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Used 2020 Kia Optima Consumer Reviews

4.4 out of 5 stars
51 reviews
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We have a limited number of reviews for the 2020 Optima, so we've included reviews for other years of the Optima since its last redesign.

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Pros
Cons
5 out of 5 stars

Oh how they have come so far...

Cliff, 12/03/2019
updated 06/10/2022
2020 Kia Optima LX 4dr Sedan (2.4L 4cyl 6A)
50 of 50 people found this review helpful

My previous car was a Mazda CX-5 my lease ended and I was looking for a vehicle that was not as harsh on the road as the Mazda and still had the space. I knew that I was not going to get another Mazda because of the ride quality and the I also wanted to get my payments down. So i started my research and saw that the optima had more than exceptional ride quality. I was hesitant to go from a SUV back to a sedan but I thought, you know what let me just check it out and see. I went to my nearest KIA dealer and I test drove a Black 2020 KIA Optima LX/FE (FE is an LX but just means Fuel Efficiency). I was taken back by 1) How big the vehicle is. I am 6'0 and I had so much room in the front and I left my seating position to see how much I had behind me and I fit perfectly in the back and had so much knee room this had more interior room than my CX-5 with the exception of cargo room. 2) The standard features on an LX model is insane Blind spot monitoring, Lane assist, 8 inch display with android auto or apple car play, decent stereo, and auto headlights. very impressive. and finally the ride quality. it rides so smooth absorbs most road imperfections. the only con I found so far is that it is slightly quieter than the CX-5 it is still plenty loud especially on the highway. I found that wind noise can get a little intrusive when you are going speeds higher than 65MPH. With that being said Kia really has don a tremendous job with their vehicles. This is my second Kia Optima. the first being a 2007 Optima LX and this 2020 being my second. Its literally night and day. I enjoyed my 07 Optima but it was a bland car nothing to be proud of. something from point a to point B. But this 2020 Model is just amazing. It looks great really feels like a premium car. the materials are high quality. I am truly happy with my recent purchase and I highly recommend this car to anyone looking for a great midsized sedan for a good value. UPDATE: Still thought it was a wonderful car. However, I haven't had it for over a year now. with the birth of my child I needed something bigger. I did manage to stay in the Kia family. I traded it in for a Kia Telluride. One of the best decisions I have ever made. Love Kia!

Safety
5 out of 5 stars
Technology
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Performance
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Interior
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Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Way better than Camry

Ronald O, 06/09/2019
2019 Kia Optima LX 4dr Sedan (2.4L 4cyl 6A)
40 of 40 people found this review helpful

This was such a good option. The car practically drives itself on the highway. It’s modern and turns heads. The headlights could be better and I plan on replacing the bulb with LED headlight. The seats are comfy and the car has a nice acceleration. We chose this over the Camry and wouldn’t go back. This is way better and it has better reviews than even a Honda CRV!

Safety
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5 out of 5 stars

Very pleased

AnneL, 01/19/2020
updated 01/23/2023
2020 Kia Optima SE 4dr Sedan (2.4L 4cyl 6A)
34 of 34 people found this review helpful

I have had my Kia Optima FE(Thanks to an earlier post letting me know that means Fuel Efficient - no one at the dealer knew that) for 6 months now and am quite happy with it. I was driving a 2005 Highlander and was not sure if I would like a sedan, but the quieter and smoother ride have won me over. Apple Car Play is great. I like all the safety features it has. Around town I get 26-27mpg according to the dash info and on the highway, if there are no slowdowns or stops, 40-50mpg. Update 1/23. I am still happy with this car. No problems other that the logo on the hood has peeled.

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5 out of 5 stars

Optimal comfort

Sarah Graham, 02/02/2019
updated 02/08/2021
2019 Kia Optima S 4dr Sedan (2.4L 4cyl 6A)
46 of 47 people found this review helpful

I have owned 2 kia's previously (Optima and Sorento EX), and my daughter has owned 2, (Sportage and Optima). I can say that my recent purchase of the 2019 Kia Optima S is the best by far. A luxury car with an affordable price. It has all the latest tech upgrades and the smoothest ride ever. I got every option I have always wanted in a car for an excellent price....I coudn't be more ecstatic. Very visually pleasing, remarkably comfortable, and exceeding my expectations in every way!

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5 out of 5 stars

I feel so safe

Kenzie, 03/25/2020
2020 Kia Optima SE 4dr Sedan (2.4L 4cyl 6A)
20 of 20 people found this review helpful

I’ve never had a car that I felt so safe and comfortable driving, while still looking nice.

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