So I am just going to say this outright (and this is coming from someone that had owned 6 Fords in 13 years) this car has turned me away from Ford Motor Company. When I bought it, I traded a perfectly good 2010 Focus SE. I really wish I hadn't done that. Sure, the car is pretty fun to drive and it gets pretty great gas mileage but the transmission just puts a dark cloud over all of that. I have had it in the shop 5 times for transmission issues. Fortunately, they have all been covered repairs. One of these episodes left us on the side of the road during our Memorial Day 2015 weekend trip. Its a good thing the breakdown happened just outside of our hometown and our dealership is awesome (always gave me a free loaner). I am having issues with the transmission again and this time I am out of the extended warranty for the vehicle. According to my service advisor, the cost of repair is somewhere in the neighborhood of $1600. Along with those issues, there is a really annoying clunky sounding rattle coming from the rear door. I cannot figure out what it is. Also since almost the beginning of its life, there have been multiple rattles (seems to come from around the headliner). I am trying to get into another vehicle but the value pretty sad and I will have to roll negative equity into a new loan.
The first things buyers should know about the 2012 hatchback at least, is that the upholstery material is not water or stain resistant. I live in Florida where it rains a lot, and the water stains from getting caught in a down pour are unforgiving. The interior of my car looks like it has giraffe spots. There isn't an upholstery cleaner out there that has removed these stains. What the heck was ford thinking!! Due to the close confines of the interior, the engine noise sounds extremely loud and it makes the car vibrate to much when sitting in park. This might be a nice, first car for a high school graduate to bump around in (it's a step up from a golf cart) but for mature driver's like myself who want a peaceful, quieter ride, Big mistake!
I went to the local Ford Dealer in Dallas, GA last weekend to look at cars. I found a 2012 SE Hatchback that seemed nice enough, Ford Certified used car, great condition, 40,000miles with 100,000 powertrain and extended 36,000 mile bumper to bumper
It seemed a bit funny on the test drive, all flat terrain but was assured that was normal. Then I took it to work the first time.. on my way home it was mostly uphill
and it slipped at every time I tried to start up from a stop, rolled back at every stop and at speed would lose power and slip out like into neutral
The second day it was even worse so I called the dealer who referred me to service who said it was a easy fix and they had to reprogram the transmission with the new software released this week
dropped the car off this morning and a hour later was told it would require a whole new transmission and they have to order parts which are in short availability and could take weeks before I have my 3 day old car back..
This vehicle is all about looks and style with the only exception the great gas mileage. The suspension is sub par with problems keeping the wheels in alignment. The interior build quality is poor - the headliner is poorly constructed and is noisy. There are dash board rattles at all moderate speeds. The sound system is poor at best.
I read the reviews about the 2012 Focus before I bought it and I admit that some of the reviews about the auto tranny with the dual clutch had me worried. But when I drive this car, that dual-clutch transmission is what makes the car so peppy. For does a nice job converting the 160 horsepower into an incredibly amount of acceleration for a 4 banger. When I need to move out into traffic, I shift the auto into SPORT mode and give it gas and I am *never disappointed with how quickly this car accelerates, even at highway speeds. I'm not leaving any Mustangs or Corvettes in my dust, but I am making the Hyundai Elantra owners wonder if they made the right choice as they view the beautiful styling of my focus from behind in traffic as I pull away. And if you are worried about the transmission issues that *some people have reported (a minority of owners, not all), then take comfort in the fact that Ford's drive train warranty is 5 years and 60 thousand miles and that warranty transfers with the car. So if you buy it used, you have the warranty. Also, Ford extended the warranty on the part of the transmission that has been troublesome to 100,000 miles. If you like the car, buy it. Don't listen to the naysayers. This is my third Ford and I have enjoyed each one and had good experiences with them all.