Used 2018 Honda Pilot Consumer Reviews
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poor decision
John, 12/15/2018
updated 12/28/2020
2018 Honda Pilot Touring 4dr SUV w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
17 of 18 people found this review helpful
Traded in a Infiniti QX60 was a bad decision. The Pilot looks great in blue but you can only get it with the lighter seats which blue jeans will dye the light seats. The leather seats feel cheap but the leather is nice but the narrow right arm rest will put your arm to sleep. The Pilot rides really smooth on the interstate but on hills loses power and downshifts to hard while in cruise control to maintain speed is aggravating. Sometimes mine won't start cannot find out why and it even happened at the dealership? Twice while running it didn't go into gear once while in a car wash once in a parking lot, there is a procedure for car washes. The engine turns off when stopped at a light does not bother me but drives my wife nuts, there is a button to push to turn it off but you have to do it EVERYTIME you start the Pilot. If you like go through a yield sign where you have to slow down but not stop when you give it gas it hesitates, real bad, I sometimes have the peddle floored then it jumps into action really aggravating. We were warned about the transmission during the sale now I understand. This would be a great SUV with a CVT transmission. ## Update, on long trips very comfortable but with the cruise on it takes to long for the transmission to catch up when it catches the car in front of you when it slows to match that cars speed when you pull out to pass that car it just sits there, aggravating and dangerous. Drivers right arm rest not big enough, my arm falls asleep after awhile on trips. You have to read the book before going to a car wash can't remember what you have to do and that's the problem. Back hatch not adjustable that is a problem for me, hits the garage door have to back in the garage to prevent this. It does get good gas milage on the highway, I drive as fast as the road allows around 78-80 when possible it gets an east 24-25 mpg. I will pay this down and trade it as quick as I can. 2020 Dec. just came back from Oklahoma runs great on trips on flat land but on hills not geared to keep up the set speed on cruise. Still has problems with the transmission, probably the computer not knowing what gear to go in meanwhile your sitting there with your foot on the floor and not moving in the middle of a intersection. Arm rest still to small, was going to buy a bigger one off the computer, they make them for a pilot but this is probably my last trip in it.
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2018 Pilot Tech poor junk tires auto idle issue
Sulu7, 11/13/2018
updated 03/29/2023
2018 Honda Pilot Elite 4dr SUV AWD w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
23 of 25 people found this review helpful
the 2018 Honda Pilot is very difficult to connect via USB to important devices. You are forced to use bluetooth which Is easier but means you will lack connectivity. Using the USB, I have to restart the car 2 or 3 times before it senses it. There is no connect, drive, go. The dealership doesn’t care. Honda itself wants the dealer to fix it but the dealer does not know how and they don't cae. They wont say it does not work right until you that til you already own it. It also ramdomly decides it is no longer connected. The continental tires are garbage, lose air and do not last (see other complaints). Make sure to rotate them per recommendation or you will void the tire warranty. The "safety" systems are scary esp the lane keeping which jiggles the steering wheel on you. On a two lane road it will think you are about to crash head on and displays BRAKE!!. The captains seats have spaghetti sized arm rests which are too high up for a petite person ie unusable and therefore the driver right arm gets tired since it cannot rest. They are also uncomfortable. (middle console is low and not an armrest option. After all these years Honda still puts center console cup holders on top of each other instead of side by side across. Driver and front passenger hands collide when reaching for drinks. The econo system cycles to electronic to save gas but has an uncomfortable, jumpy and loud restart. If going from complete stop and need to go fast it cant do it. Lastly, the hatch has no auto stop if it encounters resistance like a roof or overhead beam. Integrated satellite antenna means it often drops signal from satellite radio. The engine chirps. The battery died at 21000 miles withusing only one charging port. Regularly while driving. Now at 23000 the brakes squeal. The GPS does not seem to understand that a passenger can operate it and locks until the vehicle is stopped. Volume has no knob just touch. Very distracting. Sound system is so so. My old 2010 was much better. Updated 10/2021 car still running fine. Still cannot easily connect ipad itunes and no one has assisted me to update the maps. Instructions for that are too technical and dealer said they do not help. Junk tires still work have some splits which no one will submit for the recall. Everything else ok complex to shift to 2nd gear down icy hills. Update 8/4/2022 tires peeling w chunks missing. Dealer has consistently refused to recall them though they match continental recall lists. There is now an electrical glitch that happens often. Started in 2021 dealer unable to replicate and said no stored codes. Now happens more often. They engine idle stop stalls on restart, triggers all warning lights and puts u in dangers from cars behind. No tsb for it honda wont fix anything. I have to manually turn the system off. Leather holding up. Had to replace all key batteries. New tires this year will do different brand and not from my dealer. Still no help w map update or connecting itunes. Very annoyed by that Updated 3272023 Finally a TSB software update for the idle engine stop. Installing today. Has had the problem over 20 times endangering me. New issue is that after stopping to refuel the car would not start. Brake pedal was hard no way to turn wheel, get in neutral etc. had all power, solenoid sound engine did not turn likely because there was no way to push the brake down. Battery 3y5days old. A jump did start the car. On test battery had full power, full crank and alternator was perfect. At the dealer now w usual brushoff re the issue. Will update if they find anything. I requested new battery only to learn that because the current battery was a warranty replacement it only had a 3 yr warranty not the 100 month usual honda battery warranty. So I have to pay full price. How stupid is that? Per Piloteers posts I asked them to check brake assist system and EPS lines etc. We will see Update: dealer only changed the battery w part at 50% mark up. Did not check anything else I requested. Still no map update by them.
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2018 Honda Pilot for sale near you
3 of 41 listings
- EX-L 4dr SUV w/NavigationMSRP: $16,649In-stock online
- Touring 4dr SUV w/Navigation and Rear Entertainment SystemMSRP: $19,518In-stock online
- LX 4dr SUVMSRP: $20,983In-stock online
See all 41 listings
Think twice before purchasing this new model Pilot
Helen, 11/19/2018
2018 Honda Pilot Touring 4dr SUV AWD w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
28 of 31 people found this review helpful
I had my previous Honda Pilot for 7 years and absolutely loved it! So didn't think twice about buying another pilot. Big mistake! I got it memorial weekend and within a month it was back at the dealership as the air conditioning was blowing hot air and the car's fan wouldn't turn off for sometimes 30 mins after I turned the car off! After the car going back to the dealership 3 times and having it for a total of 23 days they finally realized the fan was assembled incorrectly and taking in air from the engine! When the car would start blowing hot air "Collision Mitigation System Problem" warning would come up. The dealership was working with Honda Corporate and they could never explain why that happened, why is was connected to the air or why it stopped once they repaired the fan!! Not very acceptable when I'm not sure if I'm driving a safe car!! The safety features are way too sensitive and the brake sign is always coming on when it shouldn't. Recently while driving in the first snow storm of the season, the "Warning Approaching Object" sensor constantly came on with an ear piercing sound the majority of my hour long journey home, I'm presuming the snow was covering the sensor, way too sensitive! The moveable arm rests become irritating. I find the heat/air controls are not very user friendly and when touching the screen at first I kept hitting the hazard light button. My husband recently purchased a Hyundai Tucson Sport and although smaller, I much prefer driving the Tucson over the Pilot any day. I purchased the Touring model because I wanted the navigation system. Didn't need the tv in it and thought it would have come with blind spot monitoring, but that's only on the Elite. All in all very disappointed with this car and will not be keeping it.
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The thumper
Thomas Blatt, 04/29/2018
updated 05/11/2020
2018 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
52 of 60 people found this review helpful
There’s a very noticeable “thump” in the right rear every time I hit the slightest bump in the road. I can not imagine Honda putting a nice vehicle out with this annoying thump, thump, thump. And even worse, the service department will not even drive it to check it out. This my last Honda!!! I traded this piece of junk on Sept 8th 2018.
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New 2018 Pilot EX-L AWD Owner
James Deitrick, 09/21/2018
2018 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
13 of 14 people found this review helpful
I have only had the car for three weeks and have 1000 miles on it. Overall, I like the car. It looks great inside and out. The seats are very roomy and comfortable. We like the fact that it has Apple Carplay so you can display your GPS from your Iphone on the information screen w/o spending an additional $1000 for a NAV system. The engine seems "peppy" enough. There seems to be more road noise than with some other mid-sized SUVs we test drove and we do have a small "rattle" in the back somewhere that we cannot identify. The mileage readout shows much higher mileage than you are actually getting (as much as 2.7 mpg higher than actual). The three row seating is nice. The third row is very comfortable once you are in there; however, getting in and especially out is for kids or young adults!
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