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Used 2019 Jeep Cherokee Consumer Reviews

3.5 out of 5 stars
186 reviews

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1 out of 5 stars

2019 Jeep Cherokee with less than 1000 miles.

Christian Corder, 08/12/2018
2019 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
131 of 142 people found this review helpful

Vehicle stalls out for no good reason. i have yet to take it back to the dealer to be looked at, but from what I've gathered on forums, I am not the only one that has encountered my specific issues with the vehicle. i bought this jeep with 21 miles on it and it already is beginning to sound like an old vehicle with engine problems. always sounds like it wants to bog out when leaving a complete stop. the transmission doesn't seem to know when to switch gears. just an all around mess. we will see what the dealer finds, but from what I've read it doesn't seem like anyone has gotten a straight answer as to what might be happening.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Not been very satisfied.

Allen, 04/02/2019
2019 Jeep Cherokee Latitude Plus 4dr SUV 4WD (2.4L 4cyl 9A)
76 of 82 people found this review helpful

So I have a 2019 Cherokee Latitue plus with the 2.0T motor. This SUV gets up a lot faster than I expected. It is comfortable with good tech stuff. I am a former ASE mechanic so I have a pretty good idea of how things on vehicles work. We bought ours August of 2018, with in a month it started making a hissing noise from under the dash. Did not think to much at first, but it kept getting louder and louder. So shortly after that I got 2 recall notices in the mail, so I called to make an appointment. 3 weeks out, yes 3 weeks. So I said ok fine and while you have it for thr recalls please look into the hissing noise as by then I knew it had to do with the HVAC system. Took it in and what do you know the dealership did not order the parts for the recall! They did check the freon level and it was low. Took another 3 plus weeks to get the recall parts in and get that handled. Now about a month or maybe a little more goes by and the hissing noise is back. Took it back in, took them 2 weeks to find and fix the slow leak behind the dash. That was almost 2 weeks ago, and yesterday the check engine light came on! It's fun to drive but this has gotten old very fast! One more issue and I will be looking into the Lemon law! It may have 7000 miles on it now maybe.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

2019 cherokee randomly stalls.

Wayne, 09/18/2018
2019 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
111 of 121 people found this review helpful

Bought new in the middle of June and has stalled a total of 4 time since it had 15 miles on the odometer. When it stalls it has to be brought to a complete stop , shifted to park and restarted with the key. The first time it stalled at 15 miles the salesman was with me on the test drive and sold it to me anyway. I assumed it was something i did to make it stall and if there was an actual problem it would be taken care of well you know what they say about assuming. 3 more stalls and 20 something days at the dealership and they cant reproduce the problem so nothing can be done. Jeep customer care wont help because the dealership could not find the problem so now I am left driving around trying to get video to back up my claim. Would not recommend Jeeps integrity. This is happening to a lot of people with 2019 Cherokees and they acted to me like I was the first they herd of. Done with Chrysler.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
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4 out of 5 stars

Never thought I’d like a Jeep so much

Rob, 08/16/2018
2019 Jeep Cherokee Limited 4dr SUV 4WD (3.2L 6cyl 9A)
56 of 61 people found this review helpful

My last two cars were Audi A4s and I always thought I’d get a Q5 when it came time to get a family hauler. But the thing is, when you realized an expensive child is coming into your life, maybe you start thinking of ways to be a little more thrifty about your car payments. So buy a CR-V right? Wrong. The things are hideous to look at and that whiny, weak little 1.5T is the antithesis of a “fun ride.” Look, there are more reasons to drive a vehicle than reliability scores and fuel economy. My Limited 4X4 in white is sexy (in a non-showy kind of way), comfortable and has good old American-engine cojones. The leather smells and feels good enough. Interior plastics are either soft to the touch or glossy. The Audi feels like a space ship. This feels more normal and understated, but premium. Infotainment is a bit cluttered, but easier to use than most systems. Suspension is really quite nice for its class. The stock sound system is, well good. Not great. But very good for a stock, non-premium option. The 2.0L Turbo has great pickup. It delivers all the power a small truck should need to deliver. Gearing is a bit weird getting used to. First and/or second gear seems very tall. Under hard acceleration, the transmission prefers to keep you in the same gear even after you’re over peak torque. I wonder if that’s an off-road thing. Look it’s good enough, but that transmission isn’t winning any awards. I don’t mind it all that much. Hell for the deal I got, I can deal with a car that’s only major flaw is inefficient shifting. Either way, mash the pedal and you’re off at a good clip. Remote start gets the seat vents pumping cold air while I’m still putting my shoes on. Ride is super plush and the car has all the stuff in it I really need. And all for less than $370 a month with no money down. Definitely solid value in my book. Hell, Volvo told me they’re leasing XC40s in the $500s! And it’s not all that much better. So yeah, if you want a family SUV that can handle some mud and actually has some balls - without breaking the bank, the Jeep is a solid option.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

2019 JEEP CHEROKEE-- STALLS WHILE DRIVING--BEWARE

IhateMy2019Jeep, 08/09/2018
2019 Jeep Cherokee Limited 4dr SUV (2.4L 4cyl 9A)
89 of 98 people found this review helpful

I leased this car 4/23/18 and since then (today is 8/9/2018) the car has stalled WHILE DRIVING 3 times. The car has 5200 miles on it. Took the car in on a Tuesday and dealer checked the oil, said it was fine, and they had never heard of a 2019 stalling and did not have time to look at it. I called the service department manager and he asked me to bring the car in Wednesday. Today (Thursday) the service manager calls and tells me that the car was 2 quarts low on oil (how?) and that the car stalling while me driving it is a safety feature! When the oil is low the car dies--because hey, that's safe right! It's safe to be driving with your six year old in the car and your car just DIES WITHOUT ANY WARNING. Not sure how they consider this a safety feature for your car to just die while driving it? Please for your safety stay far far away from this car. If I could get out of this lease today I would.

Safety
1 out of 5 stars
Technology
5 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
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