Used 2016 Jeep Cherokee Consumer Reviews
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Tyler, 08/28/2016
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
21 of 25 people found this review helpful
I bought my Trailhawk with 12 miles on it. It is now around 4,000 miles and I am experiencing issues. When I turn the car on, it says that 4WD is unavailable and that power steering needs to be serviced. I took it to the dealer and they "fixed" it. Sure enough, two days after the service was completed (reset PCM), the same warning came on.
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2016 model 6cyl 9 spd
joe skelly, 02/01/2016
updated 02/03/2017
2016 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
37 of 46 people found this review helpful
I guess we win. transmission crapped out after only 265mi. yes thats right 265! All the things everyone is saying about this vehicle are true. Run dont walk away from this. Luckily we were not on highway when it failed. Dont listen to dealer lies. They know about transmission problems and are not able to fix them. Gonna have to take a huge loss to get out from this junk. Lemon law is our only hope. Update. Dealer couldn't figure out how to fix this vehicle. Luckily we got them to take it back from us for a minimal loss. I feel bad for the next person they sell this to! This 9 speed tranny is a joke.
2016 Jeep Cherokee for sale near you
3 of 97 listings
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Awesome
Ringwold1@gmail.com, 10/27/2015
2016 Jeep Cherokee Sport 4dr SUV 4WD (2.4L 4cyl 9A)
26 of 32 people found this review helpful
Did a lot of looking around before I bought my trail hawk... On a scale of 1-10 it's a 9.9.. The auto start stop feature can get annoying at times but just click the button and it will stop, and the fuel tank has me desiring a few more gallons. I've put 3000 miles on my baby so far with not an issue.. Very tight on the road and all around has made me a true jeep fan.. Thanks for fixing that transmission issues on last years model, that was the only thing that I was worried about.
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DON'T BUY A CHEROKEE!!
Dennis Robinson, 12/16/2016
updated 06/27/2018
2016 Jeep Cherokee Limited 4dr SUV 4WD (2.4L 4cyl 9A)
22 of 27 people found this review helpful
When the vehicle was new, we were very happy with it. It wasn't until we were stranded for 3 hours do to a transmission failure with 10,500 miles on the vehicle that we found out just how unreliable it would be. The Jeep was towed to a local Jeep dealer for repair. They provided excellent service by the way; five computer modules were upgraded and the problem appeared to be corrected. A day later, the problem reappeared, died while on a highway, and the vehicle went back to the shop. This time they determined that it would need a valve on the transmission that had failed. The unreliability of a vehicle with only 10,500 miles made me very nervous for the future. My wife and I were visiting Florida at the time and the thought of driving 1,400 miles to get home to upstate New York with a vehicle that could shut down any time during the trip prompted us to trade the vehicle immediately. To make matters worse, we lost half the value of the purchase price by trading a 9 month old vehicle, but felt that we had no choice! I have been a loyal Chrysler/Jeep owner for many years but am severing my ties with Blevins dealership and any Chrysler products. It's obvious that Chrysler uses inferior components as evidenced by the multitude of people complaining on the internet of the same problem as we experienced.
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Scared to drive
Jmklaers@gmail.com, 11/04/2016
2016 Jeep Cherokee Limited 4dr SUV (2.4L 4cyl 9A)
12 of 14 people found this review helpful
I just bought this car and it's been in the shop 3 times already to no avail. Car cuts off in the middle of driving and leaving me with no power on a busy Interstate several times. Dealership can't find anything wrong with it although I barely got it there. Car States vehicle needs transmission repair service and brake service. Seems no one can help! Do not buy this car. Lemon warning.
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