2020 Mazda CX-5 Review
Price Range: $16,925 - $26,998





+211
Great
8.1
out of 10
edmunds TESTED
The redesigned 2020 Mazda CX-5 remains one of the best compact crossovers around. It offers a high-quality interior, exceptional handling skills, an intuitive tech interface and a competitive price. It comes up just a bit short in terms of rear passenger space, cargo capacity and fuel economy, but overall it's an outstanding vehicle in its class.
2020 Mazda CX-5 Review
by the Edmunds Experts
What's new
- Improved noise reduction
- Advanced safety features are now standard
- Other revisions to standard and optional feature availability
- Diesel engine no longer available
- Part of the second CX-5 generation introduced for 2017
Cost to DriveCost to drive estimates for the 2020 Mazda CX-5 Sport 4dr SUV (2.5L 4cyl 6A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.91 per gallon for regular unleaded in Oregon.
Monthly estimates based on costs in Oregon
$176/mo for CX-5 Sport
CX-5 Sport
vs
$202/mo
Avg. Midsize SUV
See Edmunds pricing data
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Reliability Ratings by RepairPal
4.5 out of 5 stars4.5/5Excellent
#4 out of 32 among Midsize SUVs
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
The average total annual cost for unscheduled repairs and maintenance across all model years of the Mazda CX-5 from 2008-2022.$402/yr
vs. $485/yr
for Average Midsize SUV
for Average Midsize SUV
Frequency
The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).0.72x/yr
vs. 1.18x/yr
for Average Midsize SUV
for Average Midsize SUV
Severity
The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).8.1%
vs. 13.5%
for Average Midsize SUV
for Average Midsize SUV
powered by RepairPal Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.
Mazda CX-5 Reviews
Owner Reviews
5(75%)
4(12%)
3(7%)
2(1%)
1(5%)
Most Helpful Owner Reviews
Trending topics
Fun to drive and excellent value
5 out of 5 starsPeter B, 02/11/2020
2020 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
Traded in a high mileage ‘15 Forester and couldn’t be happier with the CX5. I got the Touring with the option package which includes the sunroof, power lift gate and Bose. I immediately took it on a 1600 mile trip from DFW to ATL and back. Its a comfortable car for long trips with great road feel. I was always cruising at about 75 to 80 mph and it never felt sluggish or underpowered. …
Mazda CX-5 Signature is worth every penny.
5 out of 5 starsJack S, 02/01/2020
2020 Mazda CX-5 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
The Signature model CX-5 has excellent turbo performance and acceleration, and intelligent cruise control that start and stop automatically at stoplights, with sign recognition even and 360 degree cameras to view all around the car for parking and passing. Apple play allows me to play my 2500 songs with no problems and it knows when to auto-connect when I enter the cabin. The sound … system rocks. The driver's seat adjusts up, down, back, forward, with lumbar and multiple pre-sets. On the road, the car is quiet and corners great! I have nothing but praise for my CX-5 Signature so far! I got silver for the fact that my last silver car (a 2003 PT Turbo) had no parking lot damage after 15 years of parking lots! I couldn't be more pleased with the looks and performance so far. Gas mileage is not super while most of my driving is just around town but I plan a freeway trip from L.A. to San Francisco to see what kind of mileage it can have on the open road, while with Turbo power we can still run it on regular or use premium for even more horsepower in Sport mode. Handling is great! The steering wheel is adjustable and extendable. The interior of my car is refined with wood accents, USB access, and I am still learning all the bells and whistles, including keyless entry, with multiple driver seat adjustment settings. This 2020 Mazda CX-5 Signature is the best SUV I have ever owned. I do not work for Mazda, but am a retired telecom field manager who spent 40 years on the road across the US. This car is luxurious! It is a long term investment as my reward for saving so long for a new car. I bought my wife one, too! So far service has been great, too!
The best in the segment!
5 out of 5 starsRaul B, 07/16/2020
2020 Mazda CX-5 Grand Touring Reserve 4dr SUV AWD (2.5L 4cyl Turbo 6A)
Very comfortable riding, handling, and response. The interior is beautiful, as well and the exterior design. Good visibility and lighting. Good sound system. Its up to date electronically. And I love how fast the suv could be when I need to. I have no remorse at all in this purchase! Number one suv in its segment for sure! If I would add something, it would be just one thing: a panoramic … sunroof. I love my Mazda
Sporty SUV
5 out of 5 starsOntario , 03/24/2020
2020 Mazda CX-5 Grand Touring Reserve 4dr SUV AWD (2.5L 4cyl Turbo 6A)
Excellent over all. It is a sports car with practically. Sharp brakes, execellent steering, great pickup, smooth transmission and nice ride. I would like Mazda to make it a bit larger and seat can use more thigh support. I also got a good discount. Still the best in this category. It was this or the 2020 escape sel with 2 litre turbo. Nothing else could match these 2 SUV. The escape … driving dynamic are similar but the Mazda interior is better. On a trip to Florida I Average 33 mpg. Still loves it. I would still buy this SUV. Some improvement would be a longer seat for thigh support,
2020 Mazda CX-5 videos
The Best SUVs for 2020 & 2021 — The Top-Rated Small, Midsize, Large, Luxury SUVs and Crossovers
SUVs are the most popular vehicles on the road today, and they come in all shapes and sizes. In this video, Carlos Lago breaks down the best SUVs for 2020 and 2021. With so many models to choose from, it can be a little overwhelming trying to find the perfect SUV for you and your lifestyle.
2020 CX-5 Highlights
Sport
Base MSRP Excludes Destination Fee | $25,190 |
---|---|
Engine Type | Gas |
Combined MPG | 28 MPG |
Cost to Drive | $176/month |
Seating | 5 seats |
Cargo Capacity All Seats In Place | 30.9 cu.ft. |
front wheel drive | |
Warranty | 3 years / 36,000 miles |
Safety
Our experts like the CX-5 models:
- Smart Brake Support
- Sounds an alert and applies the brakes when it detects the risk of an imminent front crash.
- Lane Keep Assist
- Provides gentle steering guidance to prevent you from inadvertently drifting out of your lane.
- Rear Cross-Traffic Alert
- Alerts the driver to vehicles approaching from the rear when, say, reversing from a parking stall.
NHTSA Overall Rating
5 out of 5 starsThe National Highway Transportation Safety Administration offers independent analysis.
- Frontal Barrier Crash RatingOverall5 / 5Driver5 / 5Passenger5 / 5
- Side Crash RatingOverall5 / 5
- Side Barrier RatingOverall5 / 5Driver5 / 5Passenger5 / 5
- Combined Side Barrier & Pole RatingsFront Seat5 / 5Back Seat5 / 5
- RolloverRollover4 / 5Dynamic Test ResultNo TipRisk Of Rollover17.4%
IIHS Rating
The Insurance Institute of Highway Safety uses extensive crash tests to determine car safety.
- Small Overlap Front Driver-Side TestGood
- Small Overlap Front Passenger-Side TestGood
- Moderate Overlap Front Test – OriginalGood
- Moderate Overlap Front Test – UpdatedNot Tested
- Side Impact Test – OriginalGood
- Side Impact Test – UpdatedGood
- Roof Strength TestGood
- Rear Crash Protection / Head RestraintGood
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