Used 2022 INFINITI QX60 Consumer Reviews
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So far so good
I purchased the Autograph trim in warm titanium exterior and saddle interior. It’s absolutely gorgeous. So far all of the features, including infotainment, have worked perfectly. I’ve only had though a very short time. My 16 year old thinks it’s a cool looking car that doesn’t look like a 3 row mom car for what that’s worth! I don’t feel like I’m driving a sports car of course by any stretch but it feels comfortable, safe and luxurious. The stereo in this trim is also great.
Nothing but problems
I purchased this vehicle new. It was great the first month until it started swaying when I was on the freeway. They replaced the fuel pump. After that all the lights started coming on. I took it back to the dealership and this time they had to replace the engine harness. I get the car back and the car is swaying again. I took it back AGAIN and I was told the car is perfectly fine. Although the auto start/stop only works when the a/c is off. They said they put air in the tires and it is not swaying. Since getting it back this time, the car still sways when I am on the freeway and the auto start/stop does not work. I understand the weather is warmer but it should still work in the early morning when it is cooler just as it did when I first purchased it. The a/c could be on and it was no problem. I am so frustrated and unsatisfied with the service I have received. None of the staff seem to be apologetic for the major inconvenience these issues have caused in fact they seem rather annoyed. This last time I was told that if the problem wasn't solved there wouldn't be anything they could do for me. This is so unfortunate because I loved the vehicle before all of this. I loved the space and the interior but I need a car that is safe and reliable.
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- LUXE 4dr SUVMSRP: $37,980In-stock online
- LUXE 4dr SUVMSRP: $35,495In-stock online
- LUXE 4dr SUVMSRP: $38,998In-stock online
Crackling sound carplay + leather quality
There is a thing in carplay: some tracks are played completely normal via blue tooth, but when you switch it to carplay you hear static (crackling) sound. Only while using carplay, radio is fine, Bluetooth is fine as well. Leather quality- I have a pure trim. And only 250 miles on my qx 60 2022. But the leather seems to be to soft…seems like it gonna crack very soon and I already have stretched spots on driver seat ( I am not a big 400 lb guy, I weight 180 lb). Do anyone sees the same issues? Or only my car has that?
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Looks Great however.......
First drive was quite impressive as vehicel seemed very stable and light on its feet given its a 7-passenger SUV. 1. Leather Seats are poorly constructed. As per prior repors, the drivers seat had larger wavy permanent impressions in it after only 3 weeks of driving and, I'm only 160 lb person. When I first called my salesperson, he said just wait until th first service and include it along with any other concerns. Infinity came back with "Leather Stretches therefore falls under normal wear". I told the dealership, this is the 1st vehicle in 35 years of owning luxury vehicles that I've seen leather deteriorate this quickly. My wife's 2013 Acura MDX Elite drivers seat with 116,000 km on it doesnt have as bad of stretching and, is a far better built vehcile overall. Clacking front Brake Calipers every time you take the vehicle out, drive it for a few km and come to a stop. Try moving ahead slowly and apply brakes to find a loud clacking noise. I took a video which I left with service dept. Got back saying "Cannot Duplicate concern". I can go on and on with a long list of failures including steering, rigid ride causing many early rattles etc. but, summary is....this vehicle is half-baked and not reliable.
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Enjoying So Far!
Purchased a little over a month ago. Gorgeous looking car. Love the new interior. There are a couple of gripes that I do have though. One is with the infotainment system, Twice so far It’s frozen completely, both times the only way to resolved it was by forcing a reboot(Holding power button for 3-5 seconds). The other is the auto stop start is not as smooth as other cars I’ve driven. Very noticeable when the engine restart from a stop. I usually just turn that off when I hop in the car. As a Software Engineer myself, I understand the glitches with the infotainment system will most likely be resolved with an update. Once that is addressed. This car moves to 5 star territory for me. Would recommend.
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Great car with terrible handling
Our new QX60 wanders all over the road, on the highway over 65mph it is almost impossible to keep it going in a straight line. 5 trips to the local Infiniti dealer who says the car is fine. Alignment green, tires fully inflated. Just terrible.
Deeply saddened by my own review
I bought this car, brand new, with high hopes that it would fall into line with every other Infiniti I have had. Sadly, I have already had the battery die COMPLETELY overnight where it had to be towed away. I have had to pull over in dangerous areas because I failed to notice that, although the display said the defroster/ air conditioning system was running- it wasn’t… no air was coming out of the vents until I restarted the car. I also have massive issues with phone charging and connectivity. I recently got the new iPhone and the car and phone cannot find each other. On a more subtle note, but important to me, the seat heat really barely works. I also have the back door open itself as I go from the driver to passenger seat and are nowhere near the sensor, yet when I wave my foot under the sensor behind the car (when I actually need it), it doesn’t work. I used to swear by Infiniti and recommend them to everyone, but I don’t feel I can do that anymore; and that deeply saddens me.
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Looks aren't everything...
I've had this car just shy of two weeks and it's one of the most disappointing experiences I've ever had. Despite its looks (and let's be honest, chrome skid/exhaust plates in the rear are embarrassing) driver comfort is the most important feature. To that end: Heated/ventilated seats are the worst I've ever had. It's almost a joke. You can’t even tell if they’re on. It's maddening. AC - if it's above 85 degrees out, forget about it. The air coming out of the vents is 65 degrees at best (and I verified this with a thermometer). Ten minute ride to Costco and I’m hotter then when I left the house. Infotainment locks up intermittently and there’s no way to fix it while driving. Steering assist? Horrible and dangerous. Definitely not ready for a production vehicle. Whomever approved this feature should be fired. When you try to take control back from the car, it fights you for it - seriously. Despite having my hands on the wheel and following clearly marked lanes, I've almost crashed twice as a result of simply testing it. 17 speaker stereo? Underwhelming at best. I’m sorry I bought this vehicle.
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Perfect car and matched the excellent reviews
I am 6ft 1inch and was looking to upgrade to a more luxury type of Cross Over. My older kids are also my size and still travel with us at times. The QX-60 has so much room including head room and leg room in first and second rows. Along with the room there is a beautiful interior design and fantastic noise reduction. The screen for connects to my IPhone perfectly and allows us to use our Mobil apps including navigation features and blue tooth. The sounds system is great. The handling is great and the performance is what I expected although I did not purchase this car as a sports car and wanted more luxury with comfort on long trips. The exterior has an amazing design and I really gets the second looks from people who haven’t seen this new design yet. There are so many features I just can’t list them. By the way I purchased the lowest trim called the PURE. After some research I would probably have been better off purchasing the LUX but still very happy with the lower priced PURE. I am so happy I purchased the 2022 Infiniti QX-60 UPDATE: I purchased the Pure trim. I love everything about this new redesigned QX-60. The exterior styling draws a lot of interesting positive comments from people. The interior is fantastic and such an incredible feeling of luxury and comfort. Only a couple of one time glitches I have seen other make comments such as having to reset the Center Console. That was easy fix and never saw issue again. No other issues. Totally recommend this suv!
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Safety has gotten worse
I had the original QX60/JX35 that had Intelligent Brake Assist coupled with Predictive Collision Warning - was great! The new car does not have this unless you are in cruise control - which does nothing for city/town driving. The safety of this car has gone the wrong way. I would not recommend at all for that reason alone. ***UPDATE Sept 23 - still have the car because I can't justify taking the huge financial loss. I would still NOT recommend this car. Sure, it drives between A and B - but the usability issues on the car make it a frustrating experience pretty much daily. My local dealership closed about a month ago - sure makes me think Infiniti is not doing well if they can't keep a dealership in a prime suburban market.
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