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Used 2016 Jeep Cherokee Consumer Reviews

3.5 out of 5 stars
147 reviews

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4 out of 5 stars

2016 Jeep Cherokee Trailhawk 2.4L 4 Cycle

Cranestyle777, 11/08/2016
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
11 of 12 people found this review helpful

Bought this because I wanted the off road version, but was light in the wallet at the time of purchase. I suppose most people went with the V6 for the Trailhawk. I will say that if I met someone thinking about buying this car, I would say get the V6. You will be happier. That being said, the 2.4 4cyl tiger shark with the 9 speed transmission has kind of "learned" my driving habits, The transmission software issues from the '14 models are worked out and fixed. Sport mode is fun. I am happy I went with the "green" version. It is capable as hell, decent on gas,

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

DO NOT PURCHASE A 2016 JEEP CHEROKEE

B Bullard, 12/29/2017
2016 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
10 of 11 people found this review helpful

We purchased in Sept. 2016 We had looked at several comparable vehicles but decided to go with the Jeep due to pricing. That was a mistake. You get what you pay for. It was inexpensive, because in simple terms it stinks. From the very beginning it has burned excessive amounts of oil. We took to the dealership and were told that a quart of oil every 1,000 miles is normal. Well, that's not normal in my opinion for a brand new vehicle. I have an 11 year old Chevrolet that does not come close to burning that much oil. We were advised to check the oil every time we fill up with gas. What a joke. They performed an oil consumption test which resulted in them telling us they would send the findings to the manufacturer. We called several times to check status of the oil consumption findings only to be told that they hadn't heard back from the manufacturer. Two weeks ago, while driving the Jeep in rush hour traffic the engine light started flashing and service transmission light came on and car went into limp mode. I was almost rear ended because car wouldn't move. I was finally able to slowly move over 3 lanes and pull into a parking lot. I shut the car off and once I restarted it, it seemed to be fine. I got back on the road only to have this happen 3 more times before I could make it to my destination. The dealership was contacted only to not return our calls. We took the car in the next morning and haven't seen or heard from the dealership since. My advice - DO NOT BUY A JEEP. WORST CAR I'VE EVER OWNED.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Amazing

Dino, 06/17/2016
2016 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
10 of 11 people found this review helpful

this is my first jeep and I am sold It took my interest because of three things 1. the towing capacity 2. the leg room in the rear seats 3. the optional V6 engine, I go camping a lot with my pop up camper and my previous car could hardly tow the pop up but this Cherokee tows like a dream you almost forget the trailer is there I also have a 9 year old son who loves the extra leg room in the back seat and the comfort of the seats the V6 engine Is amazing plenty of power and the Fuel efficiency is amazing I am impressed with the Cherokee it is well worth the money and its worth looking at

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Worth every penny

Brian, 11/21/2017
2016 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
6 of 6 people found this review helpful

Kind of small on the inside, especially with car seats crammed in. For me as an every day driver that spends a total of 40 minutes on the road a day this is what I love. Great power, great handling, good sight lines, good technology compatibility. Things I dislike. Stop and go, city or traffic mpg is very poor, usually in the 19 range according to the dash. The 9 speed transmission can be a little grabby.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
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4 out of 5 stars

2016 Jeep Cherokee Leak

Laura, 09/01/2016
2016 Jeep Cherokee 75th Anniversary 4dr SUV (2.4L 4cyl 9A)
6 of 6 people found this review helpful

I was so excited to purchase the anniversary edition 2016 Jeep Cherokee. I even had customer leather seats installed with the matching tangerine and white trim and had all the windows tinted. On August 11, 2016, Baton Rouge experienced an enormous amount of rain. I've owned at least 20 cars in my lifetime and they've been through hurricanes and rain before, so this particular day shouldn't have been any different. It wouldn't have been if Jeep had made sure all the wheel wells were sealed. I brought my Jeep to a dealer and that's what they found. The LF wheel well wasn't sealed properly and I had several inches of water in my drivers floorboard and behind the driver. The carpet held 2-3" of water for days before I noticed it. (10 total while trying to dry myself and waiting on the dealer) I'm hoping that's the only area to leak and that it was repaired properly. I'm still waiting for the dealer and Jeep to contact me if they will replace the carpet. Waiting and waiting!! The dealer did not dry my carpet or the pad at all. I had to do that myself with fans and blow dryers for days. I guess they thought if they put it back down I wouldn't notice. They didn't even remove the seat to check for any further damage to electrical or to dry. I'm hoping I don't have any future electrical problems with my new purchase. Currently, I'm having the Jeep inspected by my insurance and a second opinion from another Jeep dealer. As long as I know there is no future damage and that Jeep will stand behind replacing the carpet if needed, I still feel I made a good purchase. Out of all the suv's I looked at, the 2016 Cherokee was the most comfortable and easiest to handle.

Performance
4 out of 5 stars
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