Used 2018 Honda Pilot SUV Consumer Reviews
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Seats are extreme hard. Salesman was not honest
We did not realize how hard and uncomfortable the front seats were until we took a trip from Texas to Florida. We had to stop every hour and a half due to pain in hip, moving down back side of leg. Very difficult to lean on the middle console, since there is not one. Thinking that the small arm rest may be part of the discomfort. When we purchased the vehicle we were told that it would have the hands free back hatch opener (foot wave) and would have signals on the mirrors to notify us of cars next to us. This vehicle has neither one of those options. If the seats were more comfortable, I could almost get over the other two in-truths we were told. I don’t see we will be able to use this $45000 vehicle for retirement traveling. Update: Contacted sales manager 3 times and never received a call back. During one conversation he suggested we buy cushions for the vehicle. For the price we paid, should we really have to purchase cushions? Attempted a trade in 6 months ago and would lose almost $7000 so decided to keep it and try again. May do that this December. Will definitely go back to Toyota or Chevy. Will never step foot in another Honda dealership!!
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Worth the cost
I used to own Nissans: Maximas, Muranos and Pathfinders, but the last couple of Nissan products I had (Maxima and Pathfinder) had more problems than I wanted. The Pilot is roomier for storing my golf equipment and bulky items. The extra couple of inches makes a difference! I like the interior features and the Android interface with Google maps which makes Factory Navigation unnecessary and won't require updates. The only issue I have found and it is slight, is that acceleration on entering highways is not overwhelming, but it is sufficient. The gas mileage is excellent. I get between 21-25 mpg combined city/highway.
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- EX 4dr SUVMSRP: $16,99522 mi away
- EX-L 4dr SUVMSRP: N/A7 mi away
- EX-L 4dr SUV w/Rear Entertainment SystemMSRP: $24,99522 mi away
Window Rattle
I have had four new hondas, this will be the last. I have owned this vehicle for 3 years now and lived with a pretty much constant drivers' window rattle. The window channel has been replaced, as has the glass and window regulator. Each time the fix would work for a while, then the rattle would return.
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gouging on repairs
My Honda Pilot is a decent vehicle to drive. Sadly the company cheaped out and used a timing belt instead of a chain. Their quote to change a simple belt is $1,000 and if they open it up and have torpelace the water pump and tensioner it's another $1,000. YOu can get it done for less than half of that by someone other than Honda but then they void your warranty. Looks to me like Honda is playing a con game. I would suggest buying something other than a pilot
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Skypilot
I have only had the car for a month, but so far I really like the vehicle. The ride is nice and quiet. Update: love the ride, very smooth and quiet. The model I purchased does not have the latest safety features that I miss on the 2018 year. The 2019 model year has all the features.
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poor sccelation
gas pedal hard to step /push on homestly to the point thst my foot is hurting .accelation when needed is lacking. front seats are tight and ridged .
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Miss my Chrystler badly
The pilot is not impressive at all. The safety features are terrible. Unfortunately I leased it for 3 years now am stuck with a car I am not happy with. Gas tank is so small I am at the gas station every few days A year and a half later just dislike my Honda pilot. I even hate the fact I have a year and a half left with this car that I don't feel safe. So I only have less good to say about the car. I think it stinks that you don't have any recourse when after 1 week I knew this was not a car that I wanted. But I was screwed at that point all I have left is the fact I only have 11/2 years left with this vehicle. I can't wait to be able to get out of the lease. I hate this vehicle.
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Honda for life
Amazing suv to drive especially on rainy days makes me feel safe knowing I will be safe
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great pick
The front power seat could use a little more adjustment for smaller drivers.
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2018 Honda Pilot EX FWD
Do some research. Go to YouTube for more details about this model.
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Car Crush
Just purchased our 2018 Honda Pilot EX-L. After only 519 miles, I have fallen head over heels for our new car. Fuel economy is at least equal or better than our 2013 aFord Escape Titanium. In terms of cargo, comfort and performance, the Pilot is a dream. Can't wait to take it on a long road trip.
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Honda Pilot
Honda gives a $500.00 Discount if use Honda financing. Also military discount
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Better than a Highlander !!
I have owned a 2003 Pilot and a 2008 Toyota Highlander....the Pilot is better in several ways!
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The Rattler
Loved my previous 2006 pilot! Upgraded this year. The sunroof on the interior rattles. Brought it in once and they said it was fixed. It's not. They are willing to take another look at it. Also the 3rd row didn't come with a floor mat. Weird, I think they forgot to put it in. I feel like I got a used car even though it was brand new. Hate the black carpet. It is lousy material and cheap. My 2006 had better plush carpet and it was gray, so much nicer. The carpet in the backseat is already wearing and I've only had it 4 months. Hopefully Honda will look at the interior and see they shouldn't go cheap!
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Happy Honda Owner
This is our first Honda (EX-L) and it replaced our 2008 Hyundai Veracruz Limited. We compared it with the Toyota Highlander, and the additional space, comfort, and refinement of the Honda convinced us to get the pilot. Nearly 2 years in and 30,000 miles, the car has been fantastic. I am hoping that it remains the case for 8+ more years as the Hyundai set the bar pretty high.
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Why haven’t we been driving an AWD before now!
We both luv our AWD Honda Pilot EX-L! We like the way it hugs the road whether we are driving in snow or rain. Traded in a van for this suv with all the safety features!
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Late Mother's Day gift for my wife
Its exactly what she wanted, especially since she's wanted to upgrade from the 2009 vehicle she's had for the past 9 years.
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2018 Honda Pilot EXL
First I’ll start by saying I have owned cars from Toyota Ford Kia Nissan I just traded from a 2020 Honda CRV new to a used 2018 Honda Pilot due to the fact I needed tow capability to pull a boat. As soon as I traded we had a beach trip scheduled that was 4 hours from where we lived. The Honda Pilot did excellent. My husband loves it a lot better then the CRV even though I truly loved my CRV. Now my Honda CRV had the sensing that stopped and started like you here some of the reviews discuss. This Pilot doesn’t have it. My husband and I have decided we like the fact it doesn’t have that better. The Pilot way roomier more power and it’s like the beat of both worlds with mini van room inside and suv and tow AWD outside. This vehicle now has 39k miles and runs great so far. I have driven highlanders, explorers. This inside was the roomier option. Now cost guess what guys they are all expensive. Cost on Pilot versus Explorer versus highlander versus whatever these midsized vehicles new are 40k to 50k and used lower miles 30k to 40 k in my opinion they are all way overpriced. The one thing about Honda is it will hold value.
2018 Honda Pilot EX-L (Boooo!)
I have had many Honda vehicles, including an Accord, Civic, CRV, and now a Pilot. At 30,000 miles the transmission light came on. I was initially told by the local dealer that there was metal shaving debris in the pan, which is the criteria for a new transmission. I was initially told by the local Palm Harbor dealer that a new transmission was approved by the Honda warranty people. Then, they subsequently refused to replace it and would only put in a new torque converter. By my assessment this is a band-aid and not a fix. I have since learned that there are known and published problems with the Honda transmissions. I will be pursuing the appropriate remedy and and through with Honda.
Going in 7 years…still going strong
We have hit 117,000 miles and the car is running great. 100k had some expensive maintenance with the timing belt and brakes. The torque converter also was replaced under Honda’s warranty. Still hoping to keep the car for another year. Looks and runs great though.
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2018 pilot touring transmission hone right 5yrs!
I have owned and still own several Honda Vehicles 1st time purchasing an SUV I will NEVER get another one! I brought my 2018 pilot touring straight off the show room floor. Within 1st few months sometimes it will sound like the truck was shifting gears and I couldn't get it to move! it will go into park I would have to apply breaks cut off car to see if it would reset itself and it would. I called get no where calling Honda it was almost like it was an operator issue. It's been going on I have always took my truck to Honda for service nothing ever come about. I will do the reg. Standard repairs. This went on for a while I was told until I get a light unfortunately Honda would not be able to tell me what's wrong. It was time for timing belt and water pump to be fixed again advise Honda of the problem was told wait to see if you get a light if I fixed the timing belt and water pump I way be back because they couldn't find the problem. Few month later I get a check engine light they says it's a transmission flush 😳! That was coved under warranty! Ok one week later car still doing same thing! Few more days pass truck will not start! They said it was the battery! That battery I had was not even 2 years old. Got that replaced. I had to go out of town soon as I got back in town on the exit ramp when I hit breaks car would not move! Engine light comes on! Truck only move in reverse! Had to be towed home on a Sunday and retow again when Honda was open that Monday! Now I'm advised my transmission is gone and my warranty expired 6 months ago! I'm beyond upset and displeased with Honda. I feel like I was not taking seriously and now I'm being taken for a ride by Honda. Is so sad all the money Honda get they are still taken advantage of customer's. As I read the reviews Im.not the only one who has experience this issue Im.still waiting on some answers! Honda you must do better! Listen to your customers this is an issue that is costing me over $7,000.no help.from Honda!:-(
good buy.
Well cared for & well prepared by Carmax
Perfect all around SUV
For size, comfort, features and comforts, and price point - the jonda Pilot is top of it's class. Coming from a 2018 Honda CR- V, to a 2021 Ridgeline, to now a 2018 Honda Pilot Elite. I wish I had skipped the middle men and went straight to a Pilot. The only down side in my mind is the engine is lacking in power, but makes up for it in fuel efficiency. Overall, out of many SUV options I test drove, I ultimately went with the Pilot for the Overall value and do not regret it.
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Garbage SUV, literally, buy anything else. DEADLY.
I hate to be the one to say it, but this is a garbage SUV and probably one of the worst Honda's ever sold to the public. How do I know? Well, until this model, I had been a huge Honda fan boy. I purchased a super clean, certified used Pilot with less than 40k on the clock. I thought I would happily drive it until it died at 300k (as I have several past Honda models). Well, that was not the case. Not long after purchase of the car the torque converter started having issues. For those of you on the thread that know, you know. They first few times that Honda "changed" the transmission fluid were on the house, since it was a new car. Maybe a year into ownership it became my responsibility. This model is WELL KNOWN to have transmission cooling issues and not from towing, just driving around. The heaviest thing I ever towed was a 500lbs motorcycle in a 750lbs trailer. My Pilot would cook the transmission fluid every 20k. Honda knows about this problem well and the dealerships will tell you all about it. They recommend a "change" of fluid every 20k, but they don't really change it. They drain the pan, which is maybe 30% of the fluid (the rest remains in the torque converter), hence you are running burnt fluid most of the time in your car. My transmission (which literally had better maintenance than 95% of cars) blew apart at 70k miles (I had done 4 "changes", and a whole flush in the 30k I had it). When the transmission died I was in Washington DC rush-hour traffic and while trying to exit to the break-down lane, I was rear-ended at high speed. My kids were in the car as well. We could have been killed. Why? Because of a transmission problem that Honda has known about for years and refused to recognize, fix, or even inform owners about. SO... DO. NOT. BUY. THIS. CAR. It could cost you or others their lives. You want something reliable? Buy a Toyota.
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Pearly White
I like it rides great!!! Perfect size overall
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Great deal on a great car
I love the Honda Pilate and I got a great deal from the cloesest Honda dealer
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More than I expected
Surprised at the fuel economy. On a 2500 mile trip averaged 29 MPG. In town not as good, but it is a heavy vehicle.
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Longtime owner of Honda's
Our 3rd Honda-drove our 2006 Pilot for 187,500 miles and bought 2018 this past December-have 1273 miles so far and very much like the room, visibility, comfort, styling and new electronics. Wish the front seats were a little ,wider more "plush"(and we are not large people). Honda is reliable.
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