Bought a brand new 2013 KIA and the engine failed with just 43k miles Trust me KIA goes out of their way to not honor the warranty Plus their service departments are so understaffed that it took weeks just for them to decide not to honor their warranty they wanted 7k for a new engine and said it would take 5 weeks to fix What a complete joke We called every KIA dealer in the DFW area and the one we took it too in Lewisville was the only one who said they could look at it in a week. And this was before they knew it was an engine problem. Why should a customer have to wait that long just to find out what's wrong with the car? What is the average customer supposed to do when they don't have enough staff to fix their vehicles? Took the car to a local person who will fix the car for 3.2k and have it done in a week. I will never buy a KIA again research carefully their engines fail often and they will find someway to void the warranty. Also they charged $118.00 just to tell us they wouldn't fix the car They have a "goodwill" program that the mechanic said had never once been accepted by KIA
We have over 1400 miles on our 2013 Kia Optima EX, and we are very impressed with the car. Beware! The car comes without a spare tire, and we had to spend about $210 for a kit and the dealer installed the space saver tire, wheel, jack and lug wrench kit. We still got a good deal, because the car comes with many features at a price point that beats the competition, and the dealer gave us a fair discount plus a "competitive incentive" available from Kia. Acceleration and gas mileage have improved greatly since passing 1000 miles on the odometer. A/C unit is powerful and cools fast. Car is comfortable, roomy, rides and handles well. Upscale look inside and out.
Went shopping for a used Optima the minute I realized it was 'car time'. Found a used 2013 with 44K on it, and almost dismissed it out of hand for high miles, until I drove it, then ...WOW! Like it just rolled off factory floor. Loaded EX with ALL the bells and whistles. Have had it for 7 months and another 6K, and I cant find the slightest flaw. Getting about 24 MPG around town, and up to 38MPG on hwy, so I do NOT understand the MPG complaints I've read here. Car drives like it's on rails, and very quiet. My wife has the 2011 Sonata Limited so we're always comparing cars, and she'll admit, the Optima is the better of the 2. For the price, you can't beat it 4 years old now, and still drives like new. 72,000 miles and you cant feel ANY of them. Car is as new. Still getting great mileage and loving all the features. I'll drive this for at least another 6 years (I try to do 10 years on all my cars) without any worries. Other than tires and oil changes, no expense yet!
That's it I'm done. I finally bought a car after a solid month of research and test drives. I looked at and considered ford fusion, Nissan Altima, vw jetta and passat, Mazda 6, Honda accord, Hyundai sonata, Acura tl and ixl, and maybe I forgot some.the Optima provided the most bells and whistles, and I'm a sucker for those things, for and unbelievable price. But price alone didn't do it. This car drives and looks great and has an awesome warranty. The interior looks refined and the exterior is youthful and aggressive in a sea of boring cars. The other car that came close was the fusion but it was much more $. I hope the quality is there in the long run but right now I'm very happy with it.
I haven't bought a new car since 1982 but after the repair bills on my last two BMW's, I decided to go this route. The BMW repair center I used was close to work so I parked it and walked past the KIA dealership to work. I kept looking at the Optima's as I walked by and thought they were beautiful sedans. After my last $850 repair bill I decided to give them a test drive. I didn't expect them to drive and ride as well as my 545i, and they didn't, but I was happily surprised at how well it did perform. I have been averaging over 35 mpg on the highway so I am very happy. I also enjoy the fact I can use regular gasoline instead of the premium that I had to use in my BMW.