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We have a limited number of reviews for the 2023 Q7, so we've included reviews for other years of the Q7 since its last redesign.
Not impressed - shop around
Marie, 05/14/2022
2022 Audi Q7 Premium 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo 8A)
19 of 19 people found this review helpful
For the cost, shop around for a better vehicle. I’ve had my 2022 since December and have been back to the dealership many times. There are two beautiful panels for your technology and they DON’T work or sync. I’ve talked to 5 different people and they keep saying that it’s a glitch that they’re working on. The technology is terrible.. as I’m writing this Im staring at 2 blank screens. At this moment the screens aren’t even turning on which is a problem. I can’t access my radio, temperature control, garage door opener and cameras to name a few things. It’s also a gas guzzler. $100 every couple days. The 2019 Q5 I had was much better quality.
APPROACH WITH CAUTION
Randle James, 10/10/2021
2022 Audi Q7 Premium Plus 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo 8A)
60 of 64 people found this review helpful
This SUV is a real beauty, but… and it’s a BIG BUT… the technology employed, which truly is extraordinary when working well, is extremely unstable - failing and faulting nearly 25% of the time. We’ve had our Q7 for 6 months and it’s been back to the dealership 5 times. I know all the service advisors by name now. And no offense to service advisors, but I NEVER want to know one (much less several) by name. It’s so frustrating, because when everything is working well, you’ll never find a better experience. It’s THAT good. But man oh man, when it’s not working, nothing is more infuriating. For one of the many examples, the system is constantly “updating.” The last update - which ended up causing a return to the service department - took 5 days. 5 days of no navigation, no phone, no radio, no nothing. It was like driving a brick. A very very expensive brick.
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Almost a perfect car
t w houston, 03/23/2021
updated 09/24/2021
2021 Audi Q7 Prestige 4dr SUV AWD w/55 TFSI (3.0L 6cyl Turbo gas/electric mild hybrid 8A)
48 of 51 people found this review helpful
Love the exterior look and the interior luxury. It drives like a much smaller car. It is nimble and easy to steer. The drive is so smooth. When you are driving 90 mph it feels like 60 in a regular car. The infotainment system has a high learning curve but after you have everything customized, it is easy to live with. I wish it was available with the high-end B&O sound system, but the mid-level one sounds good but not great. It is very comfortable and everything works well. The virtual cockpit with Google Earth maps is the highlight. It is very quiet with dual pane glass on the windshield, and both front and rear windows. There is plenty of room for five adults. Adults can fit in the rear if the 2nd row seats are moved forward. The 2nd row seats fold forward a great deal making entry to the 3rd row easy. Only a few things I don't like: (1) the storage in the front is nearly non-existent with a tiny center console. (2) There is no tire gauge pressure reading. You will get a warning if a particular tire goes below a threshold but there is no numerical readout (3) There is no remote start so remote unlocking through the app. Now I have had the car for about 7 months. I still feel that it is a great car and my initial impressions were good. The reliability issues of Audi did raise its ugly head during this time. The check engine light came on after about 5000 miles. I brought it into the dealership and they kept it for 2 days and said it was fixed. But the problem recurred after a few days, and I had to bring it back in again for another couple of days. They said they had to replace a fuel pump assembly. The first time they just replaced a sensor. The second time they replaced the whole unit. It has been working fine since then. I have never had a car with such a major engine problem in such a short time. I don't know what that bodes for the future. The dealership was great with free loaner cars with free gas. Some things I like more over time: The sound system started sounding better and better as the speakers were broken in. I learned how to drive it so I could get really great fuel mileage on the highway. I was able to easily achieve 25 to 27 mpg. The cooled seats work really well. The car is built like a tank. You don't get door dings. I was involved in a minor accident due to somebody illegally driving into my lane. But the car just bounced off the other car with a couple minor scratches that are nearly invisible. Any other car I owned would have had a crumpled side panel. Things I don't like over time: The auto start-stop can be really rough, although you can turn it off. The fuel mileage in city driving is really bad especially for short trips. There I am getting under 15 mpg. Voice navigation sometimes works well and sometimes not. It depends on whether you get a good network connection with Google. Wireless charging in conjunction with wireless Apple Carplay makes the phone really hot. These are fairly minor gripes. Overall, once you drive this car, most other cars will feel inadequate and inferior.
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Malfunction and Audi takes no responsibility
Adrienne, 10/19/2022
2022 Audi Q7 Premium 4dr SUV AWD w/55 TFSI (3.0L 6cyl Turbo gas/electric mild hybrid 8A)
36 of 38 people found this review helpful
I have owned 2 Audi q7’s didn’t love either but the 2022 malfunctioned going down the road at 35 miles an hour with my 2 small kids and pre sense went off, air bags came out and nothing was hit or done for to happen. Audi will not take responsibility even with all their recalls and now I’m stuck with a car that doesn’t work and still have to pay for it. Audi is not a good company and cares less about their cuatywho pay a lot of money for these cars.
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Blank screens killing me!
Lance , 11/06/2022
2022 Audi Q7 Premium Plus 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo 8A)
10 of 10 people found this review helpful
I have had 4 Q7s and this one is killing me. The touch screen MMI is fine but the controls screen below is blank….again…..no control of air right now. Super scared to have this happen forever.
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- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
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