Skip to main content

Used 2014 Jeep Cherokee Consumer Reviews

3.1 out of 5 stars
128 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example

Trending topics in reviews

Pros
Cons
3.13 out of 5 stars

Power Transfer Unit Problems

NY_Girl, 01/22/2015
2014 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
5 of 6 people found this review helpful

Bought a 2014 Trailhawk at the end of the year. We are now at less than 7000 miles on it and the Power Transfer Unit is toast. Back to the dealership and they expect to have it a week. Prior to this issue, I had no major complaints. Beast in the snow and not bad on gas. The interior makes you feel like you are in a much more expensive vehicle. The heated steering wheel gets a little too warm and wish there was a little more headroom...minor issues until the PTU problems. Dealership said we were not the first ones to have this problem. Little consolation though. Hope Jeep figures it out!

Report Abuse

1 out of 5 stars

Transmission issues at less than 2 years old

four25, 06/19/2014
updated 06/19/2016
2014 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
5 of 6 people found this review helpful

i loved my Cherokee at first, but after awhile it started stalling when I accelerated. Eventually the transmission would completely stall when I accelerated. There were a couple of close calls when pulling out into traffic when it would stop moving and I was a sitting car in front of oncoming traffic. Thankfully I did not get into an accident. I took it to the dealership a couple of times, but they could not recreate issues. I ended up getting rid of it at less than 2 years old. Extremely disappointing.

Safety
1 out of 5 stars
Technology
5 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Report Abuse
2014 Jeep Cherokee for sale near you
3 of 56 listings
See all 56 listings

5 out of 5 stars

Fantastic Jeep!

Bryan, 04/19/2016
2014 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
5 of 6 people found this review helpful

I lease this car and it is a great Jeep. I love the way it rides and handles. All of which are very smooth. The MPG is a little cruddy but thats expected when you are driving a Jeep. The pick up however is really good, I used to drive a Trailblazer and this car with the 9-speed transmission can go! We have had this car for two years and we love it. We pull a 23' trailer with this small SUV, we have the 6 cylinder engine. The interior is perfectly laid out and the seats are so comfortable. I am 6'6" and There is room in this car for a person who is 7' which is really hard to fine. The 2014 model had some transmission kinks that have been worked out in the newer models that I have test driven. I strongly suggest you buy this car and put it in your driveway!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

loved this car until a tree impaled and totaled it

pthomas06, 06/14/2015
updated 06/18/2018
2014 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
3 of 3 people found this review helpful

This is the nicest car I've ever owned. Very reliable, comfortable, stable on roads - back roads, dirt roads, and highway. Got me through a lot of snow this past winter - even the husband was impressed with how well it handled in snow and was disappointed he couldn't play and make it slide. It looks good and can go from class to sass in no time. I now have almost 18,000 miles on it in 16 months and am very happy. No car is perfect but this beats all my previous and there have been many. **Update - I know have almost 40,000 miles on my Cherokee and no issues, still loving this car! Last year hubby got a remote start installed for Christmas, best way to make this car even better. I can't ask for more. :) *** as of 8/1/2017 i no longer have this car, a tree at work fell on it and impaled it through the dash completely totaling it. i cried. this was my favorite car ever. if you can get one, do it, you won't be sorry!

Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Report Abuse

1 out of 5 stars

DO NOT BUY THIS RAGGEDY CAR

DToliver, 07/17/2015
updated 07/21/2017
2014 Jeep Cherokee Sport 4dr SUV 4WD (2.4L 4cyl 9A)
3 of 3 people found this review helpful

Update: 7/20/2014 After my original post, the transmission started acting up again. I ended up suing Daimler Chrysler. Hired a Lemon Law Attorney who got me out of this Jeep. They bought it back under TX Lemon Law regulations. Car was paid off and I returned it to the dealership and went to Ford and bought an Explorer. They also covered my attorneys fees. Back experience that ended well. Original post: I bought this car just over a year ago. When on the test drive I noticed it was shifting hard. The salesperson told me, "oh that's NORMAL". I shrugged it off because after speaking with her I went and talked to the service technician who told me the hard shifting was normal for this particular vehicle and it would cease once it adjusted to the way I drove the car. I'm not mechanically inclined at all when it comes to cars but that response sounded absurd. But, I got a SUPER GREAT DEAL and bought it anyway. After having it for a few months, I took it in because the hard shifting had gotten worse. (Love Field Jeep Chrysler Dodge) They told me it was something minor and the issue was fixed. After about a month, I started to feel the hard shifting issue again and I before I could take it in, I received a recall notice in the mail. I took it in again and they "reset this" and "adjusted that" and they told me it would be fine. And, for about a week, it was. I took it in for the 3rd time and the service advisor called me after a couple of days and said, "we have to replace your transmission". They kept the car for a couple of weeks and when I got it back, the problem was finally fixed. BUT....about a month later, the car started dying while I was driving it. It would die, hesitate to start, start, die again, and finally it would stay running. After about 2 weeks of this I finally took it back to the shop to have it looked at. They kept it for a couple of days and then called me to say that they're having to REPLACE THE ENGINE!!!! Something about leaking valves engine compression...yadda, yadda, yadda!!!! The only good thing about this experience is that the service technician is a cutie!!! Other than that, DO NOT BUY THIS RAGGEDY CAR!!!!!

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
Items per page:
5