Used 2017 Cadillac XTS Consumer Reviews
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We have a limited number of reviews for the 2017 XTS, so we've included reviews for other years of the XTS since its last redesign.
XTS
Anthony Lupino, 05/26/2016
updated 06/01/2018
2016 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
57 of 57 people found this review helpful
This car is the best car that I have owned. The car rides quietly, runs great and looks great. Did I say that it produced in North America not Asia. Service just down the road with plenty of GM dealers to take care of every need. The quality of the car for the cost is excellent you will not be disappointed with the xts take a look. I've had the car for one year and it had proven to be excellent on the road in upstate New York's winter wonderland. With snows on all four wheels it will go through almost any snowy conditions. The XTS now has 27,000 miles on it and is running very well. Only routine maintenance has been preformed on the car and it is included in the price of the car so there are no out of pocket expenses in caring for this vehicle. We have taken the XTS on several long trips to the Carolina's and it gets over 30 miles per gallon while on the freeways and it is very comfortable to drive long distances. The xts has 37000 miles on it and was recently in for service for rear axle service. Was loaned a new Cadillac to drive during the service. Received excellent service from the dealer warranty is excellent. Oil changes are included with this car another great feature. Very happy with the vehicle and all of the features it offers.
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Cadillac xts..old skool cool!
James, 03/08/2017
2017 Cadillac XTS 4dr Sedan (3.6L 6cyl 6A)
42 of 43 people found this review helpful
This is by far the nicest vehicle ive ever owned! Simply put, its DA BOMB!!! Huge...Sleek...powerful...refined...super comfortable..roomy...eye catching....just beautiful! We first drove the new CT5 and really liked it, but the ride was nothing compared to the xts which we drove afterwards. Got the base model in black with black interior and dark tinted windows, it looks like the top of the line model but for much less. She drives like a dream, like floating on a magic carpet...but also handles surprisingly well for such a large car. It has tons of high tech stuff that I could care less about, but it does look nice. The other thing is very few peeps have one where I live, so its something different and special as well. Ginormous interior, but drives like a smaller car....silky smooth and I get compliments everywhere I go. And since most peeps are buying suv/cuvs now, sedans have much larger rebates...the xts is no different, with the gm card...giant gm rebates and dealer discounts, I bought this beauty for less then you could buy a new bmw 320i for...the xts is much nicer, larger, more powerful...getting 30mpg on the highway as well...only downside is slightly restricted side and rear view, put a couple of those stick on convex mirrors and your good to go! I feel like a rock star driving it and Highly recommended!
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Problems with the GM 6 speed transmissions
J B, 01/09/2017
updated 07/17/2017
2016 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
44 of 46 people found this review helpful
Buyers should be aware that Cadillac has problems with the transmissions. I read online that other owners have had problems after 100,000 miles. Mine is already hard shifting! Dealer claims nothing is wrong. Took it to a two third party transmission shops and both said that they are aware of transmission problems with the GM 6 speed transmissions. Buyer beware.
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A geezer's delight!
Chuck W, 01/02/2018
updated 01/11/2021
2017 Cadillac XTS Premium Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
17 of 17 people found this review helpful
GM apparently sells a large number of Luxury optioned XTS's to fleets. They don't have all the goodies of the Premium or Platinum Luxury editions, but they come back on the market as one year old cars dirt cheap. I considered many of them but decided we needed the extras that come with the Premium Luxury model. We were able to buy a dealer demo with only 3400 miles on it with a $20K discount. We have driven Cadillacs for 30 years but always bought used ones. This is our first new Cadillac and it is stunning. The fact that SUVs, pickup trucks, and "sport" sedans are so popular make this traditional luxury sedan a great buy. Ours is a 2017 model and I note there is heavy dealer discounting on 2018 models. If you want a luxury sedan at a bargain price compare the XTS with what you get can get for the same price. Love the adaptive cruise control. Haven't gotten up the nerve to try the auto parallel part feature. Now for the not so great. The CUE touchscreen controls are hard to operate. If someone came up with an aftermarket on/off/scroll button, every owner would have it installed. On top of being anything but intuitive, the screen retains your fingerprint every time you touch it. It looks messy and at some times of the day can actually obscure the controls. The power window controls are placed too far forward. The switch for the driver's side window should be right where your hand falls, but you tend to hit the rear window button instead. This car has more road noise than previous DTS and SLS we have owned. The Goodyear Eagle tires may be part of the problem, but you would think GM would want a quiet ride in a luxury car. One year in to ownership of this car I couldn't stand the road noise any more. I was shopping for replacement tires and was very annoyed that GM would equip a luxury car with tires this obtrusive. I drove a CT6 and decided that was what I should have bought. I am much happier with the CT6 all around. The XTS is an excellent value, but it's not Cadillac's best.
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Beautiful car/super comfortable
George Woodruff, 04/23/2017
updated 05/31/2022
2017 Cadillac XTS Platinum 4dr Sedan (3.6L 6cyl 6A)
23 of 24 people found this review helpful
Well, now we've had it for about 40k miles( in service April '17) with no problems and still are pleased with the purchase. Still original tires in very good shape. Getting upper 20s gas mileage. We went to Lexus for our last new purchase......ES350. It is also a good value. The Caddy is bigger and quieter w more features and 20K more dollars. I haven't had the Caddy very long but so far we love it. The massaging seats are a must and the driver safety features are quite useful. The adaptive cruise control takes some getting used to. It adds safety. The down side is that I approach the vehicle in front and my car slows so inconspicuously that I find myself following at the prescribed distance at 5mph slower when I don't have to. Change lanes and you're off again to the set speed.//////After 1 1/2 yr....still love the car. No problems. I still like the massage feature, but the seats are not that comfortable for me. I have an ATS also that is comfortable. The safety features make me a better driver. I like the lane departure warning and the seat vibration if I am too close to a vehicle or the garage wall. The backup lights are weak. They make you have to use the camera. The computer interface is fine and Onstar is quite useful. /////As of June '22 still in the 40k mile area, tires still good and all else stands . Only problem seems to be the radio interface. Sometimes it will not hold the station (xm) and the screen goes nutty and I have assd it w a chime. Will have it ckd soon.
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