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Used 2016 Jeep Cherokee Consumer Reviews

3.5 out of 5 stars
147 reviews

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5 out of 5 stars

A different look!

Lee, 12/02/2015
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
40 of 44 people found this review helpful

I have the 2016 Trailhawk 3.2 V-6 AWD, When you get behind the wheel you think your driving a larger SUV. It has the feeling that it is well built. I have driven the other small SUV's in this class and the tinny feel when you shut the door and the road noise from different types of payvment let you know your in a small SUV. This is different from the fit and finish on the interior to the snappy 3.2 V-6. I have know about the transmission problems but they must be fixed because this tranny is as smooth a butter. The MSPR of mine went just over $40k and that is a bunch for a small SUV but in this case you get what you pay for. What other small SUV comes with Rock setting with locker rear axel. It's also the only one you can tow four down behind a motor home. I give it two thumbs up.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Good value after 2 years...

Jim Ackert, 03/27/2018
2016 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
11 of 11 people found this review helpful

Has lots of neat features like SD card mp3 and WAV file playback, touchscreen. Very roomy, quiet, smooth ride. Corners well. Great price. Only issue was the transmission stopped working on the highway (stepped on gas, engine raced, car wouldn't move.) Turning engine off and on again got it working enough to get to the dealer. Was the transmission control module computer. Needed a software update. No issues since then. FCA should have issued a recall for that as it is a critical safety issue.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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5 out of 5 stars

BIG BANG FROM A SMALL(ER) PACKAGE

Tyler, 11/10/2017
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
11 of 11 people found this review helpful

My, has jeep come a long way! I have the Trailhawk with the 3.2 V6, and love it. My ONLY complaint is the 9 speed transmission. It works well, it's just S-L-O-W to respond; downshifts to passing gear takes forever, it hesitates to accelerate from time to time, and I honestly think the 9th gear is like a great white buffalo - It RARELY touches 9th, and when it does, you're going at least 80mph, which is speeding. Jeep dealer has updated software twice on my transmission (it was required by Jeep) and that certainly made things better, but there's room for improvement yet. HOWEVER - this is completely livable - you just have to expect to wait a couple secs for the transmission to downshift when you put your foot down. As others have said, yes, cargo is a little small for the class, but there is still more than enough and this vehicle performs amazingly. There's nothing else in the segment that can come close to the capability and comfort of the Cherokee, especially in this price range. I would absolutely recommend it with one caveat: Spend the money for the v6; I test drove both, and the 4 cyl just doesn't have enough "umph", especially when you need to pass or merge into traffic on highways.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Cherokee Trailhawk 3.2L - The dream SUV

Gene W., 07/07/2016
updated 07/18/2018
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
58 of 65 people found this review helpful

I have owned Jeeps for 45 years....CJ-5, CJ-7's (1975-2008), JK Wrangler's (2), etc, In Sep 2015 I bought a new 2016 Cherokee Latitude 3.2L for my wife but wound up driving it myself and selling my JK manual - we're getting older now and needed a Jeep that is more comfortable - she opted to keep her little car.. But there was something vaguely not quite right with the Latitude. It had no tow points (had to hook a tow rope to the suspension to pull a car out of the snow)..it didn't seem like a Jeep; it sat a little lower (though it had 18" low profile tires). It was more a sports car with Jeep characteristics. I was afraid to take it onto the beach - wasn't sure of the tires and with no tow points I had my doubts. So after just 5,000 miles and 7 months I went back to Jeep and test drove another Wrangler, both the JK and JKU. Though I'd had the equivalent since 1975, this time it just didn't work - I just didn't want to go back. So, I wound up buying a 2016 Cherokee Trailhawk 3.2L with every option available including tow package, full sun roof, leather with ventilated seats, sound group, etc. The tow package was key but the way the car sat, the ground clearance, the tires, everything was just balanced and perfect - a stunning Jeep; what a difference something as simple as 2" of ground clearance and 245 tires will make. This is the SUV I've been looking for for the last 5 years ever since my wife of 36 years first complained about being jolted around in the JK Wrangler. It will do everything I want it to do including rock crawl (I installed Rock Rails just in case I go to Moab though they're unlikely to be used). It rides, handles, stops, crawls, goes through snow, sand, mud, handles interstates beautifully. It has a beast of an 3.2 6 cal engine that makes it run like a mini-Porsche Carrera. This Jeep will be with me for many many years. +++++++++++++++++++++++++++++++ two years later +++++++++++++++++++++++++++++ The Cherokee trailhawk continues to be my perfect SUV two + years into owning it. The milage is just short of 20,000. It is comfortable, powerful, will do everything I want for a Jeep at this point in my life; it rides well, handles deep sand on the beach, snow on the road, has enough ground clearance to go where I want it to go and looks good; I even like the old shark-like nose better than the modern version. Of the options that I got with the truck, the Trailhawk version and the 3.2 engine are obviously the two most important. The Trailhawk version is a real Jeep. Surprisingly after these two the most important option was the premium heated/ventilated seats. They are light-years ahead of the standard seat - firm, supportive; a lot of time is spent in the seat and I now realize it's as important as the tires. The tow package turned out to be a great bargain. I'm not enamored with the 9 speed automatic transmission because of well-documented tendency not to down-shift or to down shift too often - with the 3.2 you don't really need 9 speeds - but I have gotten used to it - and the option to put it into manual is always there. To sum up, I have no interest in changing trucks; this continues to be the best SUV for me and my wife in terms of size, performance, comfort, off-roadability, and versitility. It stays in the garage and in the family.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Go to another dealer for work

nurse, 09/16/2016
updated 09/19/2017
2016 Jeep Cherokee Limited 4dr SUV (2.4L 4cyl 9A)
24 of 26 people found this review helpful

I bought my Jeep Cherokee brand new and within a few days I had a problem of it stalling and turning off completely (not the added feature already on to save gas). Still does it after three trips to the shop and 10 months of frustration. Then it rained hard and the water came dribbling in the sunroof and now I wait because as soon as I used the elctronics to close it it sounded like it went off track...UGH....I should of stayed away...:(

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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