2020 Mazda CX-5 Review
Price Range: $14,999 - $26,998
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The redesigned 2020 Mazda CX-5 remains one of the best compact crossovers around. It offers a high-quality interior, exceptional handling skills, an intuitive tech interface and a competitive price. It comes up just a bit short in terms of rear passenger space, cargo capacity and fuel economy, but overall it's an outstanding vehicle in its class.
Price & Payment
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Average price: $22,550
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Price
Pros
- Keen handling and steering make the CX-5 enjoyable to drive
- Attractive and upscale cabin for a premium ownership experience
- Optional turbocharged engine provides plenty of power
- Stays quiet at highway speeds
Cons
- Base engine's lackluster acceleration
- Ride is a little firm for the class
- Less rear legroom and cargo room than most competitors
What's new
- Improved noise reduction
- Advanced safety features are now standard
- Other revisions to standard and optional feature availability
- Diesel engine no longer available
- Part of the second CX-5 generation introduced for 2017
Overview
Small crossovers SUVs are hugely popular with car shoppers and it's easy to see why. They provide convenience, safety, utility and versatility without being overly expensive. But it's also fair to say that most of these SUVs, as useful as they are, don't evoke a lot of passion. One notable exception, however, is the 2020 Mazda CX-5.
For sale near Ashburn, VA
95 listings
- $14,999great price$3,460 below market
- 116,986 miles
- 5 Seats, 24 City / 30 Hwy MPG
- 8 mi away
- AWD/4WD
- Back-up camera
- Bluetooth
- Leather Seats
- Sunroof/Moonroof
Close
Located in Chantilly, VA
- Features and Specs:
- 26 Combined MPG (24 City/30 Highway)
- Listing Information:
- VIN:
- JM3KFBDM3L0724387
- Stock:
- 724387
- Certified Pre-Owned:
- No
- $19,497fair price$497 below market
- 71,036 miles
- 5 Seats, 25 City / 31 Hwy MPG
- 3 mi away
- Home delivery*
- Back-up camera
- Bluetooth
- Sunroof/Moonroof
- Keyless Entry/Start
- Upgraded Headlights
Close
Located in Sterling, VA
The following items have been reconditioned on this vehicle: new brakes! Touring Preferred Equipment PackageSun/MoonroofLane Keeping AssistKeyle...
- Features and Specs:
- 28 Combined MPG (25 City/31 Highway)
- Listing Information:
- VIN:
- JM3KFACM7L0724517
- Stock:
- L0724517
- Certified Pre-Owned:
- No
- Listed since:
- 06-19-2026
The CX-5 is attractively styled inside and out, a departure from rivals' rather utilitarian appearances. It's also more engaging and sporty to drive, which should appeal to those who crave more performance and a more confident on-road feel. In Edmunds' rankings, the CX-5 comes in a numerical tie with the Honda CR-V. The CR-V gains an edge for practicality but isn't as engaging or potentially as fast as the Mazda.
Holding the CX-5 back from the top spot is its relatively weak base engine, reduced rear legroom and a smaller cargo capacity. More likely than not, these drawbacks won't be significant enough to keep it out of the running. It's an excellent all-around SUV and worthy of consideration against any competitor.
What's it like to live with the CX-5?
Want to know even more about the Mazda CX-5? Learn about the day-to-day ownership on our long-term test of the 2018 CX-5. Was the cargo room sufficient for everyday use? Was it reliable? See what we liked and disliked about this fun and stylish SUV after driving it for a year. Note that the 2020 CX-5 differs slightly from the 2018 model, which did not have the optional turbocharged engine and Android Auto/Apple CarPlay that became available in 2019, but our coverage is otherwise applicable.
Edmunds Expert Rating
edmunds TESTED
by the Edmunds Experts
Great
8.1
out of 10
We drove the 2020 Mazda CX-5 on our test track and on real roads. Our Edmunds team conducts rigorous independent vehicle testing, driving 500,000 miles a year.
Performance
8/10
How does the CX-5 drive? The base engine provides underwhelming acceleration from a stop or while moving. Overtaking on the highway requires some planning. The 0-60 mph run on our test track took 8.7 seconds, quick compared to rivals with similar engines. The available turbocharged engine gets the CX-5 to 60 mph in only 6.6 seconds.
Handling is where the CX-5 excels. Since it's sharp and communicative, you can take corners at speeds greater than rivals without squealing tires or feeling like you're out of control. The car is unfazed by quick left-to-right transitions. This is the best-handling small crossover. No doubt about it.
Handling is where the CX-5 excels. Since it's sharp and communicative, you can take corners at speeds greater than rivals without squealing tires or feeling like you're out of control. The car is unfazed by quick left-to-right transitions. This is the best-handling small crossover. No doubt about it.
Comfort
8/10
How comfortable is the CX-5? The front seats are shaped well, though the side bolsters squish to the side during hard cornering. The rear bench is flat on the bottom, which might make long-distance driving uncomfortable for rear passengers. But the rear seatback can recline for added comfort.
The CX-5's ride quality is firm but not uncomfortable. Midcorner bumps barely faze the CX-5, and it never feels floaty. Road imperfections are dealt with immediately. Noise in the cabin is really only evident at highway speeds. Even then, you won't have to raise your voice to talk to passengers.
The CX-5's ride quality is firm but not uncomfortable. Midcorner bumps barely faze the CX-5, and it never feels floaty. Road imperfections are dealt with immediately. Noise in the cabin is really only evident at highway speeds. Even then, you won't have to raise your voice to talk to passengers.
Interior
8/10
How’s the interior? The cabin is driver-oriented, with all controls within easy reach. The CX-5 is spacious up front, and there's enough headroom for tall folks all around. Rear passengers might feel cramped by the sculpted outboard seats, which also make it difficult for an adult to sit in the middle. Rear legroom is a little tight.
An elevated driving position, tall windows and narrow pillars make this an easy car to see out of. The exception is in the view over your shoulder; the rear windows are a bit smaller than those of competitors but provide a decent view to limit blind spots. The backup camera's resolution is crisp.
An elevated driving position, tall windows and narrow pillars make this an easy car to see out of. The exception is in the view over your shoulder; the rear windows are a bit smaller than those of competitors but provide a decent view to limit blind spots. The backup camera's resolution is crisp.
Technology
8/10
How’s the tech? The infotainment system is easy to use overall, though some virtual button iconography is hard to decipher. Apple CarPlay and Android Auto are included but are slow to connect, as are the standard USB and Bluetooth connections. Mazda's voice control system is based on natural speech recognition. It's good at destination entry, calling people, and tuning to terrestrial radio stations.
The usability of the CX-5's advanced driver aids is a mixed bag. The lane departure warning system emits a unique low-pitched buzzing sound that really gets your attention. But the blind-spot monitor is overly sensitive, even triggering while passing vehicles that are several car lengths behind.
The usability of the CX-5's advanced driver aids is a mixed bag. The lane departure warning system emits a unique low-pitched buzzing sound that really gets your attention. But the blind-spot monitor is overly sensitive, even triggering while passing vehicles that are several car lengths behind.
Storage
8.5/10
How’s the storage? It has a bit smaller cargo area than competitors, but we were able to fit two large suitcases without impeding rear visibility. The portal to load items is also a little smaller than the Honda CR-V's because of a higher cargo floor height and shorter max open height of the liftgate. Storage space for small items inside the cabin is abundant.
Got small kids? Four slots on the outboard seats allow access to the car seat anchors. It's easy to push past the slots, but the anchors are inset a bit. The tethers on the seatback are easy to reach even with the cargo cover in place. Push down on the plastic tab that keeps stuff concealed to access the tether.
Got small kids? Four slots on the outboard seats allow access to the car seat anchors. It's easy to push past the slots, but the anchors are inset a bit. The tethers on the seatback are easy to reach even with the cargo cover in place. Push down on the plastic tab that keeps stuff concealed to access the tether.
Fuel Economy
6.5/10
How’s the fuel economy? Estimated fuel economy stands at 26 mpg in combined city/highway driving for an AWD CX-5. We managed to get 28.8 mpg on our 115-mile mixed-driving evaluation route, so you can probably expect to match the EPA's number. Some top rival crossover SUVs will still get you slightly better fuel economy.
Value
7.5/10
Is the CX-5 a good value? There's not a single cheap-feeling trim piece in the CX-5. All materials, from the available leather upholstery to the switchgear, feel expensive. The only disappointments are the malleable side bolsters that rub against the center console in turns. Everything else is exceptional.
Fully loaded, the CX-5 is far less expensive than top-trim competitors, but you don't get luxury items such as ventilated seats or a panoramic sunroof. Warranty coverage is average for the class, and there is no free maintenance included, also typical for the class.
Fully loaded, the CX-5 is far less expensive than top-trim competitors, but you don't get luxury items such as ventilated seats or a panoramic sunroof. Warranty coverage is average for the class, and there is no free maintenance included, also typical for the class.
Wildcard
8.5/10
The CX-5 is impressive from the moment you lay eyes on the expressive, sharklike nose. The good vibes continue when you take a seat inside and see the beautifully constructed cabin that puts all other vehicles in this class to shame. Few crossovers offer a sense of adventure, but you get it here with the CX-5.
2020 Mazda CX-5 trim level differences
The 2020 Mazda CX-5 crossover is offered in five trim levels: Sport, Touring, Grand Touring, Grand Touring Reserve and Signature, each one offering an increasing level of features. Compare the 2020 Mazda CX-5 trim levels in-depth.
Which CX-5 trim does Edmunds recommend?
The Touring trim is a great way to go if you need to stay on a relatively tight budget. It comes with a pleasing collection of features, including smartphone integration and a power-adjustable driver's seat. But the CX-5 becomes a lot more fun to drive with its turbocharged engine. Unfortunately, that means stepping up to the more expensive Grand Touring Reserve trim, but in return you get the more powerful engine plus additional luxury-oriented features.

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Cost to Drive
Monthly estimates based on costs in Virginia
$169/mo for CX-5 Sport
CX-5 Sport
vs
$215/mo
Avg. Midsize SUV
Reliability
The 2020 Mazda CX-5 has a 3 years / 36,000 miles basic warranty and no recalls. RepairPal gives it a reliability rating of 4.5 out of 5, ranks it #4 out of 32 among Midsize SUVs. Below you’ll find our owner reviews.
Reliability Rating by RepairPal
4.5 out of 5 stars4.5/5Excellent
#4 out of 32 among Midsize SUVs
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
$402/yr
vs. $485/yr
for Average Midsize SUV
for Average Midsize SUV
Frequency
0.72x/yr
vs. 1.18x/yr
for Average Midsize SUV
for Average Midsize SUV
Severity
8.1%
vs. 13.5%
for Average Midsize SUV
for Average Midsize SUV
powered by RepairPal
Recalls
There are no recalls for the 2020 Mazda CX-5Warranty
3 years / 36,000 miles Basic Warranty- Basic Warranty
- 3 years / 36,000 miles
- Drivetrain Warranty
- 5 years / 60,000 miles
- Rust Warranty
- 5 years / unlimited miles
- Roadside assistance Warranty
- 3 years / 36,000 miles
Mazda CX-5 Reviews
Owner Reviews
5(75%)
4(13%)
3(6%)
2(2%)
1(4%)
Most Helpful Owner Reviews
Trending topics
Fun to drive and excellent value
5 out of 5 starsPeter B, 02/11/2020
2020 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
Traded in a high mileage ‘15 Forester and couldn’t be happier with the CX5. I got the Touring with the option package which includes the sunroof, power lift gate and Bose. I immediately took it on a 1600 mile trip from DFW to ATL and back. Its a comfortable car for long trips with great road feel. I was always cruising at about 75 to 80 mph and it never felt sluggish or underpowered. …
Mazda CX-5 Signature is worth every penny.
5 out of 5 starsJack S, 02/01/2020
2020 Mazda CX-5 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
The Signature model CX-5 has excellent turbo performance and acceleration, and intelligent cruise control that start and stop automatically at stoplights, with sign recognition even and 360 degree cameras to view all around the car for parking and passing. Apple play allows me to play my 2500 songs with no problems and it knows when to auto-connect when I enter the cabin. The sound … system rocks. The driver's seat adjusts up, down, back, forward, with lumbar and multiple pre-sets. On the road, the car is quiet and corners great! I have nothing but praise for my CX-5 Signature so far! I got silver for the fact that my last silver car (a 2003 PT Turbo) had no parking lot damage after 15 years of parking lots! I couldn't be more pleased with the looks and performance so far. Gas mileage is not super while most of my driving is just around town but I plan a freeway trip from L.A. to San Francisco to see what kind of mileage it can have on the open road, while with Turbo power we can still run it on regular or use premium for even more horsepower in Sport mode. Handling is great! The steering wheel is adjustable and extendable. The interior of my car is refined with wood accents, USB access, and I am still learning all the bells and whistles, including keyless entry, with multiple driver seat adjustment settings. This 2020 Mazda CX-5 Signature is the best SUV I have ever owned. I do not work for Mazda, but am a retired telecom field manager who spent 40 years on the road across the US. This car is luxurious! It is a long term investment as my reward for saving so long for a new car. I bought my wife one, too! So far service has been great, too!
The best in the segment!
5 out of 5 starsRaul B, 07/16/2020
2020 Mazda CX-5 Grand Touring Reserve 4dr SUV AWD (2.5L 4cyl Turbo 6A)
Very comfortable riding, handling, and response. The interior is beautiful, as well and the exterior design. Good visibility and lighting. Good sound system. Its up to date electronically. And I love how fast the suv could be when I need to. I have no remorse at all in this purchase! Number one suv in its segment for sure! If I would add something, it would be just one thing: a panoramic … sunroof. I love my Mazda
Sporty SUV
5 out of 5 starsOntario , 03/24/2020
2020 Mazda CX-5 Grand Touring Reserve 4dr SUV AWD (2.5L 4cyl Turbo 6A)
Excellent over all. It is a sports car with practically. Sharp brakes, execellent steering, great pickup, smooth transmission and nice ride. I would like Mazda to make it a bit larger and seat can use more thigh support. I also got a good discount. Still the best in this category. It was this or the 2020 escape sel with 2 litre turbo. Nothing else could match these 2 SUV. The escape … driving dynamic are similar but the Mazda interior is better. On a trip to Florida I Average 33 mpg. Still loves it. I would still buy this SUV. Some improvement would be a longer seat for thigh support,
2020 Mazda CX-5 videos
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SUVs are the most popular vehicles on the road today, and they come in all shapes and sizes. In this video, Carlos Lago breaks down the best SUVs for 2020 and 2021. With so many models to choose from, it can be a little overwhelming trying to find the perfect SUV for you and your lifestyle.
2020 CX-5 Features & Specs
Sport
| MSRP (New) Excludes Destination Fee | $25,190 |
|---|---|
| Engine Type | Gas |
| Combined MPG | 28 MPG |
| Cost to Drive | $169/month |
| Seating | 5 seats |
| Cargo Capacity All Seats In Place | 30.9 cu.ft. |
front wheel drive | |
| Warranty | 3 years / 36,000 miles |
Safety
Our experts like the CX-5 models:
- Smart Brake Support
- Sounds an alert and applies the brakes when it detects the risk of an imminent front crash.
- Lane Keep Assist
- Provides gentle steering guidance to prevent you from inadvertently drifting out of your lane.
- Rear Cross-Traffic Alert
- Alerts the driver to vehicles approaching from the rear when, say, reversing from a parking stall.
NHTSA Overall Rating
5 out of 5 starsThe National Highway Transportation Safety Administration offers independent analysis.
- Frontal Barrier Crash RatingOverall5 / 5Driver5 / 5Passenger5 / 5
- Side Crash RatingOverall5 / 5
- Side Barrier RatingOverall5 / 5Driver5 / 5Passenger5 / 5
- Combined Side Barrier & Pole RatingsFront Seat5 / 5Back Seat5 / 5
- RolloverRollover4 / 5Dynamic Test ResultNo TipRisk Of Rollover17.4%
IIHS Rating
The Insurance Institute of Highway Safety uses extensive crash tests to determine car safety.
- Small Overlap Front Driver-Side TestGood
- Small Overlap Front Passenger-Side TestGood
- Moderate Overlap Front Test – OriginalGood
- Moderate Overlap Front Test – UpdatedNot Tested
- Side Impact Test – OriginalGood
- Side Impact Test – UpdatedGood
- Roof Strength TestGood
- Rear Crash Protection / Head RestraintGood
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