Used 2018 INFINITI QX80 Consumer Reviews

Love MY QX80

Owned my QX80 Signature Series for over a year, and still love it. It handles excellent on dry roads, and in the rain, and high winds. It has the comfort that is needed for trips. It has the power to continue to perform when loaded with passengers. And a cargo trailer.

Best Full Size Luxury SUV......

The QX 80 by far is the best luxury SUV out there. The power, the gas mileage the comfort, safety and off course the ride. It is the absolutely the best value for its money. the gas mileage in the city is 16 and in the highway is 19-20......(Recently took it to Florida from Texas). You know what else is best about this luxury SUV, it takes regular gas and don't have pounce on the premium gas (recommended though for optimum performance). Towing is amazing also and even though it comes with RWD, it has snow and tow mode. Leather and quality are great.

Exactly what we needed.

We wanted to upgrade one of our Acura MDX's to something more spacious. We purchased our 2017 QX80 in 2017 and I have been driving over a year. It's been great so far. My wife and I were really surprised about the maneuverability compared with our MDX. It's a big vehicle but is quite responsive and does not drive like a truck. The cabin is quiet and comfortable. My wife thought it was big at first but after driving a couple of times she is perfectly comfortable with the larger size. The QX80 responds more like a mid-size SUV. It fits in our garage fine and accommodates 6 comfortably. Access to the third row seating is excellent as the 2nd row seats allow for easy access. Now that my wife is working from home more frequently (with me), she is now prefers driving our QX80. As do I... Our daughter will get the MDX soon and I suspect we might need another QX80. It's our first Infiniti and I can say it will not be our last. I have found it to be a solid vehicle and have been extremely impressed with the Infiniti Dealership. We have had absolutely no problems with it. The storage space is excellent with the third row down and provides the additional space we needed. I am happy with the Bose sound system and although the MP3 USB utilization is a bit outdated with old FAT table limitations. It works fine if you structure the music library accordingly. We did not want the full entertainment system package so I cannot comment about that. I was able to get the front to play AVI but it requires some tech know-how for the video formatting. I find my IPad with streaming more efficient anyway. Really the only downside is the gas consumption compared to our previous MDX although I doubt it's worse than any other V8 in it's class. I get about 12.5-13.5mpg around town. It does much better on the highway but I rarely need to drive long distances anymore. We love it!

It's true, best for the money

I've owned a 2015 qx80,a 2016 qx80 and just took delivery of a 2018. This is by far this sharpest looking , best value luxury suv. Drive one and you will be impressed by the interior, every surface is soft to the touch with nicely stitched leather. It is rated as the quietest suv on the market and drives and rides like a dream even with the 22"wheels. Just before this purchase I shopped the competitors and yes the Benz is small and overpriced, GMs, Yukon and Escalade are just not as soft and comfortable as the qx80 and too much plastic for this price point. Didn't actually look at the Navagator except online, it's also too pricey.Engine and transmission of the qx80 nicely compliment one another and performance power is more than adequate for a 3 ton suv. Got nearly every option except the Deluxe Technology package. Go check one out.

Drive it love it QX80 SOLD

Great drive good economy for its size only let down is that it’s not overly good for carrying cargo. Tows very well and everybody in the family loves it.

Great SUV if can overlook a few small things

Top priorities for this purchase were safety, luxury and value. The QX80 delivers in all these areas. Great ride and comfort, top of the line safety features and a big luxurious package. Only small things I can pick out include a hard time getting the SUV in gear from park, maintenance light already popped on after 2 weeks ( I though this brand was more reliable than it's turning out to be) and the fuel economy is worse than I thought. That said I'm very pleased with the purchase and I'm happy knowing my family is in big safe SUV.

Like driving a very thirsty cloud

So I am leasing a current 2016 QX80 Signature Edition. It has all the bells and whistles you want and none of the BS. Gas mileage is in a word, horrible, but if you are paying a grand a month for your car $60-80 a month in gas is probably not a worry. Safety and tech are top notch, accelerates nicely and is a pleasure to drive. Plus I am saving 200/month vs a MB that is similarly equipped. I looked around, Hard, this was far and away the best bang for the buck. Cadillac felt cheap inside(PLASTIC AS FAR AS THE EYE CAR SEE) the same car from MB is way overpriced, and doesn't exist for Audi, BMW, Porsche or Lexus. I even tried the Lexus 540 which felt tiny in comparison and everything else was soo much smaller or no where near as nice (Yukon, Tahoe, Expedition). This is also far more comfortable than any previous vehicle I have owned (MB E350 Wagon, RR HSE, Yukon Denali and Dodge Durango) and is probably only beaten in value of all cars I have owned by my Porsche (550 Spyder).

2000 miles on the Range (and the mountains)!

I reserved a full-size SUV with Hertz for the family trip to western Montana. We really got lucky when all they had was a QX80 at Bozeman airport. There were multiple days that we spent 6 - 8 hours in the vehicle and more than once 4+ hours at a time. We were all quite comfortable at all times. I've never driven a vehicle that was comfortable so such lengths of time. It was also a joy to drive on Montana's pothole-free highways and backroads. Handled high-speeds (in excess of 100 mph) with rock-solid stability and only a bit of wind-noise as a sign. Yes, Virginia, such speeds are completely safe on a 4-mile straight on a perfectly smooth road, with no trees in sight (you can see any cars, animals, pedestrians, etc. miles away). Fuel economy seemed fine - it's a big SUV with a powerful V8! Also, I'm used to driving full-size trucks with V8s so I knew what to expect. Was disappointed, but not surprised when I confirmed the price is more than I'm willing to spend. Can't justify $70k+ in the northeast where our vehicles are bathed in corrosive salt-spray 5 months per year. Very happy to learn the 2017 Nissan Armada is basically the QX80 with slightly fewer features, Nissan badges, and $15k cheaper. The Armada will be first on my list when we need to replace a vehicle. P.S. I picked "Limited" trim level because Edmunds wouldn't allow me to skip it. I'm not sure which trim level I drove.

Retired in style

I have owned a QX 4,56 and now 2018 QX80. I love it. I get 18 mph on the road. Visability and safety are great deal of comfort. I do not use the back up mirror. Being retired, I do alot of traveling mainly up and down the east coast and through the mountains of the Carolinas, Virginia, Pa and New England. It has never let me down. I trade every 40,000 miles. My only wish is they have a reduced inventory to choose from and very little info as to when new models are available. Add three more inches to the front seats.

RoadTrip

If you are looking for a dependable, great road care that is comfortable for long drives and has kid entertainment with good around town manners and bang for your buck this is the best luxury vehicle on the market. If you are looking for fair gas mileage and a great large SUV the QX80 will thrill you if gas mileage is your top priority stay away from the QX80.

Yes, indeed, king of the road

My every day entertainment palace. A pleasure to own; really easy driving; great visability; envious admiration everywhere; and to me, most important: 3 tons of safety insurance. Its height and weight is the best insurance on the road. The fuel costs are really just safety insurance premiums. I want my wife, young ones and me as safe as can be when one the road. P. S.: it is made in Japan: great work ethic makes for superior factory product. Now own the vehicle for 2 1/2 yeays. Still a floating palace. As other vehiles become smaller this owns seems to grow in stature. Not a problem.

Climate Control Issues

I agree with all the other posts about Climate Control issues. The temp does not regulate well...it's either really hot or really cold. Both of my Toyota's never had this problem. The issue is bad enough that I'm considering selling it with under 10K miles. Overall it's a nice SUV and if you're tall like me, you have plenty of head room with the sun roof.

Great overall SUV

Great SUV, I've owned Mercedes, Escalate, BMW and a Tahoe, by far this one is the best I've own. Gas is what you expect from a large 400HP engine, but no complaints from me. Real confortable and easy to drive around town, and it doesn't feel big at all.

Increased Luxury over Usability

If you need a large vehicle to just move people or tow something this is a great stylish comfortable vehicle but if you are a weekender who heads to the cabin with all their gear and family it may not be what you need. My previous vehicle was a 2008 QX56 that was one of the best vehicles I've owned, no issues, problems or complaints. Plenty of comfort, storage, versatility and usability so most of what I am doing here is comparing back to that vehicle. What you loose with the QX80 is the larger storage area's in and around the cabin. You loose rear storage cu. ft., you loose the ability to easily remove the 2nd row center council for pet beds or to put long items in through the rear. Why do these vehicle makers think that it's ok to not have completely flat fold down rear seats, your storage in back is now at an angle compared to old QX56. Infiniti also reduced the hideaway storage in the back where you put your trailer hitch when not in use. Do they not understand that you also need to put other things back there like straps and such? They also remove the side storage compartment in the back as well that was nice to hide things in when you stopped someplace and did not want someone to see it, like your wife's purse. Stupid things Infiniti did was things like putting the heated steering wheel button low and down to the left so it's hard to get at and see. Rear entertainment that has two headrest mounted screens only has one HDMI input in the back so the kids can only watch one thing at a time from their phones or other peripherals. Why did they change the volume button to be different then the source button on the steering wheel, you can find the source button without looking but finding the flat volume button is harder; what one do you use more? They put this over sized knob for switching into 4wd down by the shifter but make you have to reach to the control knob for the menu system on the dash; which one do you think you use more here? Removing the trailer hitch cover is overly complicated and needs to be re-engineered. Performance is great, power is substantial, fit and finish is great, shifting is not as smooth as I think it should be but it's ok and is something to get used to. Getting in and out is not as easy as the old QX56, seat adjustments is not as good I think and mirrors are smaller in some ways that make things tougher when backing up trailers.

Shifting problems

Our QX 80 is a beautiful and comfortable car. We just passed 100k miles and it looks almost new. We have maintained and cared for this vehicle in a responsible way. So when the dealer service shop diagnosed our erratic transmission behavior as a faulty torque converter I was very disappointed. I have had many cars over my 71 years but this is my first experience with a torque converter failure. I thought those things were bulletproof.

No repairs needed since new.

The window sticker was just below $90,000, so it was not inexpensive. The handling and traction in northern NY is as good as it gets. The ride quality is a little rough, but in return you get excellent road handling for a 6000 lb. vehicle. Nothing has ever needed repair now up to 37,000 miles. We replaced the windshield wipers. Bought 4 new tires at 34,999 miles, $1,200. We only get about 17 MPG on highway at 70 MPH, and 15 MPG around our rural area. The drivers controls are rather odd to a person used to American cars like us, making it quite difficult to figure things out like how to turn on the windshield wipers, use the navigation aid system, etc. Some of the controls, like the heat/air controls for the seats, are very hard to read. The port for a thumb drive is located in a compartment too short , requiring a special short length thumb drive. The rear storage with the 3rd row seats down is not flat. To use the tow hitch, you must remove a plastic panel, leaving an extremely ungainly gaping hole. The seat upholstery is the best we have seen and all the interior roof, side, pillars etc. are covered in what appears to be suede leather.Very nice, very classy. The comfort of long trips (we drive 1300 miles to Florida) is outstanding, one of the best we ever experienced. Highway driving is effortless and very quiet. Overall, we love this SUV and would definitely buy another QX 80 in a couple more years. This is only our second foreign car and we are very positively impressed.

Questionable quality

Front wheel bearings went bad on my 2016 at only 7 years old and 44k miles, which is unheard of for regular use. $1200+ to replace. Cruise control is jerky. Transmission makes some loud noises when shifting into gear. Infotainment is horrible, never know when it will connect to my phone, sometimes it surprises me and works. Powerful and thirsty, gets 10mpg city.

Can’t get comfortable on short flat seat

This is a beautiful car, but it should be more comfortable. The front seat is so short, there’s no thigh support. I’m a tall female, and have been fighting knee issues since taking over driving duties of this car. The seat sits high like a bus, and my knee and thighs are always under pressure. Moreover, the break pedal is 2.5” higher and 3” away from the accelerator, so I’m constantly moving my right leg, and twisting the knee and ankle to access the pedals. I’ve built up the floor of the vehicle by placing two towels under the floor mat, which is a modest improvement. Am looking at getting the break pedal adjusted. I’ve owned over a dozen cars, and never once thought about the pedal placement. The lumbar support is so low on my back, it actually causes the spine to curl rather than extend. I use a third towel for lumber, which doesn’t feel very luxurious. Driving this car in town is a chore,not a pleasure. Too bad, it’s a pretty beast with a nice engine. I prefer experiencing Infiniti as the passenger.

Infinity 2016 QX80 depreciation

Car is great overall however the Infinity QX80 does not hold its value and expect To take a huge loss if you plan on selling you're used QX80. I bought mine a little over 1-year ago with a sticker price of 81K and now 1-year later it's valued at 48K, a 30K + drop in 1-year. I will never buy a Infinity again

New 2018 qx80 review

My review is negative because of the car quality not the overall company because I had a great experience with the local dealer here. I'm very disappointed with the QX80 2018: Quality of the backup camera and the 360 degrees cameras, this is by far the worst quality of cameras in the car market! It looks like a camera from 10 years ago. The car also love gas too much, I'm averaging 11 miles in the city and 13.5 in the highway, I had big engine cars all my life and this car is the worst in that department. You would expect when you pay over 75k for a car with normal backup camera, that's my biggest complaint with the car!!! At night you can’t even see anything

Qx80 backup camera Disappointment

My review is negative because of the car quality not the overall company because I had a great experience with the local dealer here. I'm very disappointed with the QX80 2018: Quality of the backup camera and the 360 degrees cameras, this is by far the worst quality of cameras in the car market! It looks like a camera from 10 years ago. The car also love gas too much, I'm averaging 11 miles in the city and 13.5 in the highway, I had big engine cars all my life and this car is the worst in that department. You would expect when you pay over 75k for a car with normal backup camera, that's my biggest complaint with the car!!! At night you can’t even see anything.

2 years in and the problems started QX80 Limited

After 2 years and 30K miles we started having engine noise. It sounded like the valve train was ticking. We ended up bringing the vehicle back at 50K and they scoped the number 7 cylinder and found no scarring. The noise kept getting louder. We went back a third time after the factory warranty had past and they found scarring and replaced the engine only after the original warranty ended. Thank goodness we purchased Certified at 12K and added the elite wrap protection. At 87000 we needed a new air compressor, seat heater elements, running board approach lights. We are now selling as our wrap coverage is due to end.

Great car

Better than any other suv

Much better

After getting the dealer to make the major repairs needed for my vehicle, I’m please with the vehicle. I’ve had it for about a year now and so far it’s done well. I will be taking it out on the highway this summer so we’ll see how it goes.

2 Day Drive to the Mountains

Rented this car for a 2 day mountain trip. When I first stepped into the car, the traction control off light was on. The car also shifts really weird in Auto, 4H or 4L modes. It either jerks you right off your seat when you step on it or shifts too quickly to where you can feel the automatic transmission shifting 5x in one second. Brakes were also difficult to control as the downshifting also made the car jerk as it is slowing down. Car reached 5200rpm at 72 mph, with a redline at about 6200rpm, which made me afraid to push the car any harder as I was afraid it might blow up at a higher speed. This big SUV also loves to guzzle gas and we were down to a quarter of a tank after 2.5 hr drive. The visibility to the outside was good and it was comfortable for passengers not in the back row, but the interior was kind of small considering the huge size of the car. Barely able to fit 6 adults with luggage. HVAC is finickly and seems to be "hunting" the correct setpoint temperature as you get frequent waves of hot air followed by cold air without touching the controls.

Does not hold Value

We bought a 2016 QX80 loaded as possible just below the Limited version, price range around 80,000 - 90,000. In less than 1 year the vehicle is now worth 40,000-50,000. Infiniti's large SUV does not hold their value. We were sold on it being an elite luxury vehicle, very fast realized it does not hold a candle to our prior SUV. We regret buying this vehicle and feel stuck because how fast it is losing money. 1 yr update, still stuck because how far upside down we are.

QX80 INFINITH

It is a nice looking vehicle in and out. Took alot of investigating finaally after several service appts and more costs some of the roughness improved. Love the vehicle.

very disappointed - reliability is not good.

I owned three Nissan Armadas and liked them. My wife got an Infiniti 60 and was happy. I thought I would step up with a little nicer finish. What a mistake. the 2018 Infiniti QX80 has had several problems. For example, while driving down the road a piece of windshield trim starts flapping on the side of the car. When I talk to Infiniti they responded "it might be under warranty, but I need to drive it 1 1/2 to inspect and possibly order the trim. Then bring it back to fix. The car is less then a year old. They don't allow Nissan dealers to work on the vehicle. I understand the distance issue is my problem, but I have had three issues and have given up on even considering a warranty repair. Very disappointing and I will not be buying Infiniti in the future. I will say the Armadas were great vehicles.

Infiniti missed some obvious festures

This is an enormous SUV, but the front seat is so short that it stops 8-10” from my knees. I’m a tall female, and without thigh support it doesn’t take long for hips, knees and back to ache. The other issue is the lumbar support, it’s so low that it actually cups your back rather than supporting the lumbar arch. What a shame. It’s hard to enjoy the smooth ride of this car when everything aches. I wish we had bought the Tahoe or Yukon.

Stellar Japanese build quality

I highly recommend buying used with lower miles. We picked up the highest trim level. The Limited has everything they offer plus special items that only the limited gets. We saved over $55,000 over the retail cost. Sticker price was $90k. Ride, styling and build are solid.

2017 QX80 Limited

Awesome vehicle with all the bells and whistles you need in a Large SUV and more

8 year warranty paid off!!

with 419000 miles on my 2017 QX80 my transmission finally went out. Lucky I bought the unlimited mileage 8 year wrap. New transmission was covered and because I did all my required services with the dealership the process was easy, Service manage and the owners have my full respect and lets see if I can get this truck another 400k miles. Its hard trying believe that a Dealership will stand by your side when it comes to high mileage vehidles but this dealership has been good to my family for years.

Front grill peels

Has a bad problem with the front grill. And couldn’t they will not do anything to help.

Just my think

I had many brands of cars. now I have this tank. ... not the best. glass sprinklers work just awful. like two jets from a hose. pour on half of the glass. only the bottom. from a place at a traffic light gets under way very badly. no starting energy. the second row of seats has no seat in the middle. and this watchman box takes up a lot of space.

2016 QX80 Test Drive