2024 Jeep Wrangler Consumer Reviews
Pricing
Sport - $33,890 MSRP
Edmunds suggests you pay
$28,17625 for sale near you
We have a limited number of reviews for the 2024 Wrangler, so we've included reviews for other years of the Wrangler since its last redesign.
Do Not Waste Your Money! Nightmare vehicle!
Mr. NEVER Jeep again, 08/03/2024
2024 Jeep Wrangler Sport S 4dr SUV 4WD (3.6L 6cyl 6M)
15 of 15 people found this review helpful
Bought a New 2024 Jeep Wrangler and had to trade it, at a loss, at 3000 miles. My wrangler was the vehicle of nightmares! Check engine light came on routinely with pages of problems! The dealer indicated a software update was needed and the update only increased the number of fault codes! Worst new care purchase in my lifetime! Run far and fast away from this disaster! I will NEVER buy a Jeep product again!
Non existing customer service
Milutin Smitran, 02/02/2024
2024 Jeep Wrangler Willys 4dr SUV 4WD (3.6L 6cyl 6M)
24 of 27 people found this review helpful
Jeep has the worst customer service I have ever experienced. On December 4, 2023, I made a deal to purchase a brand new Wrangler Willys from a dealership even though this vehicle had some extra features that I did not initially intend to buy. One of these features was a Uconnect 4C NAV & sound group. After picking up my Jeep and driving for only for about 20 minutes, I realized that the Navigation was not working. I did not pay much attention to this, thinking I just needed to sync it when I got home. However, after getting home and trying to sync and reset the Navigation, it still was not working. I called Jeep Chrysler customer care. The support person who answered the phone explained how to reset the Nav but their advice did not work. I was then advised to go to the nearest Jeep service. At my servicing appointment, it was determined that the entire radio unit in my Jeep was broken and had to be replaced. The Jeep dealership ordered a new radio. However, the service workers informed me that they could not complete my radio replacement without permission from Jeep customer care and that I would have to open a case regarding this. The service workers called the dealership where I purchased my Jeep. I was told over the phone that my radio was most likely wrongly installed when the vehicle was in the factory and this was not the first time this had happened. Three days later, I finally managed to get through to Jeep customer care over the phone and I received a case number. It has been a month and I still cannot reach the case manager assigned to my case using the number provided to me by Jeep customer care. I have called every day and the call always goes to voicemail. Despite leaving three messages, I have never been called back. I have even tried calling other Jeep departments who have tried to connect me to my case manager with no luck. These departments have also sent emails to my case manager but I have still not received a single response. The navigation system, SOS call and road assistance in my new Jeep are completely broken, I have received no help, and I still have no idea what is happening with my case. This is unacceptable. I am extremely disappointed in the horrendous customer service I have received. I paid for a brand new Jeep and paid more for its extra features, including the Uconnect 4C NAV & sound group. It is this feature that is not working, so I pretty much spent money for nothing. I was so excited about having a Jeep but now this became just a huge headache. Jeep has not taken any action to replace the faulty radio and their customer service exists only on paper. It seems that Jeep and Stellantis unfortunately just care about taking all your money without providing the quality service they claim to offer. I hope my story can help other potential customers think twice before purchasing a Jeep.
My Last Hoorah!
Atteboyz, 08/07/2022
2022 Jeep Wrangler Willys Sport 2dr SUV 4WD (3.6L 6cyl 6M)
11 of 12 people found this review helpful
I love my Sarge Green Willys Sport 2-Door, V-6, with Manual. I researched my build options to death before custom order. It looks and feels like a mean, green, jeepin machine. It also fits nicely in my garage. I'm an empty-nester, so 4-Door was out; I like the 2-Door looks better. She zips and punches nicely; straighten the curves, flattin the hills...
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A Jeep for Keeps
Jim, 04/19/2022
2022 Jeep Wrangler Unlimited Sport 4dr SUV 4WD (3.6L 6cyl 6M)
19 of 22 people found this review helpful
I bought my 2022 Snazberry Wrangler Unlimited in January 2022 and I am very happy with the overall performance, styling, rugged feel and utility of the Jeep Wrangler. I have the V-6 engine with Automatic Transmission with the premium soft top and upgraded stereo with 8" video screen. The Jeep has all the creature comforts and more anyone could ask for. I really like the acceleration along with the visibility of traffic around me. I even think the gas mileage is good for the power it delivers. I have 2100 miles on it and i m averaging 21-22 miles per gallon. The Jeep came with Michelin tires and they handle very nicely. I really only have 1 complaint I have about the Jeep and it has to do with the soft top. The soft top is quite easy to put up and take down. However, the side and back curtains when taken down do not afford much 'flex' when it comes to folding them up to keep in the Jeep. Also, the Jeep does not really provide a compartment for the back and side curtains. The curtains have an edge to them and I don't want to put a crease or bend the edges so it is a bit difficult to place them properly in the Jeep when taken off so they do not sustain any damage. There is a slight rattle in the upper passenger side when the top is up that is a bit annoying. I have placed a towel along side the frame to absorb some of the rattle and has been effective. Otherwise, trying to pinpoint that rattle has been difficult, It is a small nuisance and really something I probably should not notice, but I do notice. It does not, however, lessen my appeal for the Jeep, as it is a very quality vehicle and one I am happy to own. I have personalized my Jeep by placing some nice side steps from Extreme Terrain, Smitty Built seat covers and a patriotic tire cover on the back. So far, very pleased with the Jeep and I have received many praises from people who have seen the Jeep.
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Love it!
MH, 05/12/2022
2022 Jeep Wrangler Unlimited Sport 4dr SUV 4WD (3.6L 6cyl 6M)
9 of 10 people found this review helpful
I love my Jeep! It’s roomy, solid body, and has back up camera! I have the soft top. I love that I can push it back to the second roll bar by myself. The ride is much smoother than older models. I just wish it was better on gas and came with a gas cap cover standard.
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- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value