Used 2010 Ford Explorer Eddie Bauer SUV Consumer Reviews | Edmunds
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2010 Ford Explorer - Consumer Reviews

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2010 Design Quality Problems
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Farmerswife
on

Vehicle

2010 Ford Explorer SUV Eddie Bauer 4dr SUV (4.0L 6cyl 5A)


Review

I bought my 1st NEW vehicle in January. It has been in the shop 4 times. Problems with a high pitch noise coming from the gas pedal, power steering, Vacuum intake noise under passenger side, and a loose rattling noise in dashboard. Ford Engineers say the high pitch noise and vacuum are a design problem. Service dept has fixed power steering and working on rattle, not sure what engineers are working on. I love my explorer but the noises are driving me crazy. Hope Ford Engineers can recall or fix the intake problems of the noises.


Favorite Features

Sync, Leather, Cargo Room without 3rd row up, heated seats


Suggested Improvements

Design quieter intake valve so customers do not have to deal with noises in NEW cars, Add Air Condition seats


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Transmission Problem
2 of 2 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By JMF
on

Vehicle

2010 Ford Explorer SUV Eddie Bauer 4dr SUV (4.0L 6cyl 5A)


Review

Wish I had known Ford Explorers have transmission issues before I bought this vehicle. Loved it but immediately noticed that it was shifting at the appropriate time and when it did it was shifting very hard. Also makes a "clunk" sound when coming to a stop - again the transmission. So far the only thing the dealer can tell me is that they are waiting on Detroit to acknowledge the problem. Said they had this issue with 2 previous year models as well. Contacted customer care in Detroit and was told the vehicle was "functioning as designed". What? Will try to pursue resolution under the lemon law from here. Don't buy this vehicle!


Favorite Features

Comfortable ride


Suggested Improvements

Fix the transmission problems!


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The last and best Explorer 4X4
3 of 3 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By jblakus
on

Vehicle

2010 Ford Explorer SUV Eddie Bauer 4dr SUV (4.0L 6cyl 5A)


Review

My Explorer has been on the road since 2/2011 with 16,200 miles. I got this model over the new 2011, because I want a true 4x4 Explorer. It drives smoothly and is very comfortable. The transmission is smooth in AWD and typical in high and low 4X4. The 3rd row sitting is nice to have, but I have never needed it yet .This is my second EB model and the features are better than ever. The only con is the gas mileage, but I knew about the lower mileage performance before buying it. If you want a true 4x4 Explorer, this is the model to get.


Favorite Features

The electric adjustable and heated seats are great. The sound system is very good. The interior style and finish is very well done. Many electric connections including: 3 - 12V plug-ins, 120V plug-in, powered USB, and AUX connection


Suggested Improvements

SYNC needs a major software upgrade to be truly useful. Using K&N air filter and synthetic oil seems to have given an extra 2 MPG. Info display could have been larger.


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