2020 Lexus NX 300 Review
Price Range: $21,900 - $31,998
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Below Average
7.0
out of 10
edmunds TESTED
When it comes to providing a quiet and comfortable ride experience, the 2020 Lexus NX 300 excels among luxury crossover SUVs. Performance places it midpack in the segment, and its smaller cargo capacity and high cost compared to more capable and spacious SUVs knock it down a few more pegs. But the biggest drawback is the frustrating infotainment interface, which might be the worst in the industry
Price & Payment
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Average price: $27,349
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to$
Price
Pros
- Cabin is very quiet at highway speeds
- Supremely comfortable ride and seats
- Lots of standard high-tech safety features
Cons
- Remote Touchpad interface is frustrating to use
- Limited cargo volume
- Not much fun to drive, even with the F Sport package
What's new
- New driver safety features, including low-light pedestrian detection, bicyclist detection and lane centering assist
- New Android Auto smartphone integration
- Mark Levinson premium sound system is now available
- Part of the first NX generation, originally introduced for 2015 as the NX 200t
Overview
The 2020 Lexus NX 300 is a desirable small-luxury SUV that's comfortable and spacious enough for adult passengers and packed with all sorts of standard (and optional) safety features. For 2020, it gets added standard safety equipment via the Lexus Safety System+ 2.0, plus a Mark Levinson premium sound system is offered for the first time. What's more, we like the seats, the interior materials are plush, and the cabin layout is nice. Unfortunately, there are some big drawbacks worth noting, too.
For sale near Ashburn, VA
52 listings
- $29,998fair price$684 below market
- 34,140 miles
- No accidents, 1 owner, personal use
- 5 Seats, 22 City / 28 Hwy MPG
- CarMax Gaithersburg (25 mi away)
- Free delivery available*
- AWD/4WD
- Back-up camera
- Bluetooth
- Navigation
- Sunroof/Moonroof
Close
Located in Frederick, MD
Wanna drive? CarMax puts you in the driver's seat-and that includes transparency. Certain cars may have unrepaired safety recalls, so check nhtsa.gov/...
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Personal Use Only: Yes
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
24 Combined MPG (22 City/28 Highway)
Listing Information:
VIN: JTJGARDZ4L2223754
Stock: 28443275
Certified Pre-Owned: No - 38,829 miles
- 5 Seats, 22 City / 28 Hwy MPG
- CarMax Dulles (3 mi away)
- AWD/4WD
- Back-up camera
- Bluetooth
- Sunroof/Moonroof
- Keyless Entry/Start
Close
Located in Sterling, VA
Wanna drive? CarMax puts you in the driver's seat-and that includes transparency. Certain cars may have unrepaired safety recalls, so check nhtsa.gov/...
AutoCheck Vehicle History Summary Unavailable.
Features and Specs:
24 Combined MPG (22 City/28 Highway)
Listing Information:
VIN: JTJDARDZ9L5002622
Stock: 28661709
Certified Pre-Owned: No
While the cabin is roomy, the NX's cargo space is limited, especially with the rear seats in place. The sloping rear hatch minimizes cargo space even further, putting it well behind rivals. Up front, the infotainment interface still uses Lexus' touchpad system, which can be distracting and frustrating to use. Lexus has added Android Auto smartphone integration for 2020 at least. It joins Apple CarPlay, so now pretty much all smartphone users can more easily mirror their phone's apps on the infotainment display.
In the end, the 2020 NX 300 isn't our least-favorite SUV, but it isn't a class leader either. It has good value compared to similarly priced rivals and plenty of desirable standard safety features — so for some shoppers, it might be worth a look.
Edmunds Expert Rating
edmunds TESTED
by the Edmunds Experts
Below Average
7.0
out of 10
We drove the 2020 Lexus NX 300 on our test track and on real roads. Our Edmunds team conducts rigorous independent vehicle testing, driving 500,000 miles a year.
Performance
7/10
How does the NX 300 drive? For performance and driver engagement, the NX 300 comes up as merely average among small luxury SUVs. The engine is smooth and has good low-end power, but its 0-60 mph time of 7 seconds flat is average among compact crossover rivals with turbocharged four-cylinders. In panic-braking tests from 60 mph, the NX 300 needed 136 feet to stop, which is a considerable 10 feet longer than average.
Steering effort is appropriate and precise, but there's little feedback for the driver. When cornering, there's a good amount of body roll, but the NX is still reasonably predictable and poised. The transmission provides seamless shifts in typical driving conditions, and the smooth engine virtually disappears from your awareness.
Steering effort is appropriate and precise, but there's little feedback for the driver. When cornering, there's a good amount of body roll, but the NX is still reasonably predictable and poised. The transmission provides seamless shifts in typical driving conditions, and the smooth engine virtually disappears from your awareness.
Comfort
8.5/10
How comfortable is the NX 300? The NX 300's abundance of overall comfort is uncommon in the segment. The front seats offer plenty of room and adequate support for a variety of body types, and optional front-seat ventilation enhances long-distance comfort. The rear seats are also accommodating for adults.
In keeping with Lexus' greater emphasis on comfort, the NX's suspension smooths over road imperfections with ease. Neither busy nor nervous, the NX 300 seems to glide unaffected over ruts and bumps. The dual-zone automatic climate control system is controlled mainly through well-labeled buttons and rocker switches. The system works well and isn't too loud. Among luxury crossover SUVs, the Lexus NX 300 is one of the quietest.
In keeping with Lexus' greater emphasis on comfort, the NX's suspension smooths over road imperfections with ease. Neither busy nor nervous, the NX 300 seems to glide unaffected over ruts and bumps. The dual-zone automatic climate control system is controlled mainly through well-labeled buttons and rocker switches. The system works well and isn't too loud. Among luxury crossover SUVs, the Lexus NX 300 is one of the quietest.
Interior
6.5/10
How’s the interior? The front seats are spacious, and the rear seats have enough — but not abundant — head- and legroom for adults in the outboard seats. The small rear windows, however, make those quarters feel a bit more confining than they are. A memory function saves your seat and steering wheel position, and the range of adjustability will allow most drivers to find a decent setup. The Easy Entry feature, combined with below-average legroom, might make it difficult for passengers to get in or out of the vehicle behind a tall driver.
The optional touchpad interface, however, is easily the worst in the industry. The controller is hard to manage, and there's a distinct lack of intuitive menus and buttons. Luckily, most other cabin controls are logical and well-conceived.
The optional touchpad interface, however, is easily the worst in the industry. The controller is hard to manage, and there's a distinct lack of intuitive menus and buttons. Luckily, most other cabin controls are logical and well-conceived.
Technology
7/10
How’s the tech? Although the technology in the NX is modern and effective, its clunky interface may turn off tech-savvy buyers. Thankfully Apple CarPlay and Android Auto are now available. The optional navigation system, however, is easy to use, with fairly accurate traffic information. Voice controls work well and allow for some degree of natural language. In-car 4G LTE Wi-Fi is included for the first year.
The NX's adaptive cruise control, front collision mitigation braking and optional rear cross-traffic alert systems all work well. The lane keeping assist and automatic high-beam activation are less useful since their effectiveness varies too much depending on terrain and surroundings.
The NX's adaptive cruise control, front collision mitigation braking and optional rear cross-traffic alert systems all work well. The lane keeping assist and automatic high-beam activation are less useful since their effectiveness varies too much depending on terrain and surroundings.
Storage
6/10
How’s the storage? The NX sits just below average within the segment for interior cargo space or nooks and cubbies for your gear. It trails competitors with its 17.7 cubic feet of cargo space behind the rear seats. Cargo room is further hampered by the sloped rear window that limits the vehicle's ability to take on bulky items with the seats folded. The door pockets are small, as are the glovebox and center console compartment.
The rear seats are a bit cramped, so installing a large rear-facing child seat will be a challenge. It is easy to find and access the car seat points that serve the outboard seating positions, but the center position uses belts attached to the roof.
The rear seats are a bit cramped, so installing a large rear-facing child seat will be a challenge. It is easy to find and access the car seat points that serve the outboard seating positions, but the center position uses belts attached to the roof.
Fuel Economy
7/10
How’s the fuel economy? The all-wheel-drive NX 300 is rated at 24 mpg combined (22 city/27 highway), an estimate that is competitive with other vehicles in the class. We averaged 25.7 mpg on our highway-heavy evaluation loop, which is in line with what we'd expect with such a rating
Value
7/10
Is the NX 300 a good value? A base NX 300 provides good value, especially if interior volume isn't the highest priority. The NuLuxe simulated leather upholstery looks and feels like the genuine article. Common touch points are well-padded, and other interior materials are good quality and tightly fitted for a solid feel. But add a bunch of options and the appeal of the NX lessens because the price gets harder to justify and its shortcomings become harder to overlook. Warranty coverage is a bit better than average for a luxury make.
Wildcard
7/10
Styling, both inside and out, may present a love-it-or-hate-it proposition. The many high-tech features should appeal to early adopters, but the heavily flawed touchpad interface will temper their enthusiasm. While the NX 300 lags behind others in its class in driver engagement and performance, it will prove more than adequate for most drivers. It's not particularly entertaining or stimulating, but it is predictable and controllable. It's easy to drive in nearly all conditions and places few demands on the driver.
2020 Lexus NX 300 trim level differences
The 2020 Lexus NX 300 is a five-passenger compact SUV available in two trim levels: the standard NX 300 and the NX 300 F Sport. It comes standard with a 2.0-liter turbocharged four-cylinder engine (235 horsepower, 258 lb-ft of torque) and a six-speed automatic transmission. Front-wheel drive is standard, and all-wheel drive is optional. The NX 300h hybrid is reviewed separately. Compare the 2020 Lexus NX 300 trim levels in-depth.
Which NX 300 trim does Edmunds recommend?
New standard safety features added to the NX 300 this year make the base model worth considering. Buyers seeking more creature comforts can check out the Comfort and Premium packages.

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Cost to Drive
Monthly estimates based on costs in Virginia
$248/mo for NX 300 Base
NX 300 Base
vs
$243/mo
Avg. Midsize SUV
Reliability
The 2020 Lexus NX 300 has a 4 years / 50,000 miles basic warranty and no recalls. Below you’ll find our owner reviews.
Recalls
There are no recalls for the 2020 Lexus NX 300Warranty
4 years / 50,000 miles Basic Warranty- Basic Warranty
- 4 years / 50,000 miles
- Drivetrain Warranty
- 6 years / 70,000 miles
- Rust Warranty
- 6 years / unlimited miles
- Roadside assistance Warranty
- 4 years / unlimited miles
- Free maintenance Warranty
- 1 years / 10,000 miles
Lexus NX 300 Reviews
Owner Reviews
5(57%)
4(24%)
3(5%)
2(6%)
1(8%)
Most Helpful Owner Reviews
Trending topics
LEXUS NX is a sweet spot for many...
5 out of 5 starsSmart Buyer , 11/26/2019
2020 Lexus NX 300 4dr SUV (2.0L 4cyl Turbo 6A)
Very refined smaller SUV that feels bigger when operating; terrific quality as usual from LEXUS; base model feels well equipped with power tilt telescoping steering wheel, power rear door & power folding exterior rear view mirrors..safety features are great but we feel blind spot monitors and heated seats should be standard. Don’t miss the sunroof, rarely used anyway; eminent white over … glazed caramel is beautiful. Premium fuel requirement should be carefully considered. Premium vinyl seating surfaces are better than leather in our opinion. Test drive before buying Cadillac, Acura, Audi or BMW
Checks off all the boxes
4 out of 5 starsOscarcat, 05/25/2020
2020 Lexus NX 300 Luxury 4dr SUV (2.0L 4cyl Turbo 6A)
The 2020 NX300 Premium package checked all the boxes that my wife wanted. Motion activated tailgate [she calls it the hands full feature], parking assist, lane keep assistance. For the most part reviews are written predominantly by 30-something males. Yes the BMW had a sportier feel but at the cost of high maintenance, rough riding run flat tires and expensive repairs. Originally she … wanted leather but the Nulux feels like ultra-suede which feels soft and comfortable. Resale value is excellent and repairs to our last Lexus generally were few and far between, unlike my BMW's. We bought it for her 90% it spends in an urban driving environment and 10% open road where granted, you can push a German car and have fun.
You could do a lot worse.
4 out of 5 starsMike, 12/02/2020
2020 Lexus NX 300 4dr SUV (2.0L 4cyl Turbo 6A)
I considered several more expensive brands like Mercedes and BMW in this price range and chose the Lexus NX because of its' reliability and resale value. I've had it for 18 months and have experienced no problems. The touch pad is not as bad as it's made out to be. You get used to it. The ride is pretty smooth as long as you are on decent roads. The most valid criticism I've heard is … that it's not that sporty or fun to drive. True, but it's pleasant enough and quiet inside. Don't expect loads of space if you're packing for a vacation. This is better for a couple or a one child family. Power is more than adequate, especially in the Sport mode. The base model is very affordable and a good choice if you don't want a load of expensive features like automatic rear seats or an illuminated entry. You get plenty of goodies as standard equipment. Although this car is expensive to repair, it is cheaper to maintain than its German rivals and did not cause a huge increase in my insurance premium.
Great Compact SUv
5 out of 5 starsRen, 11/24/2019
2020 Lexus NX 300 F SPORT 4dr SUV AWD (2.0L 4cyl Turbo 6A)
Recently purchased our 2020 NX300 F Sport and we are absolutely pleased. It’s big enough for our family of 3 and would still work perfectly if we decided to add a 4th. We chose the red leather interior with black leather in the back seats and they are beautiful. We wanted an SUV that wasn’t too big in order to avoid struggling with parking since we live in the city so this size was … perfect for us. Very pleased so far.
2020 NX 300 Features & Specs
Base
| MSRP (New) Excludes Destination Fee | $36,720 |
|---|---|
| Engine Type | Gas |
| Combined MPG | 25 MPG |
| Cost to Drive | $248/month |
| Seating | 5 seats |
| Cargo Capacity All Seats In Place | 17.7 cu.ft. |
front wheel drive | |
| Warranty | 4 years / 50,000 miles |
Safety
Our experts like the NX 300 models:
- Lexus Safety System+ 2.0
- Helps mitigate accidents by alerting you when a front collision is imminent or when you deviate from your lane.
- Blind-Spot Monitor
- Alerts you if a vehicle is in your blind spot and warns about approaching cross-traffic when backing up.
- Lexus Enform Safety Connect
- Lets you connect with roadside assistance and can contact the authorities in case of a collision or stolen vehicle.
NHTSA Overall Rating
5 out of 5 starsThe National Highway Transportation Safety Administration offers independent analysis.
- Frontal Barrier Crash RatingOverall4 / 5Driver4 / 5Passenger4 / 5
- Side Crash RatingOverall5 / 5
- Side Barrier RatingOverall5 / 5Driver5 / 5Passenger5 / 5
- Combined Side Barrier & Pole RatingsFront Seat5 / 5Back Seat5 / 5
- RolloverRollover4 / 5Dynamic Test ResultNo TipRisk Of Rollover16.1%
IIHS Rating
The Insurance Institute of Highway Safety uses extensive crash tests to determine car safety.
- Small Overlap Front Driver-Side TestGood
- Small Overlap Front Passenger-Side TestGood
- Moderate Overlap Front Test – OriginalGood
- Moderate Overlap Front Test – UpdatedNot Tested
- Side Impact Test – OriginalGood
- Side Impact Test – UpdatedNot Tested
- Roof Strength TestGood
- Rear Crash Protection / Head RestraintGood
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