Used 2009 Dodge Journey Consumer Reviews
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
JUNK!!!
Don't buy this car. check engine light came on three times in one month, wiring harness replaced twice, window components, starter and then 2 weeks later the rack and pinion went. Chrysler won't do a thing about it. don't buy this car. I went back to dealer and they wouldn't help either.
Journey To Hell
My "2009" Journey was a beautiful show room car and thats all the good I can say about it. This car is a LEMON! New rotors and brakes every 10,000 miles. Won't start 3 times a week. Every time I turn the wheel I have this loud grinding noise like the wheels are going to fall off but, don't bother taking it in to the dealer because they will have it for days and then tell you they have no clue whats wrong and now that the warrenty is up they don't care if it's an exsisting problem or not, your S.O.L. My advise don't buy a Dodge......
- SXT 4dr SUVMSRP: $3,9958 mi away
- SXT 4dr SUVMSRP: $4,25015 mi away
- SXT 4dr SUVMSRP: $4,48870 mi away
2009 Dodge Journey RT
The biggest problem that I have had with this vehicle is the battery needing to be replaced. Very easy job. 15 minutes if you have tools. Everyone reading the bad reviews on this vehicle, remember is a couple hundred out of a thousands of vehicles. I understand the electrical problems. The starting problems with the key. Try replacing the battery in the remote.. Runs off a chip (needs power). Only complaint is brakes and tires. If your change brakes, spend the extra money and get quality like Brembo and a high quality set of pads. Will save hundreds in future. Tires no answer, suck it up. My family enjoys this vehicle and have owned it for 3 years 30,000+ miles.
melted spark plugs
This is my parents car. 1rst problem as with many other vehicles it's the first model year. biggest issue happened while driving them on a moderate trip (a few hundred mile round trip) the car started losing power. All gauges read fine. Eventually the check engine light came on so I got off the highway and pulled into a garage. the mechanic plugged in and checked the codes. Computer showed a misfire on cyl. 2. When he tried to pull the plug it would not come out. After some effort on his part it finally came out. To our surprise the end of the plug was melted away (gone, no electrode, nothing). He checked the other plugs which were fine. After cleaning the threads he put in new plugs and cleared the codes (all 1 of them). Car started and ran fine. A few weeks later it happened again. But this time 2 plugs were melted away and a 3rd showing damaged. They took it to the dealer, who said it was caused by overheating and stated that it would not be covered due to abusive driving, saying they should have shut the car down when the temp gauge went up. Only problem their is that the temp gauge never went up to show overheating nor did the check engine light come on until the plugs were already damaged. {Now for why, the cooling system has 2 thermostats an upper and a lower. The upper regulates the temperature of the head and the lower for the heater and the rest of engine. The upper thermostat went bad and stuck in the closed position, problem here is that the computer only has a sensor for the lower thermostat and the same goes for the temp gauge.} We called dodge and they were sticking to the dealers diagnosis and cause. In the end I had to have a new/used engine in. I explained the issue to the garage that did the work (obviously not the dealer {Browns of Greenfield, MA} and they seem confused or thought I was until I picked it up. They saw what I was talking about and agreed on the poor engineering/design. Buyer Beware.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
DO NOT BUY!!!
So I read the reviews before I bought my 2009 Dodge Journey in May of 2012. I have had this car now for 2 1/2 years and it seems there is always an issue. Multiple batteries, changing the brakes nearly every 10,000 miles, tires are awful, I have had to replace some type of wheel sensor, the key fob doesn't always works so sometimes my car won't crank right away. Electrical problems where the alarm goes off and takes a while to make it stop. This car has been a nightmare.. not to mention, the value. I still owe 15k and it's not even worth 9k. It loses so much value every year.. and for good reason. If you buy this vehicle after reading this review.. don't say you weren't warned!
love/hate 09 Journey owner
I bought my 09 Dodge Journey used in July 2009 that's where my love started for the Journey. Everything great- loved that it was a 3 seater and a v6 engine. My Journey took our family on many family outings. My hate for the Journey started around 40,000 miles where it started to have starting problems, everything powered worked and it would start after 5 minutes. At, 50,000 miles starting issues again more often and taking longer to start. Took to dealer 3 times in one month. Told it was the battery (wrong). Starter and alternator good. problem: WIN Module and FOB key price to fix w/o ext warranty $800-$1000. I have ext warr paid $100. Please current Journey owners buy the ext warranty.
RUN AWAY!!
Bought this car brand new in 2009. I have had the transmission replaced once, I am on my third set of brakes and fourth set of tires. I just ate the cost to replace the motor mount, and now I am having problems with the starter. Needless to say, I will never ever ever ever by a Chrysler-brand vehicle again. I can understand having a finnicky vehicle, but this is too much. Almost $6,500 in repairs and maintenance in 5 years...mostly repairs. I'll never buy Dodge again.
09 Journey probs
Has anyone found a solution to why the Journey doesnt restart after its been parked? All I hear is maybe the Shifer, IOD fuse, some thing electrical. I recently purchased a used Journey 09, in Chicago, one week later it didnt want to start. Same thing like others, key in, lights, radio good, but no turnover. Not even a choke. Wait about 20 min then it starts. Put in Nuetral, then back to park then turn key and it starts up, sometimes. What is the SOLUTION?
NEVER EVER BUY!
We have had our car for less then 2 years... We bought it in 2010 with less then 20,000 miles on it. In that time we have had to replace our brakes, Have our entire transmission rebuilt, our starter replaced, and now it wont start and the dealership does not know why. I am a stay at home mom and do not drive much at all, some days i do not even leave the house and this car is so un-reliable i can not even believe it! Its a 50/50 chance if the car will start or not, and if it does THEN i get my child ready and into the car, No point in getting him ready if we cant go anywhere. Cant wait to get rid of this car, Lemon, lemon, lemon!
Stop, no and don't.
This a PRIME example of why you should never buy the first model year of a new vehicle, especially anything from FCA Chrysler/Dodge. Our transmission blew up mid-cruise; taking the rear differential out with it. The engine pulleys (yes all of them) were replaced twice in 2 years. The front driver and passenger doors both shorted their electronics at the same time. The 3.5 engine is a great performer, but clearly it's worst enemy is itself. The engine and trans combo for that year were disasterous. Others complained about their brakes, but ours were great. Maybe the previous owner went for an aftermarket upgrade. The climate control failed twice in 3 years; shutting down the ability to choose any temp other than smoking hot on the entire passenger side. I enjoyed nice cool air conditioning while my wife didn't or vice versa. Terrible vehicle. Too bad too. On the interstate (when nothing was wrong with it) it was virtually unstoppable and the perfect ride. North Dakota to Oklahoma and back was a breeze...then it broke a week back from the trip. When we brought it in to be traded towards a different vehicle, I was surprised by how much they were willing to give us and you've never seen someone shake a car salesman's hand quicker in your life. Adios, Journey. Never again, Chrysler.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
No Issues...
We traded in a 2005 Chevy Equinox with 53,000 miles for this Journey and have not looked back one time. The leather seats are comfy and clean. The DVD system and Satellite radio are great. I keep reading about brake issues but we have 21,000 miles and the rotors are original and in great shape, we are not seeing any of the steering wheel shaking at all. Lots of room, lots of storage, 3rd row seating is for kids only but convenient if needed. We will be taking this car on a 2500 mile round trip from Nebraska to South Carolina in July and I have no trepidations at this point on reliability or comfort. The wife loves the back up camera and all the other R/T amenities.
Will never buy another dodge car again!
I bought my 2009 dodge journey in August 2010 and in November 2010 is when all of the problem started. I was on the highway with my family and the car completely shut down on me and it would not start back up until it was placed on a flatbed being towed. Flash forward till 2013, my transfer case exploded on me and then in January 2015 my transfer case exploded a second time. In Feb. 2015 my drive shaft broke, and now in March 2015 my power train module has completely stop working. Called all of this in and the dodge warranty people was very rude and nasty to me. Since the end of January I have spent $6100 and still have a boat load more to spend. This shall be traded w/I the next week!
Great vehicle if you don't drive. Buyer Beware
This car has a multitude of problems. Had to replace brakes after 20000 miles. Transmission clunks when backing up from day one.Dealer cannot fix or find the problem. All of the CD's flew out one day hitting my wife in the head. Cannot use CD player. Heater has not worked for 2 years. I have had many things done to heater , but only works for a short time. It is now in the garage for a new heater core. Cost is $1100.00 . Battery is under front wheel and is a pain to replace. dealer wants $120.00 to for labor to replace battery.Wal Mart will replace for no labor costs. Valve stems are brittle and break off easily. Sold vehicle in May 2017 for $3000.00 Blue book was $4500 but could not get that price for it. Had it listed with various car mags for 2 months. Vehicle appearance was excellent. No rust or dents. Paint was in great shape. Interior was spotless. Replaced front wheel bearings before selling.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2009 Dodge Journey Complaint and Fixture
My 2009 Dodge Journey SE was having problems starting. It got to the point that it stopped starting all together. I had the battery replaced and that worked for a while. I finally found a shop that diagnosed the problem and they replaced the: Power Integrated Distribution Module RL692302-AE. They got the part from the Dodge Dealer which cost me $919.00. but it was worth it to get this problem solved. This have solved my problem with my Journey starting. I just wanted to let others know what the problem was for me. maybe this will help someone else. Happy and riding again.
2009 Dodge journey
I have a 2009 journey with the v6 2wd It would help if others indicate the drive trains on their cars. Front brakes were a problem after 29000 miles. They were making a grinding noise... and the brake peddle was pulsing and wheels were wobbling. brought it to the dealer they told me all was ok. After I left it Was still making the noise - I checked the brakes myself and discovered the pads were cracked. i brought it back. They fixed the car. Demand the dealer inspect the brake pads (if they say they see no problem) Door Wire harnes is a serious problem they have issued a recall for this. Lastly has anyone have a calipar pin fall out from the rear brakes? mine did
A LEMON - RUN FAR AWAY FROM THIS CAR
I have owned this car for 2 years and have changed the BRAKES/ROTORS/CALIPERS 3X, and they need to be changed again! This car also has an INTERMITTENT START. I received in August 2014 a Recall notice from Dodge regarding the "ON" position in the ignition but in the recall notice it states "THEY HAVE NO PARTS AVAILABLE TO FIX AND WILL CONTACT US WHEN THEY ARE AVAILABLE". Well its nearly 3 months later and still haven't heard from DODGE on this issue - so the fact that my car still intermittently starts, DODGE COULD CARELSS! Today, the ESP traction light came on! In the first 4 months of owning this car, the thermostat and anti-freeze tank went out and had to be changed! THIS IS A LEMON
2009 Dodge Journey SXT AWD is crap
I purchased a 2009 Dodge Journey SXT AWD in May 2009. My husband had been told he would be shipping out to Afghanistan the following year and wanted me in a new AWD vehicle. What a wrong decision that was. New brakes at 26,000 miles, transmission leak, shuddering, which took 3-4 times to repair. I was told #5 cylinder was missing, didn't know why. Replaced EGR valve, had to take back in because the replacement was faulty. Power transfer unit went out, got it fixed, under warranty, no problem. Picked it up, transmission problems. They said water in transmission and Chrysler won't fix. 5-6 k to do this. What a piece of crap. Will get rid of this a.s.a.p.
Overpriced piece of crap!
**DO NOT BUY THIS CAR** I payed over 20,000 dollars for this car I have had it for 5 years and I have had to replace the breaks and rotors 3 times. I had to replace the tires three times, When it rains water leaks into the car through the vents and the lights and the car doors which then leak down into the floor compartments and has caused mold. The DVD player screen has not worked in 4 years I am sure due to water damage since water constantly leaks in. The interior is horrible everything is falling off and apart on the inside. The transmission is horrible. I have had to replace the fuel injectors twice. The car has cut off on me several times while driving. Occasionally the car does not start up the antifreeze leaks out which I have had repaired but it still leaks. Many electrical issues. Its a damn shame for dodge to make such a crappy car I am not rich and I have spent so much money from the purchase to the repairs and dodge does nothing I will never buy a dodge again!!!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
mystery water leak
Have had the 2009 Dodge Journey since July 2008. Had 2 recalls so far for brakes and power invertor connectors of which both were fixed. Now we have water entering car on drivers side and leaving carpet and foam underneath soaking in water. Door seals were changed and still having problem. Taking it in tomorrow for the 3rd time. Let me add that this car only has 15,500 miles on it. We are senior citizens living on a fixed income and cannot afford another one and one year owed on this one. Angry is not the word I would use at the present time but I need to keep it clean,(sic). Of course with our luck warranty is no longer applicable. I will prevail.
Ultilty with comfort
Owned 99 Dodge truck for 10 years. Time for a change. Truck ran great 150,000. Staying with Dodge. This journey is a blast. I love all the room it has. Light construction projects are breeze, all the seats lay flat for hauling 8 ft. 2x4, s and can still close the hatch. Family of 5 no problem with 3row seating. Interior nice, gps and sound system, awesome. No regrets.
I'm hurt
My doors unlock by themselves, windows roll down, lights come on without me even starting the car. I've been to the dealer at least ten times to be told they cannot find the trouble. My car has been broken into 4 times because people walk by and see my open. They are hoping to find money. Family Dodge Please help me.
Have a Journey Problem?
Like many of you I have had problems with my Dodge Journey also....... Take a look at http://www.change.org/petitions/dodge-journey-s-defects because we all know Dodge will NOT fix them. Brakes, win module and more cost you and me $300 to $600 each time due to their defects! Please take a minute to sign and pass along the link above thanks, Mike
Run. Run hard, run fast.
This car is a nightmare. Overheating, electrical issues, I swear this car has a mind of it's own. It chugs gas, eats brakes, decides if it wants to accelerate or not, and what is so bad about downshifting? You have to jam the gas pedal into the floorboard, and maybe then (and that's a very strong maybe) it will start to pick up speed. I am not sure what I'll have to do to get out of this car, but at this point, any risk is worth it.
The definition of Dodge is: TO AVOID!
All your needs covered.. Once a month! Statement describes how frequently the car decides to start.. When she runs, she runs like a raped ape.. again, when she runs *sighs* First it was the ignition recall: scary as h*** losing all power and control at 70mph.. About once every 3 months. Finally got the L25 recall notice (2 days after first highway-shutoff).. Delay after delay from dealerships on parts ("oh we have parts..just not all of them")..finally had the recall performed, 2 years later (ironically, after the Feds slapped them with a monster fine for dragging their collective feet over completing recalls). Now our '09 Journey makes beautiful yard-art. 3 batteries later (and numerous, frantic/exhasperated phone calls from the Misses ) I drop in a Red top gel-cell.... Same problem 2 days later. Turn ignition and "clickclickclick". We stopped using the remote/security because of the complaints we've read (and verified by a dealer).. Nope. Not the problem. Now I get to tear the car down and trace/clean/dielectric and anti-corrode every stinking lead and plug on this beast (have you seen the harness? O M G!) Not worth the money or the hassle folks. Avoid at all costs!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
This car is awful...
If you want a car where you need to replace the brakes and rotors every 15k miles and will start when it feels like it, then this is the car for you. Think I'm kidding? Just google it. Do not buy Dodge/Chrysler. This company deserved to die and you and I are paying to keep them on life support. Never again.
Do Not Buy
This vehicle is a hunk of junk. I purchased it used with 80,000 miles on it and in the first four months of ownership - the transfer case cracked causing the drive train to fall off entirely. My check engine light came on for an emissions sensor. I've also just been told that I need new rear breaks, a new ball joint, AND hub. I bought this car because my last vehicle had the engine seize on me. I was in great need and made a quick decision - never again. I'd rather flinstone my way to work then drive this car another month. On top of all the repairs that are required - there's also a recall out there for the airbags not deploying in an accident. Great. Will be trying to sell it back to the dealership because I'm sick of feeling unsafe in my vehicle.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
One of the lucky ones
Review how often brakes and rotors get replaced. Make sure there are NOT aluminum caps on tire stems. I bought brand new and have had few problems. I know have to get a tranny and cost is unreal. Other than that it has been a good vehicle for me. I used to drive it 20k miles plus annually but now I do mainly city driving. Think it does better going long range where I got 35 plus mpg a fee times. Will keep it till it dies (or I do).
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
I love my Journey!!!
We have had our 09 Journey since it's had 500 miles on it. It had a major think happen to it under warranty, I can't even think of what it's called. It was 1500.00 dollars though to fix it thank The Lord under our coverage. Other than that one time thing we have put brakes on it at 40,000 miles and new tires at 42,000 miles the one tire was breaking down inside but they didn't have to many more thousand miles to go anyway that was last Friday at 900.00 dollars. We put a black wind deflector, and a bra on it too. I love the dependability the car has, and I'd trust it to drive anywhere, and not be worried. I feel bad that so many on here have had nothing, but trouble with their Journey.
I'll buy another in a heartbeat
I love my 2009 Journey. In 40,000, I've had no problems. Replaced the brakes at @ 32K, a little earlier than I'd expect, but not bad. The service at our local dealership is tremendous. Perfect family vehicle - roomy, very comfortable, interior is easy to clean LOTS of storage. My only complaint - the light colored seats, so I put a blanket under the kids' car seats to catch the inevitable mess. When it's time to retire this one, I'll definitely buy another.
STAY AWAY!
I purchased a 2009 Dodge Journey with just over 159,000 miles on it back in November 2020. It was being offered at a pretty low price and unfortunately I was in desperate need of a vehicle so I ended up purchasing this car. Worst mistake ever. In the 7 months I owned this vehicle (driven about 3000 miles) I had to replace the catalytic converter, spark plugs, front tie rod ends, and power steering hose. Also this car has some serious electrical issues (often times the car doesn't start and I need to keep trying over and over again) and makes an odd metallic scratching noise on the right passenger tire (which mechanics have not been able to identify). To make matters worse, repairs and parts for this vehicle are costly (tires are an odd size therefore they are really expensive and also it has 2 catalytic converters??). I ended going to the mechanics over a dozen times in that period. I had constant anxiety driving this vehicle as it would always make an odd noise or have a check engine light turned on every time I drove more than 30 minutes. The performance was also mediocre and this car ate gas like no tomorrow. I ended up selling and bought a much more reliable car. It is more economical to flush your money down the toilet than it is to purchase this vehicle.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
A money sucking pig
I bought my 2009 Journey SXT in the spring of 2014 with 73k. Nice looking vehicle. Ride and seating comfort very good. The first problem was the dome light didn't work. A simple fuse to change, right? Turned out there was an overload in the circuit somewhere. Multiple fuse changes resulted in blowing again in a few minutes. Never resolved. The overall maintenance was low for the first four years and until the odometer got to 100 K. Then serious expenses came. A front axle replacement (much too soon ), issues with the starter not working and loss of electrical power altogether over 2 years. Finally tracked to a poor electrical ground, after unnecessary starter replacement and endless booster jumps. A/C went out. No leak found but system was empty. A recharge lasted a week. Another check revealed likely a leak likely inside where the heater is. $1500 to fix thank you. Did not. The right side ventilation quit working properly in some settings. Could have heat on left and cold on right at the same time. Again, too costly to fix. Then a failed rear wheel bearing and fuel injector at 113 K. About $1,000 to fix. This was the last straw. I found a nice vehicle to buy to replace the Journey. The dealer took it on trade and told me the transmission was going out by their test drive. I got half (with all new tires and near new brakes) of what it cost me to repair just in the last 2,000 miles of driving. At 115 K, the thing was pretty shot from significant items going bad prematurely. And I kept good maintenance on it, even system flushes twice on everything. Every Chrysler product vehicle I have ever owned had some thing(s) go bad early that were very costly. No more for me. Too expensive to maintain. I found a list of the worst vehicles to buy. 2009 Journey was number one. Then Grand Caravans. Hmmm.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
This car is garbage
My 09 journey has given me nothing but problems since I bought it. It has been to countless repairs where I’ve spent thousands of dollars total. First thing that went out was the intake manifold, followed by the radiatior, then the brake booster to name a few. Now I’m dealing with a cracked exhaust pipe and multiple leaks. Do not buy this car!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Frustrated
We bought our first car the day before Mother's Day. The next day, while driving, the car started smoking and the inside filled up with smoke. The car was leaking something from below which was actually dripping in little fire balls. The car went back the next day. They said it was a bad axle seal and that the company wants them to replace the part not just the seal b/c something may not be right with the whole part. Long story short, some hot words from my husband the manager found us a new car. Picked it up on Tues, brought it back Wed. There is a short somewhere preventing the controls on the steering wheel, horn, interior lights from working. So two cars in a week, both returned.
Worst car I ever own
If they said why it s a family car when it's an unreliable car it has stop with me twice on the highway with Ann 11months baby the car overheat bought the car in March and 2 weeks after car started give me trouble stay away stay away don't waste your money I regretted buying this car and sad thing is it's finance its a death machine that can kill your family anytime Even now still overheats and stats whenever it feels like it
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
My wonderful P.O.S.
First my car was in the shop about 13 months after I bought it. March 2010 for the recall of the drivers side switch for the windows. A month later we noticed there was a foul smell. It got so bad it made me sick and any passenger. Turning recycled air on was the only way to get rid of it. My AWD transfer unit was leaking onto the exhaust! Covered under warranty no! $300 later brought it home. 5 days later stranded on a hill AWD unit had dislodged itself. They wanted $1,500 to fix. Called customer service and dropped it to $500. It was a manufacture defect but they wouldn't come out and say it. Changed brakes after begining of summer last year need to again. Windows stopped working again!
Unbelieveably Disgusted
I bought this thing because the dealer told me it had the same engine as my chrysler 300. I have had so many problems they are way too many to mention all of them here. I have had 2 recalls and had both problems before the recalls so I had to pay and wait & wait. I never was reimbursed for one of them and now had to pay again. I have had problems with ignition, key fobs, security, transmission, brakes, windows, door harnesses, brakes again and more and more. It has left me stranded at the gas pump at 11 at night because of some mystery problem with radio waves (my god!) It eats brakes and tires. It's the worst vehicle I've ever owned!! I want to paint it yellow & put "sunkist" on it.
The low down
I read a lot of reviews on the Dodge Journey's and I think the majority of them have big holes. This is not a mini-van, not a fun to drive sports car, it is a family hauler. We immediately took our new-to-us Journey on a 4 hour road trip and it was great. Not once did I adjust my seat, the wife and the one child we took never got sick or hot or cold. Nobody complained at all; at least about anything to do with the vehicle. The ride is smooth and the only thing you can hear from the outside is some engine noise, pretty low level unless you gun it; easily drowned out by the radio at normal levels. I find it easier to drive than a grand caravan, turns really well for its size.
From Happy ... to Crappy
I was ecstatic when my journey finally came in (took 10 weeks, was promised 8). I have had it for less than 2K miles and I have had it in the shop twice for the electrical system, when I start the car on occasion (about once a week) nothing runs but the engine, no lights, radio, turn signals, gauges etc) and am having a problem with the transmission skipping and hopping and also it is pouring transmission fluid on the ground when it is parked. Been waiting on a part for over 2 weeks. I have been told twice that the electrical problem has been fixed but it is still happening. I really loved this car in the beginning but not any more unfortunately.
Rather have my Jeep
I will have my Journey back in the shop for the 2nd time due to a shaking in the front end and into the steering column after having the front suspension checked, and the tires balance for the 2nd time. PLUS we just had to replace the brakes and rotors front and back with only 31,000 all highway miles on it. What the heck! I didn't have to have that done until 65,000 miles on my Jeep liberty and no chassis vibration.
MOTOR MOUNT
We purchased the 2009 Journey back in June 2008 after 5 or 6 months heard this noise on the right front and told the mechanic about it they checked it and said it is the ware of the vehicle and left it at that when we would travel around on the highway and we would here this noise and after we got the vehicle up to 70 miles an hour the sound would go away and we left it at that well we have had that noise and finally in 2013 still have that noise when we would travel around at 40 to 50 miles an hour. my mechanic looked under the carriage of the car and advised me that the motor mount on the right side was totally collapsed and that is why we had this noise for the last 5 years . Cost $275.
Pick a different SUV
Look at any other model, this one has been nothing but headaches. The windshield has been replaced 3 times probably due to the angle of the windshield not deflecting debris. The gas mileage is terrible and the "worst" issue is the faulty ignition system, it has an intermittent starting issue that the dealer cannot seem to repair. I have had the fuse box software updated and replaced the starter. Dodge is aware there are issues but either cannot or will not fix it. Pick a different make or model you won't regret it.
2 Many problems Disappointed
I really wanted this vehicle for starting my new family but all that started happening was problem after problem,I hate it now wish it didnt have so many problems.Have only 80,000 miles on my vehicle to have so many problems.
Cheap ride
my wife loves the vehicle, but have had issue after issue since driving it off the lot. transmission rattles 35-50 MPH, it can't seem to find the right gear. almost feels like you're driving a standard shift while in the wrong gear. wheel and seats shake during acceleration. also had multiple oil leaks, pulling to the right, a brake problem, and multiple rattles. local dealers have been great and acknowledge the problems, but Chrysler has been useless. i feel like were the dodge test pilots. multiple visits and rentals are getting old. would not recommend buying this or any other Chrysler product until they learn how to treat there customers. have filed lemon law with local dealers help.
Journey Front Brakes are Faulty.
I have had my Journey for about a year now and my brakes keep failing. I have had the rotors resurfaced many times and replaced brake pads and yet I only have 39,000 miles on it and its a 2009. I think there is something worong with the design or engineering of the setup.
PLEASE DO NOT PURCHASE THIS VEHICLE
Purchased a 2009 Journey new in June 2009. Since this time I have had never ending problems with this vehicle, and I am NOT exaggerating. Here is a list of what was wrong with it: 6/2009: Air conditioning stopped working and needed system replaced. 9/09: developed a water leak causing mold in interior and rusty seat frames. 10/9 Both vanity mirrors broke. 1/10 water leak returned and at this point car smelled like a musty wet dog. Dealer "fixed" again 6/10: Transmission went and needed replaced. 3/11 Both exterior mirror paint was peeling: were painted. Both exhaust tips were rusting badly and exhaust was replaced. But dealer installed new exhaust with bent tips. cont.....
Buyer beware!
Never buy the first year production of a vehicle. We have learned the hard way. We have had this vehicle at the dealership so many times for all sorts of different issues. Horrible wear on brakes, rotors and tires, horrible engine noises including creaking, tweeting, rattling and humming. Random things like the occasional tire rubbing sound when turning left and randomly not starting, as well as the engine light coming on for no reason and then going off for no reason. Back up camera sometimes takes a really long time to start up and the radio is sometimes blank when starting. I wish every day that we had not gotten this car!!!
**WARNING DON'T PURCHASE A Lemon!!**
I purchased this Journey 6/6/08. I've never owned a vehicle with more problems! Delivery miles 145 8/6/08 Replace 1 tire=$120.00 Rear body panel popping off 1/29 13K Rotors glazed & visor vanity broken 3/28 17K Rotors & front pads Replaced 6/16 20K Steering wheel replaced, peeling 7/14 23K Rear pads 12/1 33K Passenger seat belt Broke Wheel locks R the wrong ones-installed by the dealership! 2 tires $346.80 Alignment $99.95 Front Brakes $318.00 Throttle body & combustion chamber flush $230.95 6/9 42K will not start 6/15 will not start 10/5 48K Engine Isolator Broken 12/1/10 52K rear brakes Replaced Radiator 4/20/11 Won't start AGAIN and stopped running in the middle of an intersection.
Not a happy camper
I purchased my 2009 Journey in Sept. of 2008. I had 13,000.00 mile on the car when my breaks went. The dealership said they are not covered. My driver side heat seat burns my back and doesn't heat your butt. While driving I heard a huge bang like I hit something and then the heat seat (drivers) stopped working. My car won't go over 45mph, it was putting and when I got to the dealership they told me it was fine.This is bull crap! Passenger side window does not go up from the drivers side button. It's ok for them to sell you the car but they don't want to cover anything. this is why I bought a brand new car so I wouldn't have problems. that's all I have. seat fabric is horrible.oil lt. always on
Don't buy a Journey!
I have had to replace the front brakes on this car twice and the back brakes once. I only have 26,000 miles on the car and I need to replace the brakes again! Dodge is using poor quality parts and made the brake "sweep" area insufficient for the weight of the vehicle. this car is a piece of junk. Also I had to replace the front tires already and it cost me nearly $400! that was with shopping around for the best deal. I will never buy Dodge again.
Everything that could go wrong, will!!!!
I purchased my 2009 Journey SXT in July 2008 and have had problems ever since. I have wierd noises coming from the back by the exhaust pipes, the car will not start sometimes until I move the shifter in and out of park, the brakes are horrible (having to replace them every 12,000 miles or so) and now the sound I had in the front is now a blown out motor mount. This car has been to the dealers so many times and they could never figure out any of the problems. Once it is paid for, I am selling it!! No more "US" made cars for me!! Oh and I get shocked every time I get in and out of the car!!