Used 1999 Jeep Grand Cherokee Consumer Reviews
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Looks good parked in the dealer's garage
I hail from the Detroit area and we’ve always purchased cars from American manufacturers. In 1999, we purchased a Jeep Grand Cherokee. The reliability has been lousy at best. It has been in the shop for one thing or another 3-4 times a year since we've owned it. The “rap sheet” is longer than my arm! The repairs did not cease after the warranty expired (due to time lapse). At 38K, the PCM module died, stranding my wife. At 41K, I found a transmission leak on my garage floor. At 43K, the Quadring Seal (?) was replaced. Got nowhere with Chrysler. Need I say more? Reliability is the name of the game. Acura MDX here I come!
OK for now
66K and four sets of rotors. Two covered under warranty. Window regulator replaced under warranty. Transmission not refined, but no major problems. Vehicle has saved my butt numerous times in bad weather when others had lesser fortune. Would not recommend to others because of poor reliability.
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Chrysler Sucks
After 10k miles started having front brake pulsations. Took to dealer for repair. They turned the rotors. After 5k miles same problem. DIDO. Mechanic said that rotor was at tolerence limit and could not be turned again. I asked to replace the rotors. Chrysler would not authorize that. On 5/13/02 Chrysler service bulletin #0500302 says that for this problem, replace rotors, calipers and pads on all 1999-2002 GCs. It took Chrysler 3 years to admit they had bad parts and would not replace them. I called Chrysler to have the repair done. They said--sorry Charlie, that is a ware part and nothing can be done. THEY NEVER FIXED IT RIGHT THE FIRST TIME!
We Have Been Very Pleased
We have had no major repairs or problems with this vehicle and found it had plenty of storage and elbow room. The factory CD-Changer and speakers did quit working, which I learned is a common problem.
Best I've owned
This is undoubtedly the best car I have ever owned. 63000 miles and it's never been in the shop, still has the original tires and battery. Never had a breakdown. Uses no oil. Fun to drive and comfortable. Gas mileage could be better for an SUV this size at 17 mpg but the rest makes up for it.