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Used 2016 Jeep Cherokee Consumer Reviews

3.5 out of 5 stars
147 reviews

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5 out of 5 stars

AWSOME TRAILHAWK V6

Malik, 06/18/2016
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
14 of 15 people found this review helpful

I bought the 2016 jeep cherokee trailhawk with the V6 engine fully loaded with every package available. Great performance overall. The v6 to me is just right for the SUV. When you need the power its able to put it down well. The interior feels high class. Like I said I bought the vehicle fully loaded including the panoramic sunroof. It has been a great year so far. Maybe the fuel economy can slightly improve but other than that I'm not complaining. Really nice and refined suv for its class overall.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great Little Jeep

Jerome Fryson, 06/16/2016
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
14 of 15 people found this review helpful

As a previous owner of a 2003 Jeep Liberty Renegade and current owner of a 2008 Jeep Liberty, I am partial towards Jeep products. I had been researching the new Cherokee since it's introduction but wanted to wait to buy one until all the kinks had been corrected. I fell in love with the Trailhawk and finally bought a 2016 Trailhawk in February of 2016. I am extremely happy with this vehicle. My Trailhawk came equipped with the 2.4 liter four cylinder and nine speed transmission. When city driving just put it in " sport mode" and the four banger performs well with higher revs. When highway driving put it in automatic mode and I am getting 31 mpg on the highway(awesome). I have gone off road and this is where the Trailhawk really shines.The Trailhawk is exceptional on dirt and sand and on hills (ascending/descending). I am really impressed by how stable the Trailhawk feels when off road. By the way, I get many compliments on how great the Trailhawk looks. Most people don't recognize it as a Cherokee until they take a close look. It seems Jeep has made the perfect SUV for me and my family. I handed down the 2008 Jeep Liberty to my 18 year old son and he is happy with it. I look forward to the day when I can hand down this Trailhawk to my younger 11 year old son. Keep up the good work. "GO JEEP"

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
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4 out of 5 stars

Cherokee

Anthony sortino, 05/02/2016
2016 Jeep Cherokee Sport 4dr SUV 4WD (2.4L 4cyl 9A)
8 of 8 people found this review helpful

Great car but should have got the V-6. U connect not worth the 895. Overall good car except for 4 cylinder

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Just went through our first Colorado Snow storm

Dan Larsen, 12/21/2016
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
13 of 14 people found this review helpful

I love this car. I am able to do 90 on the interstate and go off roading in comfort and style. It consistently turns heads and is very fun to drive. I am seriously disappointed with the software package. I use my iPhone for navigation not the car's built in. Also it has a difficult time with blue tooth and USB connectivity. The WIFI hot spot is useless because its low network 3g. (seriously slow) So for everything non software related it rocks, but you have to learn to work around the digital features short comings. Also customer service at the dealership is non existent so don't expect much follow up after the initial flurry of support from Mopar.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Soggy 2016 Jeep Cherokee lemon

IngridD, 05/12/2016
2016 Jeep Cherokee Overland 4dr SUV 4WD (3.2L 6cyl 9A)
50 of 59 people found this review helpful

My 2016 Jeep Cherokee has under 3K miles on it and it is a lemon. It has a water leak that causes floorboards to be soaked. Vehicle has been at dealership four times for this issue (currently still there). Each time they return the car to me they say they have sealed this or that and water tested. Each time the leak has quickly returned. I opened a case (#29199176) with Jeep/Chrysler. I want my money back. I am concerned about corrosion and long-term reliability issues with the vehicle. I worry about mold affecting my family's health. I want my money back so that I may buy a different vehicle and Move on. I do not have time in my life for this drama. I am super busy with high stress job, kids and a frail mother suffering from dementia. The last thing I need is an unreliable car which is why I purchased a new vehicle. I felt the jeep would be easier for my mom to get in and out of but clearly I should have gone with another SUV. So far I am underwhelmed by the response I am getting from Jeep/Chrysler. What a pain!!! <br><br><br><br>

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
1 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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