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Used 2018 Honda Pilot SUV Consumer Reviews

3.7 out of 5 stars
74 reviews
2

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Pros
Cons
4 out of 5 stars

Worth the cost

Gatoray, 05/24/2019
2018 Honda Pilot EX-L 4dr SUV w/Honda Sensing (3.5L 6cyl 6A)
1 of 1 people found this review helpful

I used to own Nissans: Maximas, Muranos and Pathfinders, but the last couple of Nissan products I had (Maxima and Pathfinder) had more problems than I wanted. The Pilot is roomier for storing my golf equipment and bulky items. The extra couple of inches makes a difference! I like the interior features and the Android interface with Google maps which makes Factory Navigation unnecessary and won't require updates. The only issue I have found and it is slight, is that acceleration on entering highways is not overwhelming, but it is sufficient. The gas mileage is excellent. I get between 21-25 mpg combined city/highway.

Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Window Rattle

Timbuktu, 05/06/2021
2018 Honda Pilot EX-L 4dr SUV w/Honda Sensing (3.5L 6cyl 6A)
1 of 1 people found this review helpful

I have had four new hondas, this will be the last. I have owned this vehicle for 3 years now and lived with a pretty much constant drivers' window rattle. The window channel has been replaced, as has the glass and window regulator. Each time the fix would work for a while, then the rattle would return.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
3 out of 5 stars

gouging on repairs

Murray, 02/04/2022
2018 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
1 of 1 people found this review helpful

My Honda Pilot is a decent vehicle to drive. Sadly the company cheaped out and used a timing belt instead of a chain. Their quote to change a simple belt is $1,000 and if they open it up and have torpelace the water pump and tensioner it's another $1,000. YOu can get it done for less than half of that by someone other than Honda but then they void your warranty. Looks to me like Honda is playing a con game. I would suggest buying something other than a pilot

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Overall A Disappointment

Ang, 06/14/2023
2018 Honda Pilot EX-L 4dr SUV (3.5L 6cyl 6A)
1 of 1 people found this review helpful

I was really excited that my 2006 Honda Odyssey finally died and I could make the leap from the mini-van to the SUV. Overall, I think the Pilot is mostly a disappointment. Since we keep vehicles until they're basically dead, I'm bummed that I'll have to tolerate this thing for probably 6 or 7 more years. We purchased this vehicle used with about 19K miles on it in 2019. Pros: - Interior - I do really like the interior. It's comfortable and modern on the inside. The only thing that is stupidly lacking is charging ports past the first row. Who forgot to put those in the back of a 3 row vehicle? -Visibility - I test drove all the 3 row SUVs and I could see out the back and side windows the best with the Pilot. -Snow Driving - This vehicle is great in the snow. Living in MN, this is key. The Odyssey was terrible in the snow so the Pilot is a vast improvement. Cons: - The Touchscreen - This thing is terrible. Doesn't connect...sometimes even when you plug it in directly with a cord. Screen doesn't really work all the time, and the WORST is that it will just randomly turn off! Just in the middle of driving for no reason, the whole touchscreen powers off. Talk about distracted driving! This seems to happen more when we're experiencing extreme cold or heat (which is a lot of the time in MN). Very annoying. -Reliability - Since we keep vehicles so long, we usually go with Toyota or Honda so we can keep them for a long time without visiting the shop all the time. We've been lucky with those brands in the past...not so much with this Pilot. We had to have the Fuel Injectors replaced at under 50K miles! Also the driver's side visor randomly broke and wouldn't retract which was a safety issue because it was in the driver's line of sight. Cost $200 to fix the visor. Both of these were known issues I found by searching the internet and seeing all the people complaining about it. How do you mess up a visor Honda? Thankfully Honda replaced the fuel injectors for free because it happened to so many people. Add that to the terrible only partially-functioning touchscreen, I can't call it reliable. -Wind noise - Once you get up to 50 mph, there's terrible wind noise right by the driver's head. I'm always checking my windows because it sounds like there's a window ajar. Nope, just wind noise. Super annoying. -Transmission- The transmission is bad on this thing. Sluggish shifting. I'm really afraid that this transmission won't go the distance. Pro Tip....DO NOT drive in ECO Mode. You think you're saving gas but if you read the fine print, it says you shouldn't use it when accelerating...so like all the time I guess? Dumb! I think this eco mode contributes to transmission issues if you have it on all the time. I found this out too late. -Ugly- So I knew this thing was ugly on the outside going in so that's on me but with all this other stuff it's especially annoying. I can deal with an ugly car if I think it will be a good value and last a long time without issues. It's not looking like that will be the case so I get to complain that it looks like an Odyssey and a CRV got together and had a really ugly baby. Thankfully the interior is nice and I mostly only have to look at it from the inside. I see the new 2023 Pilot just came out. It certainly looks better than this model. I just hope they fixed all these stupid issues with the 2018 model.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

Skypilot

Sky pilot, 05/27/2018
updated 06/02/2023
2018 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
2 of 5 people found this review helpful

I have only had the car for a month, but so far I really like the vehicle. The ride is nice and quiet. Update: love the ride, very smooth and quiet. The model I purchased does not have the latest safety features that I miss on the 2018 year. The 2019 model year has all the features.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
3 out of 5 stars

poor sccelation

kal, 10/17/2018
2018 Honda Pilot LX 4dr SUV AWD (3.5L 6cyl 6A)
2 of 5 people found this review helpful

gas pedal hard to step /push on homestly to the point thst my foot is hurting .accelation when needed is lacking. front seats are tight and ridged .

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
Report Abuse
1 out of 5 stars

Miss my Chrystler badly

Toni, 04/07/2019
updated 04/19/2021
2018 Honda Pilot EX 4dr SUV AWD (3.5L 6cyl 6A)
3 of 11 people found this review helpful

The pilot is not impressive at all. The safety features are terrible. Unfortunately I leased it for 3 years now am stuck with a car I am not happy with. Gas tank is so small I am at the gas station every few days A year and a half later just dislike my Honda pilot. I even hate the fact I have a year and a half left with this car that I don't feel safe. So I only have less good to say about the car. I think it stinks that you don't have any recourse when after 1 week I knew this was not a car that I wanted. But I was screwed at that point all I have left is the fact I only have 11/2 years left with this vehicle. I can't wait to be able to get out of the lease. I hate this vehicle.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
1 out of 5 stars
Report Abuse
5 out of 5 stars

Honda for life

Victor Gonsalez, 07/15/2018
2018 Honda Pilot Elite 4dr SUV AWD w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
1 of 2 people found this review helpful

Amazing suv to drive especially on rainy days makes me feel safe knowing I will be safe

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

great pick

fisherman, 08/31/2018
2018 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
1 of 2 people found this review helpful

The front power seat could use a little more adjustment for smaller drivers.

Performance
5 out of 5 stars
Comfort
4 out of 5 stars
Report Abuse
5 out of 5 stars

2018 Honda Pilot EX FWD

Glenn, 09/14/2018
2018 Honda Pilot EX 4dr SUV (3.5L 6cyl 6A)
2 of 8 people found this review helpful

Do some research. Go to YouTube for more details about this model.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Car Crush

DTaggart, 08/03/2018
2018 Honda Pilot EX-L 4dr SUV (3.5L 6cyl 6A)
1 of 4 people found this review helpful

Just purchased our 2018 Honda Pilot EX-L. After only 519 miles, I have fallen head over heels for our new car. Fuel economy is at least equal or better than our 2013 aFord Escape Titanium. In terms of cargo, comfort and performance, the Pilot is a dream. Can't wait to take it on a long road trip.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Honda Pilot

Alan Kessel, 09/08/2018
2018 Honda Pilot Elite 4dr SUV AWD w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
1 of 4 people found this review helpful

Honda gives a $500.00 Discount if use Honda financing. Also military discount

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Better than a Highlander !!

John Coffay, 05/02/2018
2018 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
2 of 11 people found this review helpful

I have owned a 2003 Pilot and a 2008 Toyota Highlander....the Pilot is better in several ways!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
3 out of 5 stars

The Rattler

Elizabeth, 04/01/2019
2018 Honda Pilot EX-L 4dr SUV (3.5L 6cyl 6A)
0 of 0 people found this review helpful

Loved my previous 2006 pilot! Upgraded this year. The sunroof on the interior rattles. Brought it in once and they said it was fixed. It's not. They are willing to take another look at it. Also the 3rd row didn't come with a floor mat. Weird, I think they forgot to put it in. I feel like I got a used car even though it was brand new. Hate the black carpet. It is lousy material and cheap. My 2006 had better plush carpet and it was gray, so much nicer. The carpet in the backseat is already wearing and I've only had it 4 months. Hopefully Honda will look at the interior and see they shouldn't go cheap!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

Happy Honda Owner

NHHonda2018, 01/22/2020
2018 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
0 of 0 people found this review helpful

This is our first Honda (EX-L) and it replaced our 2008 Hyundai Veracruz Limited. We compared it with the Toyota Highlander, and the additional space, comfort, and refinement of the Honda convinced us to get the pilot. Nearly 2 years in and 30,000 miles, the car has been fantastic. I am hoping that it remains the case for 8+ more years as the Hyundai set the bar pretty high.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Why haven’t we been driving an AWD before now!

kenjac, 01/24/2020
2018 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
0 of 0 people found this review helpful

We both luv our AWD Honda Pilot EX-L! We like the way it hugs the road whether we are driving in snow or rain. Traded in a van for this suv with all the safety features!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Late Mother's Day gift for my wife

MarkieC, 05/17/2021
updated 11/18/2021
2018 Honda Pilot EX-L 4dr SUV AWD w/Rear Entertainment System (3.5L 6cyl 6A)
0 of 0 people found this review helpful

Its exactly what she wanted, especially since she's wanted to upgrade from the 2009 vehicle she's had for the past 9 years.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

2018 Honda Pilot EXL

Jessica, 06/01/2021
2018 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
0 of 0 people found this review helpful

First I’ll start by saying I have owned cars from Toyota Ford Kia Nissan I just traded from a 2020 Honda CRV new to a used 2018 Honda Pilot due to the fact I needed tow capability to pull a boat. As soon as I traded we had a beach trip scheduled that was 4 hours from where we lived. The Honda Pilot did excellent. My husband loves it a lot better then the CRV even though I truly loved my CRV. Now my Honda CRV had the sensing that stopped and started like you here some of the reviews discuss. This Pilot doesn’t have it. My husband and I have decided we like the fact it doesn’t have that better. The Pilot way roomier more power and it’s like the beat of both worlds with mini van room inside and suv and tow AWD outside. This vehicle now has 39k miles and runs great so far. I have driven highlanders, explorers. This inside was the roomier option. Now cost guess what guys they are all expensive. Cost on Pilot versus Explorer versus highlander versus whatever these midsized vehicles new are 40k to 50k and used lower miles 30k to 40 k in my opinion they are all way overpriced. The one thing about Honda is it will hold value.

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2 out of 5 stars

2018 Honda Pilot EX-L (Boooo!)

Pamela Hart Goggins, 07/12/2021
2018 Honda Pilot EX-L 4dr SUV (3.5L 6cyl 6A)
0 of 0 people found this review helpful

I have had many Honda vehicles, including an Accord, Civic, CRV, and now a Pilot. At 30,000 miles the transmission light came on. I was initially told by the local dealer that there was metal shaving debris in the pan, which is the criteria for a new transmission. I was initially told by the local Palm Harbor dealer that a new transmission was approved by the Honda warranty people. Then, they subsequently refused to replace it and would only put in a new torque converter. By my assessment this is a band-aid and not a fix. I have since learned that there are known and published problems with the Honda transmissions. I will be pursuing the appropriate remedy and and through with Honda.

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5 out of 5 stars

No Complaints; Car is Fantastic

NHFam'18, 01/31/2022
updated 02/05/2024
2018 Honda Pilot EX-L 4dr SUV (3.5L 6cyl 6A)
0 of 0 people found this review helpful

We have put almost 60K on our 2018 Pilot without a problem. Apparently there is a hood-latch recall, but its preemptive. We really enjoy the car. It is comfortable and performs as well as an SUV should. The AWD is fantastic in the snow. Gas mileage hovers around 24 MPG, which is pretty good considering my wife has a heavy foot. Space is amazing and the 3rd row comes in handy when we are transporting to hockey games/practice. Plan to keep it for at least 6 more years.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
1 out of 5 stars

2018 pilot touring transmission hone right 5yrs!

Angela Salley , 10/24/2023
2018 Honda Pilot Touring 4dr SUV w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
0 of 0 people found this review helpful

I have owned and still own several Honda Vehicles 1st time purchasing an SUV I will NEVER get another one! I brought my 2018 pilot touring straight off the show room floor. Within 1st few months sometimes it will sound like the truck was shifting gears and I couldn't get it to move! it will go into park I would have to apply breaks cut off car to see if it would reset itself and it would. I called get no where calling Honda it was almost like it was an operator issue. It's been going on I have always took my truck to Honda for service nothing ever come about. I will do the reg. Standard repairs. This went on for a while I was told until I get a light unfortunately Honda would not be able to tell me what's wrong. It was time for timing belt and water pump to be fixed again advise Honda of the problem was told wait to see if you get a light if I fixed the timing belt and water pump I way be back because they couldn't find the problem. Few month later I get a check engine light they says it's a transmission flush 😳! That was coved under warranty! Ok one week later car still doing same thing! Few more days pass truck will not start! They said it was the battery! That battery I had was not even 2 years old. Got that replaced. I had to go out of town soon as I got back in town on the exit ramp when I hit breaks car would not move! Engine light comes on! Truck only move in reverse! Had to be towed home on a Sunday and retow again when Honda was open that Monday! Now I'm advised my transmission is gone and my warranty expired 6 months ago! I'm beyond upset and displeased with Honda. I feel like I was not taking seriously and now I'm being taken for a ride by Honda. Is so sad all the money Honda get they are still taken advantage of customer's. As I read the reviews Im.not the only one who has experience this issue Im.still waiting on some answers! Honda you must do better! Listen to your customers this is an issue that is costing me over $7,000.no help.from Honda!:-(

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5 out of 5 stars

Great deal on a great car

Carl Southerland, 08/22/2018
2018 Honda Pilot Touring 4dr SUV AWD w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
0 of 4 people found this review helpful

I love the Honda Pilate and I got a great deal from the cloesest Honda dealer

Safety
5 out of 5 stars
Performance
5 out of 5 stars
Comfort
5 out of 5 stars
Report Abuse
5 out of 5 stars

More than I expected

RL Cook, 01/15/2019
2018 Honda Pilot EX-L 4dr SUV (3.5L 6cyl 6A)
0 of 1 people found this review helpful

Surprised at the fuel economy. On a 2500 mile trip averaged 29 MPG. In town not as good, but it is a heavy vehicle.

Performance
5 out of 5 stars
Report Abuse
5 out of 5 stars

Longtime owner of Honda's

FrankMontgomery, 01/15/2019
2018 Honda Pilot EX-L 4dr SUV (3.5L 6cyl 6A)
0 of 1 people found this review helpful

Our 3rd Honda-drove our 2006 Pilot for 187,500 miles and bought 2018 this past December-have 1273 miles so far and very much like the room, visibility, comfort, styling and new electronics. Wish the front seats were a little ,wider more "plush"(and we are not large people). Honda is reliable.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
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