Used 2016 Honda Pilot Consumer Reviews
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Great except transmission and load engine noise
Seth, 09/15/2015
2016 Honda Pilot Touring 4dr SUV w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
24 of 25 people found this review helpful
This is our 3rd Honda Pilot Touring. We jumped on this as soon as they came out. Big mistake! The car is nice except the loud engine noise while idling and the 9 speed transmission. I have taken this in twice to see if it is a problem but it's how it's supposed to be. Slow speed shifting is horrible, very jumpy and your neck goes back and forth trying to accelerate. It's so bad I actually have the car up for sale after 2 months of owning it. This will be the last Honda I will own for a very long time. My suggestion is if you like the car get the 6 speed automatic and skip the 9 speed.
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Buyer beware
Gregg, 03/25/2016
2016 Honda Pilot Touring 4dr SUV AWD w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
52 of 56 people found this review helpful
Beware of the elite and touring 9 speed models. The transmission is terrible. It actually speeds up going down hills. We thought this was a flaw just in our car yet many others have experienced the same problems. It is dangerous and my wife is afraid to drive it anymore. Our $44000 pilot has sat in the shop for a total of 28 days thus far. Honda corporate won't admit that there is a problem although our local dealer admits it is. So much for Honda quality. We are selling ASAP.
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2016 Honda Pilot for sale near you
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Death Trap
RD, 08/15/2016
2016 Honda Pilot Elite 4dr SUV AWD w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
50 of 54 people found this review helpful
We bought the 2016 Pilot Elite in December since we were expecting twins in July. Due to owing previous Honda's in the past we though this was the route to go. Long story short, my wife was 9 months PREGNANT and pulling the Pilot into the driveway when it lurched forward, avoiding the other car in the driveway she went down our front lawn hitting a curb resulting in all side airbags to deploy. She was rushed to the hospital for testing, luckily nothing happened to the babies but $11k in damage. When we called HONDA to explain, there response was why didn't you have it towed to the HONDA dealership instead of the body shop. We got a case open with a lady named Marion, who is a complete IDIOT, finally after arguing with her for an hour she sent a rep to the dealership near me and he too k it for a test drive with me and driving it himself saw that the car tends to lurch forward, came back to dealership and ran a diagnostics and showed me that there is an computer malfunction that they need to reprogram it, after 4 attempts realized the unit is bad and need to be replaced and as I am leaving tells me "oh we got it to work". Back to American Honda, the rep Marion calls and says we didn't find anything that was wrong from the report that we received other then a software update. I requested a copy of the error code they found at HONDA and the local HONDA rep kept avoiding the question. If anyone has had a similar issue with there new 2016 Pilot, please post so we can build up a case against HONDA, before someone seriously gets hurt in these SUV's. American HONDA refuses to acknowledge these problems until enough people come forward with it.
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Not What I Paid For
Stephanie, 05/10/2016
updated 11/14/2016
2016 Honda Pilot Elite 4dr SUV AWD w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
22 of 23 people found this review helpful
I bought the 2016 Elite in December and right off we had transmission problems. Lots of jerking at low speeds. The dealer flushed the transmission and that went away...for right now. My idle stop stopped working also and dealer said it was fixed..2 days later it stopped working. A week after the idle stop was "fixed" my check engine light comes on. Dealer said it was probably just a loose gas cap. They obviously don't know a thing about their vehicles. The pilot doesn't come with a gas cap. So, now the dealer has it for idle stop not working, engine light, remote start-sometimes it will start, sometimes it wont. If it does remote start then the seat warmers don't work. You have to shut the engine off and restart then they will work. I've owned 4 other Pilots and I've never had a problem. I will be contacting Honda Corporation today. Hopefully this will be resolved. Well it's been almost a year and we still have transmission problems. We were told by the Honda Service Dept that there is no fix for the really bad jerking when going up steep hills at a low speed. When I first made this review I had not driven up in the mountains or any steep hills. All the other non transmission problems seem to be resolved when they replaced the motherboard. I do get different errors that pop up once in awhile and then they go away. I try to take pictures of them when I can.
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clunking on front wheel
Cisco, 06/29/2016
2016 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
13 of 13 people found this review helpful
We bought the vehicle almost a year ago and about 2k miles into owning starting getting a knocking sound when reversing. Took to Honda multiple times and no issues found. Took it in today mind you vehicle has 12k miles. Now they are saying brake pads are moving back and forth and thats what the sound is. I asked them to fix and they said there is no fix its not mechanical issue either so wont be covered. Not very happy with it since you buy Honda for reliability and I understand no one is perfect but to not fix the issue is pretty upsetting.
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