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Used 2016 Jeep Cherokee Consumer Reviews

3.5 out of 5 stars
147 reviews

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Pros
Cons
5 out of 5 stars

So Far So Good

Stevo, 01/24/2020
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
1 of 1 people found this review helpful

Got our 6 cyl with 47k miles on it...now have 60...hasn't skipped a beat. It's the quietest car I've ever owned, it's fast, off road it's killer and it seems we're always filling it up but we absolutely love it. The stereo is not the greatest.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Jeep cherokee trail hawk

tjs, 10/16/2019
updated 10/26/2020
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
1 of 1 people found this review helpful

We like our Jeep trail hawk so much that instead of our usual trading in every 2 years, we decided to keep it. We decided also to buy the extended warrantee by Mopar.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Good 1st ownership experience...with some concerns

Robert, 03/09/2019
2016 Jeep Cherokee Overland 4dr SUV 4WD (3.2L 6cyl 9A)
1 of 1 people found this review helpful

We have really enjoyed this Jeep. Ride comfort, handling, and overall driving experience has been excellent. My only concern is that both HID headlights went bad within a month of each other after the car was only 2.5 years old. While that seems really early for headlights to go bad, it was disappointing that Jeep would not replace the headlights under warranty as we were 2,900 miles out of the mileage warranty at the time. Gives me pause and concern regarding the long term reliability.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Wrost car I have ever had in my life

janis.thompson@comcast.net, 11/20/2015
updated 05/23/2017
2016 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
15 of 47 people found this review helpful

Do not buy this car. When you put it in gear you never know if it will go forward or backwards no matter what gear it is in. It will not start, the door will come down on you head and knock you out, the tire pressure gauge alternates between okay and low, and the dealer will flash the computer about fifteen to twenty times and the car will still not work. I will never , never, never, buy another Jeep. Also I had the worst dealership. When I called about my car during the 6 weeks they kept the car during the first 3 months of ownership I was told that nobody in the shop know anything. I had to take off work to talk to the shop about the status of my car. they thought is was okay to sell me that loaner car at the same price of my Jeep which was about $10,000 less than my Jeep. Usually drive about 20,000 per year but I am afraid to drive this car! Plan to sell as soon as possible! Paid much more than it was worth. Bought a new car and it was so much better the Jeep. The Jeep turns off when you stop at a light and turns back on when you touch the accelerator. Several months before I bought a new car the Jeep did not turn on when I touched the accelerator. That was a bad feeling in the middle of the intersection. New car is so much better and now I feel safe driving!

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Noises

Debra Jenkins, 02/15/2017
2016 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
3 of 9 people found this review helpful

I bought a 2016 Jeep Cherokee it is making a noise. I keep the maintenance up on my car. The noise is very annoying and I can't stand it. I'm a single parent and I really want to trade it in. I have read the other reviews and it appears there is nothing that can be done with this noise. I don't know what to do. I'm in the process of contacting Fletcher Dodge in Jonesboro Arkansas, the car price is to high to have this kind of noise coming from the engine. Also the speakers sound as if they are busted. I hate this car. Can someone tell me what I can do. I will never recommend anyone to buy this vehicle. Disgruntle Customer.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
1 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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