Used 2023 Mazda CX-5 SUV Consumer Reviews
I love my new car!
If no one told you the type of car you were test driving, you would think this was a luxury vehicle. You have to see it to believe it! It has all of the bells and whistles!
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My CX-5 Carbon A Bit of Buyer Remorse
Purchased a vehicle for a new job I onboarded and did a ton of research on reliability and overall value in my budget range. I did make a mistake and bought this in the evening and did not realize the stitching on the leather seats is hot pink so I took some heat from the wife! Vehicle is really sleek and rides nice albeit firm but I am good with that. It was supposed to have Bose but they gave me a factory deduct which was a downer. Seats and interior are luxurious and comfortable however the seats seem a bit short in length and the adjustments do not allow enough tilt up in the front of the seat so I feel like I am sliding. It is a tighter fit interior more designed like a cockpit. Honestly is rather simpleton and the dial controls for the infotainment take some getting used to and no Sirius XM offering although I can do so through Apple Play, not sure why they did not incorporate this. The console is a big negative, it to short in length and the USB plug-ins are hard to reach. They have a very small tray holder which is pretty useless and not very deep. I can keep my hand sanitizer in it but that's about it. They should have put the USB plugins under under the dash. One item that makes the vehicle feel cheap is the fuel door believe it or not, once you unlock and open it, it is just flimsy, no drag on it. I went to put fuel in while is was fairly windy and it blew the fuel door shut, a real pain. The vehicle rides nice and it is quiet on the highway. For me it accelerates fine but i suppose if you prefer more pep, fork out for the turbo. The gun metal gray is a hot color and with black 19" wheels it looks great. I like the vehicle but there is just something overall missing for me. While the interior is luxurious it seems a bit generis in an odd way. I was in a hurry to get a vehicle to start this job and I should have taken more time to test drive others. It is a nice vehicle but again, there are little things that are missing. Plain white dash dials, nothing digital except the tiny flat panel.
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- 2.5 S Select 4dr SUVMSRP: $23,47212 mi away
- 2.5 S Select 4dr SUVMSRP: $24,99814 mi away
- 2.5 S Preferred 4dr SUVMSRP: $22,3342 mi away
Sliky Smooth from Day 1
I had a 22 Carbon Edition which was one of the first that model year with new transmission tweaks etc and it had some kinks in the transmission software , which i discussed in that review and at 20K traded it in for a 2023 CX-5 Premium with Bose speakers , Paddle Shifters, Analog Instrument Cluster , +50 Mile range ,smaller grill , still has 19" rims but different style . This car suited us better as we picked Rohidium White which is Mazdas only color costing an additional $599 - Has a pearl tint to it . So the vehicle was much lower key and drew less attention . We Liked that - Most of all it seemed that Mazda had spent time making sure the 6speed transmission was like silk in shift transitions , amazing really even from day 1 not broken in , the whole vehicle compared to the 22 was just , more refined , the engine was smooth even with regular gas , and the suspension was clearly in my opinion different/ better. It was solid , and firm , the whole vehicle seems to be one well put together ride - Like no other Mazda Ive driven - I like my old GT3 Hatchback from 2010 but thats like a go cart -- different animal - The CX5 is German-esque in solid handling and power delivery- giving me the sense that I knew what it would do with confidence and I needed to learn how to get the most out of it which is and was fun. Its fun to drive - lots of fun ! Pin drop quiet inside even at freeway speeds. I dislike the infotainment system which is confusing having to much stuff in one place and its confounding --I wish I had a radio with a simple dial -- yes it has that setting , but requires many pathways - yikes - Mazda builds an unbelievable vehicle interior as well - Ive had many German vehicles and I must say this is right there and better in many ways -- Its hard to believe for the $$ - Its so good that the infotainment system is forgotten - Its that good - There is nothing in its class or the next that comes close - I looked at the Rav4 - and well - you look and drive it -My big love of Mazda comes from the fact that they are a lone company that still makes a traditional car and took it to the apotheosis of engineering possible to compete with high mileage hybrids - They still make a real combustion engine only , with a real 6 speed transmission ,,,not CVT , No Hybrid , Just the real deal - and its reflected it the cost - Mazda Made the skyactive system efficient by building an engine thats built like a diesel with a 13:1 compression ratio and cylinder deactivation which you can watch on the screen - Its extremely reliable and the 2 outside pistons stop burning gas and the 2 inboard are powering the vehicle at high freeway speeds, no hiccups ,totally unnoticeable except in gas mileage which all CX5 only come in 4WD and even then I can get 32-35mpg on flat freeways and thats very good ! Some people want a Hybrid , so we will see, personally I dont think paying another 25-30K for a hybrid dosent make fiscal sense in $/mile savings overall- , Mazda may be suffering from a bit of an identity crisis , as it was once a boutique car company in which no two models even looked like they were made by the same company , As if there were designers who had free rein to craft each car as they saw fit -- Then 2013 - They all got a grill thats the same and they all have similar cosmetic traits to bond the vehicles to Mazdas brand - I think they need to decide... are we a " sports car " company or a luxury sport or luxury company ? I think Mazda needs to define itself and get the word out -- Few people are aware of Mazdas and their reputation , and now the first year they took #1 in reliability over Toyota ! Thats Huge , But Toyota sells about 2 Million units in the USA and Mazda around 300K so about a 1/10th+ as many cars - So the CX-5 is great for a two people with a dog , or one or two kids , But could be tight with 4 big adults and 5 medium would be also tight -- but I dont want it any bigger - I think the buyers dont either - Its a winner green flag to checkered flag !!! I wish Mazda would build the turbo CX-5 with a stick shift -- would sell out - If you like traditionally built vehicles without batteries and electric engines --Get a Mazda --as soon they wont have them anymore either - my opinion of course
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A nice Mazda
The Mazda CX-5 is a well built, nice handling car. It is easy to drive and handles city streets and highways equally well. The interior is well designed with an easy to read dashboard instrument display - I have the analogue display. The seating is comfortable and there are adjustments for legroom, height, lumbar support, and the steering wheel. The cargo capacity is typical for a vehicle this size. The Mazda Connect feature offers many options for entertainment, bluetooth, and so on that are too numerous to mention. You can use your cell phone for GPS, music streaming, etc. The Mazda Connect display screen is large and easy to see without diminishing the view through the windshield. The backup camera activates when reverse gear is selected, giving a good view of the area behind the car. There are alerts for objects in the vicinity of the car - blind spots and so on. I gave this car 4 stars (I would give it 4.5 stars if I could) because I have some very small critiques. First, the break and accelerator pedals are close to each other and take some getting used to. The only other very minor issue is that there is no clock displayed unless the Mazda Connect feature is on. It would have been nice to have a separate clock display that turns on when the car is started. As I mentioned, these complaints are small ones as my overall experience with the CX-5 has been excellent. I am very happy with this car.
Great car, infotainement system needs improvements
I bought another CX-5, so I like a good enough. Quite ride, enough power without being forced into a turbo. But why on earth is the infotianment center not touch screen. The various knobs do the job, but fast forwarding a book on MP 3 in nearly impossible. Also the dash gauge could use an option to show speed digital as so many other do. Power heated seats are great and 2 setting memory for the seat at this low a trim is amazing and a buy reason for me.
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