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Used 2014 Mercedes-Benz Sprinter Consumer Reviews

3.4 out of 5 stars
16 reviews
2

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We have a limited number of reviews for the 2014 Sprinter, so we've included reviews for other years of the Sprinter since its last redesign.

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Pros
Cons
3 out of 5 stars

feeling screwed

danny, 02/25/2018
2013 Mercedes-Benz Sprinter 2500 170 WB Passenger 3dr Van w/High Roof (3.0L 6cyl Turbodiesel 5A)
13 of 13 people found this review helpful

bought it used under 45000 miles problems from day 1 leaking rear heating core ,intermitant turbo loss trans issue no high idle module damn thing hates being washed alwayes some new dash light on after it gets wet !

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Reliability
1 out of 5 stars
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1 out of 5 stars

Don't waste your money

Fed, 09/30/2018
2010 Mercedes-Benz Sprinter 2500 170 WB Cargo 3dr Ext Van w/HR (3.0L 6cyl Turbodiesel 5A)
12 of 13 people found this review helpful

The van is always in the shop . No one but Sprinter dealer will look at. The dealer in Iowa City, IA is help less likes to just throw expensive parts at it. I have 2 Sprinters and they make great storage sheds, not for driving.

Safety
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

150,000 miles

KTC, 03/16/2020
2013 Mercedes-Benz Sprinter 2500 144 WB Passenger 3dr Van (3.0L 6cyl Turbodiesel 5A)
7 of 7 people found this review helpful

If you are buying a MB Sprinter 6 cylinder diesel for city driving buy a four cylinder. I have had Ford, Chevrolet, Dodge,Toyota,Chrysler Van's and trucks By far Mercedes Benz Sprinter 2500 length 144 by fr has been the best vehicle we have owned. Over the past 7 years the cost for Maintance at the delray and outside the dealer has been $10,000.00 . The cost for oil changers, def system change ( under warranty) Brakes, belt change , inside heater/ cooling blower, shocks, the rods, new stereo. That is all that has been repaired or replaced in 7 years. We have driven this vehicle in 10 states pulling a trailer at 70 miles an hour. Service e your Sprinter at MB Dealers and the Van will last!!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Worst Investment Ever. Sprinter is a Money Sucker

AR, 07/05/2017
2010 Mercedes-Benz Sprinter 3500 170 WB Cargo 3dr Ext Van w/HR (3.0L 6cyl Turbodiesel 5A)
20 of 23 people found this review helpful

Where do I begin. The Radio is a possessed and worthless waste of space. Battery Drains, Stops working for no reason, Finally just had to pull the fuse and ride silent for the last 6 months or so I owned it. DEF/DPF issues: These engines and system has never gotten the bugs worked out. Oil recommended my MB specs (read: required) cannot handle the 1200 degrees that the engines put out to try and "burn off" the soot. These engines eventually destroy themselves from the inside out. EGR valve clogs, DEF tank sensors, N0x sensors fail, and once this starts it is THOUSANDS of dollars in repairs. Ranging from about $1,100 to up to $6000. The OM642 Engine is said by some "A Ticking timebomb" if it doesn't fail.. it will most certainly drain your wallet and your desire to continue to want to own it. Speaking of Service: Regular Mercedes dealerships want NOTHING to do with these. They don't want to service them. I had diehard diesel mechanics who refused to work on my Sprinter. On a Sprinter Forum.. people have mechanics just throw parts at problems to the tune of thousands of dollars- to not actually fix the problem.. and they suggest driving your sprinter to Golden Colorado to have a guy repair it- I'm SERIOUS! Lightbulbs: I changed nearly every lightbulb on this van. Felt like it was a full-time job. The headlights will blow if you hit a bad pothole. Advice by diehards "Just carry spares." Speaking of what to carry with you- suggestion is to carry a scanner with you at all times to diagnose problems. Why should I have to carry a scan tool with me to drive daily? That is ludicrous! I sold my Sprinter 2 years to the day and only put 14,000 miles on it when I owned it. The longest I went without a "Check" light on the dash was 21 days! I thought I was buying quality, I had hoped to run it to 500,000 Miles! It started its "Death Cycle" at around 165K. I feel bad for the person who bought it from the dealer I traded it into. They have nothing to look forward to other then other than DEF/DPF problems and costly repairs in the THOU$AND$ in the very near future.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Best Family Van Ever

Dave D, 04/27/2010
2010 Mercedes-Benz Sprinter 2500 144 WB Passenger 3dr Van (3.0L 6cyl Turbodiesel 5A)
15 of 17 people found this review helpful

We purchased our standard height, 144 WB Sprinter to accomodate our family of 8. Let me just say this is an outstanding vehicle. We purchased it based on the SAFETY and comfort features that MB offers. Also, there is a good 2-3 feet behind the 3rd row, which provides ample space for stollers, and groceries, and suitcases without having to remove the 3rd row. Driving is very comfortable and my petite wife doesn't feel lost behind the wheel on the road. It feels like you are driving a car and you get no hint of the size of the van...until you go to park it. The 144WB is big without being too big and still fits in a parking space, although you take ever last inch of it. A great, great van.

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