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Used 2014 Mercedes-Benz CLA-Class Sedan Consumer Reviews

4.0 out of 5 stars
25 reviews

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5 out of 5 stars

Sporty Glammobile

Ms. Marie, 07/28/2016
2014 Mercedes-Benz CLA-Class CLA250 4dr Sedan (2.0L 4cyl Turbo 7AM)
3 of 3 people found this review helpful

Awesome sporty look/feel without the sport car cost! Just right for a single, young Glammother with an occasional car seat riding passenger! Downgrade in size and other luxuries from my C300 but, great on looks and gas economy. Buying with Edmunds' incentives made the deal even better! The $200 gift card looks good in my "new to me" car!!!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Thoughts after six months.

John Haapala, 07/26/2018
2014 Mercedes-Benz CLA-Class CLA250 4dr Sedan (2.0L 4cyl Turbo 7AM)
3 of 3 people found this review helpful

Purchased with 35k, and put 20k on in six months. Car is hands down the sportiest, best driving 4 cyl. vehicle I've driven. Turbo makes a big difference. Engine rumbles like a performance vehicle even at rest. Car is stiff and ride is not near as comfy as my cruiser class E350. There is a vibration at the seat belt adjuster on rougher roads. Paddle shifters make driving more fun and interactive. In sport mode car is lots of fun to drive. In economy mode still fun but geared lower. With supreme gas in economy mode I am getting 42 mpg on the freeway. I like the simpler trim on the CLA - less to chip or peel off (as in E350). Seats have dynamic lumbar support. Plenty of room in the back seat for two average sized passengers. Lots of headroom. Most of the complaints I have seen about this car strike me as written by people who have not taken the time to learn how to drive this car. It is a novel car with greater opportunity to control your driving experience than typical sedans. I'm a fan of the ride and I love the mileage! Biggest complaint - stiff ride. Biggest surprise - high speed performance.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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2014 Mercedes-Benz CLA-Class for sale near you
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3 out of 5 stars

Danger! Danger!

P. Hickmon, 12/07/2015
updated 12/09/2016
2014 Mercedes-Benz CLA-Class CLA250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)
11 of 16 people found this review helpful

I bought my Red 2014 CLA 250 in November 2014. I loved it in spite of the fact that it was a low-end luxury vehicle that sounded like a tractor. I always have head turns and compliments. Now, not so much. A few weeks ago it just stopped on one of the major intersections. The warning said something like" "Inoperable, pull over when able and consult the owner's manual" If the traffic had been as busy as usual I could have been killed or seriously injured. I rolled across the intersection into a parking lot. Cut the car off and back on. It started back up like nothing had happened. I took the car into the dealership and was told that they had to update the software. What?! They gave me some additional "cockamamy" excuses but nothing that mattered to me. After the last tire rotation my car roars like a lion. The tech said that it will get better after driving a while or they can change the tires back. Really?

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Red Ryder rides off into the Sunset

sumgai, 06/16/2014
updated 06/27/2019
2014 Mercedes-Benz CLA-Class CLA250 4dr Sedan (2.0L 4cyl Turbo 7AM)
11 of 19 people found this review helpful

April 2019 The CLA is sold at the behest of my wife, for whom it was purchased. Price paid incl tax tag and $899 prepaid 4 year maintenance $35000 Sale to Carmax $15,500 they marked it up to $20,998. 27,000 miles, no other costs of ownership for 5 years. one battery (free) one dirty electrical plug repair (threw a cel) free. MB plan to wow us to buy a more expensive Benz: fail. Will never buy another. It's not that MB is bad, it's just every other car maker has upped their game, and provides more car for less money. Example: We bought a new Z06: $83k for a car that MB wants twice as much for, to provide the same performance. Der Preis ist zu Teuer. December 2018 I recently bought a new 2018 RAV4 Adventure on 20% clearance pricing. Cheap, yet it has sound deadening front windshield glass, passenger standing height chair seating, plenty of sound deadening material inside so the rear hatch does not sound like a bass drum, gearing which gives it zip for interstate passing, a real sunroof that opens/closes inside the roof, and, most importantly for crazy mean streets driving: it has a rearview camera, adaptive cruise control, collision avoidance warning, blind spot monitoring, and reversing sonar warning for idjits that pay no attention to your reverse lights. It is quieter than the CLA250, music sounds better. It has AWD with locking center differential for real 4wd capability. The RAV4 has a port injection motor, which cleans the valves in the engine; the CLA250 has a direct injection (DI) motor, which does NOT clean the valves in the engine. DI will start degrading performance due to crud buildup on the back of the valves starting around 60,000 miles (out of warranty), and it is expensive to clean the valves by the dealer. The RAV4 is not as sporty handling as the CLA, but I now have a C7 Vette replacing the C6 Z06 for the twisty bits anyhow. The RAV4 is simply a better car than the CLA, and cheaper. Fit and Finish from this Canadian built Toyota is better than the Hungarian built CLA250. The CLA gets better real mileage, 33 mpg vice 25 mpg for the RAV4 (a heavier car with full-time AWD.) The CLA will soldier on, it is my wife's car, but even she prefers the RAV4 for our many trips between FL and Va. Sorry MB, you rested too long on ancient laurels. Ratings moved from Outstanding to average for the CLA 250; I've now seen better for less money. Didn't intend to diss the CLA, but Edmunds asked me to update my review. June 2018. Took me four years to realize the rear seats folded, more convenience, ha ha. December 2017 Had some laps this period, 2 one thousand mile in a day trips round-tripping between va and fl. Big Red, its stablemate, (a Tundra which only gets 14-15 mpg) was not needed for hauling so we used the CLA. 37 mpg whoo hoo! scoots along i95 at 77mph just a sippin that gas. no scheduled or unexpected service visits. I see the car is still dissed by the press. I won't pretend my words will change anyone's opinion. But a smart feller might look through the press fog of FUD and see a bargain in a used CLA 250, especially with the MB extended used car warranty and maintenance deal! We are keeping ours. June 2017 It's a Benz, as reliable as all the other 3 pointed stars our family has owned since 1962. It is the only Benz i've ever wanted to take to a track and toss it around. Just feels like a go-kart, close to the road and one with it. We love it! Cons: Turbo lag causes slingshot effect. push the accelerator, nothing, then thuwack! color me gone. Tire of having to switch off the auto engine turnoff feature at stoplights. Just another form of lag from a start. Manual hood strut is really chintzy on a $30K+ car. Proximity sensor too sensitive - Goes off too often when I am driving - My wife says "what was that?" I say it is just the car bitching at my driving. I don't need both a wife and a car criticizing my driving! Ate a battery after 1.5 years, replaced with free MB roadside assistance under warranty. Have to turn off the auto wipers...in Fort Lauderdale you get a coating on the car from a combination of sea air and near 100% humidity. At night when it gets cooler you get condensation on the car, which the sensor interprets as rain and activates the wipers: big streaks of goo on the windshield until you use the washers to clean. And whats up with that screen? It is like Mercedes engineers said "Ve haf to have a screen like all other cars, but ve don't know vat to do with it!" I get more information from the DIC between the instrument pods. Radio is a PIA to program or even search/scan for HD stations. Missing? Rearview camera which was only a part of an expensive upgrade option in 2014. But it's a small car so no expanse of sheet metal unseen without a camera. Are these game changing complaints? No, these are simply nits I'm picking in a near perfect car for us.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

I no longer own any MBZ!!

Carl Hawthorne, 02/15/2017
updated 08/19/2019
2014 Mercedes-Benz CLA-Class CLA250 4dr Sedan (2.0L 4cyl Turbo 7AM)
2 of 2 people found this review helpful

Is not comfortable for large people! Car llines and looks are spectacular, looking more like a high priced high performance car. I have had more positive comments regarding the look of this car than car I have have ever owned! Best Buy for your buck!! Thanks

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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