Used 2017 Chrysler Pacifica Minivan Consumer Reviews
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Stylish and Modern some details need improvement
Ann M., 08/29/2016
updated 03/05/2019
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
274 of 283 people found this review helpful
I wish this minivan has all wheel drive. I don't drive my minivan in the snow as I live on a hill and it cannot navigate it. Otherwise, Sleek Ride! I feel like I am in my own private modern spaceship with beautiful dashboard - all cushy leather and modern controls. It feels luxurious, spa-like. I am just engulfed in massage! Great 360 degree camera - beeps on the side that you are about to bump into! Rear camera is great because it also shows you your view from above. The most fun is the SELF PARKING! I love putting my hands high up in the air while the car PARKS ITSELF! Then strangers come over to me and ooh and aah! This is great for NYC parking!!! Here are the caveats: 1) NO SPARE TIRE -Chrysler swapped the interior space for spare tire for the vacuum system. I bumped into a curb on a Sunday night - the inflator was not appropriate because tire had a large hole. Needed a flatbed truck to tow it. Now I have to wait THREE DAYS because dealer can't get tire . 2) the vacuum system is a great idea but they need to improve details. Hose was not screwed down properly - so would not stay in place. Dealer is having trouble screwing it down (in the trunk compartment) because of awkward positioning Stowing the vacuum in the second seat side panel is not easy - this needs improvement. 3) seat stowage - the old town and country was much better at this - not so easy and does not stow exactly flat or hidden 4) the feature to kick and the door opens IS NOT AVAILABLE - false advertising
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Only this could pry Mom away from her Sienna
Hate Toyota Stories, 06/17/2016
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
163 of 168 people found this review helpful
My wife loved her Sienna. Me personally, I hated it but nothing ever broke except the automatic door shutter. I can live with one thing broken on a 100k van used for a day care. Anyway, I just didn't like it. We sold it when we went overseas. When we moved back to the states I got her to buy a Mazda5 for the fuel mileage. Worked fine while we had 2 kids but when we had a 3rd kid it become close to worthless. There's just no room in it. Not only that, I had to put up with the constant drone of hearing how great the Sienna was. "The Sienna could do this and that and that better.... blah, blah, blah..." It was like listening to fish stories. The inside got bigger and it got even better gas mileage every time she talked about it. So, we went to look for a minivan. I was thinking Odyssey, she was insisting on Sienna. On a whim we went to go look at a T&C, friend has the Dodge version and swears by it. So off we go after looking at the Hondas and Toyotas all day. And there it was. I guess the dealer just got them in. Never even knew what the Pacifica was. Hadn't seen a commercial for it and I don't exactly look for vans or really even care. Looked at a Limited. Wife loved the sunroofs. And the seats. And the storage. And pretty much everything about it. Nice test drive. Rode good, very quiet. Went home that night and talked about our choices. She was dead set on the Pacifica. I about fell out of my chair. After 7 years of listening to the Toyota hype she swapped brands. 2 weeks later I'm still shaking my head. Anyway, we had them find what we wanted in the color we wanted. Took them a day to have it transported to us. We just wanted the safety package with the adaptive cruise and the tow package (and 220amp alternator). I put 10 inch TV/DVD players in myself for $300 vs buying the entertainment package for $999. We've only racked up 1000 miles but I actually love driving it. It really is a great van and very well thought out. It actually does get 28-29 on the highway at 70mph. Didn't expect that. And it is very quiet. Very nice van and we're both really happy. Looking forward to taking a trip in it. Haven't heard a single damn Toyota fish story since we bought it.
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Limited model-Little disappointed
Melissa, 09/14/2016
updated 09/15/2017
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
299 of 310 people found this review helpful
I've had my Pacifica for now 2 weeks. I got the limited model with sunroof. First thing I notice is one of the screens on the UConnect is not working. So dealership had to order another one. The second disappointment is the noise coming from the roof. It's very loud and annoying. So I couldn't rate the noise level due to this. Come to find out this is not the only sunroof problem this dealership has found with the Pacificas. Hope they can figure out and fix this problem. I would hate to know I've paid this much for a vehicle I can't enjoy driving due to this.
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Excellent vehicle!
Scott, 11/30/2016
updated 06/11/2019
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
60 of 61 people found this review helpful
I'm adding to my original review. I've now owned my Limited for almost 34 months. It continues to perform yeoman's duty as my daily driver to work, people transport to events, and "stuff" hauler on the weekends. In the time since my first review I've replaced the tires, had regular oil changes according to the 10K intervals, replaced 2 windshields (irresponsible winter drivers), and completed a recall. I changed out the 20" OEM tires (you'll be lucky to get 30-35K) with Goodyear Assurance WeatherReady tires(20"). So far no significant issues, no significant repairs etc etc. I've never been out of service and continue to enjoy my Pacifica...which is about to turn 50,000 miles. I noticed that a Pacifica aced the long term review (C/D?) but is being reported as problematic in a more recent long term review. As usual, I'm reminded of my first listserv/blog on Chrysler products back in the 90's where the original on-line "trolls" would report problems when they didn't even own a car. While I believe it's possible...I find it unlikely that these catastrophic "lemon's" are actual owner's vehicles. I've yet to find a local owner plagued by significant problems. If you like it buy it! I would start by suggesting that readers cast a critical eye toward some of these "reviews"--their validity is questionable. A few things I'd debunk. First, I'm 6'3" and have no trouble getting in and out or finding a comfortable driving position. My Pacifica Limited is my work vehicle and I bought it party due to it's long haul comfort. I find no lack of interior storage. From the center console and door pockets to the glovebox and the empty Stow N Go compartments--there's considerable storage. Someone suggested that there is no discernible difference between the new Pacifica and the former Town and Country. Absolute rubbish--after spending considerable time in a previous gen van I can tell you that the differences are considerable. You'll notice the same sentiment from professional automotive reviews as well. I've accumulated just over 4000 miles in 2 months and performance, fuel economy and ride/handling are excellent. I had questioned getting the 20" wheel and tire package but am pleased with the appearance. They also have no adverse effect on the ride/handling balance. The seats are comfortable in any position and stow quickly when I need to haul materials over people. Controls are fairly intuitive and my gas mileage has been respectable given my driving characteristics. My dealership experience was solid, there have been no problems so far and I'd recommend anyone in the market consider driving a Pacifica.
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Better than my Mercedes...
Will Nelms, 08/04/2016
updated 02/05/2018
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
157 of 163 people found this review helpful
19th Month update, car now has 18,700 miles, the due service light just came on for 2nd service. To date, as complex and as many complicated electronics in this car, first of a new model and built very early in their release, I have had NO issues whatsoever. Have only gone to the dealer for the first oil change and it was at no charge. So very pleased with the quality. Not much else to report other than I am very pleased with the car and its many features. It is nice to be able to quickly lower all seats and have basically a cargo van that will hold 4 x 8 sheets of plywood. I will say that I am very impressed with the AC, it cools extremely fast. UPDATE-Owned car for 13 month-13,700 miles. Only to the dealer once for routine service, cost free. Being a Limited with every electronic and an early build of a new model, I had thought I would have some issues but NONE! I found this to be a considerable upgrade from my Mercedes GL450. The Chrysler is quieter, rides better, designed better, the front seats more comfortable & more leg room than the MB. One thing I don't like, the wheel tilts but does not telescope. I am tall and like the seat all the way back, and would like to bring the steering wheel back towards me. A minor gripe. I bought the limited with every option. I was very pleasantly surprised by gas mileage. I drive usually at 79 mph on the Interstate and the highway mileage was just under 28mpg. The dash and electronics are laid our very well it is almost a full tablet. Be careful of dstraction. I am most impressed by the radar cruise control. I have had it on other cars but it was too abrupt and I would not use it. Chrysler nailed it on this car. I now use it almost every time I drive even in town. It works great in heavy stop and go traffic and you do not have to touch the brake or gas from 70 to zero and back to 70. It has 3 settings, I have only used medium and it works perfect for me, smooth on stopping or starting and just about the right distance from the car in front of you. Unlike another car, it does not sense the car next to you and make adjustments in error. It also works well in the fast lane on the interstate, as the speed often in traffic flucuates +/- 10mph and you cannot use normal cruise control. The car pegs it and made my long trips far less tiring. Anyone in the 2nd row loves the rear touch screen tablets.. We were driving in 100 degree heat and the car kept very cool very easy, the rear has pull down shades in addition to deep tint. Another safety feature on the car, is lane assist, it will physically keep you in your lane in medium or high setting, but senses if you take your hands off the wheel. I assume they do not want one using it with radar cruise as the car would be driving itself. I prefer the low or light setting, so I get a gentle nudge if driting out of my lane. Even with the active system off, the blind spot warning with a light on your mirror and an audible warning alerts you of a car in your blind spot and the lane assist nudges you to stay in your lane. Another feature that impressed me, was the camera system. You have the standard backup camera that can be switched into a 180 degree mode where you can see cars or people approaching from the side when backing. It also has a front camera but what really impressed me was the 360 degree camera that gives you the view that you would see from a satellite looking down at your car. It is some type of virtual reality and even shows the color of the cars around you. This car has the automatic parking system for both parallel parking and backing into a parking spot. Both work well. I have the upgraded stereo with 19 speakers, you could not get better sound. Having all seats fold into the floor is a great feature. The limited comes with a huge sun roof, almost the entire roof of the car is glass. I do not use it and think it adds heat and would order without it. It also has roof rails that fold into the roof when not needed, making the car more air efficient and sleeker. It comes with 3 high tech keys. Each can be set for different drivers, you can even limit the speed of the car by programming the key. The Nav system is the best I have owned & with the Sat radio comes with live traffic updates and live weather radar and all kind of aps you can access from the car. This car has the vacuum and with it you give up the compact spare which imo is worthless anyway. This car is designed for road trips, I already bought a matching full size spare for when going out of town. If I have a flat I want to change the tire and continue my trip, not be forced to try and find a matching tire. If the spare takes up too much space, just buy a streamlined thule cargo box for the roof. I think this is the best car I have owned and I have owned 100s literally. I am a car nut and Chrysler hit a Grand Slam with this car. I like it better after a year and 3 long trips. A Flawless car so far.
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The Ultimate Road-trip Machine
minivanman, 12/16/2016
updated 12/19/2018
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
51 of 52 people found this review helpful
This is by far the best van I’ve ever owned. I opted for a fully-loaded Limited so it’s also the priciest. I currently own a 2016 Odyssey and previously had a Chrysler TC and Kia Sedona. Drive: Overall, the Pacifica handles very well. It has the Advanced Safety Tec and the default settings for the lane departure are helpful without being obnoxious as is the adaptive cruise. Leaving the park assist on can be annoying though because it sometimes beeps when stopping behind another vehicle at a red light or driving close to an ATM (you can quickly turn it off with the push of a button). I expected the van to have a blind spot camera that would activate when changing lanes given the price range, but it does not—just the lights on the side view mirrors that light up like in my old TC. I had to drive the van back from a 120 mile trip through snow storm and it handled well. While driving in the white-out conditions, I wished it had AWD, but the Sienna is still the only one with that feature. The snow covered the external sensors and the lane markers on the road so lane departure and adaptive cruise could not function. A heating system for the sensors might be a good idea to deal with these issues. The rear backup camera is low res—lower than my mid-trim Odyssey and when you’re paying a premium, you don’t want a fuzzy image. The ride is fairly quiet, but I expected it to be quieter given how Chrysler touts the noise dampening features. The unconventional gear shift knob is fine, but it stresses my wife out because she’s afraid that she might absentmindedly shift the car to park when trying to adjust the radio volume. Interior: The interior is very comfortable with lots of storage throughout. In my previous vans, I’d get annoyed when my wife reduced the center console to a counter for her massive purse. The Pacifica addressed this with a space in front of the console big enough to accommodate a spare tire or her purse (but just barely). The three glass panel roof is great and gives the already roomy van a very open feel. I like being able to shift the second row seats up with car seats in place to allow easier access—especially for adults—to the third row. A warning to morons like me, don’t try to shift the second row seat while your toddler is seated lest you meet the business end of the aforementioned massive purse. It’s nice that the third row passengers have controls to recline the seats, but it would be nicer if both sides of the third row had USB charging ports. I’m the last person to advocate for kids to have their faces in screens, but I’m even more opposed to hearing my kid piss in my ear about how it’s not fair that his sister can charge her device while he can’t. Also, if you have the vacuum, that side of the third row has no cup holder (the other side has two). Basically, the third row passenger sitting on the driver’s side gets screwed. I like being able to kick under the sliding doors and tailgate to open them when my hands are full, but you can’t kick to close when you’re unloading your cargo/toddler. The second row stow is the one thing I’m glad that was carried over from the earlier Chrysler vans. I love using the compartments for extra storage when taking long road trips so the main cabin is less cluttered. The lack of this feature made the hybrid version a nonstarter for me. Tech: The nav system is ok if you’ve never used one, but the nav screen looks 10 years old. I’ve always opted out of getting nav when I had a choice because I assumed it would be inferior to Google Maps or Waze on my phone. The Pacifica’s nav only confirmed that practice. Otherwise, the UConnect Infotainment system is very good. It’s fairly intuitive and takes a few minutes of playing around to figure out how to control everything. It would be nice if the theater allowed you to play two different DVDs on the two screens, but that’s not too big a deal. I like being able to play movies off a USB drive that plugs into a port next to the DVD player. You can play different movies off the same USB on the two screens. mp4 format does not appear to be supported, but it plays avi files fine. I was able to use my Roku mini (both screens have a usb for charging and HDMI ports) to watch streaming content by tethering to my phone. I believe you can pay extra to have the van itself serve as a wireless hotspot, but it’s only 3G. I ordered an HDMI lightning cable for my iPhone and will see if I can mirror to the second row screens. Bottom Line: While it may seem like I’m critical in pointing out deficiencies in the Pacifica, I am extremely pleased with it and have no regrets (so far). I got this van to do more road trips with my family and I am certain that we will travel in more comfort and have more fun than in any other minivan on the market.
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3,985 Miles in two weeks! My Pacific Impressions
Jaypoocha, 08/15/2016
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
44 of 45 people found this review helpful
Overall, the 2017 Pacifica Limited with all major options is a wonderful minivan. I traded my 2014 Honda Odyssey Elite for 2.5 weeks ago for the Pacifica. The Pacifica excels in the following areas: 1. Front Passenger Seat Comfort is incredible with the 8 way power and lumbar support 2. Quiet cabin on the highway in comparison to my previous minivan 3. Great upgraded audio system 4. Great cabin visibility 5. The ACC - the adaptive cruise control works without flaw, except when changing lanes it attempts to break when not needed until it fully clears the lane 6. The dashboard cluster is very nicely designed and aesthetically pleasing 7. The stow-and-go seats are incredibly easy to use and stow. I love this feature on the Pacifica. 8. The electrically adjustable 3rd row seat is a winner for my kids on long trips for comfort! 9. Incredible fuel economy on the highway of 25.5 Mpg driving approximately 80 mph. and 10. The upgraded wheels on the limited are beautiful. Since we purchased the Pacifica 2.5 weeks ago I have driven 3,985 miles!!! During this period I have discovered the following issues: 1. The FCW (forward collision warning system) does not function. I have received only one warning during the first 3,985 miles. In comparison, I received numerous per day on my previous minivan. I am thinking the system is either poorly designed or defective. I have a service appointment to evaluate this issue. I am hoping they have a quick fix for this critical safety feature since it is the primary reason I opted for the expensive safety package 2. I am unable to register my apps via the U-Connect App store. 3. The 3g installed is obviously an oversight for a car manufactured in 2017! Come on Chrysler, please step up to 4G/LTE! 4. The third row does not come with a floor mat! Any car with a MSRP of $50,250 should have a floor mat in every row. 5. The HID lights are incredible, but the high beams seem dim. 6. The upgraded video package forgot about the third row occupants by not offering a video screen and/or screens in this row. 7. The armrests have two positions, up or down, they can't be adjusted. All-in-all, this is a wonderful mini-van. The Pacifica, in my opinion, is probably the most stylish and comfortable minivan currently available on the market. I was able to purchase it for $42,499 after rebates and dealer discounts. If you shop around you should be able to get a great deal on the Pacifica Limited.
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A real surprise!
Floyd Sense, 06/19/2017
2017 Chrysler Pacifica Touring-L 4dr Minivan (3.6L 6cyl 9A)
26 of 26 people found this review helpful
I traded my 2016 Honda Odyssey EX for this second-hand 2017 Pacifica. The primary reason was the poor human factors in the Odyssey interior design. For example, if you wear polarized sunglasses and live in a sunny climate, you can't read the speedometer in the Odyssey - white numbers on a bright metallic background. And, my 5'2" wife could never find a comfortable driving position. The rear lift gate was difficult for a short person to open and close. The Pacifica has none of these problems and clearly Chrysler spent considerable time with the interior design and came up with a winner. The dashboard design is just about perfect - the large screen is tilted towards the driver so as to be very easy to read and all the control knobs/buttons are easily reachable by the driver. The controls are all logical and well laid out. The navigation system is the best I've seen and is the first I've used that is better than my stand-alone Garmin GPS. Destinations can be entered by voice and the system does a great job on interpreting what I say. In addition, you can control the radio and other systems via voice commands. The center storage bin assembly is very well thought out and provides a convenient place to store a purse or box of tissues so that it doesn't roll around when cornering. There's even an additional USB port for charging phones, etc. The rear lift gate has a power assist that raises and lowers the gate with an accompanying beaping tone. The stow and go middle seats are fairly easy to store and when they're raised and in place, you can use their storage compartments to store other items. The seats do not seem to be as comfortable as the second row seats were in my Odyssey, but they may be perfectly adequate - just haven't tried them on a long trip yet. Shorter members of the family say they're just fine, but they seemed a bit low to me. On the other hand, the third row seats are a bit deeper and seemed to be more comfortable than those in the Odyssey. The biggest surprise for me was the gas mileage. On the 128 mile trip home from the dealership, we got an overall 30.6 mpg average and that included the 2,000 foot climb up the mountain near home. Over the first 115 miles, we saw 33 mpg over rolling hills at 70 mph. Over the same route, the Odyssey usually averaged 26-27 mpg, never exceeding 28 mpg. The new 9 speed transmission is as smooth as a CVT, but without the noise. Braking response is more positive than that of the Odyssey, i.e., braking begins higher on the pedal with slightly more resistance. The only negative I've seen thus far is the windshield mounted rear view mirror. It gives a somewhat closed-in view to the rear. We live in the mountains with very few straight and level roads and the Pacifica handles every bit as well as the Odyssey did. There's very little body roll and you're never reminded of the large metal structure behind you. If you're considering an Odyssey, please go drive the Pacifica before making the decision. Hopefully, the Pacifica reliability over the long haul will be the same or better than the Honda. Addendum: Some models do not come with a spare tire, just one of the slime patch kits and a pump. You can add a donut spare (it comes un-inflated) in which case it's stored in the compartment in the far rear on the left side. Without the spare, there are two smaller compartments, so when you buy the spare you'll want to buy the new panel that covers the spare storage area as well. These items are not inexpensive, so it's a good idea to try and get the dealer to throw in the spare and panel if the model you want doesn't come with it.
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Great Minivan
Tommy, 05/11/2016
2017 Chrysler Pacifica Touring-L 4dr Minivan (3.6L 6cyl 9A)
67 of 70 people found this review helpful
Had a Town & Country, this is so much better. It is so much easier to get in and out of. We just got back from a 500 mile trip and it rode great, wind noise was non existent. It also does not look like a minivan, they did a great job on styling inside and out. The only complaint I have is that the radio is always on. There is a mute button to silence it, however when you restart the vehicle the radio will blast you out unless you turned the volume down before turning off the van. They say it is just the type of radio, seems stupid too me.
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Initial experience is quite nice
Anonymous, 06/25/2016
2017 Chrysler Pacifica Touring-L 4dr Minivan (3.6L 6cyl 9A)
37 of 38 people found this review helpful
We are driving this care for a month now, had a Sienna before and temporarily a Kia Sedona for comparison. It offers a nice, convenient ride, modern look, good accessibility and view from the driver's seat. We have the bigger LCD display and the rear camera is excellent. Rear cross traffic alert and blind spot warning work very well. The nine speed transmission doesn't allow manual intervention, but it is programmed well and has been working fine under all conditions so far. Gas mileage on highways is better than with previous minivans, in the city/suburbs the same. Overall we can recommend it as a stylish family shuttle that is sufficiently fun to drive.
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World's highest mileage 2017 Pacifica
david, 12/19/2018
2017 Chrysler Pacifica LX 4dr Minivan (3.6L 6cyl 9A)
22 of 22 people found this review helpful
Stranded in Hilton Head Ilsand on vacation, I rented a '17 Pacifica to get me, my gf and our two bikes and two kayaks home to Pittsburgh. I have a bad back and after the 700 miles trip (mostly at 80-90 because, even with kayaks on the roof, it felt like 60), my back was NOT SORE!! So, I bought one to use primarily for my job delivering auto parts to remote areas in western PA. (Sorry this site doesn't do paragraphs)... I drive 500 miles a day and now, as of end of 2018, I have over 227,000 miles on mine. Zero problems with engine -- even same spark plugs. I just had my first repair; the front drivers side wheel bearing went bad... At 10k miles, the electrical system started acting up occasionally; speaker making buzzing noise occasionally, back up camera not working 10% of the time, drivers window occasionally would go back down after you closed it and USB not working 15% of time (AHH, NO PODCASTS!!!!!). But all of the issues have self healed except for USB (tried many different brands)... At 182k the transmission started hard shifting which is a somewhat common issue. About 3-5% of the time between 2nd and 3rd gear the van would jerk equivalent to someone rear ending you at 5mph. So, really hard for a transmission!!... transmission shop said failure was imminent (paraphrasing, obviously;). But I figured out that if I accel briskly from 0-15mph, or really slowly, it doesn't happen. So here I am 45k later at 227k and it's only gotten a little worse... the dealer said the trans fluid is 'lifetime' and so wouldn't change it. This is, of course only true if lifetime = less than 100k miles. At 140k it started humming just before up shifting around 45-50mph. So, perhaps, had I had the oil changed at 50k for the first time, not 140k, perhaps I wouldn't be having a line pressure issue as I am. To change you need to; remove the drivers side front wheel, remove plug, siphon about 6.25 quarts out, refill with Mopar 9 speed ATF which is about $50 a quart at the dealership and $25 on Rockauto.com, you have to buy a $25 special dip stick to make sure... in all I'm so far happy with the van despite the, ah, quirks. Looking at a quarter million miles with only one wheel bearing as an actual repair and, of course oil, trans and tire changes is pretty good. The mileage is still consistently in the high 20's and I do tow a Bayliner 175 about 4k miles a year (boat and trailer 2500lbs). The infotainment system on the base LX is terrible. My 2012 civic LX was light years ahead. But, it's a mini van that's fast and super comfy to sit in and, I paid $23,500 and saw some 2019's for closer to 22! So, that said, it's a fine vehicle and not the ugliest mini van out there. -C'est la vie.
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Excellent Minivan with a few quirks..
Eddie K, 09/19/2016
2017 Chrysler Pacifica Touring-L Plus 4dr Minivan (3.6L 6cyl 9A)
33 of 34 people found this review helpful
I have owned several Honda Odysseys over the last 9 years and coming straight from a 2014 Odyssey to the Pacifica is a genuine pleasure. The ride is sooo much quieter. The handling is actually great for a minivan. The engine and transmission are fantastic - very smooth and has tons of pickup when you put your foot down. Very very comfortable inside and the styling is 2nd to none. The kids LOVE this car. They prefer it over my wifes' Audi Q5 for the space, comfort and technology. Some very minor gripes...... It's not possible to enter a destination into the NAV when the car is moving and thats just ridiculous. You have to stop driving before using the NAV. Forget it. Use Waze. Chrysler - why can't my passenger enter a destination? There are a few other strange bugs in the system.. Listen to XM with your phone charging via USB and then select NAV/Climate and the system transfers the audio so that i plays through your phone speakers. Meaning you have to then pickup and unlock your phone to stop it playing. I also cannot turn off the 2nd row heated seats from the front console for some bizarre reason. BUT dont let these minor issues stop you from owning what is an excellent vehicle.
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Best I ever owned, beats Honda, Toyota, easily.
L Blair, 09/01/2016
2017 Chrysler Pacifica LX 4dr Minivan (3.6L 6cyl 9A)
31 of 32 people found this review helpful
My 2017 Chrysler Pacifica LX, with the rebates and discounts (not offered with Honda or Toyota), was thousands less than either Honda or Toyota. I paid 25,500 for the base model which is many thousands less than any other minivan except the Grand Caravan. Its the quietest riding car ever. Gas mileage is better than advertised by about 3 miles per gallon, as I consistently get 32 mpg on the hiway, and 27 combined city and hiway. I had a 2014 Chrysler Town and Country, which was also a great van, but this is better as it gets much better gas mileage, is quieter, turns shorter and easier to handle. The stow and go, not available on Honda, or Toyota, makes it the most versatile van ever. I can use it to haul cargo or up to 7 people, or any combination of both. The Pacifica rides quieter and smoother, gets better mileage, is more versatile, Turns shorter and handles better, and even costs less than Honda or Toyota, as I test drove these before buying the Pacifica. I dont know if it will hold the resale value well yet, but someone thinks so as I leased mine for way less than a Toyota or Honda.
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Minivan Paradise!
Jan West, 09/13/2016
updated 03/14/2017
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
28 of 29 people found this review helpful
We absolutely love this minivan! We've only had it about a month, so questions about maintenance costs and resale value are not applicable. Regarding gas mileage, this vehicle had the highest of any of the vans we saw at 28 on the road. The moon roof is awesome because it goes the full length of the car. The most outstanding feature is the way the seats fold down into the floor of the car--so ingenious! The roof rack tucks in--a lever opens it up when needed. I think this is a streamline feature that will save gas mileage. The amount I entered for the price is the advertised price we paid, without sales tax, other fees, and extended warranty. The car, inside and out, is beautiful! It is so easy to drive and very comfortable. It will take us awhile to learn and use all the features this car has to offer. It seems like the engineers thought of everything! Update: We have owned the minivan now just over 6 months. We still think this is an amazing vehicle! We could add that we wished there was more hanging space for clothing. We bought some hooks that clip onto the headrest posts of the front seats that you access behind the front seats and this helps. Also, we noticed that the speed control does not maintain the set speed when going downhill sometimes. If I lower the speed by one mile, it seems to hold the speed in check better. We bought rubber mats online to protect the interior carpeting. This is such an easy driving, comfortable ride! We are planning to take it camping this summer and are looking forward to sleeping inside with the moon roof open. We are happy to own such a luxurious vehicle!
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Have the "base" LX and it's great!
Joe Frost, 09/28/2016
updated 10/11/2023
2017 Chrysler Pacifica LX 4dr Minivan (3.6L 6cyl 9A)
26 of 27 people found this review helpful
I'm at a point in life moving from performance vehicles to a minivan and....I've gotta admit, this is a nice vehicle. Super comfortable, easy to drive, good on gas, and...dare I say...even a bit sporty in the curves. Pretty good looking too! Very pleased! Update 3-17, After 5,000 miles and winter I can say....I'm getting 30mpg on the highway or a bit more and it's decent in the snow too. Still loving it! Update 9-29-17, Have driven about 11,000 miles with a lifetime mileage of just over 28 mpg, haven't had any problems so far, looks and drives like new. Update 3-29-18, Right at 20,000 miles and still loving this van. Today I drove from Rockford IL to Chicago and back and averaged a whopping 32mpg. Oil has been changed twice and a couple of updates to the software at the dealer, no problems of any kind. Update 10-2-18, Have 27,000 miles on it, still zero problems, lifetime mileage 27.7mpg Update 4-3-19, Have about 35,000 on it now, still zero problems and getting excellent mileage. It came with 17" wheels but I put some 20" aftermarket wheels on that really dress it up. Update 10-3-19 44,000 miles and sitting on about 27mpg lifetime, still zero problems. I've managed to curb rash all 4 of my aftermarket wheels but....they still look pretty good. Continue to be super happy with this van! Update 4-3-2020 The van continues to be trouble free and getting good mileage. Still running and looking like new. Am at about 51,000 miles now, still very pleased. Update 10-3-2020 Still trouble free and looking good, over 60,000 miles now. Update 3-5-21 Still perfect and approaching 70,000 miles. I put aftermarket wheels on the van and it makes it look great. Unfortunately I've managed to curb rash them....which makes me look like I can't drive. Oh well, otherwise, still loving it! Update 10-6-21 Just over 81,000 miles now, have been doing a few long distance trips (~1000 miles) and it continues to be fantastic. The check engine light came on about 4,000 miles ago, some part in the fuel system was malfunctioning and needed replacement, cost about $200 to get that done. Otherwise just oil changes, tire rotations, and washing/waxing. Still drives like new, looks like new, still getting good mileage. Am interested in a self driving car....but now that I'm finally on the good (er...better?) side of the depreciation curve we're sticking with the van for awhile longer at minimum. Update 4-6-22, now at almost 91,000 miles and still flawless, working perfectly. Picked up a little scratch in a parking lot though....grrrrrr. Update 4-7-2023, at 108,000 miles and getting new tires, it continues to work just fine, no problems. Honestly I'd get a new vehicle but I need to be able to switch from "cargo mode" to people mode quickly and nothing else does it quite like the pacifica. Since it still looks and drives great I'm going ahead with new tires and gonna keep it for the foreseeable future. Washed, iron spray, clay bar, polish, and then ceramic wax....hell it looks better than new these days! Update 10-11-2023 Bought a Tesla model 3 two months ago, it's a fantastic car, we just love it. The plan was to sell the van but....there are things the van does that are simply more difficult in the Tesla. Van has 116,000 miles, running and looking like new. It's getting a lot fewer miles these days....but it's going to stay in the stable for now. Honestly....blending the two would be the perfect vehicle but, alas, minivans are surely just not cool enough for Tesla. But we're holding onto it, it's still that good of a vehicle.
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3 Year Anniversary! And Still Lovin It
Bill, 07/13/2016
updated 01/20/2021
2017 Chrysler Pacifica Touring 4dr Minivan (3.6L 6cyl 9A)
42 of 45 people found this review helpful
OK, my wife and I are finicky about our favorite cars/vans to drive, for leisure or for work. She has a 2006 Jeep Grand Cherokee, I drove a Camaro most of the time. We stopped at our local Chrysler, Dodge, Jeep, Ram dealership, for an oil change in the Jeep. So we are walking casually in the showroom, when we see this beautiful red color on a minivan, SUV? We both go towards it and say "What the #@$$ is this!" Dealership owner is walking by, he says "good morning" as do we, then my wife asked if it was unlocked, and if we could look inside? He says, sure! do what ever you would like to. So we did. My wife's wheels were already turning inside her head, and I was floored by the concept and features on this rather large vehicle. We were both experiencing something that seldom happens in our 32 years we've been married. We agreed on the spot, "This is our next vehicle!" The one on the showroom floor was a Limited model in the Red Pearl coat finish. We haggled a price with a nice salesman. looked again at each other, and said " No, that's too much." Salesman says there are two other models both in red pearl coat. We got outside saw the Touring model, and only noticed a couple of small details, the other had, and this one did not. What it did have, was 95% of the other options of the more expensive model. Great! Took it on a 15 minute test drive, came back, haggled a bit, got the price we wanted. We spent 5 hours total at the dealership, and bought a new Pacifica. We've had it for 5 days now, and loving it more each day. I have Parkinson's, and other health issues, my Mother is 82. My wheelchair and supplies fit in a few different places inside, while leaving plenty of room for 4 or 5 passengers. I can get out easier, as well as my Mother can get out without any assistance. Looking forward to many family functions out of town, now that we can ride/drive in comfort. Well we have spent one full year in our 2017 Pacifica. Going over the things I commented on in previous post. I stand behind them a year later. It has made several trips to WVU Morgantown WV. The comfort and styling still feel new ,(in a good way). We feel confident with our decision to buy. Definitely the right automobile for us! Time sure flies. 2018 already. OK right to it, the bad. Really would have liked the option of driver seat memory, in the touring model. Being able to adjust the seat 9 ways is ok for one driver, but not two or more. Recalls=2!. Turns out they are both pre-emptive fixes. Glad it's not an emergency, or safety issue. The good. We hit the 10,000 mile mark in December 2017. Still feels new in many positive ways. Looking forward into 2018, and putting the next 10,000 on it. July17 2018. We have been in the Pacifica for 2 years now. Wow, 17,000 miles, been to the dealer's garage for oil change and checkup. All good, still loving it overall. If this Chrysler model were offered in AWD, we would jump on it, and let go of our 2006 Jeep Grand Cherokee. January 2019.... Time flies, and our Pacifica too ! Alright, the good to great; Ride is still smooth, paint is holding up well through 2 1/2 years of driving on her. Has gone into daily driving, no longer the weekender automobile. We sold our 2006 Jeep G CHK this past summer. So the Pacifica is the main mode of transportation. It's been a light-weight winter, weather-wise, that being so, the Pacifica has performed very well on snow, and ice. Now the Cons; The memory option for the front seats, or the driver-side 9 way seat controls. In my consumer opinion, these options should be standard equipment for all models of the Pacifica ! I'm 6'2", and my wife is 5'3". Adjusting the seat with the 9-way electronic controls is both time consuming, and frustrating. Let's face it, you are not going to set the seat at your optimum settings every time you get in to drive. Full control electronic adjustment WITH memory settings should be in BOTH front seats. 2019 models out, lotza talk about the hybrid. Will we see an AWD Pacifica by 2020? Probably not. The Pacifica we have, has done well in the snow, and winter mix. Still, we live in the Upper Ohio River Valley, and many locations, and some entire building additions, in our city have us on treacherous one way up, one way down access to these areas. AWD, and 4 x 4 are a necessary. 07/18/2019, 3 years now! Wow, The ride is still great, interior and exterior holding up well. There have been 4 total recalls, ranging from computer updates to actual replacement of suspect parts. Sounds worse than it has been. Our service center at the purchased from dealership is always a comfortable, stress free environment. They are courteous, and professional. Keep you updated on the service they are performing. They have flex-able hours that make getting service appointments easier to make. Every employee you encounter smiles when they greet you, and nobody tries to pressure you if your checking out the showroom floor. The PROS are still pretty amazing. 2020 AWD?
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We love it!
pk, 11/06/2016
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
13 of 13 people found this review helpful
We've had the Limited Pacifica for about 6 weeks and have put about 3,000 miles and we all love it! The front seats are super comfortable and feels like a luxury car. Both my husband and I love the drive. The van feels very solid, no rattling at all. We did a very extended test drive on our van to make sure of this because of some of the reviews I've read. No issues. I would agree that the second row seats are not quite as comfortable the Honda or the Toyota. Our kids don't seem to notice or mind and we love the stow and go option. That was a huge factor for us and I have used it multiple times. Actually our kids like the middle row stowed and sit in the 3rd row. I've seen multiple folks mention the lack of 3rd row TV's. Every kid can see a screen. Also there are USB jacks in the rear for iPads, you could always but iPad/kindle holders behind each seat if you wanted. We love they van!
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Transmission almost killed my family twice...!!!
Thomas Aiken, 05/31/2017
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
59 of 65 people found this review helpful
We were on a trip to Tennessee from SC and we were on a mountain road in a pull off. I put it in reverse and it went wild. All the lights came on, transmission locked up, parking brake lit up and transmission did not work. 15 minutes of turning the car on and off finally reset it. Drove home with no problems. Couple weeks later my wife called me crying hysterically that she and our three young daughters were almost killed because she was driving on a busy road and the transmission locked up. We limped the car into the dealership and 2.5 weeks later (4,600 miles) we were given the van back and told it was fixed and safe. Last week I was driving my wife on a busy 55 mph road with my son and his wife behind us. The transmission locked up and we went from 55 to 20 in 2 seconds and all the lights came on and locked up and I limped it into a pull off. If it was an 18 wheeler behind us, we would have died right there. We have now told Chrysler that there is nothing they could do to make me feel safe to put my family into ANY Pacifica. They are now fighting us to give us our money back.
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Do you believe this about PACIFICA TOU L PLUS?
Sree, 11/30/2016
2017 Chrysler Pacifica Touring-L Plus 4dr Minivan (3.6L 6cyl 9A)
66 of 73 people found this review helpful
I bought a brand new PACIFICA TOURING L PLUS 2017 and drove couple of miles I found few issues. 1. 3rd row power stow and go had a problem. 2. When I was trying to reverse the car, it was stuck and not able to move back. 3. 2nd Day, it stuck middle of the road and completely stopped the engine. "Driving" mode came back to "Parking" mode and engine completely stopped. Didn't start almost 30 minutes. After that it started again. 4. After towing the car to the dealer's place on Sunday, next day which is on Monday, Technician drove the car to reproduce the issue. While he was driving, "Driving" mode came back to "Parking" mode and engine completely stopped. I did return the car to the dealer. It was really scary. Life and death issue. Thank god It' was not on the highway. Again, I really like this Pacifica 2017 minivan but wanted to hear your experience. Please let me know if you run into similar issue.
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Expect a lot of repairs
Jennifer, 06/27/2018
2017 Chrysler Pacifica Touring-L 4dr Minivan (3.6L 6cyl 9A)
17 of 18 people found this review helpful
What a huge disappointment this van was. Let me state upfront I loved the pacifica’s styling and features. It’s a beautiful vehicle. All the interior controls are well thought out. I loved the one touch button to move up the drivers seat, which assisted in getting the kids in and out quickly. Stow and Go Seats cannot be beat. However, I had my van in the shop more times in the under 2 years I owned it than I had all my previous vehicles in the shop, Combined! Every time I brought it in was a whole day lost, and I had to remove out three car seats and reinstall them in a loaner (if I got one) or just go without car for the day. I had problems with electronics, transmission, doors, and more. The vehicle does not shift properly. It fails to shift up a few times a week and just gets very high rpms and then brakes weird when this happens. The dealer cannot figure it out. This really disturbed me because we were 20,000 away from the transmission warranty being gone too. 20,000 miles is about one year for our family. I cannot even remember all the problems I had. I know the service manager by name and he knows me. This is not good or desirable. I finally decided to cut my losses. Just after my initial warranty ended, I of course had my first repair to pay for out of pocket at about 37,000 miles. We looked into the lifetime warranty at this point through Chrysler, as it was clear to us that it would be needed. The cost was $4,500 plus $100 deductible for each repair. We decided not to throw more good money after bad. I traded it in for a 2018 Honda Odyssey and am so happy!!!! Will never ever buy another Chrysler Jeep Dodge vehicle.
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What a minivan!!!!
Tony T, 11/02/2016
2017 Chrysler Pacifica Touring-L 4dr Minivan (3.6L 6cyl 9A)
17 of 18 people found this review helpful
I currently own a 2008 Sienna XLE and always loved it. I just returned from a 6-day family trip. We rented a Pacifica and drove it (I think it was a Touring-L model) for about 600 miles. I got to say Chrysler did a very good job on this van. The ride was very comfortable and so is the driver's seat. The handling felt like a sedan rather than a minivan. The UConnect system was very easy to use. I figured it out in minutes after getting the minivan. The interior was very quiet. After we came back from the trip and drove our Sienna home from the airport, my wife immediately complained about the road noise in the Sienna. Overall, I really enjoyed driving the Pacifica. I would only consider buying and Odyssey or Sienna before, but this van will definitely be on my shopping list when I am ready to buy a new minivan. Anyone is in the market for a minivan should at least take a test drive in the Pacifica.
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A cross country delight!
Steve Erickson, 10/30/2016
updated 10/31/2018
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
16 of 17 people found this review helpful
We have had our Pacifica for about five weeks. We ordered our Pacifica early last summer. Shortly after it arrived in late Sept. we drove it from our home in Northern MN to SW FL. We now have almost 4,000 miles on our Pacifica. It has been several years since we have owned a van the last of which was a 2004 Honda. We could not be more impressed with our new van. We averaged between 28 and 30 mpg on our trip to FL often driving into headwinds at freeway speeds. We paid extra for the safety tech pkg, which provides blind spot monitoring, adaptive cruise control and lane departure monitoring all of which are great safety aids. The Pentastar V6 with the nine speed automatic work flawlessly providing great performance as well as outstanding fuel economy. This vehicle is very smooth and quiet. It has a very solid feel with no rattles or vibrations and handles surprisingly well for a van. The seating position for the driver is outstanding providing a great view of the road. The Uconnect technology system is very intuitive and easy to use. The stow and go seats are an engineering marvel. They are very easy to use and make the Pacifica a very capable vehicle. The hands free doors and tailgate are an added bonus. We expect to own our Pacifica for many years. In recent years we have owned Two Lexus RX 350's, a Honda van and two Jeep Grand Cherokees. While I know some people have questioned the quality of Chrysler products our experience is they are as good or better than the other brands we have owned. If you are in the market for a van or full size SUV you owe it to yourself to test drive the Pacifica. You won't be disappointed. We have added 15,000 miles since we posted the original comments on our Pacifica. All that I would add is we have had no problems in the first year of ownership of our Pacifica. We now have other friends that have bought Pacificas. Everyone seems happy with their choice. Our Pacifica now has 36,000 miles. It has been trouble free and enjoyable to drive. We are getting a small amount of tire noise as the tires approach the end of their useful life. I will be replacing the original equipment tires in another 5-10,000 miles.
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Pacifica Update after a year.
Abraham Miller, 12/07/2016
updated 12/13/2018
2017 Chrysler Pacifica Touring 4dr Minivan (3.6L 6cyl 9A)
15 of 16 people found this review helpful
The driver seat height adjustment was deficient for short people (needed a cushion). Required an expensive after market window tinting because of glare, and heat through all windows. Dealer charge for tinting windows excessive (got the tinting done at less than half the dealers charge). Never needed such a tint on my trade in 2006 Dodge Grand Caravan SXT, and neither was there any problem with the driver seat height adjustment on latter vehicle. I went thru USAA for an extended warantee which was half the price that the dealership offered. I somehow feel the dealership has no interest in accommodating me, because I paid cash. After one year, I am overall happy with our 2017 Pacifica except for one issue which is quite annoying, but not critical. Recently, I noticed a parking sensor problem issued on my dashboard. When I brought the car into the dealership, they said that one of the four sensor on the rear bumper was defective, and was probably caused by a rear end collision, and it would not be covered by the 3 year warrantee, and it would cost me over $400 to replace. Since there was no noticeable damage to the rear bumper, I disputed their diagnoses to no avail. Needless to say, I still feel the dealership should have taken responsibility for this repair, but I have no intention to handle this replacement on my own, and therefore, I intend to just live with this problem, which doesn't seem to have degraded the performance of this vehicle in any way. This is an update on this vehicle as of 12 June 2018. Currently this vehicle is getting very little use as my wife suffered a stroke back in February of this year, and she was the primary user of this vehicle; however, I will be taking the vehicle in to the dealership to address for a second time the rear sensor problem, and see, if they are willing to fix the problem under the existing warrantee coverage. Abraham Miller
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climate control fail
Oculos, 10/02/2016
updated 10/19/2018
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
24 of 27 people found this review helpful
I have had the car for one day. The panel vent mode on the climate control worked on the first drive, but is now inoperative. Foot well and defrost work fine but the panel vent mode is dead. Update to follow after I go to the dealer Monday, tomorrow. And the "kick to open" side doors and lift gate are only working about one out of ten tries. I'm doing exactly as the manual instructs so I don't think it's user error. In less than 24 hours I'm having more issues with this car than I have had in the last 11 years with my Lexus LX... I hope it's just a couple minor glitches. One Year Update: I had a fuel pressure sensor fail and left the car at the shop for two days to get that fixed, no charge. My UConnect display sometimes freezes while playing music, and continues to display the same artist and song while the entire playlist just keeps playing along. The cruise control allows the car to speed up as much as 10 MPH faster than the setpoint on a downhill. That's ticket territory. On my Lexus, the cruise control holds rock steady uphill, downhill or sidehill! The "kick to open" seems to be working better. The premium audio system is not that premium. It seems like the frequency response is off. Music you are VERY familiar with seems like half the tonal nuance is missing. My Lexus sound system is head and shoulders above this product, it's frankly shocking how good it is for a car. Well this is a $40K car, not an $80K car so I guess the value for money is fine. I like the ventilated seats for our hot Texas summers. I like the auto set parking brake when you park the car. You can also set the parking brake while stopped and in gear, and it will release itself automatically when you step on the gas. The side traffic warning lights in the side view mirrors are handy. The back up camera is miles better than on my Lexus. These are things lots of new cars have, not specific to Pacifica, that my 12 year old Lexus does not have. So I guess a lot of what I like about it is the newness of it...And 25MPG beats the hell out of 14.7 that my LX470 gets! Overall I like it a lot, with a few little annoyances. There have been no recalls or major points of failure. We bought it strictly for the Stow and Go seating. Once you stow the seats in the floor, you can fit a ridiculous amount of cargo back there. Including 4x8 sheet goods flat on the floor!!! THAT is utility, and no other minivan has this capability. As well it has a low sill, so lifting debilitated 90 pound dogs through the big cargo doors is a LOT easier than other cars. That is huge for us. So I give it a B plus or even an A minus overall. Stay tuned for the next update... Update 10-18-18: 35, 000 miles. There have been several recalls and service bulletins for the cruise control, the main computer, the outside temperature gauge, and a few other problems. I have to drop the car off at the dealer and get a ride from someone, not too convenient. So this car is far less reliable than a Toyota/ Lexus product, but all the problems have been fixed under warranty. But, once the warranty is out, I expect to be paying for some repairs. I am willing to put up with this for the value of the Stow and Go seating. If you don't care about having a huge flat stowage space that can accommodate 4x8 sheet goods flat on the floor, you might want a Toyota or Honda van. I'm sticking with this one for now.
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TERRIBLE TRANSMISSION THEY WON'T FIX
Ann Messner, 07/24/2018
updated 02/01/2023
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
12 of 13 people found this review helpful
AGAIN, NOTHING CHANGED :). Nothing has changed. They don't honor the warranty, the clunking sound is still there. Their transmissions are bad. NOTHING HAS CHANGED! TOO MANY PACIFICA OWNERS COMPLAINTS OF CHRYSLER NOT FIXING THE TRANSMISSION! BUYER BEWARE, ESCALATE YOUR ISSUES, GO TO ARBITRATION, NOTHING WILL WORK! CHRYSLER WILL IGNORE YOUR COMPLAINTS! I bought this $50,000 vehicle. All the bells and whistles, but Chrysler just can't get the transmission right. It clunks and shifts hard like you're being hit from behind. DON'T BUY THIS VEHICLE until they RECALL THE TRANSMISSION
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Great comfort, reliability is a big sore :(
Satish Mahankali, 10/11/2017
2017 Chrysler Pacifica Touring-L Plus 4dr Minivan (3.6L 6cyl 9A)
11 of 12 people found this review helpful
Really enjoyed my car for the first 4 months. After the first service, the Van would not start intermittently. Every morning is like tossing a coin if for start. I have taken this car 6 times to the Dealer in past 4 months and is there for most of the time. Every time the dealer says the problem is fixed, I'd have the same problem in next 2 or 3 days. Dealership would not take responsibility and neither Chrysler would take responsibility. Chrysler would come back and say they'd take some action based on their discretion at some point in future. My Pacifica 2017 seems to be a good case for a LEMON. I am currently checking if I can invoke Lemon Law. Wish you good luck if you are deciding to buy this Mini-van.
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Beware if you are 5'2"
Beware if 5'2", 03/02/2018
2017 Chrysler Pacifica Touring-L Plus 4dr Minivan (3.6L 6cyl 9A)
6 of 6 people found this review helpful
I love the handling and the look of the van. Deal breaker is the front seat, I am 5'2" and I have attempted to adjust the seat 100's of times and it doesn't work for me. I have bought 2 different cushions trying to pad the seats, thus far not working. I am in the process of having the front driver seat modified at an upholstering company. The bottom cushion is like seating on a metal bleacher seat. This was not identified on the 10-15 min test drive. However, the first time I drove 45 minutes I was in tears and knew that I can not drive this van. The dealership has been extremely supportive and trying to work with me. When I asked has anyone else complained about the seat and of course the answer was "NO". My seats are leather, have the cooling and heating units and was told due to the cooling there is an extra metal plate in the bottom of the seats. I also have the entertainment center in the back of each front seat. I did sit in a friend's van that has cloth seats and no heating, cooling or entertainment center and they were more comfortable than mine.
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Love my Pacifica
Joan Nosal, 07/29/2016
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
6 of 6 people found this review helpful
I have been waiting for this car to come out and it meets and exceeds my expectations. I love it! I drive a convertible to my clients and drive my pacifica with my grandchildren and on trips. The vacuum in the car is great. I wanted it with EVERYTHING on it and I love it!
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Changing review to read - DO NOT BUY!
Amy, 03/20/2017
updated 01/04/2018
2017 Chrysler Pacifica Touring-L Plus 4dr Minivan (3.6L 6cyl 9A)
17 of 20 people found this review helpful
I loved my van - it drives great and handles great BUT service SUCKS! I have had electrical issues for my van for months - rear door on driver's side will not shut and lights flicker throughout the van. Has been in the shop since 11/28. Chrysler Corporate won't even return my calls. This vehicle is a lemon and I hope to have it declared that soon. I am really wishing I had bought a Honda or Toyota - honestly anything but a Chrysler. I read negative reviews before I bought this van, but wanted to give Chrysler a chance. I love this van, but am done with it and Chrysler. Take it from me, no matter how good this van seems, the support is not there. They do not know how to fix issues that arise and the parts are always backordered. STEER CLEAR!!!! My review from when van was new: I can't review on reliability or maintenance yet, since I just bought this van on Saturday, but so far I love it. My kids and I agree that a mom must have designed this van. Every single feature on the vehicle seems to be so nicely thought out and planned. There is lots of storage room in the whole van and lots of cupholders! My almost 16 year old son was unimpressed with the cool factor of going back to a minivan after mom driving SUV's for years but after he rode in and drove the Pacifica, he changed his opinion. The safety features, including adaptive cruise control are awesome as well as the auto high beam headlights. The theater system in the van is great and keeps the kids occupied and happy with games, music and movies. The 2nd row heated seats are also wonderful. I have owned both Honda and Toyota vans and this one is my favorite by far! As a matter of fact, my plan was to test drive all three, but I stopped after I fell in love with the new Pacifica!
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Problems in the first week
Patrick, 06/02/2017
2017 Chrysler Pacifica Touring-L Plus 4dr Minivan (3.6L 6cyl 9A)
13 of 15 people found this review helpful
So, we were super excited about this car (or as excited as one can get about a minivan), and as other people mentioned, it shows really well and has some great features, but 1 week in (that's right, just 1 week) we've already having issues. Picked up the car on Monday; Tuesday it was in the service shop because the TV's didn't work; Wednesday/Thursday was happy with the car; Friday I'm making another service appointment because the rear/trunk liftgate no longer functions. Rating as 3 stars (for now), but anymore issues and I'll lower it to 2 or 1 star. Trying to be patient - but we'll see how long that lasts.
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Worst car in my 45 years of owning cars
Peter, 11/29/2017
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
13 of 15 people found this review helpful
This car is more unreliable than my 1995 Malibu, which I thought at the time could never be topped as the worst, most unreliable car ever. Don’t be fooled. I’ve owned my limited pacific for less than 6 months and I have a list of at least 15 things that have broken already. I woke up this morning with a non existent uconnect computer on top of everything else, which means you can’t run the heat apparently. Honestly, I am not going to waste my time listing all of the other major problems including the transmission already?! Bad job Chrysler. Worst car I’ve ever owned. Good thing I have the unlimited warranty. You will pay for all my trouble and inconvenience. Horrible
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Cross Country Ride
CSB, 02/07/2017
2017 Chrysler Pacifica Touring-L 4dr Minivan (3.6L 6cyl 9A)
9 of 10 people found this review helpful
We bought our 2017 Chrysler Pacifica on May 5, 2016 from the Baumann Auto Group store in Fremont, Ohio. We bought the Touring L model. On August 1, 2016, we took a ”shake-down” trip to Denver, Colorado, driving from Tiffin, Ohio to Denver, a trip of about 1200 miles on the interstate. On the trip west we averaged 70 miles an hour and averaged 32 miles per gallons. While there we drove up to the Trail Ridge Road in the Rocky Mountain National Park and experienced no difficulties with the car. On our return home trip drove 75 miles per hour and the mileage dropped to 29 mpg. In November of 2016, we drove to Florida and again never experienced any problems. We were very pleased with the performance of the car.
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ELectronics work at will
bob lewis, 11/27/2016
updated 06/19/2017
2017 Chrysler Pacifica Touring-L 4dr Minivan (3.6L 6cyl 9A)
15 of 18 people found this review helpful
cruise control; set it at 55 going down hill it does not hold you close to 55 it speeds up you will be going 10 to 15 above speed, controls work when ever dash lights blink off and on, The main thing I have 5,438 miles on the car and it has used 3 qt of oil. Going back to dealer with strong words .Dealer doing a oil check every 1000 miles They going to keep car for 2 days to find problem with cruise control, still working on lights. no longer using oil still having problem with cruise control dealer cant get it to do it,but they are going to ride with me to see if they can see it. Dealer is working with me.
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Hopefully they'll fix all the problems
Not happy, 05/30/2019
2017 Chrysler Pacifica Touring-L 4dr Minivan (3.6L 6cyl 9A)
5 of 5 people found this review helpful
I believe there have been 4 recalls already which is less than good...but hey, if the problems are fixed afterwards, not the end of the world. Of course none of the recalls pertained to any of the issues I experienced with this unit. ******The electrical system is flawed in a major way. I've spoken to other owners of this model as well and they are having the same issues. The monitor where you control the radio, navigation, climate control, etc.....randomly goes out. Maybe for a few minutes, hours, days or even weeks at a time. That's right...no radio, no rear view monitor assistance, etc....gone. Oh and if it is working, it often times will show indicators that the phone requires service and another alert about needing to call 911 or something. Very weird. So, I took it in to the dealership. I'm not sure they even looked at it but their solution was to put a whole new monitor system in for nearly $800 which I did not do. Again, this issue has been confirmed with other owners as well. Also, the sliding doors will sometimes not close remotely like they should...especially if on a slight incline. I think all their units have a silly dial type knob that controls the transmission instead of a shift level. I hate it but eventually you get used to it. This is after you accidently try turning it into the park position thinking it's the radio volume control. Yes, the seats fold down nicely in the back and I don't have other major issues at this point.....at least not yet. I've had this unit for about 2 yrs now......and I'm.....not happy
Like riding in a limo
Steve, 10/15/2018
2017 Chrysler Pacifica LX 4dr Minivan (3.6L 6cyl 9A)
5 of 5 people found this review helpful
It's such a smooth ride! The gas mileage is pretty good on the highway. It's huge inside - must look out for the outside of the car - it's really long and hard to get used to. I love the separate climate controls for driver and passenger - and in back. Very good visibility, but not as good as the Subaru Forester I traded in. It's a long step from the front seats to the ground. Not a fan of the front apron, which is susceptible to being beaten up by high curbs. Very smooth shifting transmission. Cruise control is a little jumpy when going down a hill.
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Drives like a nice car!
CarReviewer, 11/04/2016
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
8 of 9 people found this review helpful
CarReviewer 2017 Chrysler Pacifica Limited with Mocha interior, advanced safety tech, towing, 20" tires drives better than anything I compared in it's price range and even ones that can cost more. It has more features and free XM Sirius for a year, 5 years Travel Link, 0%, rebates, etc. You get a lot for your money when compared to other vehicles. Drives like a very good handling car. Traded in 2010 Ford Flex Limited Ecoboost which was a very good vehicle but Pacifica is better. Well designed minivan, very comfortable, handles well, quiet, smooth driving, good gas mileage, very good stereo, easy to use Nav, great looking inside and out, actually fun and enjoyable to drive, roomy, a lot of storage area, stow and go seats, safety features and more. Did a lot of research for many months even before Pacifica was available and test drove many vehicles including redesigned Mazda CX9, Infiniti, Explorer, Durango, Grand Cherokee, Nissan Pathfinder, Acura MDX, Toyota Highlander, Lexus 350 and others. Drove other minivans in past and didn't care for most interior styling. Pacifica drives better than crossovers. Doesn't seem floaty on highways like some crossovers. Very planted. You don't think your driving a minivan. Very well designed vehicle and put together well with quality looks and parts. So far extremely happy. I don't work for a dealership. Just a very satisfied consumer and I look forward to taking drives in my new Pacifica. I owned a first year model 2005 Chrysler 300C for over 8 years with no problems other than a knob breaking on NAV when they had knobs and got a very good trade in on a leftover 2012 Chrysler 300C Luxury Series I bought in 2013 - a very good vehicle as well. Even though one always wonders about reliability and buying first year cars, I've had good luck with Chryslers and they keep getting better.
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Love/hate relationship w/ my Pacifica
Gerald, 01/11/2017
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
17 of 21 people found this review helpful
My 2017 Pacifica replaced my 2014 Odyssey. From a driving perspective, it’s a class or 2 above the Odyssey. It’s so much quieter and smoother to drive. However, from a functionality and reliability standpoint, it fails compared to the Odyssey. My Uconnect has many quirks and does not functionally normally. I’ve spent over 3 hrs on the phone w/ tech support but there are still many quirks that tech support can’t fix and they recommended that I take it to the dealer. Who has time for that?! The Pacifica’s interior is stylish, but it lacks many nooks and crannies for storage compared to the Odyssey. Also, all the seats are extremely difficult with car seat installation – seat bottom reclines too much, headrest protrudes too much, latch and tether difficult to use and limited 2nd row width to accommodate 3 car seats together comfortably. The Odyssey was 1000x better in this respect. So far I’m enjoying the drive. But I miss the day to day functionality of the Odyssey.
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Wow. Feel of SUV with 20inch tires.
Donna Geslak, 09/29/2016
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
13 of 16 people found this review helpful
It is the first car with the sportyness of an suv and the comfort of a mininvan. Room for everyone and everything. 20 inch wheels a must. Only thing that black interior color shows dirt too much, but 2 tone interior of mocha brown and black with light inside top really make the car feel roomy and regal. Classic car with a very expensive feel. Great alternative to Escalade. Better riding views everywhere in car, more comfortable inside without feeling that you are driving a boat. Pacifica handles beautifully and almost half the price of the Escalade. Would recommend to anyone. Get the glass top too. Wonderful driving experience. Just wish it was less expensive so that everyone could enjoy the ride with all the bells and whistles without the high price tag. Lastly it is a very understated car. I like that because people wont think to steal it first like a BMW or Mercedes, but on the inside it is loaded with luxury.
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Do not buy! I repeat do not buy!!
AY, 08/10/2018
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
10 of 12 people found this review helpful
I can't even begin to list all the problems with this car. I bought mine brand new less than a year ago. Already so many recalls on it but that's not even a biggy for me. I was driving the car on a regular rainy day and the it just stopped running in the middle of the road (seems it's designed to be driven only on sunny days......large sun roof). Anyway, the car won't start and had to be towed to the dealership. It took my crappy dealership a whole week to figure out what they thought the problem was. They replaced some capacitor only to find out that the engine had knocked. This is over one week later. I was told everything was covered under warranty until they did their tear down and found water in the engine----not covered under warranty; so now I have to deal with my insurance company; all this while running up an expensive rental bill because my useless dealership does not have a loaner. Chrysler is now telling me that paying for my rental is a courtesy that is not guaranteed! Useless car, useless company and useless dealership. DO NOT BUY ANY FIAT CHRYSLER PRODUCT. I am getting rid of both FCA cars (also own a Grand Cherokee) and I am starting an online petition on change.org for FCA product boycott until they get their acts together, feel free to sign on.
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Too new! Too many issues!!!
Keila savage, 04/02/2017
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
18 of 23 people found this review helpful
I have had my 2017 Pacifica for 40 days and 15 of it, the car has been in the shop. The 3rd row which is imparitive to my family of 5 is stuck.(and after looking at reviews I see this is common) The dealership (tacoma dodge) has been a nightmare of unorganized and uneducated people attempting to fix it. Chrysler has been a bit non emergent or worried about my issue. I would never spend this type of money on a Dodge/Chrysler or Jeep again. Such a huge disappointment.
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Stop when it wants
Charles Slocum, 04/04/2018
2017 Chrysler Pacifica Touring-L Plus 4dr Minivan (3.6L 6cyl 9A)
7 of 8 people found this review helpful
We owned the vehicle for 14 months (26,000) and its has been in for maintenance 12 twelve times. The Pacifica has had the engine stop twice while driving. Both times it was very brief (1-2seconds) but still causes great concern. The dealer can't find any errors in the onboard computer and can't find any issues to cause this problem. The transmission every once in a while clunks so severely that you would think you were just hit from behind. Again, the dealer can't find any errors in the onboard computer and can't find any issues to cause this problem, although the module that controls the transmission was recalled and replaced. We love the van and many of the features but feel very unsafe driving it.
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Took a mob to the beach..
Bob, 06/12/2017
2017 Chrysler Pacifica Touring-L 4dr Minivan (3.6L 6cyl 9A)
4 of 4 people found this review helpful
Rented a 2017 Pacifica for a 70 mile trip to the beach. 5 adults, 2 kids in car seats, a 30 mph headwind, cruise set at 75 mph and still got 25 mpg. Ride is amazing. Very quiet. A little cramped in the very back row with 2 car seats, but a small adult can fit.Good handling and acceleration, good brakes. Bob's around a little in a strong winds. Love how the engine shuts down if you have to sit at a light for a bit. The second that you take your foot off of the brake, it fires up quickly and off you go. A great vehicle for road trips!
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Great Pacifica
Greg, 09/10/2018
updated 09/27/2023
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
4 of 4 people found this review helpful
Owned this van since April 2017 and have almost 16K miles on it. Has been flawless, except for about 3 recalls (software fixes and seat belt fix) which were all completed in one hour visits. Combined mpg is about 23 and it lives up to its reputation beating out the competition on the comparison tests on youTube. This is my 4th Chrys van and the last one was a 2012 T&C Touring L plus. Granddaughter was so impressed with the van she wrote a school paper on it..... buy it you'll love it. Tech and Entertainment options are the best. Update at 19K miles: On the Pacifica Forum (Internet Web site) you can find out lots of info on this van. One issue that many owners have identified is paint blisters on the aluminum hood. A number of owners have identified this issue with pics. I have one blister on the hood. Have not taken it in for repair yet. Chrysler is replacing hoods or repainting hoods to fix the problem. Problem is concurring because of the galvanic interaction between the mixed metals (aluminum and steel) and failed primers, etc.... Other than the hood issue the van is great, have owned it nearly 2 years and no regrets. Update 22.3K miles, 2.5 years: Again on the Pacifica Forum a small number of owners have noticed that where the front bumper fascia meets the drivers headlight there is a very small gap. Mine has that as well. Chrysler has replaced the bumper fascia for at least one owner. Apparently the bumper wasn't installed correctly causing the clips not to grab or fail. I will have this serviced when the hood blisters are remedied under the 3 yr 36K mile warranty. Other than these 2 cosmetics (bumper and hood), best vehicle I have owned. A friend in the development has a 2018 Toyota Sienna, says the Pacifica rides better and has smoother shifting, etc.... I agree. Have 30 K miles on the van and no new problems or surprises. Got the hood blisters fixed (hood primed and repainted) under warranty and the gap in the front fascia gap fixed by a body shop while I waited. When you know what you're doing like this body shop did, it was an easy fix and no charge. Dealer said if the hood blisters come back they'll fix it under the 5 yr 60 K warranty. I have been driving nearly 50 years, and this is the best vehicle I have owned or driven..... Although I was impressed by the Ford Explorer seats that give a heavy duty massage...... Update March 2021. Owned the van for about 3 years. I am getting about 24 mpg in mixed driving which good. Have about 35,000 miles on it, trouble free. Original tires are Kumho and should be good for 50K plus miles. No problems with the van; it's my daily driver. Still the best vehicle I have owned. Very versatile, load it up with visitors, taking weekend trips or loading it up with trash cans of yard debris going to the recycle place.... I still love it and have not regrets.... Have 45,000 miles on the van. The only thing that changed is that when you use the volume knob on the radio there is sometimes a delayed reaction. When you use the steering wheel controls for volume, there is no delay. Other than that the van has been flawless. Update 3-22-34: Nearing 50K miles. Time for a new set of tires. The Kumho OEM tires have been great and since they are less than the Michelin's, I'll probably go with them. I am on my 3rd battery. The first two were on Chrysler, this one is an Interstate (about a year ago) and I usually get about 5 years from an Interstate. Other than that the van has been trouble free, a great purchase and good fit for my needs. Just cleared 50K miles and put on a set of Michelin Defender 2 tires. I love those tires. I would recommend tire dealers that use the newer Road Force balancing (Discount Tires) and not the old spin balancing. Did 2 DIYs to the van: changed the antifreeze and replaced trans fluid. Amazon has the Mopar antifreeze and also the Valvoline ATF compatible. Van is running great, but I am only putting about 8K miles a year on the van......
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Pacifica is a perfect family car!
Barry Pickett, 04/11/2018
2017 Chrysler Pacifica Touring 4dr Minivan (3.6L 6cyl 9A)
4 of 4 people found this review helpful
Check all available options for best mix. Ask about transmisssion shifting issues. Mine is slow to re-engage from near stop/slow roll.
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grat van
Dano, 01/24/2018
2017 Chrysler Pacifica Touring-L Plus 4dr Minivan (3.6L 6cyl 9A)
4 of 4 people found this review helpful
Nice van if you need one!!! owned several Honda Odyssey's and made the switch. Very comparable at much better price
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Great van.... so far
seth, 08/03/2016
2017 Chrysler Pacifica Touring 4dr Minivan (3.6L 6cyl 9A)
11 of 14 people found this review helpful
The 2017 Pacifica overall has been great, I have had it for only 3 weeks but so far so good except the combined gas mileage on it stays between 18-20 mpg which sucks and also there is no CD player!? WTF?!?!
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DO NOT BUY THIS VAN
Pokey, 01/09/2018
2017 Chrysler Pacifica Touring-L 4dr Minivan (3.6L 6cyl 9A)
11 of 14 people found this review helpful
DO NOT BUY, IT IS DANGEROUS! My sliding door opens on its own...came out from eating at a steak house and my van door was open, pulled in my garage the sliding door opened on its own....the radio and USB is crap, it works when it wants to....this van will cause your nerves to be shot...because you don't know when you come out of the grocery store if everything you left in the van will be stolen because the door is wide open...to many problems....or at least mine is a big yellow lemon and Chrysler won't do a thing for me!
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Change of Mind
Tony G, 01/14/2017
updated 07/16/2018
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
17 of 23 people found this review helpful
We went from being extremely excited about our new minivan, to increasingly frustrated. First of, this van shows off well. The features, the ride, and its looks we thought set it apart from the competition. It wasn't until we drove off the dealership when the headache began. Driving off and seeing the engine light come on is the most disheartning thing an owner of a "new" vehicle can experience. So now, we are stuck with a loner as we wait and see whats wrong with our new Pacifica. I reached out to Chrysler to see if they can expedite this process (its going to be a week before my van gets looked at the dealership), but they didn't seem too concerned with the idea of one of their products coming off the lot and going straight to the shop. I'm hopeful our situation gets better. At this time, I would tell others to beware of Chrysler products.(initial review) After owning our van for a year and 9000 miles, we are extremely pleased. There were a couple hipcups in the beginning with dealership service being the primary concern. The van had a few minor glitches as well, but reasonable considering it was a first year model. My family and I would buy this car in a second if we had to do it again. One year and a half later, I would buy this van again.
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Not the quietest
Tej, 09/11/2016
updated 03/12/2018
2017 Chrysler Pacifica Touring-L Plus 4dr Minivan (3.6L 6cyl 9A)
19 of 26 people found this review helpful
I have turned in my 2012 Sienna and got the l plus. The claim that Chrysler makes "quietest in its class" is absurd. My old sienna was much quieter. The road and wind noise levels even with active noise cancellation is high compared to sienna that does not have active noise cancellation. The adv safety tech is okay, but is more like beta and needs lot of improvement. The stop and go is decent but active steering is awful, don't even try it. Interior is good, comparable or better in its class.
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Too soon to tell (updated as “a solid purchase”
Allan b, 07/15/2016
updated 12/04/2023
2017 Chrysler Pacifica Touring-L Plus 4dr Minivan (3.6L 6cyl 9A)
19 of 26 people found this review helpful
11/2023 update This vehicle does everything we ask it to do. It’s comfortable, drives very well, and has the right amount of tech. We are up to 85k miles. No squeaks. Very quiet and great gas mileage. 6/2023 update 75,000 miles (give or take) Six years into purchase and still satisfied. Everything I’ve said about the van still rings true. New tires and battery and wiper blades. AC compressor replaced. My two teenagers prefer the “van life” over our other car. Paint and interior still in great condition. Needing a third vehicle soon and everything seems dis-satisfying compared to our beloved van. 9/2022 update. 67,000 miles. No problems, no recalls. No reason to return to the dealership. Continuing to perform my own oil changes and tire rotations. Five years in and the paint still looks fabulous. Van drives flawlessly around town and on the expressway. The tech is still “modern”, mpg is 28.5 and sound system puts a smile on my daughter’s face. 9/2021 update. Versatile vehicle. Drives and handles the road with superb ease. Problem free and 28.5 mpg in mixed driving. This summer, two family trips. Michigan to Virginia and Lower Peninsula to Upper Peninsula. The Virginia trip, six people (2 teenagers in third row), plus luggage. No problems or complaints from anyone. Having climate controls in last row and second row blu ray was great. There is a lot of tech in this van and it has been working flawlessly. 3/2021 update. Going on five years owning this vehicle. Hoping for ten more. Everything works, good gas mileage, very comfortable interior. Occasional transmission quirks. I took the van because the powertrain warranty is up in June. Dealer provided a loaner for us while it was being looked at. Very happy with the purchase 08/2020 update. 41,5k on odometer. Continuing to be a trouble-free vehicle. Finished moving parents, used stow and go. Very spacious. Averaging 28mpg on mixed driving. Seeing 34 mpg on highway. Have a few scratches on paint, which is a bummer, but overall, mechanically-sound. Changing my own oil at regular intervals, rotating tires, that’s it. Very pleased 2/2020 update. Recently helped my parents move to a retirement home. It’s really great for swallowing up large amount of stuff and moving it from place to place. Easy for my mom and dad to get in and out. Handles rough Michigan roads and winter conditions with no problem. Since my last update, I’ve had no reason to bring it in to the dealership. I do regular maintenance on my own. Lastly, the pearl red velvet exterior looks great when I regularly wash it. 8/2019 update. Three years in and still loving this car. Very quiet and smooth ride. It’s very comfortable for long road trips. My kids are fighting over who’s getting the car when we sell it. Some details: Corrosion on hood, dealer matched paint really well and replaced. They even detailed the car inside and out. Occasional transmission lurches, dealer replaced torque converter. No other issues. 8/2018 update. Really enjoying this car. Rides quietly and is very comfortable. Seeing 33mpg on the freeway/31mpg while towing. The red velvet pearlcoat paint looks gorgeous. Trying to keep it washed and looking good. Lots of convenient features including radio controls on the back of the steering wheel. Took care of two safety recalls without any problems. The sliding, second-row doors are making grinding noises so we are having the ball-bearings replaced. Apparently, the bearing are on back-order, so we are waiting on those. Engine and transmission are smooth and quiet. AC is cold and love the auto-temp feature. 2/2018 update. Radio replaced since last update. No reason to visit Chrysler service (and I’m picky). Only fair that I upgrade the reliability in Edmunds to 4stars. Love the way it rides and how comfortable the front seats are. Don’t love that Uconnect is a subscription service. Kids don’t use the apps on Uconnect anymore because they cannot be added to. Like I said, I’m picky. 8/2017 update. Oil change was straightforward. Oil filter is on top of engine instead of underneath. Tows my 14 foot fishing boat smoothly. Added weathertech floor mats to match interior. Only issue is radio (sound and presets are acting wonky). Dealer is waiting for new radio to come in (backordered). Spreading a wide net for a good deal. Dealer added nav, wheel group, inflatable spare, tow group, locking lugs. First minivan. First Chrysler. No problems. Ten days in. washed it already. Seen 33mph on freeway.
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