5 of 8 people found this review helpful
No cell phones in Front Seat
By mspeach789 on
Vehicle2012 Buick Enclave Premium Group 4dr SUV AWD (3.6L 6cyl 6A)
ReviewUpdated review: I will never buy a GM Product again based on my experience with customer service and incompetent technology. How would a buyer know if you could have a cell phone or a large drink (in the cup holder) in the front seat? The service notices are not easily available to buyer. I now drive a Lexus. And behold the phone and the iPad and the laptop do not interfere with the seatbelt or air bag deployment.
The seat belt alarm keeps going off in my 2012 Enclave.
The dealer gave me a service notice ID 3120743/ 08-09-41-0071.
This states that any electronic device in the front seat or audio cords or large drinks will cause the seat belt alarm to ping.
This is NOT TO BE REPAIRED.
If you want a cell phone, iPad or audio cord in the front you have to click the seat belt.
GM can not give me any assurance that with said interference the air bags will deploy.
GM Customer Service stated "The Vehicle is designed to do that"
I don't think so.
They inadequately shielded the module and now don't want to fix it.
- Active safety
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