2018 Volvo XC90 Hybrid Consumer Reviews - 7 Car Reviews | Edmunds

2018 Volvo XC90 Hybrid Consumer Reviews

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The future of cars
Performance
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Exterior Design
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By William Mathers
on

Vehicle

2018 Volvo XC90 Hybrid T8 Inscription Twin Engine Plug-In Hybrid 4dr SUV AWD (2.0L 4cyl Twincharger gas/electric hybrid 8A)


Review

This is a fantastic SUV. Mileage around town hovers around 78 MPG with electric gas combined. On long freeway trips this drops to 35. Incredible for a vehicle of this size. The electric only range is about 18 miles. I would like to see this increased in future models. The interior is very comfortable and the exterior is gorgeous.
I had one significant reliability problem with the car battery draining after two weeks of no use. Eventually the dealer found the current leak which fixed the problem.
I really like the safety features such as the lane control and the automatic break activation system.
This car is expensive but worth it.


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Not reliable for the price tag
2 of 2 people found this review helpful
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By HLynn
on

Vehicle

2018 Volvo XC90 Hybrid T8 Inscription Twin Engine Plug-In Hybrid 4dr SUV AWD (2.0L 4cyl Twincharger gas/electric hybrid 8A)


Review

I purchased the 2018 XC90 T8 Inscription in August 2017 with most of the bells and whistles minus the upgraded sound system. I chose the hybrid mainly because of the added acceleration and the ride of the car with the air suspension package. I get on average 27mpg but have gotten as high as 40mpg in town. It would probably average in the 30mpg range if I remembered to plug it in every night. We don't travel in this vehicle and I normally put less than 10,000 miles a year on my cars. I have been pleased with the interior. It is luxurious and I find the seats to be very comfortable. I like the simple and elegant design without all of the buttons and dials. My biggest disappointment with this vehicle has been the reliability. My first incident occurred within a few months of purchase. I got a Reduced Engine Power light as I was backing out of the garage to take my son to the Dr. which was less than a mile from my house. As I did not need to accelerate over 35mph I decided to risk driving it which was, admittedly, a mistake. As I was pulling out to cross 2 lanes of traffic the car just stopped and went into what is known as "limp mode". Google this and read what other people have experienced. It is very distressing to me that a car can just lose power and stop while you are driving because of what I was later told was a software issue. I had to have it towed on a flatbed and the dealer kept it for about 4 days. They updated the software and told me the issue should be resolved. My next issue occurred last Friday. I was out to dinner and when I got in the car to drive home I got a light that said Hybrid System Failure-Service Required with an engine light on. My husband chose to drive the car home but, once again, I had to have it towed to the dealership on a flatbed the next morning. The car has just under 7,000 miles. It was in the shop M-Th. The dealership again reloaded some software which fixes the issue 60% of the time "per Volvo". Volvo requires the dealership to try this first. If I continue to have problems in the future they will probably have to replace the IGM module. As a side note, in both instances the dealership was unable to offer me a loaner and both times they had my vehicle for 4 week days. The irony hit me as both times the car was being driven away on a flatbed my husband said to me, "That sure is a beautiful car." I thought to myself, "Yes, it is beautiful when it runs.". For $75,000+, there are other beautiful and more reliable cars.


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VOLVO USA MIA IN Customer Service
5 of 5 people found this review helpful
Performance
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By latta
on

Vehicle

2018 Volvo XC90 Hybrid T8 Inscription Twin Engine Plug-In Hybrid 4dr SUV AWD (2.0L 4cyl Twincharger gas/electric hybrid 8A)


Review

The shifter knob came off. It was glued to a piece of metal. The sound system speakers rattle. The dealers do not honor the warranty. I sent emails to corporate in NJ. No one answers back. I am a disabled Veteran who needs a stable suspension. My xc90 hybrid has air suspension. I do not think it works half the time. The transmission slips. When I cut the auto off the motor fan makes a loud sound as if I was pushing on the gas in neutral. I hate I had to spend so much money through military sales to buy the auto. A lot of the components are plastic. The dealer replaced a plastic vent cover. Looks like something you get from Walmart. NOT WORTH THE BAD CUSTOMER SERVICE AND DEALER REFUSING TO HONOR THE WARRANTY. AND THIS IS HOW VOLVO TREATS VETERANS!!!


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2016 & 2018 XC90 PLUG-IN HYBRID - PROBLEMS!!!
22 of 27 people found this review helpful
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By Lynn
on

Vehicle

2018 Volvo XC90 Hybrid T8 Inscription Twin Engine Plug-In Hybrid 4dr SUV AWD (2.0L 4cyl Twincharger gas/electric hybrid 8A)


Review

This car looks luxurious outside and inside. What is under the hood is another story. It is riddled with repair issues. I have already owned two of them because Volvo bought back my first one. My 2016 R-Design version had the check engine light on when I purchased it. This recurred several more times and it took several more visits to the service shop to repair. Then, my sun roof had a major leak, which I discovered after my free shower from the Costco car wash. I had multiple issues with my temperature control systems and some repair on the fuel system, all requiring repairs. Each repair, always took a minimum of 2 days (and those were rare). Most repairs took 5 business days, so I didn't have use of my car for well over 30 days. It only had 15,000 miles when they bought it back. There were two issues they couldn't figure. The seats would squeak when going over a small bump in the road (it sounded like nails on a chalkboard). I had major issues pumping gas. At certain gas stations, the pump would keep clicking off, so I couldn't tell how much gas was in the car. One time, it wouldn't allow me to pump gas at all. It just kept clicking off. I really liked the features of the car, so after Volvo bought back the 2016 I purchased two model years later, the 2018 XC90 T8 Inscription (also a plug-in hybrid). I have owned it several months and at 3,400 miles my check engine light came on. It has BEEN IN THE SHOP ONE WEEK SO FAR! The thermostat needs replacing (please note the temperature control system issues on my 2016; shame on Volvo for not fixing this huge engine design flaw!). The only trouble is the part is back-ordered!!! The estimate for the part being available for purchase it another week and then about 8 days after that they should have it in the shop. This REPAIR ESTIMATE ON MY BRAND NEW VEHICLE IS A MINIMUM OF 2 WEEKS, MORE LIKE 3 WEEKS IF I'M LUCKY. As for the gas pumping issue... It seems to have improved some with the newer XC90, but it IS STILL AN ISSUE VOLVO! Furthermore, my seats are starting to squeak too! IF YOU WOULD LIKE TO BETA TEST A LUXURY SUV AND PAY FULL PRICE, THEN THIS IS THE SUV FOR YOU. If you have a life and don't have time to spend bringing your vehicle to the dealership, then I suggest buying from a different brand.


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Unexpectedly Exceptional
8 of 10 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Ryan Taylor
on

Vehicle

2018 Volvo XC90 Hybrid T8 Inscription Twin Engine Plug-In Hybrid 4dr SUV AWD (2.0L 4cyl Twincharger gas/electric hybrid 8A)


Review

The luxury options on this vehicle place it among the top auto manufacturers. The interior design, and every element, has been so thoughtfully crafted around the driver, it is hard to believe that more people have not discovered Volvo. They really have stepped up to win with this one. The quality of materials would be on par with Bentley! I love the mix of leather, wood (with a matte finish), chrome dressings, all highlited with LED accents. Although the shiny black plastic area tend to collect fingerprints easily, which is why they supply a cleaning cloth (which you will use often). The seats are incredibly comfortable, with heat, cooling and a massage option that you will wonder how you ever lived without! Even the second row seats recline and are super comfy. The built-in child booster seat is convenient for when you have family or guests. The $3200 Bowers & Wilkins audio system is like being in a live concert, where, when you turn up the volume, you hear every detail in crisp clarity without it hurting your ears. If you love music, this could alone be reason enough to buy this SUV. I chose the hybrid option, which when you lease, you save the $5k California Rebate off the purchase price (as opposed to getting a tax credit when you purchase). I love that I can plug it in and get 15-18 miles of gas-free driving. It adds extra power that makes this 6600lb car move very fast. I also love that it drives completely silent on the Pure or hybrid mode. To me, this was worth the additional price. The instrument display is great and the main 9” Sensus central display is so easy to use and again, really thought through. It is so sensible and user friendly, I am very impressed. Apple CarPlay works great, as does the Bluetooth option. The XM radio is amazing and it has a Spotify app that uses the AT&T modem, if you sign up for data service. I’m using the trial and have had a few issues with it buffering, as there is no option to download a playlist, like you can on a phone. I think that I will probably just use my iPhone with Spotify instead of paying for another device ($10/20 per mo). One last note, the safety features are the best available. I love the auto steering that helps you stay in your lane during normal everyday driving. It watches the road lines and applies corrective steering automatically if you start to drift. The heads up display is great too. It gives you a warning if you are driving too close, or if it senses a forward collision (which It sometimes falsely does on curvy roads). It displays the current speed limit and warns you if you drive faster (you can adjust the warning speed too). These features help you to be a better driver. Overall I’m so impressed and happy with my purchase. I sold my Porsche 911s to buy this vehicle and I would never go back! I also, love that there are not tons of these cars on the road and when friends hear I bought a Volvo, they don’t have any idea how amazing it is. Everyone already knows that Volvos are the safest cars in the world, they just don’t expect them to be this exceptional.


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