyl 6A)
4 of 5 people found this review helpful
Bought a 2017 Journey GT with 21890 miles a lease return, 3 days after purchase the display screen on radio was going in and out, was replaced .great ride has all options and looks nice, at 27000 miles the oil pump had to be replaced, and another radio display ,had it in for a jerky shift and was told rear wheel bearing , replaced it.now I have a service AWD system and car jerks or doesn’t want to move when starting out! What’s next?
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Real surprise.
Mark Wilfong, 10/29/2019
2018 Dodge Journey Crossroad 4dr SUV AWD (3.6L 6cyl 6A)
4 of 5 people found this review helpful
The vehicle is a pleasure to drive with the sport steering and suspension, and very strong 283 hp V6 and automatic stick.
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Rental Review
Anita W., 05/14/2017
2017 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
8 of 13 people found this review helpful
I have been driving this car as a rental for over a month. The cabin is quiet and the seats are comfortable. This does not make up for the terrible acceleration, poor gas mileage and sluggish transmission that does not shift smoothly between gears. The brake and gas pedals are up pretty high (and I have big feet), so the angle of the right foot is pretty steep which has caused pain in my right ankle. It is very awkward and uncomfortable. The radio stations do not tune well to stations, so I have to plug my phone in. This means I cannot talk on the phone at all. I would not buy this car and I can't wait to turn it in and get my car back.
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2017 Dodge Journey GT AWD
David, 09/12/2020
2017 Dodge Journey GT 4dr SUV AWD (3.6L 6cyl 6A)
2 of 2 people found this review helpful
Bought from a dealer used still under warranty Vehicle shakes heavily at around 70mph. Took it to a local Dodge dealer, was told to have tires balanced. They never looked at it. Later the rear hatch release broke, replaced under warranty. In the mean time I had tires balanced, rotated, replaced all 4, still shaking. Car has only 29,000+ miles on it. Back to dealer, out of warranty by this time but now for $1,700 they were more than happy to look at it and repair it. Front caliper was froze up and not releasing, bad rear wheel bearing. There was a pretty rapid diagnosis once warranty was up. Service personnel stated that if I had bought from them and was a good customer he could maybe do something for me. Very disappointed with Dodge. Non of those parts should have worn out at 29,000 miles. I have a 2012 Journey SXT that has performed well but I would stay away from the 2017 GT AWD. I think it may be time to look at other manufactures.
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Love my Journey!
Mary Reitsma, 03/01/2023
2018 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
2 of 2 people found this review helpful
I traded in an older Journey for this one I found when driving by one day! I Love it!
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Dodge journey 2017
Melissa Rasnake , 05/22/2019
2017 Dodge Journey Crossroad 4dr SUV AWD (3.6L 6cyl 6A)
2 of 2 people found this review helpful
I had my dodge for over a year now just now having problems but it was used so that go with used vehicles . it going to the dealership tomorrow still under warranty hope it still cover but still i would go out tomorrow and by me a new one i didn't wont a dodge when i got my dodge i was looking more to a Tahoe but the dealership ask me if i had every thought about one well i am so glad i try it .It had everything we was looking for three seats and room and not big and cheap on gas
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40,000 trouble free miles
Pink, 02/25/2020
updated 03/08/2021
2017 Dodge Journey Crossroad 4dr SUV (2.4L 4cyl 4A)
3 of 4 people found this review helpful
Bought the car thinking it was a cheap way to have a more reliable car to travel with. Has passed all expectations. Yes there is not a lot of power in the 4 cylinder motor. Yes the gas mileage is right around 25 mpg but it has provided trouble free travels for the last 2 years.
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Very poor gas mileage
Michael, 02/18/2019
2018 Dodge Journey GT 4dr SUV (3.6L 6cyl 6A)
5 of 9 people found this review helpful
I bought this Dodge journey RT I have a two year is now the car is great the garage heated seat but the problem I have with mine is I only gets 12 miles to the gallon in the city and drinks gas like crazy it’s only a V-6 it’s supposed to get 17 in the city and the best I get is between 11 and 13
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Poor Performance and Gas Mileage
Erica Pallaron, 05/04/2017
2017 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
9 of 18 people found this review helpful
If you're trying to get out of someone's way, you'll have to step on the gas all the way to get it to move. Very sluggish out the gate. I drive approximately 6 miles to work one way. I do highway driving. I stay between 55 and 60 mpg - nice and steady. I have not once his over 19mpg. I have to fill up the tank every two weeks. I drive approximately 500 miles per month. Dodge/Chrysler/Jeep 4cyl vehicles are notorious for poor gas mileage. you would think they could fix that. My friend's F150 Turbo 350 gets 22 - 26mpg. Something's wrong with this picture.
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