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Used 2011 Mercedes-Benz Sprinter Consumer Reviews

2.7 out of 5 stars
9 reviews
2

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We have a limited number of reviews for the 2011 Sprinter, so we've included reviews for other years of the Sprinter since its last redesign.

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Pros
Cons
1 out of 5 stars

Worst Investment Ever. Sprinter is a Money Sucker

AR, 07/05/2017
2010 Mercedes-Benz Sprinter 3500 170 WB Cargo 3dr Ext Van w/HR (3.0L 6cyl Turbodiesel 5A)
20 of 23 people found this review helpful

Where do I begin. The Radio is a possessed and worthless waste of space. Battery Drains, Stops working for no reason, Finally just had to pull the fuse and ride silent for the last 6 months or so I owned it. DEF/DPF issues: These engines and system has never gotten the bugs worked out. Oil recommended my MB specs (read: required) cannot handle the 1200 degrees that the engines put out to try and "burn off" the soot. These engines eventually destroy themselves from the inside out. EGR valve clogs, DEF tank sensors, N0x sensors fail, and once this starts it is THOUSANDS of dollars in repairs. Ranging from about $1,100 to up to $6000. The OM642 Engine is said by some "A Ticking timebomb" if it doesn't fail.. it will most certainly drain your wallet and your desire to continue to want to own it. Speaking of Service: Regular Mercedes dealerships want NOTHING to do with these. They don't want to service them. I had diehard diesel mechanics who refused to work on my Sprinter. On a Sprinter Forum.. people have mechanics just throw parts at problems to the tune of thousands of dollars- to not actually fix the problem.. and they suggest driving your sprinter to Golden Colorado to have a guy repair it- I'm SERIOUS! Lightbulbs: I changed nearly every lightbulb on this van. Felt like it was a full-time job. The headlights will blow if you hit a bad pothole. Advice by diehards "Just carry spares." Speaking of what to carry with you- suggestion is to carry a scanner with you at all times to diagnose problems. Why should I have to carry a scan tool with me to drive daily? That is ludicrous! I sold my Sprinter 2 years to the day and only put 14,000 miles on it when I owned it. The longest I went without a "Check" light on the dash was 21 days! I thought I was buying quality, I had hoped to run it to 500,000 Miles! It started its "Death Cycle" at around 165K. I feel bad for the person who bought it from the dealer I traded it into. They have nothing to look forward to other then other than DEF/DPF problems and costly repairs in the THOU$AND$ in the very near future.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Best Family Van Ever

Dave D, 04/27/2010
2010 Mercedes-Benz Sprinter 2500 144 WB Passenger 3dr Van (3.0L 6cyl Turbodiesel 5A)
15 of 17 people found this review helpful

We purchased our standard height, 144 WB Sprinter to accomodate our family of 8. Let me just say this is an outstanding vehicle. We purchased it based on the SAFETY and comfort features that MB offers. Also, there is a good 2-3 feet behind the 3rd row, which provides ample space for stollers, and groceries, and suitcases without having to remove the 3rd row. Driving is very comfortable and my petite wife doesn't feel lost behind the wheel on the road. It feels like you are driving a car and you get no hint of the size of the van...until you go to park it. The 144WB is big without being too big and still fits in a parking space, although you take ever last inch of it. A great, great van.

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5 out of 5 stars

Freightliner 3500 Dually

Sprint2010, 05/29/2019
2010 Mercedes-Benz Sprinter 3500 170 WB Cargo 3dr Van w/HR (3.0L 6cyl Turbodiesel 5A)
3 of 4 people found this review helpful

I have a 2010 freightliner Sprinter 3500 dual rear wheels 170 WB Cargo van I have almost 220,000 miles on it. I love this vehicle it runs great. I have had to replace some sensors and other parts but most of it is traditional maintenance that happens over the nine-year period. I use mine for a home remodeling business. I find my fuel economy around 18 to 22 miles per gallon. There are definitely some hiccups with sensors Etc, but I don't find it any worse than my Ford 2011 F350 Diesel. I will say driving on the highway at around 70 75 miles per hour during a windy day you can really get blown around. But I think that would be the case for any vehicle that large.

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2.75 out of 5 stars

complete electrical power loss

fredtboy, 05/16/2011
2011 Mercedes-Benz Sprinter 2500 170 WB Cargo 3dr Van w/HR (3.0L 6cyl Turbodiesel 5A)
17 of 136 people found this review helpful

After buying this vehicle new off the dealer lot. after only 6 days on the road I experianced a complete power loss to the vechicle. was 200 mi from home. roadside assistance took 4hrs to approve me for 100% $$ towing back to my dealeer in Reading PA. They had the vehicle all day and still could not find the source of the problem..If they can not find the source of the problem do they expect me to take back the vehicle and wonder when and where it will happen again!..I think not. Will update as soon as I find out ..

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