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Used 2014 Jeep Cherokee Consumer Reviews

3.1 out of 5 stars
128 reviews

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Pros
Cons
5 out of 5 stars

My Latitude with Attitude

Mary, 07/25/2018
2014 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
3 of 3 people found this review helpful

This 2014 Jeep Latitude has outperformed my expectations...in all areas. Other than oil changes- I haven't had any servicing issues- Extremely reliable and dependable. Great for all age groups/demographics . My driving is mostly highway - the experience has been great - safety, sound, and sublime!!! I highly recommend!

Technology
4 out of 5 stars
Performance
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Defective Jeep

K, 04/19/2017
2014 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
3 of 3 people found this review helpful

I've always loved Jeeps until I purchased this Jeep cherokee. It has caused me nothing but issues. I've had it in the shop multiple times for the same transmission issues and the service dept comes back saying we updated the software and it's working great now...give it a week and it's back to the same as before I brought it in. Every recall that has been issued has happened to my Jeep. I have 29000 miles on this vehicle and have broken down 5 times. I tried to trade it in but the value of the car has gone down significantly due to the issues I'm having a terrible time getting rid of it. Unfortunately this Jeep is terrible and I wouldn't recommend it to anybody. I'm at the point now that I have no other choice but contacting a lawyer.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Total Regret 2014 Jeep Cherokee

Amber, 11/14/2016
2014 Jeep Cherokee Limited 4dr SUV (2.4L 4cyl 9A)
3 of 3 people found this review helpful

My husband and I purchased a 2014 Jeep Cherokee in April of 2016. It had about 34,000 miles on it. We started having issues in July. The vehicle would experience complete loss of power, and the transmission wouldn't downshift when you went downhill. The dealership said this was happening due to low oil - even though my dashboard showed 30% oil life remaining. Fast forward to October. We drove the Jeep out of town for a wedding. We were driving home on a Sunday, and attempted to merge onto the interstate. My husband accelerated, and the Jeep suddenly stopped accelerating and warning lights came on the dashboard. Luckily, we made it home. I called the dealership on 10/24 and brought my Jeep out there. On the drive to the dealership, I experience complete loss of power while in traffic. I ended up having to use the 'Towing Assistance' feature (which works wells by the way). It is now November 14th. I've been in contact with Chrysler and the dealership. The vehicle needs a new engine, plus they're taking care of the transmission recall. Going to request a buyback at this point. I don't trust the Jeep brand any longer.

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5 out of 5 stars

loved this car until a tree impaled and totaled it

pthomas06, 06/14/2015
updated 06/18/2018
2014 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
3 of 3 people found this review helpful

This is the nicest car I've ever owned. Very reliable, comfortable, stable on roads - back roads, dirt roads, and highway. Got me through a lot of snow this past winter - even the husband was impressed with how well it handled in snow and was disappointed he couldn't play and make it slide. It looks good and can go from class to sass in no time. I now have almost 18,000 miles on it in 16 months and am very happy. No car is perfect but this beats all my previous and there have been many. **Update - I know have almost 40,000 miles on my Cherokee and no issues, still loving this car! Last year hubby got a remote start installed for Christmas, best way to make this car even better. I can't ask for more. :) *** as of 8/1/2017 i no longer have this car, a tree at work fell on it and impaled it through the dash completely totaling it. i cried. this was my favorite car ever. if you can get one, do it, you won't be sorry!

Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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4 out of 5 stars

Great vehicle except transmission.

claw96, 02/13/2014
updated 08/15/2016
2014 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
3 of 3 people found this review helpful

Everything about the Cherokee is great aside from the 9spd transmission. Good fuel economy, good handling, comfortable, etc. The transmission is good but finicky. It doesn't like downshifting and has debatable reliability.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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