Used 2016 Jeep Cherokee Consumer Reviews
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Love it. Radio, electronics needs attention!
The button on the back of my steering wheel to navigate through pre-programmed stations has never worked. The dealer, Steve White in Hickory NC told me 3x they could find no problem. It skips stations, goes to stations never programmed, repeats several stations 2-3x. Havill in Jefferson WI saw the problem immediately. Despite their best efforts (replacing the button, updating the computer, new wiring harness) -it's worse than ever. And now the tailgate opens on it's own. They're contacting Chrysler but I'm looking at trades. I've had this since new, paid $40k, have the Trailhawk with 3.2 (which wasn't an option on this site), has only 15,000 miles.... Comfort, driving, etc is excellent. Very happy otherwise, but this is annoying enough to consider trade.
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Nothing Spectacular
We've owned the Jeep for 2-1/2 years. It's ok. No more room than the trunk of my Ford Fusion. Pick up is sluggish. My wife says she prefers driving the Fusion over the Jeep as it has better pick up and has superior braking. The price of the two vehicles was comparable, but if we had a choice, we would have two Fusions. 2/19 Update: Traded the jeep in for a Ford F-150. Couldn't be happier. We strongly disliked the Jeep the entire time we owned it. Will never buy another.
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- Latitude 4dr SUVMSRP: $10,49539 mi away
- Overland 4dr SUVMSRP: $13,99032 mi away
- Trailhawk 4dr SUVMSRP: $15,59032 mi away
Perfect size
I test drove many cars and then I test drove the Jeep Cherokee. It handles the road nicely, and I did not hear the road noise that I heard while driving the Nissan Rouge.
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Lemon
My wife and I recently had a baby and decided to turn in my old Jeep Liberty for a 2016 Jeep Cherokee Latitude. The thought was to get the baby into a nice, safe and smooth ride. This car has been terrible. The dealership and service area have been absolutely horrendous, but that's not what you guys care about. I have had this car for six months and have had to bring it in for service 4 times, not including the windshield wiper recall. They have had to replace the radio system 3 times. The touch screen and radio continue to black out which does not let me control the heating vent system, radio and rear view back up camera. When I hit 30 MPH the back up camera goes on while driving forward. The radio is in and out when this happens, not that I can control it. This happened during the recent snow storms in Southern Maine and I was not able to select my rear and front defrosters as the buttons did not work on top of the touch screen. Luckily when the radio and touch screen went it was already on these settings. Currently still in the shop now while they are adding a new radio. I also had to have my right signal repaired because it went out after 2 months. They think it was actually the wiring connecting to the light. took them 2 hours to figure it out. The interior is nice,but poor vision around corners due to the frame. Smooth ride, but the 4 cyclinder is a little sluggish. Actually impressed with handling in the snow. But, I asked for options to replace the jeep from the dealer and they said to call Chrysler and complain as that's my best course of action or they could have me trade it back into them for a new Jeep but I they said I would have to pay more for it. Unbelievable. Done with Jeep.
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the perfect vehicle with one exception
2016 trailhawk 3.2v6. The one exception, infotainment. uconnect 8.5 un is a nice big screen with good layout and easy to use. However, the voice is horrible. robotics, old, very poorly executed. It cant even do the most basic thing right. Texting will test your ability to not punch the screen. After say a very BRIEF and usually wrongly translated text your present by a female giving you options, like, add to message, redo message, bla bla bla, finally it gets to where it beeps and you can say send. Why won't they give us an option to shut the system up and just automatically send the message when done talking. It's mostly translated wrong text anyway no use trying to correct it. Instead, you have to wait FOREVER to send the dang text. After replying to two or three texts your ready to rip out the system and through it out the window!! MOST ANNOYING is the AUTO ac system. it simply doesn't work!!! If it's 100 deg F in the car and you set temp to 60 you still cant even hear the fan running. the system is SO reserved in how it utilizes the ac that it's worthless. To sum it up, a perfect vehicle ruined by what could be two simple software fixes!!!!!!!!!!!!!!!!!!!!!!!
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