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Used 2016 Jeep Cherokee Consumer Reviews

3.5 out of 5 stars
147 reviews

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2 out of 5 stars

Lemon

Brucetem, 01/13/2017
2016 Jeep Cherokee Overland 4dr SUV 4WD (3.2L 6cyl 9A)
3 of 4 people found this review helpful

2016 Jeep Cherokee V6 the power of it is very poor transmission doesn't work right specially when you're going up hills either stays in third gear or fourth gear all the way up the hill doing 55 miles an hour with and or PMs over 3000 14 to 15 miles per gallon on a full tank of gas I'm getting maybe 250 miles of gas I can't wait for my lease to be up to get rid of it I had it dealerships four times they said there's nothing wrong with it there's no codes that sander something wrong with it I'll never buy another jeep again

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Be Aware

goody, 08/23/2019
updated 03/03/2020
2016 Jeep Cherokee Overland 4dr SUV 4WD (3.2L 6cyl 9A)
3 of 4 people found this review helpful

Bought our 2016 75th anniversary Cherokee in 2017.8200 miles on odometer.Balance of factory warranty.Overall this could be a phenomenal suv.I will explain.Noticed fogged up windows on a beautiful warm day in Sept of 2018.Lifted up driver and passenger floormats and both carpets were wet.Took and dropped it of at dealer where I purchased a total of 5 times.In the end they said it was a cracked winsheild.Which isn't covered under warranty.I paid the $295 for winsheild. Even though I purchased it used.I called a lemon law lawyer.We took em to court and settled.You can sue manufacturers for up to 23% of purchase price.Which is what I got. I have my jeep back for about 2 weeks.No signs yet.Fingers crossed.I went without my Cherokee for roughly a month and a half during this process.This is an issue with cherokees and seems to be hit or miss as to who gets the wet ones.Not enough apparently to recall. Now to the basic vehicle.Ours is loaded with most options. V6 is very peppy and we average about 22mpg.Seats are very comfortable. This was our first vehicle with heated seats and steering wheel. They are a wonderful thing I have to say.Plenty of adjustment so you dont cook.Passenger seating is also comfy and roomy.Hatch area size is a little disappointing.We have 2 medium size dogs and although they fit back there it could be a lil bigger.Not jeeps fault.I knew how big it was before I bought it.Very good in the snow.Im in Pa. so we get a little from time to time.Very nice ride on the highway.Overall I love the lil cherokee.If the leak is resolved I would with caution consider another one in the future.If the leak returns.It will be my last jeep.And that's a shame jeep. Update.Leak reappeared with a vengeance.Traded it in on a Toyota.Goodbye Jeep! Ya coulda been a contender.

Technology
4 out of 5 stars
Comfort
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Good choice

Ramon Davantes, 11/06/2016
2016 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
3 of 4 people found this review helpful

Better than any of my past SUV

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Never again

Candace, 06/09/2021
2016 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
4 of 6 people found this review helpful

This car is awful on anything but dry payment. I had to replace the battery within two years of owning the car. Drivers headlight has gone out repeatedly. Panel covering the oil pan does not stay shut. It has broke off and replaced three times before I quit replacing them. Then around 101,000 miles my car starts dying randomly. While driving, stopping and taking off. Check engine light says electronic throttle control. My research shows it has been reported a bit. Does not handle as well as I thought a jeep would handle. I will never buy another jeep product.

Safety
2 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

Oil Unknown Issues

Jeep Jess, 08/24/2019
2016 Jeep Cherokee 75th Anniversary 4dr SUV (2.4L 4cyl 9A)
4 of 6 people found this review helpful

I purchased the oil changes for 100k miles and random when doing a left turn or right turn the Jeep died. This happened many times took to dealer got the transmission updated it needed. However it didn't stop. Next time the oil was bone dry and I was 1k miles before I was supposed to get an oil change. The gave me an override and covered it. So...I had it happen again! Went to auto zone got oil and added so I would not have an accident with the car dying while turning. So it was happening again! But thought it was time for oil change. Added one quart and took it in, now 1300 miles before approved oil change. Why is the Jeep using so much oil? One month the email reported 40% oil left, next month 25%. So this is an issue??? Sure this is not normal and the dealership can't find a "problem"

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
4 out of 5 stars
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