2020 Mazda CX-5 Review

Name: 2020 Mazda CX-5 Review
Brand: Mazda

Price Range: $13,996 - $30,590

Mazda CX-5 Signature 4dr SUV Exterior Shown

+211

The redesigned 2020 Mazda CX-5 remains one of the best compact crossovers around. It offers a high-quality interior, exceptional handling skills, an intuitive tech interface and a competitive price. It comes up just a bit short in terms of rear passenger space, cargo capacity and fuel economy, but overall it's an outstanding vehicle in its class.

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Price & Payment

110 cars

$22,303 avg. price

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Mazda CX-5 model years

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2020 Mazda CX-5 Review

by the Edmunds Experts

What's new

Improved noise reduction
Advanced safety features are now standard
Other revisions to standard and optional feature availability
Diesel engine no longer available
Part of the second CX-5 generation introduced for 2017

Cost to Drive^{Cost to drive estimates for the 2020 Mazda CX-5 Sport 4dr SUV (2.5L 4cyl 6A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.01 per gallon for regular unleaded in Virginia.}

Monthly estimates based on costs in Virginia

$136/mo

$173/mo

Avg. Midsize SUV

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Reliability Ratings by RepairPal

4.5/5Excellent

#4 out of 32 among Midsize SUVs

RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.

Cost

^{The average total annual cost for unscheduled repairs and maintenance across all model years of the Mazda CX-5 from 2008-2022.}

$402/yr

vs. $485/yr
for Average Midsize SUV

Frequency

^{The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).}

0.72x/yr

vs. 1.18x/yr
for Average Midsize SUV

Severity

^{The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).}

8.1%

vs. 13.5%
for Average Midsize SUV

powered by RepairPal ^{Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.}

Mazda CX-5 Reviews

Owner Reviews

4.5

106 reviews

5(75%)

4(12%)

3(7%)

2(1%)

1(5%)

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Most Helpful Owner Reviews

Fun to drive and excellent value

Peter B, 02/11/2020

2020 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)

Traded in a high mileage ‘15 Forester and couldn’t be happier with the CX5. I got the Touring with the option package which includes the sunroof, power lift gate and Bose. I immediately took it on a 1600 mile trip from DFW to ATL and back. Its a comfortable car for long trips with great road feel. I was always cruising at about 75 to 80 mph and it never felt sluggish or underpowered. …

Mazda CX-5 Signature is worth every penny.

Jack S, 02/01/2020

2020 Mazda CX-5 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)

The Signature model CX-5 has excellent turbo performance and acceleration, and intelligent cruise control that start and stop automatically at stoplights, with sign recognition even and 360 degree cameras to view all around the car for parking and passing. Apple play allows me to play my 2500 songs with no problems and it knows when to auto-connect when I enter the cabin. The sound …

The best in the segment!

Raul B, 07/16/2020

2020 Mazda CX-5 Grand Touring Reserve 4dr SUV AWD (2.5L 4cyl Turbo 6A)

Very comfortable riding, handling, and response. The interior is beautiful, as well and the exterior design. Good visibility and lighting. Good sound system. Its up to date electronically. And I love how fast the suv could be when I need to. I have no remorse at all in this purchase! Number one suv in its segment for sure! If I would add something, it would be just one thing: a panoramic …

Sporty SUV

Ontario , 03/24/2020

2020 Mazda CX-5 Grand Touring Reserve 4dr SUV AWD (2.5L 4cyl Turbo 6A)

Excellent over all. It is a sports car with practically. Sharp brakes, execellent steering, great pickup, smooth transmission and nice ride. I would like Mazda to make it a bit larger and seat can use more thigh support. I also got a good discount. Still the best in this category. It was this or the 2020 escape sel with 2 litre turbo. Nothing else could match these 2 SUV. The escape …

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2020 Mazda CX-5 videos

The Best SUVs for 2020 & 2021 — The Top-Rated Small, Midsize, Large, Luxury SUVs and Crossovers

SUVs are the most popular vehicles on the road today, and they come in all shapes and sizes. In this video, Carlos Lago breaks down the best SUVs for 2020 and 2021. With so many models to choose from, it can be a little overwhelming trying to find the perfect SUV for you and your lifestyle.

2020 CX-5 Highlights

Trim:

Sport

Base MSRP Excludes Destination Fee	$25,190
Engine Type	Gas
Combined MPG	28 MPG
Cost to Drive	$136/month
Seating	5 seats
Cargo Capacity All Seats In Place	30.9 cu.ft.
Drivetrain	front wheel drive
Warranty	3 years / 36,000 miles

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Safety

Our experts like the CX-5 models:

Smart Brake Support: Sounds an alert and applies the brakes when it detects the risk of an imminent front crash.
Lane Keep Assist: Provides gentle steering guidance to prevent you from inadvertently drifting out of your lane.
Rear Cross-Traffic Alert: Alerts the driver to vehicles approaching from the rear when, say, reversing from a parking stall.

NHTSA Overall Rating

The National Highway Transportation Safety Administration offers independent analysis.

Frontal Barrier Crash Rating
Overall5 / 5
Driver5 / 5
Passenger5 / 5
Side Crash Rating
Overall5 / 5
Side Barrier Rating
Overall5 / 5
Driver5 / 5
Passenger5 / 5
Combined Side Barrier & Pole Ratings
Front Seat5 / 5
Back Seat5 / 5
Rollover
Rollover4 / 5
Dynamic Test ResultNo Tip
Risk Of Rollover17.4%

IIHS Rating

The Insurance Institute of Highway Safety uses extensive crash tests to determine car safety.

Small Overlap Front Driver-Side Test
Good
Small Overlap Front Passenger-Side Test
Good
Moderate Overlap Front Test – Original
Good
Moderate Overlap Front Test – Updated
Not Tested
Side Impact Test – Original
Good
Side Impact Test – Updated
Good
Roof Strength Test
Good
Rear Crash Protection / Head Restraint
Good

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2020 Mazda CX-5 Review

Price & Payment

2020 Mazda CX-5 Review

What's new

Cost to Drive^{Cost to drive estimates for the 2020 Mazda CX-5 Sport 4dr SUV (2.5L 4cyl 6A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.01 per gallon for regular unleaded in Virginia.}

Reliability Ratings by RepairPal

Cost

Frequency

Severity

Mazda CX-5 Reviews

Owner Reviews

Most Helpful Owner Reviews

Trending topics

Fun to drive and excellent value

Mazda CX-5 Signature is worth every penny.

The best in the segment!

Sporty SUV

2020 Mazda CX-5 videos

The Best SUVs for 2020 & 2021 — The Top-Rated Small, Midsize, Large, Luxury SUVs and Crossovers

2020 CX-5 Highlights

Safety

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Your Privacy

2020 Mazda CX-5 Review

Price & Payment

2020 Mazda CX-5 Review

What's new

Cost to DriveCost to drive estimates for the 2020 Mazda CX-5 Sport 4dr SUV (2.5L 4cyl 6A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.01 per gallon for regular unleaded in Virginia.

Reliability Ratings by RepairPal

Cost

Frequency

Severity

Mazda CX-5 Reviews

Owner Reviews

Most Helpful Owner Reviews

Fun to drive and excellent value

Mazda CX-5 Signature is worth every penny.

The best in the segment!

Sporty SUV

2020 Mazda CX-5 videos

The Best SUVs for 2020 & 2021 — The Top-Rated Small, Midsize, Large, Luxury SUVs and Crossovers

2020 CX-5 Highlights

Safety

People who viewed this also viewed

Related Used 2020 Mazda CX-5 info

Vehicle reviews of used models

Shop similar models

Shop used vehicles in your area

Popular new car reviews and ratings

Research other models of Mazda

Other models

Join Edmunds

Cost to Drive^{Cost to drive estimates for the 2020 Mazda CX-5 Sport 4dr SUV (2.5L 4cyl 6A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.01 per gallon for regular unleaded in Virginia.}