Used 2016 Jeep Cherokee Consumer Reviews
First-time SUV
Update to my first review 2 years ago: This truck is still reliable. I moved from a warm climate state to a snow state and it held up very well. I am back in the warm climate state. I have driven many miles between states and cities, and it hasn't disappointed. Thus far, maintenance has been fairly low other than the usual. I'm still happy with my purchase. The first thing I want to take the time to review is the buying experience. I went to the Auto Nation in Pembroke Pines, FL. My sales guy was Michael Lewis. I saw him the day before I actually purchased the vehicle and knew that he would be the one to take me through the process. I came in the next day, told him what I was looking for and he made the process as stress-free as possible (also to mention I am 8 months pregnant). This is my first SUV, so the rating I am giving is purely off of first impression. I have the limited, which has a lot of bells and whistles that are impressive. The leather interior was a must have for me, which only comes with all limited vehicles. The larger screen and technology is not only a great feature, but also good for safety. The car comes equipped with 10 airbags. I am having a baby really soon and the safety features was a big deal for me, as well as having the larger space. So far, I have had a smooth ride, but I am still in the brand new stage of the vehicle. I am comfortable and very happy with this purchase. I was also concerned with the heavy engine, which is not an issue. My overall experience with this purchase was really great. My salesman had my hard tag the next day and made sure anything that I was missing was ordered. I recommend purchasing this vehicle and recommend purchasing from that dealership.
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Love it. Radio, electronics needs attention!
The button on the back of my steering wheel to navigate through pre-programmed stations has never worked. The dealer, Steve White in Hickory NC told me 3x they could find no problem. It skips stations, goes to stations never programmed, repeats several stations 2-3x. Havill in Jefferson WI saw the problem immediately. Despite their best efforts (replacing the button, updating the computer, new wiring harness) -it's worse than ever. And now the tailgate opens on it's own. They're contacting Chrysler but I'm looking at trades. I've had this since new, paid $40k, have the Trailhawk with 3.2 (which wasn't an option on this site), has only 15,000 miles.... Comfort, driving, etc is excellent. Very happy otherwise, but this is annoying enough to consider trade.
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- Sport 4dr SUVMSRP: $10,95093 mi away
- High Altitude 4dr SUVMSRP: $13,50097 mi away
- Altitude 4dr SUVMSRP: $12,00097 mi away
Nothing Spectacular
We've owned the Jeep for 2-1/2 years. It's ok. No more room than the trunk of my Ford Fusion. Pick up is sluggish. My wife says she prefers driving the Fusion over the Jeep as it has better pick up and has superior braking. The price of the two vehicles was comparable, but if we had a choice, we would have two Fusions. 2/19 Update: Traded the jeep in for a Ford F-150. Couldn't be happier. We strongly disliked the Jeep the entire time we owned it. Will never buy another.
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Perfect size
I test drove many cars and then I test drove the Jeep Cherokee. It handles the road nicely, and I did not hear the road noise that I heard while driving the Nissan Rouge.
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Lemon
My wife and I recently had a baby and decided to turn in my old Jeep Liberty for a 2016 Jeep Cherokee Latitude. The thought was to get the baby into a nice, safe and smooth ride. This car has been terrible. The dealership and service area have been absolutely horrendous, but that's not what you guys care about. I have had this car for six months and have had to bring it in for service 4 times, not including the windshield wiper recall. They have had to replace the radio system 3 times. The touch screen and radio continue to black out which does not let me control the heating vent system, radio and rear view back up camera. When I hit 30 MPH the back up camera goes on while driving forward. The radio is in and out when this happens, not that I can control it. This happened during the recent snow storms in Southern Maine and I was not able to select my rear and front defrosters as the buttons did not work on top of the touch screen. Luckily when the radio and touch screen went it was already on these settings. Currently still in the shop now while they are adding a new radio. I also had to have my right signal repaired because it went out after 2 months. They think it was actually the wiring connecting to the light. took them 2 hours to figure it out. The interior is nice,but poor vision around corners due to the frame. Smooth ride, but the 4 cyclinder is a little sluggish. Actually impressed with handling in the snow. But, I asked for options to replace the jeep from the dealer and they said to call Chrysler and complain as that's my best course of action or they could have me trade it back into them for a new Jeep but I they said I would have to pay more for it. Unbelievable. Done with Jeep.
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