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Used 2016 Jeep Cherokee Consumer Reviews

3.5 out of 5 stars
147 reviews

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5 out of 5 stars

This is our second one

Louis Klipper, 03/12/2016
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
37 of 41 people found this review helpful

We purchased our first Trailhawk when they were introduced in 2014. We traded in our Audi to purchase this Jeep, the first American car we have owned in the past 20 years. (We have been driving Mercedes, BMW and Audi's) We needed a comfortable SUV that was capable of towing my 3,000 lbs enclosed motorcycle trailer from our home in New England to our home in Florida a few times a year. Most of the German built mid sized SUV's had a max tow rating of 3,000 lbs, not enough safety margin for the distance we were traveling. The Cherokee Trailhawk with the V6 and factory installed tow package was rated @ 4,500 lbs. The capability, comfort, technology and quality was all rolled into a unique package that really impressed me. I was not expecting to like this vehicle as much as I did. The Cherokee never gave us any problems, and service was limited to oil changes and tire rotations. We never had any issues with the 9 speed transmission. With the miles piling up on our 2014 Cherokee we decided to trade it in on a 2016. Before purchasing, we thought that we needed to test drive a Land Rover Discovery HSE and the new Mercedes GLC, to experience these two new models. After living with and driving the Jeep Trailhawk for 2 years I felt that the Mercedes and Land Rover were not worth the consideration over the Trailhawk. Now that I've put a few thousand miles on our 2016 Trailhawk I've noticed a few things different from our old 2014. The ride is more refined, and the 9 speed transmission is silky smooth. The technology keeps getting better, and the U Connect system is the most user friendly system I have used in any vehicle, no matter the price. The doors close with a solid sounding thunk, reminding me of some of Mercedes we have owned.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Get the V6

Matthew, 03/07/2016
2016 Jeep Cherokee Limited 4dr SUV 4WD (2.4L 4cyl 9A)
17 of 18 people found this review helpful

The Limited has great looks inside and out. Spend the extra and get the V6. Great get up and go. My only complaint would be the navigation system. I thought it was broken right after buying car. Can not program an address if parked in a lot that is not recognized by the satellite. ( Happened even in the service department parking lot.) Must then program with voice while driving. Service department knows about the glitch, but no fix available at this time. The connect system and screen also seems somewhat temperamental. (Has a mind of its own at times.) All in all, its a great SUV. The safety features are a bonus and make one feel secure. Press the @ button on your dash if you don't want the engine to stop when the car is at a stop sign, ect. (This feature was designed to save on gas, but it causes the engine to feel jumpy when going back in gear.) I would give the car and 8 out of 10. If you plan on keeping the car for a long, long time, get the extended lifetime warranty. It is worth it for peace of mind.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

LOVE My Baby Jeep!!

Stacey, 02/12/2016
updated 08/12/2016
2016 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
16 of 17 people found this review helpful

I just traded in my 2011 Jeep Grand Cherokee for the 2016 Cherokee Latitude (v6) and OMG! I'm in love. I didn't think I would like a smaller version of what I had but I was wrong. The comfort, the bells and whistles and the road handling. I feel like I'm in a sporty type vehicle. It handles curves AWESOME! I'm happy. The ONLY thing that can be a little annoying is the ceiling noise. I guess, with the panoramic moon roof, the glass doesn't shield road noises like a metal ceiling would. But it looks FABULOUS when the roof is exposed! I love it! I'll always have a Jeep in my life! Since I only had 11 miles when I got it (2 days ago), I can't speak to the gas mileage yet, but the car is wonderful! I LOVED My Grand Cherokee, but it had soooooooo many issues. It was hard to part with it because it was truly my Dream car, but this baby Jeep has me wondering what took me so long. Great look, great "toys", great handling and GREAT car! But wait! Forgot to mention the fact that with UConnect, I am able to start my car from ANYWHERE. From my computer at my desk(!!!), from the mobile app on my phone or from my keyfob.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

The Best Car I've Ever Purchased!

Amber Hughes, 05/27/2016
2016 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
16 of 17 people found this review helpful

I had been seriously shopping around for this type of car for quite some time. I had about five dealerships calling me. When I first test drove my 2016 Jeep Cherokee, I was a bit worried. I live on insanely curvy roads and this car could have handled the curves poorly. It didn't! It handles the twists and turns of my rural road beautifully! I got a great price from my local dealership, had a trailer hitch installed on it for hauling bicycles around and it looks so great! I love all of my car's features, but I do have one complaint; no CD player. It's not the actual car's fault though because I guess basically no new cars have a CD player installed. One day, I'll probably look into getting a CD player installed, but my iPod works just fine for now. All in all, this is the best car I've ever owned and I would highly recommend it for anyone that is looking for a quality vehicle.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Crash Tested!!

Katelyn, 10/13/2016
2016 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
9 of 9 people found this review helpful

I leased a 2016 Jeep Cherokee and recently got into a terrible accident with the car. I was shocked how the car reacted to the accident. It did what it was built to do, which was save me and the car itself fell apart. I got hit on the drivers side and then the force from that forced me to hit a telephone pole. I was told that if I had been driving my old car, which was a 2010 Volkswagen, the accident would've been much worse and my injuries would've been worse. I highly suggest this car to anyone that is looking at a Jeep. It is extremely reliable and has the best ride I've ever driven in a car. It's great in the snow/rain as well. If you're looking into Jeep's, definitely look at this one! I also suggest the Jeep Grand Cherokee, as I have that one as well. Both of these vehicles are wonderful and their performance is top of the line.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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